Renaissance Shenzhen Bay Hotel

Hotels
9.0
/10
Exceptional
43 reviews

What Guests Say About Their Stay

HUSEYIN

10.0
/ 10
The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.

Kwok Chung Jim

10.0
/ 10
The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.

Wei

10.0
/ 10
I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
In the Area
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No. 18, Keji South Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518507

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Renaissance Shenzhen Bay Hotel is a good choice when you are visiting Nanshan Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Renaissance Shenzhen Bay Hotel

No. 18, Keji South Road, Nanshan District, Nanshan Qu, Shenzhen, Guangdong, China, 518507
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Lobby Renaissance Shenzhen Bay Hotel
Lobby 2 Renaissance Shenzhen Bay Hotel

Discover More About Renaissance Shenzhen Bay Hotel

General


In Shenzhen (Nanshan)

Location


In the heart of Shenzhen, Renaissance Shenzhen Bay Hotel is within a 5-minute drive of MixC - Wanxiang Tiandi and Window of the World. This luxury hotel is 1.9 mi (3 km) from Xin'an Nantou Ancient City and 2 mi (3.3 km) from MixC Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Shenzhen Bay - 1.2 km / 0.7 mi
MixC - Wanxiang Tiandi - 1.3 km / 0.8 mi
The MixC World - 1.3 km / 0.8 mi
Shenzhen Bay Sports Center - 1.7 km / 1 mi
Shenzhen Bay Park - 1.8 km / 1.1 mi
MixC Shopping Mall - 2.1 km / 1.3 mi
Shenzhen University - 2.6 km / 1.6 mi
Shenzhenwan Science and Technology Ecological Garden - 2.9 km / 1.8 mi
Coastal City - 3 km / 1.9 mi
Xin'an Nantou Ancient City - 3.1 km / 1.9 mi
Shenzhen Bay Port - 3.6 km / 2.2 mi
Shenzhenwan Park - 3.6 km / 2.2 mi
Window of the World - 3.6 km / 2.3 mi
Yitian Holiday Plaza - 3.9 km / 2.4 mi
Happy Valley - 4.3 km / 2.7 mi

The nearest airports are:
Shenzhen Intl. Airport (SZX) - 23.6 km / 14.6 mi
Hong Kong International Airport (HKG) - 37.8 km / 23.5 mi

Facilities


Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Shenzhen? This hotel has 32292 square feet (3000 square meters) of space consisting of conference space and 12 meeting rooms. Free self parking is available onsite.

Dining


Grab a bite at Food Studio, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 283 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

All facilities in Renaissance Shenzhen Bay Hotel

Bar, Cafe and Lounge Renaissance Shenzhen Bay Hotel
Bar, Cafe and Lounge
Swimming Pool Renaissance Shenzhen Bay Hotel
Swimming Pool
Fitness Center Renaissance Shenzhen Bay Hotel
Fitness Center
Functional Hall Renaissance Shenzhen Bay Hotel
Functional Hall
Lobby Renaissance Shenzhen Bay Hotel
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Fitness center

General

  • Banquet
  • Parking

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Business Facilities

  • Conference rooms

Accommodation Policy & General Information in Renaissance Shenzhen Bay Hotel

Translate
Important Note
  • Pool access available from 6:00 AM to 10:30 PM.
  • Children stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Renaissance Shenzhen Bay Hotel
283
Number of floors in Renaissance Shenzhen Bay Hotel
11
Another facilities in Renaissance Shenzhen Bay Hotel
Laundry service, Wedding service, Luggage storage, Porter, Multilingual staff

Frequently asked question in Renaissance Shenzhen Bay Hotel

What are available facilities at Renaissance Shenzhen Bay Hotel?
There are top facilites at Renaissance Shenzhen Bay Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Renaissance Shenzhen Bay Hotel?
The standard check-in time at Renaissance Shenzhen Bay Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Renaissance Shenzhen Bay Hotel provide breakfast?
Yes, Renaissance Shenzhen Bay Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Renaissance Shenzhen Bay Hotel?
Renaissance Shenzhen Bay Hotel is a 4.5-star hotel.
How many floors does Renaissance Shenzhen Bay Hotel have?
Renaissance Shenzhen Bay Hotel has 11 floors.
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More Reviews from Other Guests in Renaissance Shenzhen Bay Hotel

9.0
Exceptional
From 42 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
icon-Business
Business
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Renaissance Shenzhen Bay Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 42 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Renaissance Shenzhen Bay Hotel

Number of reviews per page
20
40
Top reviews
Ian
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

The walls are like paper thin so one could hear conversations along the corridors. There was also some construction which for some reason they had to start at 10 am every morning. The pillows were also too soft for proper neck support. That said, the only redeeming feature was the view. But no amount of view can make up for proper rest.
Read More
Kwok Chung Jim
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

The housekeeping staff was efficient, helpful and smart. Front desk staff with cheerful smiles and they were willing to help as well. However, the air-con in the room was terrible, the mode can be adjusted, but no change at all.
XIONG
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Good
Ken
icon-Business
Business
8.0
/10
Reviewed 104 week(s) ago

Hotels.com verified review

Stay was good room was clean but toilet not well maintained for such a new hotel Location is great with train station just below. Often crowded
Wei
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 189 week(s) ago

Expedia Group verified review

I liked the Parking, safe, quiet, breakfast, room service, Covid QR code checking, swimming pool, the property is very new and the bay view is so beautiful. I do not have anything about unlike.
HUSEYIN
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

The staff, the bay view, and the city view from the room were all amazing. the room were all amazing.
Anja
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The hotel was conveniently located near the metro, making it easy to reach everything. We had a full view of the entire city, both from the reception area and from our room. The breakfast was very good and had a varied selection.
tsz kwan
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

品牌酒店绝不令人失望,登記入住快捷,前台職員Roger服務好十分有禮,感謝他提升房間级别,住宿非常滿意十分舒適,下次必定再次入住
Kwok Tak Kelvin
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

This is our second visit to the hotel. The hotel boasts a spacious lobby with exquisite decor. Check-in was smooth, thanks to the friendly and efficient staff, who also accommodated our request for a connecting room. The rooms are well-designed, with modern amenities, comfortable beds, and floor-to-ceiling windows offering stunning city views to the new development areas at Nanshan! The breakfast buffet had a delicious variety, and the excellent facilities, including a gym and pool, made it easy to stay active. Overall, my stay was extremely satisfying thoughtful arrangements made it unforgettable. I’d gladly return and highly recommend this hotel.
Read More
YUJU
icon-Business
Business
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

早餐有三文魚班奶迪克蛋 很好吃 又有灣景房 很值得
Tomoyuki
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great
Danny
icon-Business
Business
8.0
/10
Reviewed 75 week(s) ago

Hotels.com verified review

I appreciate the effort the Guest Service Manager made to upgrade my room and invite me to the executive lounge during this stay. However, there are areas for improvement. A colleague’s upgraded room had a strong smoke odor, forcing him to switch rooms. Unfortunately, the new room lacked basic toiletries, an oversight that shouldn’t happen. Housekeeping during my stay also fell short; my room’s trash wasn’t emptied, and cleaning seemed less thorough than before. My colleague remarked on this after joining me for a meeting. The executive lounge, while appreciated, had a limited food selection and less experienced staff compared to other Renaissance locations, such as Bangkok. Additionally, breakfast quality and staff professionalism could improve. For instance, a staff member misunderstood an American guest’s request for “black coffee,” leading to unnecessary confusion. I value the Renaissance brand and the convenient location of your hotel in Shenzhen. As a frequent guest, I hope these areas will be addressed before my next visit.
Read More
Harvey
icon-with Children
with Children
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

房間整潔而且裝修不錯, 但5星級酒店竟然比2-3星酒店隔音效果還要差… 整晚聽到樓上房步行聲, 亦聽到隔離房開水喉聲其他聲, 更嚴重的是竟然聽到隔離房開關窗簾的摩打聲… 5星級酒店發生呢d問題真係完全不能接受, 簡單難以置信
Hide
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 90 week(s) ago

Hotels.com verified review

職員佈置很用心,很大,空間感很好,浴室景色優美,如果單向玻璃會更好,浴缸可以雙人浸浴,設備方便,電話致電服務員很快很好處理需求,二張雙人床偏細,沒有咖啡機,梳化既攬枕有一點污跡,不過沒有用所以無關係,泳池很好親子一流,健身房都很好用,還有打拳用品值得推薦很讚!
Shu Wang
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

冷氣唔係好得! 網上圖片與實際不符!
Chui Shan
icon-with Partner
with Partner
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

超愛,個高空浴室,房間空間超大~
SUNGJIN
icon-Business
Business
10.0
/10
Reviewed 151 week(s) ago

Hotels.com verified review

The view from the room was really nice and the hotel food was really good too.
You’ve read all the top reviews.
Number of reviews per page
20
40