Capsule residence

Explore Capsule residence
7,4
Pleasant
From 167 reviews
Cleanliness

7,0

Service and Facilites

8,2

Traveler Reviews Capsule residence

Number of reviews per page
20
40
Top reviews
Annie
10,0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

g.ood chambre
Antoine
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Dès notre arrivée, nous avons eu des problèmes de réservation. Nous étions 2 personnes pour 1 cabine,
Benny
icon-
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The capsule sleeping pod has extremely poor ventilation. Could not get comfortable due to heat. Customer who slept next to me left due to insects in her pod. I inspected my area with flash light. No sign of insects but extremely dirty underneath mattress and moisture (due to humidity). Sat in lounge area all night (from 1 am until i left at 7am) Person working front desk offered to move me but i didn't take him up on the offer due to conditions of my sleeping pod.
Read More
Murray
icon-
8,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The concept is excellent; but, the delivery needs improvement. For after only three months open it does not have regular maintenance. Toilet paper holders down in more than one bathroom. Housekeeping for the general area is poor, but the Capsules were good and clean. AC was not working on the ground level( and the staff were aware of this). One has to assume management would have known. Hallway floors were dirty everywhere. Three of the bathrooms were out of order( a staff maintenance person could have fixed these). Tv' in rooms were not working ( or there were no instructions for use- my Capsule remote needed batteries). A large TV in the common area would have been wonderful. One of the charging plugs in the common area was not working. Having said all this in hoping these will be addressed I still enjoyed three nights. Restaurant choices nearby are excellent, and there is a grocery store nearby. Really appreciated the STAFF!
Read More
Genevieve
icon-with Partner
with Partner
8,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Endroit très propre, bien décoré, pratique et bien aménagé ! Par contre, dans la capsule j'ai eu très chaud ! Mais nous étions deux dans la même capsule ! Donc je recommande d'être seule dans la capsule !
Roudy
2,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Refund credit for me. Because when I got to the Hotel I told them I wouldn't be staying and they called the manager. The manager agreed and told me he canceled the reservation and refunded me $94.94
James
icon-Business
Business
6,0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Lockers for luggage broke twice
Redonna
icon-with Friends
with Friends
4,0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Supposed to be non-smoking yet there were people smocking o the 3rd floor which they have long term tenants! There is no locker on each floor to lock your stuff so you have to go up and down the stairs since there’s no elevator. There were clothes shoes, and peeps all stuff on the hallways by the locker area and on the 3rd and second floor which makes it very uncomfortable. The common area is clean and the kitchen dining area is clean however the fridge when we opened it smell . There was old food and not cleaned. Good for transient one night but not for more than that if you’re in a pickle. We had to leave and find a hotel. I won’t be back. Not for me. However , amazing staff!!
Read More
Jolie
icon-with Friends
with Friends
8,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Stayed during the Jazz Fest. It was actually excellent for what we needed! The pod itself was very clean and I didn't get claustrophobic at all; the bathrooms, hit or miss depending on when they cleaned it. Super nice staff! They loaned me a phone charger too. Would definitely stay again!
Shannon
icon-with Partner
with Partner
4,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had no tv, no remote no help, very hot doors did not lock never again
Leslie
icon-
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location near Peel and Guy/ Concordia Affordable Clean Meet lots of new people and most people are very friendly Cafe machine invites is ideal Laundry self serve is simple AC could be improved
Kevin
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very supportive staff, had a bad experience when a dude was on a call in the early morning. The staff came in and resolved this efficiently.
Joseph
icon-
2,0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Due to construction it's difficult to reach the location. Problem with parking near the site I had a reservation, but never stayed. It was too difficult for me to park my car and access the site. ..
Amine
10,0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

All great 👍
Mahonud
icon-
2,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful and very beautiful
Manveen
10,0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Its was amazing
Yosr
icon-with Partner
with Partner
2,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I booked for two people and when I arrived at midnight, the front office told me that they only have one capsule for one person and if I want extra room I have to pay extra 90$. They also said that they will reimburse me for the night I didn't stay in and for the mistake but then they refused the reimbursement through expedia. Scammers
Read More
Bradley
icon-
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The location was great, safe, easy access to most things you'd want to get to including the train, and the bus from the airport stops a block away. The staff were friendly and tried to help with any issues I had. The facilities are nice, with amenities like a quiet room in the chill area and lockable food storage nooks. Some quirks - the doors to the small shower rooms open inwards making closing them potentially a challenge for you, (the shower itself is great). My locker was finicky any time I wanted to open or shut it, and the washers were busted while I was there, so I get the sense maintenance is a work in progress. Cleanliness varied a lot, as you'd expect in a hostel. The magnetic doors to the capsule do not lock, and the magnet to mine didn't keep the door closed, so I had to wedge my bag against it. You can sleep with your stuff, but put it in the lockers when you go out. The capsule lets most sound in, but everyone on my floor was respectful. The kitchen on the 2nd floor is busy in the morning, I'd suggest the third floor if you want quiet. The beds were a pretty bad issue for me: the mattress is really just a 5 inch thick matt on the wood, and you will feel that. The light from the ac control panel is bright, you'll want to find a way to cover it up, and the ac itself helps but is weak. In summary, if you can sleep on anything, (or like extra firm beds) I'd really go for it for unbeatable price and great location. If not, maybe spring for an actual bed.
Read More
Anastasia
icon-Friends and Family with Friends
Friends and Family with Friends
8,0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great location. Staff was very helpful. In my review it lost some points for cleanliness and maintenance.
Alexander
icon-
8,0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Appreciated the friendly bilingual staff, ease of access to downtown and museum district, plentiful restaurants nearby, and good value for an inexpensive stay. Less keen on that the capsules overheated quickly (sweated all night, which combined with no beverages allowed —> dehydrated in the mornings), and only 3 bathrooms + 3 showers for 50+ capsules on first floor.
Read More
Number of reviews per page
20
40