Mandarin Oriental, Santiago

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9.4
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Jonathan

10.0
/ 10
we were only there for 1 night and our flight to santiago was delayed 4.5 hours - staff without even asking gave us a late checkout to help get a good nights sleep. grounds, room and staff amazing. would definitely return

Armando

10.0
/ 10
The staff Was Very friendly the hotel was well. Location rooms were big and comfortable. The front desk and the restaurant. Staff was amazing. The food really very excellent.

Horacio

10.0
/ 10
Increíble hotel, hermosas habitaciones y una vista panoramica de Santiago espectacular. El Staff muy amable y la habitación impecable
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In the Area
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Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Santiago is located in area / city Las Condes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Santiago

Kennedy Avenue #4601, Las Condes, Santiago, Región Metropolitana de Santiago, Chile, 1025
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Discover More About Mandarin Oriental, Santiago

General
Near Santiago Cable Car: Oasis Station

Location
With a stay at Mandarin Oriental, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Parque Arauco Mall and KidZania Santiago. This family-friendly hotel is 1.8 mi (2.9 km) from Clinica Alemana and 3.3 mi (5.3 km) from Costanera Center.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Parque Araucano - 0.4 km / 0.3 mi
Parque Arauco Mall - 0.5 km / 0.3 mi
KidZania Santiago - 1 km / 0.6 mi
Los Leones Golf Club - 1.6 km / 1 mi
Apoquindo - 1.6 km / 1 mi
Apumanque - 1.8 km / 1.1 mi
Casacostanera - 1.9 km / 1.2 mi
Bicentennial Park - 2 km / 1.2 mi
Clinica Alemana - 2.1 km / 1.3 mi
Peru Plaza - 2.3 km / 1.4 mi
Tobalaba Urban Market - 2.7 km / 1.7 mi
Costanera Center - 3.1 km / 1.9 mi
Gran Torre Costanera - 3.1 km / 2 mi
CasaPiedra Event and Conference Center - 3.2 km / 2 mi
Borderio Park - 3.4 km / 2.1 mi

The preferred airport for Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi

Facilities
Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Dining
Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.

Rooms
Make yourself at home in one of the 299 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Mandarin Oriental, Santiago

Swimming Pool Mandarin Oriental, Santiago
Swimming Pool
Fitness Center Mandarin Oriental, Santiago
Fitness Center
Functional Hall Mandarin Oriental, Santiago
Functional Hall
Common Space Mandarin Oriental, Santiago
Common Space
Lobby Mandarin Oriental, Santiago
Lobby

Kids and Pets

  • Babysitting with surcharge

Family-friendly Facilities

  • Children pool

Transportation

  • Limited parking
  • Limo or town car service
  • Bicycle storage
  • Bicycle rental
  • Ski Shuttle (Surcharge)
  • Area shuttle with surcharge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Garden
  • Outdoor facilities
  • Fitness center
  • Outdoor pool

Connectivity

  • Free WiFi

General

  • Smoking area
  • Banquet
  • Ballroom
  • Parking
  • Terrace

Accessibilty

  • Wheelchair accessible

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Accommodation Policy & General Information in Mandarin Oriental, Santiago

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Important Note
  • The seasonal pool will be open from October to March.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately USD 40 per person
  • Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, GSTC, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Santiago
299
Number of floors in Mandarin Oriental, Santiago
22
Another facilities in Mandarin Oriental, Santiago
Babysitting with surcharge, Children pool, Limited parking, Limo or town car service, Bicycle storage

Frequently asked question in Mandarin Oriental, Santiago

What are available facilities at Mandarin Oriental, Santiago?
There are top facilites at Mandarin Oriental, Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Santiago?
The standard check-in time at Mandarin Oriental, Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Santiago provide breakfast?
Yes, Mandarin Oriental, Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Santiago?
Mandarin Oriental, Santiago is a 5.0-star hotel.
How many floors does Mandarin Oriental, Santiago have?
Mandarin Oriental, Santiago has 22 floors.
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More Reviews from Other Guests in Mandarin Oriental, Santiago

9.4
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

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Traveler Reviews Mandarin Oriental, Santiago

Number of reviews per page
20
40
Top reviews
Jonathan
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

we were only there for 1 night and our flight to santiago was delayed 4.5 hours - staff without even asking gave us a late checkout to help get a good nights sleep. grounds, room and staff amazing. would definitely return
Carlos Miguel
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfecto
Armando
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff Was Very friendly the hotel was well. Location rooms were big and comfortable. The front desk and the restaurant. Staff was amazing. The food really very excellent.
Maria
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel great staff rooms super clean house keeping amazing
Jason
icon-with Friends
with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved almost everything: location, staff, restaurants. Only thing that left a bad taste in my mouth was that I arranged for shuttle to and from airport for my group. Was originally told 150,000 Chilean pesos, however, when I went to check out, they told me that was just for one way and that I would be charged another 150,000 Chilean pesos for my return trip to the airport… tried to escalate at hotel, but no one got back to me…other than this transaction, beautiful hotel
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Horacio
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Increíble hotel, hermosas habitaciones y una vista panoramica de Santiago espectacular. El Staff muy amable y la habitación impecable
MARTIN
icon-Business Family
Business Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing. All great. Top level.
JULIAN
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

An extraordinary experience from beginning to end. Without question, the best hotel in Santiago de Chile and among the finest properties in Latin America. The service, attention to detail, culinary experience, and overall ambiance exceeded every expectation. Our stay was made even more special as my mother celebrated her 71st birthday at the hotel. The warmth, care, and genuine hospitality of the team made it a truly unforgettable occasion for her and for our family. A special recognition goes to Daniel Reyes at the restaurant, whose professionalism, kindness, and attention to detail transformed an excellent stay into an exceptional one. He played a meaningful role in making this celebration so memorable. Highly recommended, and we look forward to returning.
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Leon
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Ok
Robert
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A
Marco
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location is nice. Staff is great
Gina Maria
icon-with Children
with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great hotel. The staff was amazing and they were very friendly, nice and welcoming to my whole family. Very good location.
Angela
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Wonderful experience from a warm welcome from Javier on reception. We were early he gave us a key to the club lounge on 16 floor to have a coffee Soledad the lounge host welcomed us and offered us a lovely glass of Chilean champagne to sit and admire the view We had an Andes view room which was exceptionally clean and comfortable All of the staff in the hotel are helpful and friendly William served us in the Atrium bar when friends joined us. He explained the drinks list very well I’d definitely recommend the club lounge as the breakfast buffet had an extensive selection of food The patisseries were made in house and excellent The evening canapés included dim sum and pastel de chocolo. Great location a 5 minute walk to Parque Arcoa a large Mall with a wide range of shops. I’d stay here again.
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Crystal
icon-with Children
with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Really caring and nice staff, the rooms were up to date and very clean and comforting. They went out of their way to help kids feel comfortable by setting up teepees and tents. Amazing food including breakfast buffet. The pool is very cold and not heated, the terrace faces the street noise and can be unsafe for younger kids. I went to the spa which was fantastic for a facial. Lovely stay I think it is well worth the price. Thank you!
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Cathy
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Great location and very well-trained staff. We had a nice stay during our business trip.
Thomas
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Amazing pool. Excellent food. Incredibly friendly staff. Great rooms. Right next to a giant mall if you need to do shopping. Just a very solid spot
Susan
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Best hotel experience to date. Room was gorgeous. Staff was super friendly and welcoming. Spa was relaxing and perfectly thought out.
Bruce
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Room, view, friendly staff and quality facilities made it a great stay.
Jacqueline
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Love this horel
Marc
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Gorgeous hotel with amazing staff!
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.