Malmaison York

Hotels
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8.8
/10
Very Good
1,310 reviews

What Guests Say About Their Stay

Marianne

10.0
/ 10
We cannot praise the staff at this hotel highly enough. From the front desk to breakfast staff to the room attendants. All were welcoming, polite and so friendly. The location is great, it’s an easy walk to train and we had a lot of luggage and an easy walk into town. We would highly recommend staying at this wonderful hotel.

Chung Hau Freddie

10.0
/ 10
The location is convenient to the city center. Ease for travelling to different tourist spot in walking distance.

Liz

10.0
/ 10
The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.
In the Area
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2 ROUGIER STREET, York, England, YO90 1UU

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Malmaison York is a hotel is located at York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Malmaison York

2 ROUGIER STREET, York, England, YO90 1UU
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Lobby Malmaison York
Exterior 2 Malmaison York

Discover More About Malmaison York

General
Near York Minster

Location
A stay at Malmaison York places you in the heart of York, within a 10-minute walk of York Minster and York City Walls. This hotel is 0.4 mi (0.7 km) from Shambles and 1.5 mi (2.4 km) from York Racecourse.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Yorkshire Museum Gardens - 0.3 km / 0.2 mi
York Central Library - 0.3 km / 0.2 mi
Hospitium - 0.4 km / 0.2 mi
Yorkshire Museum - 0.4 km / 0.2 mi
Multangular Tower - 0.4 km / 0.2 mi
York Guildhall - 0.4 km / 0.2 mi
York Mansion House - 0.4 km / 0.2 mi
St. Helen's Square - 0.4 km / 0.3 mi
York Theatre Royal - 0.4 km / 0.3 mi
St. Mary's Abbey - 0.4 km / 0.3 mi
Stonegate - 0.4 km / 0.3 mi
De Grey Rooms - 0.5 km / 0.3 mi
St Mary's Lodge - 0.5 km / 0.3 mi
Exhibition Square - 0.5 km / 0.3 mi
York Art Gallery - 0.5 km / 0.3 mi

The nearest major airport is Leeds (LBA-Leeds Bradford) - 49.3 km / 30.6 mi

Renovations
The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Full-service spa

Facilities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.

Dining
Grab a bite at Chez Mal Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Malmaison York

Bar, Cafe and Lounge Malmaison York
Bar, Cafe and Lounge
Fitness Center Malmaison York
Fitness Center
Functional Hall Malmaison York
Functional Hall
Common Space Malmaison York
Common Space
Lobby Malmaison York
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Malmaison York

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
  • This property accepts credit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Cashless transactions are available
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Malmaison York
150
Another facilities in Malmaison York
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Smoke-free area

Frequently asked question in Malmaison York

What are available facilities at Malmaison York?
There are top facilites at Malmaison York such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Malmaison York?
The standard check-in time at Malmaison York is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Malmaison York provide breakfast?
Yes, Malmaison York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Malmaison York
Malmaison York has a 4.0-star rating.
How many rooms are available at Malmaison York
Malmaison York has 150.
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More Reviews from Other Guests in Malmaison York

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,309)
8.8
Very Good
From 1,309 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Elaine
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Download free walking tours, plan what you want to see.
Thomas
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

👍
Marianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We cannot praise the staff at this hotel highly enough. From the front desk to breakfast staff to the room attendants. All were welcoming, polite and so friendly. The location is great, it’s an easy walk to train and we had a lot of luggage and an easy walk into town. We would highly recommend staying at this wonderful hotel.
Gillian
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location to see all the main attractions and vey close to the train station which is very handy. The hotel is very smart and the eat and drink options were very good. The room was very good apart from the lighting especially in the bathroom which was dark, the lights offering little. The shower was excellent. My only gripe was the girl who checked me in - she was disinterested and came across as dismissive. She didn't explain about wifi and the pool and spa facilities. My friend who checked in at the same time was dealt with by a very pleasant young man who was extremely helpful and quite a contrast. The other staff I dealt with in the bar, and rooftop location were incredibly helpful. Other than that I would recommend the hotel and would stay again.
Read More
Chung Hau Freddie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is convenient to the city center. Ease for travelling to different tourist spot in walking distance.
Morgan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was great and we enjoyed the rooftop bar. It’s a convenient location, lots of good local restaurants. Only qualms were the pillows (could not get comfy at all - weird texture) and the noise from the construction next door waking me up around 8am. Overall I’d stay again (but bring my own pillows).
Gail
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel, we upgraded to a club room on arrival. Only gripe was that the room was small and was expecting a bit bigger with the upgrade.
Graham
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very handy for York Minster
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, lovely staff, lots of amenities and fabulous rooftop restaurant. Struggled to reach hotel by phone and also the sheet for the accessible shower was stained and the floor was stained.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.
Jacqui
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed to be given a disabled access room. I did request a room change but was told that wasn't possible without an extra charge
Simon
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was poorly maintained with bits hanging off the wall/missing and ac didn’t work. Breakfast and the sky bar were a joke and poor quality
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not bad
John
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was perfect location for a few days visiting York. My only feedback was the breakfast service was disappointing- only one self serve coffee machine for the entire restaurant which meant sometimes long queues and cooked breakfast options served just warm and on two occasions eggs not cooked entirely and guacamole served instead of avocado / as advertised. Really surprising given evening restaurant experience / food was amazing - we really enjoyed it. Minor feedback on room housekeeping- glasses and cups were not changed and grubby - I couldn’t use them. Apart from that - we enjoyed the stay but a few minor enhancements would make this a 5 star stay.
Read More
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooftop terrace shut Monday Tuesday and warning building work opposite starts at 8am
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Star deducted for lack of parking. Although claiming to have parking, there are only a very small number of spaces available and they have to be pre booked. This should be clear when booking but it wasn’t. Hotel itself was lovely, clean stylish and well equipped rooms. Breakfast was lovely, hot food is made to order, not a buffet.
Read More
Graham
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

ncp near it is a must as very busy town centre location
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

external parking NCP was closed so this was a little disappointing
William
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)
Read More
Kayleigh
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not a lot of parking spaces
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Malmaison York

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Malmaison York

Traveloka (1)
Other sources (1,309)
8.8
Very Good
From 1,309 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Malmaison York

Number of reviews per page
20
40
Top reviews
Elaine
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Download free walking tours, plan what you want to see.
Thomas
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

👍
Marianne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

We cannot praise the staff at this hotel highly enough. From the front desk to breakfast staff to the room attendants. All were welcoming, polite and so friendly. The location is great, it’s an easy walk to train and we had a lot of luggage and an easy walk into town. We would highly recommend staying at this wonderful hotel.
Gillian
icon-
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Great location to see all the main attractions and vey close to the train station which is very handy. The hotel is very smart and the eat and drink options were very good. The room was very good apart from the lighting especially in the bathroom which was dark, the lights offering little. The shower was excellent. My only gripe was the girl who checked me in - she was disinterested and came across as dismissive. She didn't explain about wifi and the pool and spa facilities. My friend who checked in at the same time was dealt with by a very pleasant young man who was extremely helpful and quite a contrast. The other staff I dealt with in the bar, and rooftop location were incredibly helpful. Other than that I would recommend the hotel and would stay again.
Read More
Chung Hau Freddie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is convenient to the city center. Ease for travelling to different tourist spot in walking distance.
Morgan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was great and we enjoyed the rooftop bar. It’s a convenient location, lots of good local restaurants. Only qualms were the pillows (could not get comfy at all - weird texture) and the noise from the construction next door waking me up around 8am. Overall I’d stay again (but bring my own pillows).
Gail
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful hotel, we upgraded to a club room on arrival. Only gripe was that the room was small and was expecting a bit bigger with the upgrade.
Graham
icon-
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

very handy for York Minster
Sharon
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location, lovely staff, lots of amenities and fabulous rooftop restaurant. Struggled to reach hotel by phone and also the sheet for the accessible shower was stained and the floor was stained.
Liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The upgrade to a suite for £20 was a lovely bonus and just what we needed for a lovely night stay.
Jacqui
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was disappointed to be given a disabled access room. I did request a room change but was told that wasn't possible without an extra charge
Simon
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was poorly maintained with bits hanging off the wall/missing and ac didn’t work. Breakfast and the sky bar were a joke and poor quality
Jack
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Not bad
John
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel was perfect location for a few days visiting York. My only feedback was the breakfast service was disappointing- only one self serve coffee machine for the entire restaurant which meant sometimes long queues and cooked breakfast options served just warm and on two occasions eggs not cooked entirely and guacamole served instead of avocado / as advertised. Really surprising given evening restaurant experience / food was amazing - we really enjoyed it. Minor feedback on room housekeeping- glasses and cups were not changed and grubby - I couldn’t use them. Apart from that - we enjoyed the stay but a few minor enhancements would make this a 5 star stay.
Read More
Andrew
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Rooftop terrace shut Monday Tuesday and warning building work opposite starts at 8am
Vicki
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Star deducted for lack of parking. Although claiming to have parking, there are only a very small number of spaces available and they have to be pre booked. This should be clear when booking but it wasn’t. Hotel itself was lovely, clean stylish and well equipped rooms. Breakfast was lovely, hot food is made to order, not a buffet.
Read More
Graham
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

ncp near it is a must as very busy town centre location
Julie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

external parking NCP was closed so this was a little disappointing
William
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was a wonderful stay during our British vacation. Room upgrade was outstanding and the staff was excellent. Room was trendy and clean. Accessible toilets were on a half-floor above the lobby, requiring a chair elevator to be deployed each tme by staff, which was inconvenient but their novel solution was to be commended (The staircase literally becomes a lift)
Read More
Kayleigh
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Not a lot of parking spaces
Number of reviews per page
20
40