Elk + Avenue Hotel

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9.0
/10
Exceptional
2,042 reviews

What Guests Say About Their Stay

Son

10.0
/ 10
Great location on Banff Avenue so you can walk everywhere easily, clean room and comfortable bed - overall highly recommeded!

Ruy

10.0
/ 10
Property has great location. Travel by Roam bus is very accessible. The rooms are big enough to accommodate a family. The hot tub and sauna are great addition to the property and are very well maintained. A microwave in the room would not hurt as an addition ( microwave is located at first floor and there is only 1 available). There are helpful staff and there are also not so helpful. Overall, I’d recommend the property. It is clean and well maintained.

Henry

10.0
/ 10
Overall, it was a very nice hotel and in a great location. Staff was helpful in where we could park with our SUV, since it did not fit in the garage. There are some rooms where the elevator does not go which is one of the rooms we had, so we had to walk up a flight of stairs with our luggage.
In the Area
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333 Banff Ave, Alberta, Canada, T1L1B1

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Elk + Avenue Hotel is located in area / city Alberta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Elk + Avenue Hotel

333 Banff Ave, Alberta, Canada, T1L1B1
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Discover More About Elk + Avenue Hotel

General
In Banff (Downtown District)

Location
Located in Banff (Downtown District), Elk + Avenue Hotel is within a 5-minute drive of Banff Centre for Arts and Creativity and Bowl Valley Five Pin and Pints. This hotel is 1.1 mi (1.8 km) from Tunnel Mountain and 2 mi (3.3 km) from Cave and Basin National Historic Site.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Cascade Shops - 0.1 km / 0.1 mi
Canadian Ski Museum West - 0.1 km / 0.1 mi
Banff National Park Information Centre - 0.2 km / 0.1 mi
Carter-Ryan Gallery - 0.2 km / 0.2 mi
Lux Cinema Banff - 0.3 km / 0.2 mi
Willock & Sax Gallery - 0.3 km / 0.2 mi
Canada House Gallery - 0.4 km / 0.3 mi
Banff Canoe Club - 0.6 km / 0.4 mi
Banff Park Museum - 0.7 km / 0.4 mi
Central Park - 0.7 km / 0.4 mi
Whyte Museum of the Canadian Rockies - 0.8 km / 0.5 mi
Bow River - 0.8 km / 0.5 mi
Old Banff Cemetery - 0.9 km / 0.5 mi
Banff Cascades of Time Gardens - 1.1 km / 0.7 mi
Fenlands Banff Recreation Centre - 1.1 km / 0.7 mi

The nearest major airport is Calgary International Airport (YYC) - 137.9 km / 85.7 mi

Facilities
Be sure to enjoy recreational amenities including a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Satisfy your appetite at Farm & Fire, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe.

Rooms
Make yourself at home in one of the 162 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in Elk + Avenue Hotel

Entertainment Facility Elk + Avenue Hotel
Entertainment Facility
Fitness Center Elk + Avenue Hotel
Fitness Center
Functional Hall Elk + Avenue Hotel
Functional Hall
Common Space Elk + Avenue Hotel
Common Space
Lobby Elk + Avenue Hotel
Lobby

Transportation

  • Garage
  • Limited parking

Food and Drinks

  • Vegetarian meal

Things to Do

  • Outdoor facilities
  • TV lounge
  • Sauna

Connectivity

  • Free WiFi

General

  • Microwave (shared)
  • Banquet
  • Parking

Accessibilty

  • Braille or raised signage
  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Coffee shop
  • Elevator
  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Nearby Facilities

  • Gift shop
  • Shops
  • ATM/Banking

Sports and Recreations

  • Ski storage

Accommodation Policy & General Information in Elk + Avenue Hotel

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
16:00 - 02:00
Check-out:
Before 11:00

  • Covered self parking fee: CAD 10 per day
  • Nearby parking fee: CAD 10 per night
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Parking height restrictions apply, Noise-free rooms not guaranteed, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - 02:00 - to 11:00
Available rooms at Elk + Avenue Hotel
162
Number of floors in Elk + Avenue Hotel
3
Another facilities in Elk + Avenue Hotel
Garage, Limited parking, Vegetarian meal, Outdoor facilities, TV lounge

Frequently asked question in Elk + Avenue Hotel

What are available facilities at Elk + Avenue Hotel?
There are top facilites at Elk + Avenue Hotel such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Elk + Avenue Hotel?
The standard check-in time at Elk + Avenue Hotel is starting from 16:00 - 02:00 while the latest check-out time is at Before 11:00
What is the star rating of Elk + Avenue Hotel?
Elk + Avenue Hotel is a 3.0-star hotel.
How many floors does Elk + Avenue Hotel have?
Elk + Avenue Hotel has 3 floors.
How many rooms are available at Elk + Avenue Hotel?
Elk + Avenue Hotel has 162 rooms in total.
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More Reviews from Other Guests in Elk + Avenue Hotel

9.0
Exceptional
From 2,042 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.4

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Traveler Reviews Elk + Avenue Hotel

Number of reviews per page
20
40
Top reviews
hanif
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location and parking was convenient option.
Onita
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location and wonderful hotel
Celina
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The carpet doesn’t look clean. Upstair doesn’t even have air condition.
Marilen
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This hotel is in a great Banff Downtown location, you can literally walk all over Banff downtown from this hotel. It has attached coffee shop, restaurant and an underground parking where the elevator exit is right next to the rooms. The rooms are clean, spacious and quiet. We will consider this hotel again as we keep going to Banff.
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Peter
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location and the room was quite spacious. It could use some upgrading. Carpeting did not seem clean better if hardwood especially during ski season. No gym or in room safe.
Son
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location on Banff Avenue so you can walk everywhere easily, clean room and comfortable bed - overall highly recommeded!
Rachel
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Odd design. 2 elevators to get to room and parking.
John
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lobby and restaurants have been renovated and had a nice appeal, but the rooms were a bit old. There were bugs in the room and loud noise at night. Should have guessed with the complimentary ear plugs on the night stand. Will probably not be a top choice although location is convenient.
Patricia
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff at front desk tireless and hard working. Room so ordinary for the price; hello Banff! Hot water needed to be restarted. Seriously nothing to write home about.
Alice
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I booked a suite with 2 queen beds 1 sofa bed for 5 people thro expedia and the hotel has charged the extra person fee, but upon arrival the sofa bed wasnt ready, pillows and beddings werent prepared for the extra person either. When i call for extra beddings i was notified theres no enough bedding to provide. Besides, the washer ruined my new clothes by spreading some brown ashes after wash that i have to spend lots of time and energy to take those off, luckily its not permanently stained on them. Consistently hearing noisy vibrating ?engine sounds from outside throughout the night, not sure wheres from, i probably sleep like 3hrs Not recommended
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Zsuzsanna
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff, location, restaurant and common areas really nice. The room though, for an astronomical price, lacked blackout curtains or blinds. The building across the street has bright lights on 24/7, so you're sleeping in a brightly lit room. The AC was installed so it was blowing directly onto the bed. The light and the wind combined made it very difficult to sleep at all. For the price tag I would have expected better.
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Ruy
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Property has great location. Travel by Roam bus is very accessible. The rooms are big enough to accommodate a family. The hot tub and sauna are great addition to the property and are very well maintained. A microwave in the room would not hurt as an addition ( microwave is located at first floor and there is only 1 available). There are helpful staff and there are also not so helpful. Overall, I’d recommend the property. It is clean and well maintained.
Read More
Henry
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall, it was a very nice hotel and in a great location. Staff was helpful in where we could park with our SUV, since it did not fit in the garage. There are some rooms where the elevator does not go which is one of the rooms we had, so we had to walk up a flight of stairs with our luggage.
Michel
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Terrible room, old and musky smell
Yasmine
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay at Elk + Avenue Hotel! The hotel was very accommodating from start to finish. One of the biggest perks was the parking—it’s a huge advantage when staying in Banff and made exploring the area so much easier. The location couldn’t be better. It’s right in the heart of town, so you’re within walking distance of restaurants, shops, and everything Banff has to offer. The front desk staff were incredibly friendly and helpful, offering great recommendations for restaurants and things to do around town. Our room was very clean, spacious, and had a beautiful view. We were really comfortable throughout our stay. One tip for future guests: if you’d like housekeeping during your stay, be sure to put the room cleaning sign on your door. I accidentally forgot to put mine out, so that’s on me! Overall, we had a great experience and would definitely stay at Elk + Avenue Hotel again. Highly recommend!
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Yating
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Wonderful experience, super quiet even in downtown area
Steve
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good hotel and location
Gina
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very convenient to Banff restaurants and shopping!
Alma
icon-with Pet
with Pet
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We recently stayed in Room #160, with my husband and our dog and while we enjoyed our time in beautiful Banff, I feel it's important to share some constructive feedback. Unfortunately, the room did not meet the standard we were expecting based on the excellent reviews. The carpet appeared very dirty, and the bathroom needs attention. The shower head was not working at all, and we only discovered that we had to use the handheld shower instead. It would have been helpful if the front desk had informed us upon check-in, as we spent quite a while trying to figure out why the shower wouldn't work. The bathroom door was also noticeably damaged with large chips and really should be replaced. Small maintenance issues like these have a big impact on a guest's overall experience. We paid a premium to stay here because of the hotel's reputation, so it was disappointing to find Room #160 in this condition. Banff welcomes visitors from all over the world, and I believe the room should reflect the high standard that the area is known for. I hope the management will take this feedback positively and consider repairing and refreshing Room #160 for future guests. The staff were pleasant, and with some much-needed maintenance, I believe the guest experience could be greatly improved. Thank you, and I genuinely hope to see these improvements on a future visit.
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Elizabeth
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a stunning 5 star property. Rooms are very spacious and can easily accommodate a family or group of friends. The living space made it feel like a home away from home. Bathrooms and toiletries were excellent. They have thought of every detail and accounted for it.
Number of reviews per page
20
40

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