How many rooms are available at The St. Regis Shenzhen?

The St. Regis Shenzhen has 290 rooms in total.

Does The St. Regis Shenzhen provide parking?

Yes, The St. Regis Shenzhen provides parking. Please confirm details directly with the hotel.

Does The St. Regis Shenzhen provide airport transfer?

Yes, The St. Regis Shenzhen provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about The St. Regis Shenzhen?

The St. Regis Shenzhen is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The St. Regis Shenzhen

Name: The St. Regis Shenzhen
Address: No 5016 Shennan Road East, Luoho Distr., Luohu Qu, Shenzhen, Guangdong, China, 518001, No 5016 Shennan Road East, Luoho Distr., Guangdong, 518001, China
Rating: 8.9

Hotels

8.9

/10

Exceptional

227 reviews

What Guests Say About Their Stay

Lan

10.0

/ 10

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.

Adam

10.0

/ 10

I have stayed in wonderful hotels all over the world and can honestly say that this hotel stands head and shoulders above anything I have experienced (Not just the fact that it is the 3rd highest hotel in the world). The staff are amazing. They greeted me by name everywhere I went. Attentive and caring! The architectural details and artistic flair are beyond compare. The views are nothing short of extraordinary. I can't recommend this amazing hotel enough!

Peter

10.0

/ 10

Incredible staff that always goes beyond the call of duty. A special thanks to chief butler, Faust Hong, who always makes me feel right at home. Dillon, who works in the restaurant is always eager to meet one's every need. Awesome staff and a truly incredible property. I always make the St. Regis my preferred hotel when in Shenzhen!!!

In the Area

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No 5016 Shennan Road East, Luoho Distr., Luohu Qu, Shenzhen, Guangdong, China, 518001

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at The St. Regis Shenzhen is a good choice when you are visiting Luohu Qu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The St. Regis Shenzhen

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What's around The St. Regis Shenzhen

No 5016 Shennan Road East, Luoho Distr., Luohu Qu, Shenzhen, Guangdong, China, 518001

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Discover More About The St. Regis Shenzhen

General

In Shenzhen (Luohu)

Location

With a stay at The St. Regis Shenzhen, you'll be centrally located in Shenzhen, steps from KK Mall and within a 10-minute walk of Shenzhen Grand Theater. This luxury hotel is 1 mi (1.6 km) from Lizhi Park and 1.1 mi (1.8 km) from Shenzhen Museum.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

KK Mall - 0.1 km / 0.1 mi
Shenzhen Grand Theater - 0.4 km / 0.3 mi
Shun Hing Square - 0.9 km / 0.6 mi
Shenzhen Museum - 1.2 km / 0.8 mi
Shenzhen Science and Technology Museum - 1.3 km / 0.8 mi
The MixC Shopping Mall - 2 km / 1.2 mi
Lizhi Park - 2 km / 1.2 mi
International Foreign Trade Center - 2.1 km / 1.3 mi
Huaqiangbei - 2.1 km / 1.3 mi
SEG Electronics - 2.3 km / 1.4 mi
Dongmen Pedestrian Street - 2.4 km / 1.5 mi
Honghu Park - 2.5 km / 1.5 mi
Shenzhen International Exhibition Center - 2.5 km / 1.6 mi
Shenzhen Stadium - 2.7 km / 1.7 mi
Luohu Commercial City - 2.7 km / 1.7 mi

The nearest airports are:
Hong Kong International Airport (HKG) - 53.4 km / 33.2 mi
Shenzhen Intl. Airport (SZX) - 38.9 km / 24.2 mi

The preferred airport for The St. Regis Shenzhen is Shenzhen Intl. Airport (SZX).

Renovations

The following facilities or services will be unavailable from May 7 2026 to May 10 2026 (dates subject to change):

Swimming pool

Facilities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities

Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 8 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining

Enjoy international cuisine at The Drawing Room, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms

Make yourself at home in one of the 290 air-conditioned rooms featuring indoor private hot tubs and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

All facilities in The St. Regis Shenzhen

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Wedding service
Luggage storage
Express check-out
Porter
24-hour Receptionist
Concierge

Things to Do

Romantic proposal packages
Indoor pool
Garden
Spa
Fitness center
Health club
Library
Sauna

General

Smoking area
Banquet
Ballroom
Parking
Terrace

Public Facilities

Coffee shop
Coffee/tea in lobby
Elevator
Safety deposit box

Food and Drinks

Vegetarian meal
Breakfast
Snack bar

Accessibilty

Braille or raised signage
Accessibility equipment
Accessible parking

Business Facilities

Business facilities
Meeting rooms
Business facilities

Family-friendly Facilities

Toys
Children pool

Transportation

Airport transfer

Connectivity

Free WiFi

Nearby Facilities

Hair salon

Accommodation Policy & General Information in The St. Regis Shenzhen

Translate

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Pool access available from 6:00 AM to 10:00 PM.
Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately CNY 268 per person
Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 6)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: CNY 450 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott), Contactless check-out is available, LGBTQIA+ friendly, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The St. Regis Shenzhen	290
Number of floors in The St. Regis Shenzhen	290
Another facilities in The St. Regis Shenzhen	Laundry service, Multilingual staff, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in The St. Regis Shenzhen

What are available facilities at The St. Regis Shenzhen?

There are top facilites at The St. Regis Shenzhen such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The St. Regis Shenzhen?

The standard check-in time at The St. Regis Shenzhen is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does The St. Regis Shenzhen provide breakfast?

Yes, The St. Regis Shenzhen provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The St. Regis Shenzhen?

The St. Regis Shenzhen is a 5.0-star hotel.

How many floors does The St. Regis Shenzhen have?

The St. Regis Shenzhen has 290 floors.

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More Reviews from Other Guests in The St. Regis Shenzhen

Overall Ratings & Reviews The St. Regis Shenzhen

Traveloka (1)

Other sources (226)

9.0

Exceptional

From 226 reviews

Cleanliness

9.2

Room Comfort

9.2

Location

9.6

Service and Facilites

9.0

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Traveler Reviews The St. Regis Shenzhen

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Top reviews

Lan

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Thanks for the help from Mia. She gave us a really good service and she’s very nice. I really appreciate the whole hotel and it’s a really good travel.

Adam

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Mathieu

Business

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Very nice hotel!

Leisure with Partner

10.0

/10

Reviewed 28 week(s) ago

Expedia Group verified review

Unparalleled service

PEDRAM

with Partner

10.0

/10

Reviewed 30 week(s) ago

Hotels.com verified review

Everything were good we were happy with all service .

Jianping

Business

10.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Thanks. I like the hotel.

Jianping

Business

10.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Peter

Business

10.0

/10

Reviewed 46 week(s) ago

Expedia Group verified review

Rachel

Business and Leisure

10.0

/10

Reviewed 47 week(s) ago

Expedia Group verified review

Staff are super friendly. Great location right next to KK mall. Nice gym and pool.

Jane

Friends and Family with Friends

6.0

/10

Reviewed 52 week(s) ago

Hotels.com verified review

Amazing views and great rooms! Restaurants shut early before 9.3O so went hungry! Bar is nice with similar great views but limited food! The bar on the 100th floor is shut though? Also strange but very limited English spoken by staff which is not my previous experience on staying at St Regis hotels in Asia!

Callie

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

It’s an iconic building.

Leona

8.0

/10

Reviewed 64 week(s) ago

Expedia Group verified review

Stayed 2 nights in the Shenzhen suite. Conformable stay, good service by the staff. Would be better if the design is more thoughtful eg there is no full length mirror in the room, the bathroom light could not be switched on if the “master” light switch is off (had to turn on the “master” when one of us had to go to the bathroom in the middle of the light), and the video screen in the 100/F lounge was too bright.

Timmy

Friends and Family Family

8.0

/10

Reviewed 66 week(s) ago

Hotels.com verified review

Need to take Elevator to 96floor (lobby)and then go back down to 85th floor (room). Lobby should be on 75th instead

Sally

with Partner

10.0

/10

Reviewed 69 week(s) ago

Hotels.com verified review

Friendly staff. Excellent location. Excellent service. Nice city night time view. Guest room starts at 71st floor. Check in on the 96th floor.

esther

10.0

/10

Reviewed 69 week(s) ago

Expedia Group verified review

Good location, good service

Peter

Business

10.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

Fantastic butler services! This is the only true 5-star property in Shenzhen! Just love the incredible vibe, and secure feeling of this property!

Scott

Business

10.0

/10

Reviewed 77 week(s) ago

Expedia Group verified review

Great place to stay very clean - staff friendly

Verified traveler

with Partner

10.0

/10

Reviewed 78 week(s) ago

Hotels.com verified review

Our stay was fabulous. The room was overwhelmingly good.

Wei

2.0

/10

Reviewed 78 week(s) ago

Expedia Group verified review

Nice tall building. Good breakfast

Anita

with Partner

10.0

/10

Reviewed 80 week(s) ago

Hotels.com verified review

Nice view great service excellent breakfast

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.