Rio Serrano Hotel + Spa

Hotels
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9.0
/10
Exceptional
528 reviews

What Guests Say About Their Stay

Anne

10.0
/ 10
Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.

Jinesh

10.0
/ 10
Travellers should be pre warned that they are on 4th floor with no lifts and amenities

Steve

10.0
/ 10
Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
In the Area
See Map
Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Rio Serrano Hotel + Spa is a good choice when you are visiting Torres del Paine. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Rio Serrano Hotel + Spa

Torres Del Paine, Sector Pueblito Serrano, Torres del Paine, Última Esperanza, Región de Magallanes y de la Antártica Chilena, Chile, 6170000
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Lobby Rio Serrano Hotel + Spa
Lobby 2 Rio Serrano Hotel + Spa

Discover More About Rio Serrano Hotel + Spa

Location
Staying at Rio Serrano Hotel + Spa is a good choice when you are visiting Torres del Paine.

About Rio Serrano Hotel + Spa

From business event to corporate gathering, Rio Serrano Hotel + Spa provides complete services and facilities that you and your colleagues need.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Not only located within easy reach of various places of interests for your adventure, but staying at Rio Serrano Hotel + Spa will also give you a pleasant stay.

Have fun with various entertaining facilities for you and the whole family at Rio Serrano Hotel + Spa, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Rio Serrano Hotel + Spa is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Rio Serrano Hotel + Spa.

All facilities in Rio Serrano Hotel + Spa

Entertainment Facility Rio Serrano Hotel + Spa
Entertainment Facility
Common Space Rio Serrano Hotel + Spa
Common Space
Lobby Rio Serrano Hotel + Spa
Lobby
Accommodation Services Rio Serrano Hotel + Spa
Accommodation Services
Exterior Rio Serrano Hotel + Spa
Exterior

Things to Do

  • Indoor pool
  • TV lounge
  • Health club
  • Garden
  • Spa
  • Shops
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Swimming pool
  • Fireplace in lobby
  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Coffee/tea in lobby
  • Parking
  • Smoke-free area
  • Safety deposit box

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Sports and Recreations

  • Fitness center
  • Game room
  • Horse riding
  • Billiard

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

Family-friendly Facilities

  • Toys
  • Children games

Transportation

  • Bus/truck parking
  • Limited parking

Nearby Facilities

  • Gift shop
  • Shops

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Rio Serrano Hotel + Spa

Translate
Important Note
  • Pool access available from 9:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Free in-room WiFi has a 2-device limit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Rio Serrano Hotel + Spa
108
Number of floors in Rio Serrano Hotel + Spa
4
Another facilities in Rio Serrano Hotel + Spa
Indoor pool, TV lounge, Health club, Garden, Spa

Frequently asked question in Rio Serrano Hotel + Spa

What are available facilities at Rio Serrano Hotel + Spa?
There are top facilites at Rio Serrano Hotel + Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Rio Serrano Hotel + Spa?
The standard check-in time at Rio Serrano Hotel + Spa is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Rio Serrano Hotel + Spa provide breakfast?
Yes, Rio Serrano Hotel + Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Rio Serrano Hotel + Spa?
Rio Serrano Hotel + Spa is a 4.0-star hotel.
How many floors does Rio Serrano Hotel + Spa have?
Rio Serrano Hotel + Spa has 4 floors.
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More Reviews from Other Guests in Rio Serrano Hotel + Spa

9.0
Exceptional
From 528 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Rio Serrano Hotel + Spa

Number of reviews per page
20
40
Top reviews
Anne
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.
Read More
Jinesh
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Travellers should be pre warned that they are on 4th floor with no lifts and amenities
April
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing, perfect location, beautiful views, relaxing environment.
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
Erjia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The was our second time in the hotel. Strongly recommend!
NURY
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
Read More
Katherine
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Jessica
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was fantastic! Highly recommend!
Alexandre
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really nice stay
HANNAH
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there. They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine!
Read More
VISHAL
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
Read More
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

yes, wonderful room, staff, food and overall experience!
April
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Phillip
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly reception and clean room. Accommodating staff.
Richard
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

room cleaning and food kept this from being a five. Staff was delightful
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Jeffrey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

What a wonderful gem in the remote and beautiful Torres del Paine in Chilean Patagonia region. The staff are so welcoming and friendly. The spa was outstanding. The rooms are large and comfortable. The food is excellent. I have no complaints or notes for the property. Keep up the great work!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Rio Serrano Hotel + Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 528 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

8.4

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Rio Serrano Hotel + Spa

Number of reviews per page
20
40
Top reviews
Anne
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Superb hotel set in a stunning area. The views from the hotel room are breathtaking. The room is spacious and comfortable. The staff are superb. The bar and restaurant offers terrific variety of food and drink, which is all high quality. This is all the more impressive given how remote the area where the hotel is. The spa is world class. A must stay.
Read More
Jinesh
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Travellers should be pre warned that they are on 4th floor with no lifts and amenities
April
icon-
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing, perfect location, beautiful views, relaxing environment.
Steve
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Hotel exceeded all expectations. Staff were fantastic, the superior room lively and the food options lovely. Would highly recommend
Erjia
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The was our second time in the hotel. Strongly recommend!
NURY
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel is excellent—this is our second time here, the first was two years ago. The food is delicious, the facilities are spacious with beautiful scenery, and the service from all the hotel staff is outstanding. Highly recommended.
Leslie
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Never had a better view in a hotel in my life - Absolutely gorgeous. The amenities such as indoor pool and spa plus daily free offerings for guests (documentary, asado, etc) were such lovely additions to the experience. Staff were all so helpful and friendly. Best breakfast. Hotel has multiple restaurants as well, which was helpful in such a remote location - a fantastic location at that.
Read More
Katherine
icon-
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel property and room were beautiful! The food at the breakfast and the restaurant were both good!
Jessica
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Everything was fantastic! Highly recommend!
Alexandre
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Really nice stay
HANNAH
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

This hotel is stunning. The staff were so helpful upon check in and also in advance. We managed to organize horse riding with The Massif even though we only had the one night there. They had a free seafood dish on offer which was yummy and we also dined in the restaurant, food was excellent. Breakfast buffet is definitely the best we’ve had in Chile. Views are unmatched, the extra large windows make the most of this. Rooms were incredibly clean and well prepared. We enjoyed the added bonus of the sauna and swimming pool. Really cant complain! It’s was a fabulous stay for our last night in Torres Del Paine!
Read More
VISHAL
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

This hotel was absolutely phenomenal! From the moment you walk through the doors you immediately realize the sense of coziness, the attention to detail, the friendly staff, the cleanliness, the positive vibes, and my personal favorite the most spectacular view in all of Torres Del Paines! There is no better view in the entire park. I highly recommend this hotel without any reservations.
Read More
David
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff excellent, eager to help and always smiling. Premises beautiful.and well kept. Food delicious and varied. Great lunch bags for days when excursions ran late. The area itself breathtaking!!
Matthew
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Incredible experience from the hotel room to the staff to the epic views, highly recommend!
Dan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

yes, wonderful room, staff, food and overall experience!
April
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Amazing. The view from our room looked like a postcard. Great service. Great tour guides.
Phillip
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly reception and clean room. Accommodating staff.
Richard
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

room cleaning and food kept this from being a five. Staff was delightful
Kevin
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Excellent hotel, lovely room and nice staff. Best to eat in the bar. Fully inclusive covers pretty well everything.
Jeffrey
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

What a wonderful gem in the remote and beautiful Torres del Paine in Chilean Patagonia region. The staff are so welcoming and friendly. The spa was outstanding. The rooms are large and comfortable. The food is excellent. I have no complaints or notes for the property. Keep up the great work!
Number of reviews per page
20
40