Firstly, on arrival I was not given the room I paid for. 1.5 hours later I got a half-decent room, not what I paid for though. Cleaning was poor, only every other day, then you had to near enough beg them to do it. The breakfast was terrible, no one in charge, a chef who cooked 100 eggs so they were all stone cold. I asked him to cook a fresh one and he went mad. Bread was stale, the fruit juice was basically coloured water, milk for your cereal was warm, not kept cold. All in all, inedible, pure food poisoning. Staff just not interested. Miles from anything else, all right if you are an Olympic athlete, not a lot of good for a sixty-four-year-old man. The food in their restaurant open kitchen was a ludicrous price and rubbish. My wife had fish about the size of a sprat and horrible. I had a pork chop about a millimetre thick with a few bits of lettuce as a starter, an ice cream for dessert and a small glass of wine for eighty pounds. Never again would I go to this hotel.

Great stay. Will come back again.

It's perfect for relaxation. There are various activities available at the hotel for all ages. No matter how many times you visit, you'll never get bored.

It was a good choice staycation with our teens where each of them can have their nest to settle in during our 4d3n stays. We choose a loft room with 2 bedrooms, we paid 1 pack of extra breakfast and everyone happy. Their breakfast also worth the value. It was very variative and tasty. My husband joined Phuket Marathon and the start/finish line is just a 100m walk from hotel. Other facilities and souvenir shops, restaurants or a convenient store is walking distance around Laguna outlet and the fun fact, as hotel guest you actually can have free ride boat connecting Laguna outlet, Hotel and Cassia Beach. Please read the guidance of which no. of boat to take, Super! 😍

Very good accommodation, good environment, comfortable, clean and comfortable bedroom, breakfast has many choices, good taste, good service and helpful staff 👍

Excellent, impressive service..good atmosphere, shady accommodation.

The room I booked was facing the lagoon, the view was very beautiful and the room was clean. All the staff were also very friendly.

One of the best hotels in Phuket. It is located in the best area of Bangtao, very close to the beach and luxurious hotels with nice infrastructure. It takes approximately 5 minutes to get to the beach by a nice ferry or go to Boat Avenue by a shuttle bus. There are many things to do around—sports activities, cafes, restaurants. I also stayed satisfied with my spacious room. The only thing which I wish could be taken into consideration—loud music/noise from the cafe/buffet area on the 1st floor. All in all, I do suggest choosing this hotel which is also pet friendly!

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ที่พักสะดวกสบาย มาร่วมงานวิ่งลากุน่า ใกล้จุดสตาร์ทมาก

Lively atmosphere, Good service, Friendly staff, Clean & comfortable room. Air-con worked good, cool. Breakfast was ordinary.

Very nice place, has everything you need this is one of my favorite place to stay in Phuket. Close to shopping center lots of activities you can do also the beach is so close and walkable.

Very comfortable accommodation, delicious food, good service.

I would highly recommend this place as its really enjoyable place to stay. Just perfect! Will come again for sure,

Super like, will be back for sure.

The room is very good, there is everything in the room, wide room, cheap price.

Everything is very ok. Good service staff, comfortable rooms, have a chance to stay with friends. Below the hotel has a lot of games to play with, so I have a chance to go back and stay again.

Very good, the room has everything, comfortable, beautiful view. If staying in style, near the beach, near the restaurant Even if you come to run the list, drag 4 is more convenient, very close to the parking lot.

The rooms are clean, comfortable, fully equipped with cooking utensils, the staff are very good, say because the swimming pool is beautiful, connected to every building, plus a beach for children to play in the sea as well. Around already Will come again for sure

The room is well-equiped with basic amenities. Great place to stay like home. Staff are all helpful and have service minds. Definitely come again for a good peaceful and enjoyable stay.