The Prince Arthur Hotel

Hotels
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7.2
/10
Pleasant
1,019 reviews

What Guests Say About Their Stay

Wayne

10.0
/ 10
The parking was close and accessible. The complementary breakfast was very goog.

Robert J

10.0
/ 10
Every thing was great even food I'm restaurant Couch in room brand new but very hard

Terinia

10.0
/ 10
We booked the Executive Queen Suite. Room was very clean. Loved having the bedroom separate from the living room. Air conditioner units in both rooms! You can tell the hotel is actively upgrading their rooms/bathrooms which is great. We also enjoyed have a Lake view! Breakfast in the restaurant was awesome! Staff were great - welcoming, friendly and helpful. Would stay again!
In the Area
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17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Prince Arthur Waterfront Hotel & Suites The Prince Arthur Hotel is a hotel is located at Thunder Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Prince Arthur Hotel

17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8
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Exterior The Prince Arthur Hotel
Exterior 2 The Prince Arthur Hotel

Discover More About The Prince Arthur Hotel

General
Near Thunder Bay Tourist Pagoda

Location
With a stay at The Prince Arthur Hotel in Thunder Bay, you'll be in the business district, within a 10-minute walk of Gateway Casinos Thunder Bay and Magnus Theater. This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Thunder Bay Tourist Pagoda - 0.2 km / 0.1 mi
NV Music Hall - 0.3 km / 0.2 mi
Goods & Co Market - 0.3 km / 0.2 mi
Definitely Superior Art Gallery - 0.4 km / 0.2 mi
Gateway Casinos Thunder Bay - 0.5 km / 0.3 mi
Magnus Theater - 0.6 km / 0.4 mi
Prince Arthur's Landing - 0.7 km / 0.4 mi
Thunder Bay Military Museum - 0.7 km / 0.5 mi
Lake Superior - 1 km / 0.6 mi
Hillcrest Park - 1.3 km / 0.8 mi
Transportation Museum of Thunder Bay - 1.5 km / 0.9 mi
Port Arthur Stadium - 2.5 km / 1.6 mi
Canada Games Complex - 2.8 km / 1.8 mi
Thunder Bay Community Auditorium - 3 km / 1.9 mi
Lakehead University - 3.3 km / 2.1 mi

The nearest major airport is Thunder Bay, ON (YQT-Thunder Bay Intl.) - 11.8 km / 7.3 mi

Renovations
The property will be renovating from March 4 2026 to January 1 2028 (completion date subject to change). The following areas are affected:

  • Hot tub
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Portside Steak & Seafood serving guests of The Prince Arthur Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 121 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in The Prince Arthur Hotel

Entertainment Facility The Prince Arthur Hotel
Entertainment Facility
Functional Hall The Prince Arthur Hotel
Functional Hall
Common Space The Prince Arthur Hotel
Common Space
Accommodation Services The Prince Arthur Hotel
Accommodation Services
Exterior The Prince Arthur Hotel
Exterior

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Fitness center

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Nearby Facilities

  • Laundry
  • ATM/Banking

Family-friendly Facilities

  • Children pool

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in The Prince Arthur Hotel

Translate
Important Note
  • Pool access available from 9:00 AM to 10:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Prince Arthur Hotel
121
Number of floors in The Prince Arthur Hotel
5
Another facilities in The Prince Arthur Hotel
Banquet, Ballroom, Reception hall, Terrace, Wedding service

Frequently asked question in The Prince Arthur Hotel

What are available facilities at The Prince Arthur Hotel?
There are top facilites at The Prince Arthur Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Prince Arthur Hotel?
The standard check-in time at The Prince Arthur Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Prince Arthur Hotel provide breakfast?
Yes, The Prince Arthur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Prince Arthur Hotel?
The Prince Arthur Hotel is a 2.0-star hotel.
How many floors does The Prince Arthur Hotel have?
The Prince Arthur Hotel has 5 floors.
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More Reviews from Other Guests in The Prince Arthur Hotel

7.2
Pleasant
From 1,019 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews The Prince Arthur Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Would not recommend. Super sketchy
Wayne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The parking was close and accessible. The complementary breakfast was very goog.
Suzanne
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s unfortunate the downtown is suffering from poor economic struggles. Wasn’t comfortable wondering around.
Matthew
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I arrived, I was quite worried about the choice I made as the property looked quite run down from the outside as well as the main lobby. The lady I met with at the front desk was extremely helpful and provided an early check in on an upper floor. When I got to my room I was very pleased by the renovated space and amenities. The room was very comfortable and the view of the Sleeping Giant was great. I would say the lobby was very tired an underwhelming and the gym was quite beat up. Given the number of newer hotels in the area, it will be important to invest in the hotel to restore it.
Read More
Robert J
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every thing was great even food I'm restaurant Couch in room brand new but very hard
Allan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a room overlooking Lake Superior. Beautiful view of the harbour. Trendy Resto Bar is within walking distance and has live music. Friendly serving staff served us free breakfast. Self Parking is adjacent to hotel and monitored by security staff. Our room had an awkward bathroom layout. Paint was peeling off the bathtub.
Barry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good hotel, clean rooms, welcoming staff. it was a nice place to stay
Terinia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked the Executive Queen Suite. Room was very clean. Loved having the bedroom separate from the living room. Air conditioner units in both rooms! You can tell the hotel is actively upgrading their rooms/bathrooms which is great. We also enjoyed have a Lake view! Breakfast in the restaurant was awesome! Staff were great - welcoming, friendly and helpful. Would stay again!
Read More
Dariusz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel in the nice part of a city.
Ken
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is accessible, parking lot is adequate. Staff is nice. Security is tight; a security guard was on duty in the lobby and you need a room key to enter the building after dark, and even to use the elevator. The hotel is run down from what evidently used to be a magnificent building. Old carpets, old windows, old washroom, old wooden doors; but the look is charming if you appreciate old buildings. There is a restaurant on site and they have vouchers for guests. The room was dirty and the washroom was disgusting. There was a quarter-sized spread of feces on the toilet seat. We couldn't change rooms as the hotel was full, so we cleaned and squatted over the seat. The washroom had a big window with no window coverings. We were on the street side and there is a big office building across the street. So we had to use the washroom and shower with the door open to hide the toilet and shower area. I was there for a medical appointment with my elderly dad, so you can imagine how awkward it was to shower with the door open. I had tried booking another hotel beforehand but everything was full or too expensive and a travel grant only covers $200 for accommodations and this room cost us $232 (cheapest for downtown). The A/C unit wasn't plugged in and the outlets were too far to reach. The train tracks are very close but the low rumbling of the train was soothing. One bed was soft, the other very firm. I took the firm bed and surprisingly slept very well. Will not stay here again.
Read More
Ioannis
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the Prince Arthur Waterfront Hotel & Suites and had an excellent experience from start to finish. The first thing that stands out is the location. Situated directly on Thunder Bay's waterfront, the hotel offers beautiful views of Lake Superior and the Sleeping Giant. Waking up each morning to that scenery was a real treat and made the stay feel special. The staff were friendly, welcoming, and always willing to help. Every interaction I had, whether at the front desk or with housekeeping, was pleasant and professional. It's clear that customer service is important here. My room was clean, comfortable, and well maintained throughout my stay. Housekeeping provided fresh towels daily and kept everything spotless. After a long day of exploring the city, it was always nice to return to a clean and comfortable room. Breakfast was included with the stay and, while not extravagant, it was more than adequate and represented excellent value. There was enough variety to start the day off right without having to leave the property looking for food. Another advantage of this location is the number of nearby dining options. There are plenty of restaurants within easy reach, ranging from quick casual meals to excellent fine dining establishments. Whether you're looking for a quick bite or a memorable dinner overlooking the waterfront, you'll find plenty of choices nearby. What impressed me most was the overall value. Between the waterfront location, views of the Sl
Read More
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and the staff friendly. We appreciated the complimentary breakfast in their restaurant. It was good - not great.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very acceptable
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Huge room...great breakfast...great staff...right downtown...close to everything...good price...woukd definitely stay again!
Robert
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Old hotel. Overpriced. The bathtub was chipped and stained terribly. The bather counter was falling apart. It gad 24 hour security for the parking lot, thank goodness. Really sketchy. For the cost I expected much much better. We slept got up early and left without showering. At least the air conditioning was good
Viktoriia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good. The room was clean and comfortable, and the property had everything we needed. We especially liked the beautiful view of the lake. It made our stay very pleasant and relaxing. Thank you!
Serge
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a 2 star hôtel at best and it needs renovations!
Lisa
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dated decor.
Dana
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location: Easy to get to downtown area and the waterfront. Ample parking was available. Breakfast was delicious.
Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Thank u for the breakfast very appreciated
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 The Prince Arthur Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 1,019 reviews
Cleanliness

7.4

Room Comfort

7.4

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Prince Arthur Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Would not recommend. Super sketchy
Wayne
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The parking was close and accessible. The complementary breakfast was very goog.
Suzanne
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s unfortunate the downtown is suffering from poor economic struggles. Wasn’t comfortable wondering around.
Matthew
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

When I arrived, I was quite worried about the choice I made as the property looked quite run down from the outside as well as the main lobby. The lady I met with at the front desk was extremely helpful and provided an early check in on an upper floor. When I got to my room I was very pleased by the renovated space and amenities. The room was very comfortable and the view of the Sleeping Giant was great. I would say the lobby was very tired an underwhelming and the gym was quite beat up. Given the number of newer hotels in the area, it will be important to invest in the hotel to restore it.
Read More
Robert J
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Every thing was great even food I'm restaurant Couch in room brand new but very hard
Allan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had a room overlooking Lake Superior. Beautiful view of the harbour. Trendy Resto Bar is within walking distance and has live music. Friendly serving staff served us free breakfast. Self Parking is adjacent to hotel and monitored by security staff. Our room had an awkward bathroom layout. Paint was peeling off the bathtub.
Barry
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good hotel, clean rooms, welcoming staff. it was a nice place to stay
Terinia
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We booked the Executive Queen Suite. Room was very clean. Loved having the bedroom separate from the living room. Air conditioner units in both rooms! You can tell the hotel is actively upgrading their rooms/bathrooms which is great. We also enjoyed have a Lake view! Breakfast in the restaurant was awesome! Staff were great - welcoming, friendly and helpful. Would stay again!
Read More
Dariusz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel in the nice part of a city.
Ken
icon-Family
Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is accessible, parking lot is adequate. Staff is nice. Security is tight; a security guard was on duty in the lobby and you need a room key to enter the building after dark, and even to use the elevator. The hotel is run down from what evidently used to be a magnificent building. Old carpets, old windows, old washroom, old wooden doors; but the look is charming if you appreciate old buildings. There is a restaurant on site and they have vouchers for guests. The room was dirty and the washroom was disgusting. There was a quarter-sized spread of feces on the toilet seat. We couldn't change rooms as the hotel was full, so we cleaned and squatted over the seat. The washroom had a big window with no window coverings. We were on the street side and there is a big office building across the street. So we had to use the washroom and shower with the door open to hide the toilet and shower area. I was there for a medical appointment with my elderly dad, so you can imagine how awkward it was to shower with the door open. I had tried booking another hotel beforehand but everything was full or too expensive and a travel grant only covers $200 for accommodations and this room cost us $232 (cheapest for downtown). The A/C unit wasn't plugged in and the outlets were too far to reach. The train tracks are very close but the low rumbling of the train was soothing. One bed was soft, the other very firm. I took the firm bed and surprisingly slept very well. Will not stay here again.
Read More
Ioannis
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I recently stayed at the Prince Arthur Waterfront Hotel & Suites and had an excellent experience from start to finish. The first thing that stands out is the location. Situated directly on Thunder Bay's waterfront, the hotel offers beautiful views of Lake Superior and the Sleeping Giant. Waking up each morning to that scenery was a real treat and made the stay feel special. The staff were friendly, welcoming, and always willing to help. Every interaction I had, whether at the front desk or with housekeeping, was pleasant and professional. It's clear that customer service is important here. My room was clean, comfortable, and well maintained throughout my stay. Housekeeping provided fresh towels daily and kept everything spotless. After a long day of exploring the city, it was always nice to return to a clean and comfortable room. Breakfast was included with the stay and, while not extravagant, it was more than adequate and represented excellent value. There was enough variety to start the day off right without having to leave the property looking for food. Another advantage of this location is the number of nearby dining options. There are plenty of restaurants within easy reach, ranging from quick casual meals to excellent fine dining establishments. Whether you're looking for a quick bite or a memorable dinner overlooking the waterfront, you'll find plenty of choices nearby. What impressed me most was the overall value. Between the waterfront location, views of the Sl
Read More
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was clean and the staff friendly. We appreciated the complimentary breakfast in their restaurant. It was good - not great.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very acceptable
Jason
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Huge room...great breakfast...great staff...right downtown...close to everything...good price...woukd definitely stay again!
Robert
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Old hotel. Overpriced. The bathtub was chipped and stained terribly. The bather counter was falling apart. It gad 24 hour security for the parking lot, thank goodness. Really sketchy. For the cost I expected much much better. We slept got up early and left without showering. At least the air conditioning was good
Viktoriia
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything was good. The room was clean and comfortable, and the property had everything we needed. We especially liked the beautiful view of the lake. It made our stay very pleasant and relaxing. Thank you!
Serge
icon-Family
Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a 2 star hôtel at best and it needs renovations!
Lisa
icon-
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Dated decor.
Dana
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location: Easy to get to downtown area and the waterfront. Ample parking was available. Breakfast was delicious.
Chris
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Thank u for the breakfast very appreciated
Number of reviews per page
20
40