Mercure Melbourne Southbank

Hotels
8.4
/10
Very Good
1,052 reviews

What Guests Say About Their Stay

Marselinus S.

9.7
/ 10
Nice. Location close to MRT station and shopping area. Friendly staff and free WiFi rooms.
See original

Lochlan

10.0
/ 10
Great staff, Great food, great drinks, parking easy, though found a toe nail on the floor

Yvonne

10.0
/ 10
Always happy to stay here when travelling to Melbourne. Consistent service.

John

10.0
/ 10
Hotel generally in excellent condition. Front desk staff very helpful. Some problems with staff on duty for morning coffee and pastry, service time longer than expected in this standard of hotel.
In the Area
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9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Melbourne Southbank

9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006
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Discover More About Mercure Melbourne Southbank

Location


Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank.

About Mercure Melbourne Southbank

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Melbourne Southbank is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Melbourne Southbank.

All facilities in Mercure Melbourne Southbank

Others Mercure Melbourne Southbank
Others

Hotel Services

  • Express check-in
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Mercure Melbourne Southbank

Translate

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Melbourne Southbank
11
Another facilities in Mercure Melbourne Southbank
Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Mercure Melbourne Southbank

What are available facilities at Mercure Melbourne Southbank?
There are top facilites at Mercure Melbourne Southbank such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Mercure Melbourne Southbank?
The standard check-in time at Mercure Melbourne Southbank is starting from From 14:00 while the latest check-out time is at Before 11:00
What is the star rating of Mercure Melbourne Southbank?
Mercure Melbourne Southbank is a 4.0-star hotel.
How many floors does Mercure Melbourne Southbank have?
Mercure Melbourne Southbank has 11 floors.
Does Mercure Melbourne Southbank provide parking?
Yes, Mercure Melbourne Southbank provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Mercure Melbourne Southbank

8.4
Very Good
From 1,006 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Mercure Melbourne Southbank

Number of reviews per page
20
40
Top reviews
Lochlan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, Great food, great drinks, parking easy, though found a toe nail on the floor
PETER
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was quite good. My room was a bit airless and stuffy..
Sharon
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect. No interaction with staff as had to use self check in and checkout. This wasn’t by choice but was the only option on both occasions. The room was adequate but the bathroom was not. There was no ventilation which made the floors extremely wet and slippery.
PAM
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very happy except for the door between our room let in lots of noise from the partying neighbors. I rang reception at 12.30 am and then at 1.15 am. Eventually the noise stopped. The reception person was very helpful. I would not want a room with a adjoining door again.
Ali
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

easy fast and early check in. excellent location
Yvonne
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always happy to stay here when travelling to Melbourne. Consistent service.
Lisa
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a nice place though ur doors on the rooms are very loud when they close them..
David
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

General cleanliness of the room was only fair. In particular the floor of the bathroom needs a good scrub. No herbal teas or handtowel in the kitchen area.
Mark
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, food and cocktails were awesome, and always clean.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Huyen
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location
John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel generally in excellent condition. Front desk staff very helpful. Some problems with staff on duty for morning coffee and pastry, service time longer than expected in this standard of hotel.
Sanchobeny
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fridge bar was empty, no water or drinks to purchase incase to accesss from room
Tracy
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great. Room very clean, tidy. plenty of room. Only thing I missed having was a face cloth. All towels and shower mat were there, a wash cloth would have been handy for the shower. The cups for the tea and coffee, were a little unclean with tea/coffee crust at bottom inside of the cups. Bed very comfy
James
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location, very helpful staff when I lost my key.
Judith
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room wasn't serviced during our stay
Rhonda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a great location and our room was clean and comfortable. We stayed one night and had no interaction with staff at all. We chose to use the self check-in/check-out as the front desk was busy on both occasions. However, during the duration of our stay whenever we walked through the reception area the staff never looked up from the computer to smile or greet us, even when there was no other guests present. It didn’t feel particularly welcoming.
Read More
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful view
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Leanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Mercure Melbourne Southbank

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 1,006 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mercure Melbourne Southbank

Number of reviews per page
20
40
Top reviews
Lochlan
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, Great food, great drinks, parking easy, though found a toe nail on the floor
PETER
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was quite good. My room was a bit airless and stuffy..
Sharon
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The location was perfect. No interaction with staff as had to use self check in and checkout. This wasn’t by choice but was the only option on both occasions. The room was adequate but the bathroom was not. There was no ventilation which made the floors extremely wet and slippery.
PAM
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very happy except for the door between our room let in lots of noise from the partying neighbors. I rang reception at 12.30 am and then at 1.15 am. Eventually the noise stopped. The reception person was very helpful. I would not want a room with a adjoining door again.
Ali
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

easy fast and early check in. excellent location
Yvonne
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always happy to stay here when travelling to Melbourne. Consistent service.
Lisa
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It’s a nice place though ur doors on the rooms are very loud when they close them..
David
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

General cleanliness of the room was only fair. In particular the floor of the bathroom needs a good scrub. No herbal teas or handtowel in the kitchen area.
Mark
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, food and cocktails were awesome, and always clean.
David
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location
Huyen
icon-Family
Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good location
John
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Hotel generally in excellent condition. Front desk staff very helpful. Some problems with staff on duty for morning coffee and pastry, service time longer than expected in this standard of hotel.
Sanchobeny
icon-Business
Business
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Fridge bar was empty, no water or drinks to purchase incase to accesss from room
Tracy
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great. Room very clean, tidy. plenty of room. Only thing I missed having was a face cloth. All towels and shower mat were there, a wash cloth would have been handy for the shower. The cups for the tea and coffee, were a little unclean with tea/coffee crust at bottom inside of the cups. Bed very comfy
James
icon-with Partner
with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Perfect location, very helpful staff when I lost my key.
Judith
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room wasn't serviced during our stay
Rhonda
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The hotel is in a great location and our room was clean and comfortable. We stayed one night and had no interaction with staff at all. We chose to use the self check-in/check-out as the front desk was busy on both occasions. However, during the duration of our stay whenever we walked through the reception area the staff never looked up from the computer to smile or greet us, even when there was no other guests present. It didn’t feel particularly welcoming.
Read More
Anita
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Beautiful view
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great room (Deluxe King with river view). Clean, quiet, excellent location and price!
Leanne
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff were friendly, room was clean...and was set up for wheelchair/ handicapped access...which was not required
Number of reviews per page
20
40