Malmaison York

Hotels
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8.8
/10
Very Good
1,288 reviews

What Guests Say About Their Stay

Liz

10.0
/ 10
The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.

William

10.0
/ 10
Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)

james

10.0
/ 10
We didn’t have Breakfast this time , It’s a lovely modern hotel with great staff, Everything we required was within walking distance , sadly no discounts available now from the NCP car park close by(£40) for 24hrs , You would need to book early for hotel parking as they only have 7 places
In the Area
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2 ROUGIER STREET, York, England, YO90 1UU

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Malmaison York is a hotel is located at York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison York

2 ROUGIER STREET, York, England, YO90 1UU
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Lobby Malmaison York
Exterior 2 Malmaison York

Discover More About Malmaison York

General


Near York Minster

Location


A stay at Malmaison York places you in the heart of York, within a 10-minute walk of York Minster and York City Walls. This hotel is 0.4 mi (0.7 km) from Shambles and 1.5 mi (2.4 km) from York Racecourse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Yorkshire Museum Gardens - 0.3 km / 0.2 mi
York Central Library - 0.3 km / 0.2 mi
Hospitium - 0.4 km / 0.2 mi
Yorkshire Museum - 0.4 km / 0.2 mi
Multangular Tower - 0.4 km / 0.2 mi
York Guildhall - 0.4 km / 0.2 mi
York Mansion House - 0.4 km / 0.2 mi
St. Helen's Square - 0.4 km / 0.3 mi
York Theatre Royal - 0.4 km / 0.3 mi
St. Mary's Abbey - 0.4 km / 0.3 mi
Stonegate - 0.4 km / 0.3 mi
De Grey Rooms - 0.5 km / 0.3 mi
St Mary's Lodge - 0.5 km / 0.3 mi
Exhibition Square - 0.5 km / 0.3 mi
York Art Gallery - 0.5 km / 0.3 mi

The nearest major airport is Leeds (LBA-Leeds Bradford) - 49.3 km / 30.6 mi

Renovations


The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Full-service spa

Facilities


Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

Dining


Grab a bite at Chez Mal Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison York

Bar, Cafe and Lounge Malmaison York
Bar, Cafe and Lounge
Fitness Center Malmaison York
Fitness Center
Functional Hall Malmaison York
Functional Hall
Common Space Malmaison York
Common Space
Lobby Malmaison York
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Malmaison York

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Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, Green Tourism Program, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison York
150
Another facilities in Malmaison York
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Malmaison York

What are available facilities at Malmaison York?
There are top facilites at Malmaison York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison York?
The standard check-in time at Malmaison York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison York provide breakfast?
Yes, Malmaison York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison York?
Malmaison York is a 4.0-star hotel.
How many rooms are available at Malmaison York?
Malmaison York has 150 rooms in total.
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More Reviews from Other Guests in Malmaison York

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,287)
8.8
Very Good
From 1,287 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Graham
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

very handy for York Minster
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, lovely staff, lots of amenities and fabulous rooftop restaurant. Struggled to reach hotel by phone and also the sheet for the accessible shower was stained and the floor was stained.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.
Jacqui
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was disappointed to be given a disabled access room. I did request a room change but was told that wasn't possible without an extra charge
Simon
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was poorly maintained with bits hanging off the wall/missing and ac didn’t work. Breakfast and the sky bar were a joke and poor quality
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not bad
John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was perfect location for a few days visiting York. My only feedback was the breakfast service was disappointing- only one self serve coffee machine for the entire restaurant which meant sometimes long queues and cooked breakfast options served just warm and on two occasions eggs not cooked entirely and guacamole served instead of avocado / as advertised. Really surprising given evening restaurant experience / food was amazing - we really enjoyed it. Minor feedback on room housekeeping- glasses and cups were not changed and grubby - I couldn’t use them. Apart from that - we enjoyed the stay but a few minor enhancements would make this a 5 star stay.
Read More
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooftop terrace shut Monday Tuesday and warning building work opposite starts at 8am
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Star deducted for lack of parking. Although claiming to have parking, there are only a very small number of spaces available and they have to be pre booked. This should be clear when booking but it wasn’t. Hotel itself was lovely, clean stylish and well equipped rooms. Breakfast was lovely, hot food is made to order, not a buffet.
Read More
Graham
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

ncp near it is a must as very busy town centre location
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

external parking NCP was closed so this was a little disappointing
William
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)
Read More
Kayleigh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not a lot of parking spaces
james
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We didn’t have Breakfast this time , It’s a lovely modern hotel with great staff, Everything we required was within walking distance , sadly no discounts available now from the NCP car park close by(£40) for 24hrs , You would need to book early for hotel parking as they only have 7 places
Deven
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Says parking available but fully booked for weeks. Only people who book dorect with them get 12pm checkout as i booked via 3rd party have to pay extra. Not helpful staff.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We really enjoyed our stay this hotel was amazing very clean staff great and fantastic location
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I'd definitely stay at this location again. The check-in process was fast and friendly and the layout of the hotel was logical and it was easy getting around (I only mention this because the Radisson nearby in York where we previously stayed was a rabbit warren). The room we got was pretty amazing, the best we had over the course of staying in York and Edinburgh. It was huge with a King size bed and helpful USB-C outlets near the bed. The TV was hidden by art with a nifty slide to open and I was able to stream my phone easily onto the TV which was the first time this actually worked at any of the hotels we stayed. Outside the window, we could watch people walking on York's famous defensive wall around the old town. The bar and restaurant downstairs were excellent and quite atmospheric. We were too exhausted on the last night of our trip to leave the premises, so we decided to eat at the hotel. I was pleasantly surprised by the flat iron steak I received and the price was reasonable. We did try to eat at the hotel for breakfast the next morning, but we hadn't pre-paid and this seemed to cause some issues so we went to the nearby Perky Peacock. This was the only issue in an otherwise perfect stay. Highly recommended.
Read More
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room. Bed extremely comfortable. Fantastic location
Rod
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful property in the city centre - amazing bedrooms
Holly
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel, very modern and spacious rooms!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Malmaison York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,287)
8.8
Very Good
From 1,287 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Graham
icon-
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

very handy for York Minster
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location, lovely staff, lots of amenities and fabulous rooftop restaurant. Struggled to reach hotel by phone and also the sheet for the accessible shower was stained and the floor was stained.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.
Jacqui
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I was disappointed to be given a disabled access room. I did request a room change but was told that wasn't possible without an extra charge
Simon
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was poorly maintained with bits hanging off the wall/missing and ac didn’t work. Breakfast and the sky bar were a joke and poor quality
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not bad
John
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel was perfect location for a few days visiting York. My only feedback was the breakfast service was disappointing- only one self serve coffee machine for the entire restaurant which meant sometimes long queues and cooked breakfast options served just warm and on two occasions eggs not cooked entirely and guacamole served instead of avocado / as advertised. Really surprising given evening restaurant experience / food was amazing - we really enjoyed it. Minor feedback on room housekeeping- glasses and cups were not changed and grubby - I couldn’t use them. Apart from that - we enjoyed the stay but a few minor enhancements would make this a 5 star stay.
Read More
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooftop terrace shut Monday Tuesday and warning building work opposite starts at 8am
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Star deducted for lack of parking. Although claiming to have parking, there are only a very small number of spaces available and they have to be pre booked. This should be clear when booking but it wasn’t. Hotel itself was lovely, clean stylish and well equipped rooms. Breakfast was lovely, hot food is made to order, not a buffet.
Read More
Graham
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

ncp near it is a must as very busy town centre location
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

external parking NCP was closed so this was a little disappointing
William
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)
Read More
Kayleigh
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Not a lot of parking spaces
james
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We didn’t have Breakfast this time , It’s a lovely modern hotel with great staff, Everything we required was within walking distance , sadly no discounts available now from the NCP car park close by(£40) for 24hrs , You would need to book early for hotel parking as they only have 7 places
Deven
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Says parking available but fully booked for weeks. Only people who book dorect with them get 12pm checkout as i booked via 3rd party have to pay extra. Not helpful staff.
Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We really enjoyed our stay this hotel was amazing very clean staff great and fantastic location
Adam
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I'd definitely stay at this location again. The check-in process was fast and friendly and the layout of the hotel was logical and it was easy getting around (I only mention this because the Radisson nearby in York where we previously stayed was a rabbit warren). The room we got was pretty amazing, the best we had over the course of staying in York and Edinburgh. It was huge with a King size bed and helpful USB-C outlets near the bed. The TV was hidden by art with a nifty slide to open and I was able to stream my phone easily onto the TV which was the first time this actually worked at any of the hotels we stayed. Outside the window, we could watch people walking on York's famous defensive wall around the old town. The bar and restaurant downstairs were excellent and quite atmospheric. We were too exhausted on the last night of our trip to leave the premises, so we decided to eat at the hotel. I was pleasantly surprised by the flat iron steak I received and the price was reasonable. We did try to eat at the hotel for breakfast the next morning, but we hadn't pre-paid and this seemed to cause some issues so we went to the nearby Perky Peacock. This was the only issue in an otherwise perfect stay. Highly recommended.
Read More
Emma
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great room. Bed extremely comfortable. Fantastic location
Rod
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Beautiful property in the city centre - amazing bedrooms
Holly
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Amazing hotel, very modern and spacious rooms!
Number of reviews per page
20
40