Mercure Melbourne Southbank

Hotels
Preferred Partner Plus
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8.4
/10
Very Good
1,047 reviews

What Guests Say About Their Stay

Marselinus S.

9.7
/ 10
Nice. Location close to MRT station and shopping area. Friendly staff and free WiFi rooms.
See original

DUANE

10.0
/ 10
The staff are very easy to deal with , no problem to big or small they can help . The buffet breakfast was awesome large choice of drinks and food

Dion

10.0
/ 10
The room was clean and tidy with useful amenities. Breakfast was expensive for a limited offering of hot food.

Lauren

10.0
/ 10
Close to Federation Square and other local Melbourne city attractions. Good amenities, good and comfortable room. The cafe downstairs looks good. Staff were helpful.
In the Area
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9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

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Express check-out
24-hour Receptionist
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Mercure Melbourne Southbank

9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006
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Discover More About Mercure Melbourne Southbank

Location
Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank.

About Mercure Melbourne Southbank

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Melbourne Southbank is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Melbourne Southbank.

All facilities in Mercure Melbourne Southbank

Others Mercure Melbourne Southbank
Others

Transportation

  • Parking with surcharge

Public Facilities

  • WiFi in public area

Hotel Services

  • Express check-in
  • 24-hour Receptionist
  • Express check-out

Accommodation Policy & General Information in Mercure Melbourne Southbank

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 11:00
Number of floors in Mercure Melbourne Southbank
11
Another facilities in Mercure Melbourne Southbank
Parking with surcharge, WiFi in public area, Express check-in, 24-hour Receptionist, Express check-out

Frequently asked question in Mercure Melbourne Southbank

What is normal check-in & check-out time at Mercure Melbourne Southbank?
The standard check-in time at Mercure Melbourne Southbank is starting from From 14:00 while the latest check-out time is at Before 11:00
How many stars does Mercure Melbourne Southbank have?
Mercure Melbourne Southbank is a 4.0-star hotel.
How many floors does Mercure Melbourne Southbank have?
Mercure Melbourne Southbank has 11 floors.
Is there parking at Mercure Melbourne Southbank?
Yes, Mercure Melbourne Southbank provides a car park. Please contact the property directly for more details.
What are the guest reviews for Mercure Melbourne Southbank?
Mercure Melbourne Southbank is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Mercure Melbourne Southbank

8.4
Very Good
From 1,001 reviews
Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Mercure Melbourne Southbank

Number of reviews per page
20
40
Top reviews
DUANE
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff are very easy to deal with , no problem to big or small they can help . The buffet breakfast was awesome large choice of drinks and food
Alycia
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Mercure was located centrally, super convenient with safe access for a city stay. The staff were very helpful when the self check-in system did not work for us, and they smoothed over our parking booking for us as well. The room was well maintained and bedding comfortable, but it was hot and a bit tricky to cool down overnight although it was very very cold outdoors.
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Dion
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was clean and tidy with useful amenities. Breakfast was expensive for a limited offering of hot food.
Lauren
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Close to Federation Square and other local Melbourne city attractions. Good amenities, good and comfortable room. The cafe downstairs looks good. Staff were helpful.
Patricia
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Comfortable bed, a couch for two, great view over the river, and an easy walk over a pedestrian bridge to Flinders Street Station in the city centre. Enjoyed breakfast as had a good variety of cereals, yoghurts, fresh fruit, breads, jams, scrambled eggs, baked beans, meats, and vegetable fried rice. Only downside for us was not being able to open a window in the room. Hotel is also close to Degraves Street, a laneway which has many delicious places to eat.
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Richard
icon-
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

First time l’ve done self check in at hotel! Surprisingly, went very smoothly! Clean, comfortable & very convenient hotel! In fact, the only time l saw a member of staff is when l checked out! 👍 Didn’t have breakfast or use the bar! I would still recommend this hotel for excellent location!
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent Beds, Quiet. Awesome location
Hayley
icon-with Children
with Children
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Easy to get to, convenient location. Visually clean but piles of dust under beds and behind bedside tables. Auto check ins not very welcoming to hotel.
Cheryl
icon-with Partner
with Partner
4.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We cannot normally complain about this property, however this time the rooms heating & tv weren’t working. They did bring a portable heater, tv never got resolved.
Jemma
icon-with Children
with Children
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Disappointed this time around with the cleanliness of the room. Kitchenette doesn’t get cleaned properly by housekeeping. Found someone’s note and lots of dust bunnies on the bench. Nothing to clean their dishes with. Rubbish under beds that my kids found and bathroom floor needs a good clean Buffet was good and staff were friendly and helpful. Perfect walking distances to city.
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Jane
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

An ideal place to stay in the CBD.
Glenn
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great place to stay in southbank. Good price, large rooms and great location.
Katrina
icon-
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The location is great to Southbank and having the self parking beside the hotel is convenient.
Yelena
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good breakfast. Perfect location. A little too noisy AC
Skye
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location however the bathrooms
Ali
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Very stratigically close to CBD and yarra river. Close to Resturant
Cheryl
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Guy on the front desk was very helpful and helped us out.
Atish
icon-
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Welcome crew at front desk, very helpful and super friendly, call out to Michael, extremely friendly. He helped with check in, parking, confirmed breakfast was included and explained checkout express. Rooms were super clean and daily cleaned promptly. The breakfast is delicious and very very presented. I am looking forward to my next visit to Melb and I will be staying again at Mecure Southbank. Thanks
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Andrew
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The shower was week as,the drain in the bathroom was smelly,accessible bathroom needs a good makeover,sink was too low and no where much to put anything including clothes and toiletries,beds made daily but nothing was cleaned Breakfast was good but in the 5 days they only had beans on one occasion,also no fried eggs available Coffee was decent tho
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Lisa
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great location, very tired building - old. The walls are so thin - could hear everything - wouldn't stay there again because of this
Number of reviews per page
20
40

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