Malmaison York

Hotels
8.6
/10
Very Good
1,383 reviews

What Guests Say About Their Stay

Molly

10.0
/ 10
Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay

David

10.0
/ 10
The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter.

George

10.0
/ 10
Very clean room, offered upgrade to deluxe room for amazing price, staff friendly and secure parking
In the Area
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2 ROUGIER STREET, City of York, England, YO90 1UU

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
Malmaison York is a hotel is located at York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison York

2 ROUGIER STREET, City of York, England, YO90 1UU
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Discover More About Malmaison York

Location


Malmaison York is a hotel is located at York.

About Malmaison York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Malmaison York exclusively for you.

Malmaison York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Malmaison York.

All facilities in Malmaison York

Others Malmaison York
Others

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Parking (surcharge)

Food and Drinks

  • Breakfast
  • Bar

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Malmaison York

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Self parking fee: GBP 27.50 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Full-service spa

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison York
150
Another facilities in Malmaison York
Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Malmaison York

What are available facilities at Malmaison York?
There are top facilites at Malmaison York such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison York?
The standard check-in time at Malmaison York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison York provide breakfast?
Yes, Malmaison York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison York?
Malmaison York is a 4.0-star hotel.
How many rooms are available at Malmaison York?
Malmaison York has 150 rooms in total.
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More Reviews from Other Guests in Malmaison York

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,382)
8.6
Very Good
From 1,382 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Simon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

C
Karen
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Accessible room given but not asked if this was appropriate. We were in a rush so didn’t have time to complain. Both six feet and over so low basin etc was unhelpful.
Stephanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First room reeked of perfume. We were provided a different room that was fine/basic if a bit dark and oddly layed out. No slippers. Biggest complaint is that the hotel “closed” the following day at 3pm and we were not permitted to leave luggage for the day. We should have been told this in advance when we booked! Instead we had to shell out an additional 30GBP for luggage storage at the station.
Read More
Carl
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room excellent. Restaurant/bar staff not very attentive.
Vishal
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great food, lovely stay will be back again
Carl
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice room…only thing was one of the taps sprang a leak so rooms dressing area tops were awash with water when we returned, night porter was helpful as we had used all our towels to soak it up, very young staff on reception dismissive at best next morning…slightly annoying thing was all the guests were required to pay an additional £25 each to be able to gain access if wanted a just a drink in the sky bar before heading out, luckily we met up with friends at theirs in York to welcome in new year…as a paying/staying guest who wasn't actually eating and paying £160 plus each in roof restaurant you would still think access would be included as was main reason booked there , to have a drink before heading out …?
Read More
Linda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Photos mislead there would be a view of the minster from the room but there was not. Bathroom was very open and not private. Needs instructions in the room on how to operate the lights. Breakfast was average.
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay
Jordan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing room, wonderful breakfast.
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good rooms Well stocked bar
Kris
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, well maintained hotel. The reception was all Xmas decorated lovely.
Jonathan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room. Comfortable. Good location.
Phill
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was up to a decent standard and appeared clean but
Sharon
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were all efficient and personable
Julie
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location if travelling by train. Breakfast had an amazing choice but expensive. Rooms need a bit of attention and a redecorate, and dusty / dirty in places. Lighting controls need an explanation card in the room as found out how to use them from Trip Advisor Reviews! from Trip
Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, good service and ideal location
Julie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All of the above and the location was great
Julie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Always wanted to stay at Malmaison but am very disappointed now. We had very small, basic room- very dark, shabby and not very clean. So dark, couldnt see to make drinks, put on make-up etc. Beds comfy. Asked for nice view if possible but had side view of opposite building with scaffolding. Continental breakfast fabulous but cooked to order breakfast arrived cold and we had to return it. Overall, wouldnt return as i feel it is overrated and overpriced.
Read More
Greg
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very tight and the counters were not clean. I could also tell the countertops were pretty beat up.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Malmaison York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,382)
8.6
Very Good
From 1,382 reviews
Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Simon
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

C
Karen
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Accessible room given but not asked if this was appropriate. We were in a rush so didn’t have time to complain. Both six feet and over so low basin etc was unhelpful.
Stephanie
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First room reeked of perfume. We were provided a different room that was fine/basic if a bit dark and oddly layed out. No slippers. Biggest complaint is that the hotel “closed” the following day at 3pm and we were not permitted to leave luggage for the day. We should have been told this in advance when we booked! Instead we had to shell out an additional 30GBP for luggage storage at the station.
Read More
Carl
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room excellent. Restaurant/bar staff not very attentive.
Vishal
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great food, lovely stay will be back again
Carl
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

nice room…only thing was one of the taps sprang a leak so rooms dressing area tops were awash with water when we returned, night porter was helpful as we had used all our towels to soak it up, very young staff on reception dismissive at best next morning…slightly annoying thing was all the guests were required to pay an additional £25 each to be able to gain access if wanted a just a drink in the sky bar before heading out, luckily we met up with friends at theirs in York to welcome in new year…as a paying/staying guest who wasn't actually eating and paying £160 plus each in roof restaurant you would still think access would be included as was main reason booked there , to have a drink before heading out …?
Read More
Linda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Photos mislead there would be a view of the minster from the room but there was not. Bathroom was very open and not private. Needs instructions in the room on how to operate the lights. Breakfast was average.
Molly
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly staff on arrival. Great room with loads of space. Bright and airy. Room had all amenities we needed. The breakfast was really excellent. Thanks for a lovely stay
Jordan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing room, wonderful breakfast.
Mike
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good rooms Well stocked bar
Kris
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, well maintained hotel. The reception was all Xmas decorated lovely.
Jonathan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Lovely room. Comfortable. Good location.
Phill
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was up to a decent standard and appeared clean but
Sharon
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff were all efficient and personable
Julie
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location if travelling by train. Breakfast had an amazing choice but expensive. Rooms need a bit of attention and a redecorate, and dusty / dirty in places. Lighting controls need an explanation card in the room as found out how to use them from Trip Advisor Reviews! from Trip
Omar
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice hotel, good service and ideal location
Julie
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

All of the above and the location was great
Julie
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Always wanted to stay at Malmaison but am very disappointed now. We had very small, basic room- very dark, shabby and not very clean. So dark, couldnt see to make drinks, put on make-up etc. Beds comfy. Asked for nice view if possible but had side view of opposite building with scaffolding. Continental breakfast fabulous but cooked to order breakfast arrived cold and we had to return it. Overall, wouldnt return as i feel it is overrated and overpriced.
Read More
Greg
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was very tight and the counters were not clean. I could also tell the countertops were pretty beat up.
David
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The Club Deluxe room makes travelling with a baby and a pram a breeze. You have so much room! The room was fantastic, very clean, huge comfy bed, great facilities. We've booked again for Easter.
Number of reviews per page
20
40