The location is very great and convenient! The staff was very helpful with the check-in and check-out time, so flexible.

Hotel in CBD, near to every mall and tram station

Very friendly and helpful staff member. The location is so central. Free tram in front of the hotel. Amazing. Love the nice pool and sauna also. Will stay here every time I come to Melbourne for sure.

The staff were very polite and helpful. Overall experience is very good and pleasant during our stay in Novotel on Collins. Definitely will return one day!

Well-positioned if you want to stay close to Flinders St station, visit the ACMI, and walkable to stops in the free tram zone. Car rental is also available within the hotel facilities, so it was easy for us to leave our luggage at the concierge, rent a car for the GOR and return to stay at the hotel again.

It's in a very good location, not very busy but not quiet. Very close to the Yarra River, there are even rooms with the Yarra River view. The room is clean, cozy, comfortable. The breakfast menu is prodigious.

A recommended place to stay! Comfy bed and equipped kitchen area. Staff is nice and friendly too!

Staff was friendly and so helpful. I bought a flower from a market and they provided me a flower vase 💖 My eyes were pleased with all the great design touches in every corner from the lobby, lounge, hallways, to the room.

10/10 recommended. The room is amazing and very clean. The location is pretty close to DFO and Yarra River. Definitely will come back.

The location is perfect in the middle of CBD, surrounded by free tram zone transport and near Southern Cross Station, so if you arrived using sky bus access from the airport, it is walking distance to the hotel. I stayed for 6 days, and every day they clean the room, the staff were friendly and helpful, very recommended if you are looking to stay in the CBD area.