Central Park Hotel

From the fire alarm siren being set off every 10 minutes in the morning and afternoon to building work and refurb taking place without the rooms actually being ready, the overall experience was poor. Very little bathroom space and the space in the junior executive suite was completely misleading. I would like a refund

Very clean and well presented hotel, staff were friendly and helpful. Lovely room with everything we needed including fans as it was a heatwave when we stayed. Ideal location for all attractions only 2min walk to tube station, cafes, bars and the park. Excellent value for money in London will definitely book again on our next visit :)

Pros: clean hotel with excellent location. Cons: the entire hotel is under construction, meaning you will have scaffolds outside your window and you'll hear construction work starting around 8am. Also, if you have dietary restrictions, the breakfast is not great.

The room was located in a different area of the hotel, which was not as advertised. There was no lifts, so we had to carry the suitcases in the escalators. It was clean but had a weird smell, it was also next to the outside dumpster alley. The location of the hotel was good, near to more than onde station.

Everything was good, got the basement room for affordability.

It was decent

Very good hotel with almost every thing you need for a comfortable stay. It has hair dryer, spring water, room slippers and shower amenities. Would stay here again

Habitación pequeña, pero con buen diseño, lo que permite acomodarse bien. Tiene refrigerador y cafetera. Muy limpia.

Worst hotel I've ever stayed at. The room was smaller than the smallest dorm room. Fine for one person but good luck if two people need to get ready at the same time. There was so much dust in the air from construction that after using my laptop for a couple of hours it was caked in dust. There's one working elevator that was constantly used by employees so it'd take 5-10 minutes to use. I have no issues taking the stairs, but even the stairs were covered in dirt and dust and caused me to slip. The fire alarms went off three times while we were there as well. I only mention that because several people mentioned it was caused by hair dryers, but I'm not sure if that's true. Having said all that, the staff, especially housekeeping, were great. It's just that the hotel itself is awful.

The hotel was undergoing remodeling or renovation with the 1st and 2nd floors being worked on. Associated with that, one of the elevators was out of service . So having only one elevator was the biggest problem we faced. You could wait a long time for the elevator. We were in London during a record setting heat wave. Fortunately, the air conditioning in our room worked great. On the down side, the shower design was the type with a fixed glass partition (no shower door or curtain) that partly separates the shower from the rest of the bathroom. That type of shower design doesn't really keep all the water in the shower so no matter how careful you were, water would get on the bathroom floor. I don't like that kind of shower set up but otherwise the room was nice.

Let's start with the good- staff we're all fantastic, the air con was a needed bonus (although it made a weird noise) it worked well. The room was clean and tidy. The not so good- The downside of the hotel being under construction there was only one elevator for all of the hotel guests and the elevator is not very big so your left waiting for the elevator 9 out of 10 times due to too many people or your crammed in with 13 other people. The shower / wet bathroom your left with water everywhere. The rooms are small even for a junior executive. The mini fridge was malfunctioning due to the lack of air surrounding it- leave the door open.

Horrible

I was looking for a place to stay overnight while moving and it was a really great experience. However I was struggling to connect to the WiFi because I had emails to send. Additionally my room was two floors below the basement so I couldn’t get any cellular reception. That’s the only thing I’d say.

Excellent location; within walking distance (ca 5-10 min) to two subway stations (Queensway. Bayswater). Friendly staff at the front desk & luggage toom. Nice bar on the ground floor.

Great@

Shuffled through 4 different rooms since the A/C was out in each of their rooms. The staff could not help and downgraded our rooms. After switching, they kept putting other guests in our previous rooms. We talked with other guests that had the same experience. Not one apology, just promises that the next room will have A/C. They did not until room number 4. Room 4 had tiles coming up in the bathroom, grout work falling apart, smaller accommodations, changed amenities (no A/C control, no coffee maker), a closet falling part, night stands falling apart. My brother’s room was a single and obviously refurbished amenities with A/C. Do not trust the staff. They are shifty and do not care about your stay.

Really good place. Easily accessible with 2 underground stations walking distance from the premises. The rooms are slightly smaller but worth the cost. Loved my stay here.

Room was clean and well maintained, interation with staff was that they were helpful

This hotel was amazing! During the summer heat wave, the air conditioning really came in clutch. Complimentary traditional English breakfast was also an awesome plus. My room was spacious, clean, and very comfortable. Hotel was conveniently located near multiple metro and bus stations. I would highly recommend this hotel!

le personnel est très melé et manque de communication