7,6
Pleasant
From 21 reviews
Cleanliness

7,6

Room Comfort

8,0

Service and Facilites

7,0

Traveler Reviews JL Hotel

Number of reviews per page
20
40
Top reviews
Emily
icon-with Partner
with Partner
6,0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

The room was clean, lots of shops and things to do nearby and the pool was very quiet which was great. Big downside to our stay was the fact we arrived to the hotel at 2am but was given the wrong code for the door. We tried the emergency number but the staff member who answered hung up on myself and my partner several times. We were stood outside the building for almost 30 minutes, trying to gain access / get help from the emergency contact number. Eventually they replied and told us the correct door code and all was okay. Not a nice experience, lots of drunk people around us whilst we tried to gain access to the hotel after a long travel day. When I told the receptionist the following morning, I didn’t get any sort of apology just “oh okay”. Something to be mindful of if you’re looking at an early morning arrival due to flights!
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Marc
icon-
6,0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ok hotel only stayed about 8 hours as had early flight
Nasrin
10,0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

JL Hotel is very well located, just a short walk from the beach and extremely close to a busy nightlife and clubbing area. Because of this, it is far more suited to singles, couples, and solo travellers rather than families. It is not particularly family-friendly, especially in terms of accessibility. There are stairs all the way up to reception, and the reception area itself is very small. This makes the hotel inconvenient for guests with heavy or large luggage, pushchairs, or wheelchairs. In addition, reception is not manned after certain hours, and the hotel operates largely on a self-service basis, with guests required to contact the hotel via a provided number if assistance is needed outside reception hours. This can be inconvenient if issues arise late at night. One further point worth noting is that the entire hotel is very dimly lit, including the entrance, lift areas, and corridors leading to the rooms. While this may be an energy-saving measure, it is not ideal from a safety or comfort perspective, particularly for guests who are uncomfortable in dark spaces or who prefer well-lit communal areas. The rooms themselves are modern, very clean, and well equipped. One downside was the amount of signage warning guests about charges for damage to linen, towels.
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Hon Lam
10,0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Nice staff and amenities. We experienced some issues and the staff sort it out in a professional way. Overall good experience
Derek
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Modern hotel in busy upscale district. Rooms are bright and beds are solid. Breakfast host is a fount of maltese information.
Patryk
icon-Leisure with Friends
Leisure with Friends
2,0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Waited an extra hour to check in because the room wasn’t ready. Dirty towels, no hair dryer, broken tv, view outside of the window was terrible, definitely not worth it
Anne-Sophie
icon-with Friends
with Friends
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Personnel d’accueil et de chambre agréable et serviable. Très bien situé (2min à pied de la mer et de Paceville). Literie correcte.
Jessica
icon-Family
Family
10,0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hôtel très bien placé dans le quartier de paceville, avec beaucoup de bus à côté. Chambre très propre et bien équipée. Personnel disponible. Le petit hic mais surtout pour la plaine saison, la piscine et le rooftop est assez petit. Cependant très bon rapport qualité prix,je recommande vraiment cet hôtel !
Pauline
8,0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

La chambre est p
alexander
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Das Personal war sehr freundlich. Leider war das Zimmer direkt an der Haupstrasse. Aber für 1 Nacht war das absolut ok und ist sehr nah zum Flughafen,
Fabio
icon-Business and Leisure
Business and Leisure
10,0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Struttura nuova, confortevole e con tutti i servizi disponibili
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