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Malmaison York

Name: Malmaison York
Address: 2 ROUGIER STREET, City of York, England, YO90 1UU, 2 ROUGIER STREET, YO90 1UU, England

Hotels

8.6

/10

Very Good

1,282 reviews

What Guests Say About Their Stay

Pamela

10.0

/ 10

Staff all very friendly and helpful from reception to restaurant staff Food was excellent and of a high quality . This was from the set price menu The room was well equipped and comfortable

Darren

10.0

/ 10

Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.

Rachel

10.0

/ 10

Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.

In the Area

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2 ROUGIER STREET, City of York, England, YO90 1UU

Main Facilities

Restaurant

24-Hour Front Desk

WiFi

Elevator

Malmaison York is a hotel in a good neighborhood, which is located at York. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Malmaison York

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What's around Malmaison York

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2 ROUGIER STREET, City of York, England, YO90 1UU

Discover More About Malmaison York

Location

Malmaison York is a hotel in a good neighborhood, which is located at York.

About Malmaison York

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Malmaison York exclusively for you.

Malmaison York is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Malmaison York.

All facilities in Malmaison York

Others

Public Facilities

Others
Restaurant
Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

General

Banquet
Parking
Parking (surcharge)

Food and Drinks

Breakfast
Bar

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Malmaison York

Important Note

Fee for English breakfast: approximately GBP 27 for adults and GBP 13 for children
Self parking fee: GBP 27.50 per night
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
Late check-in fee for check-in between 11:00 AM and 2:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

Front desk staff will greet guests on arrival at the property.

The following facilities are closed on Monday and Tuesday:

Bar/lounge
Full-service spa

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - Before 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Malmaison York	150
Another facilities in Malmaison York	Others, Smoke-free area, Safety deposit box, Laundry service, Luggage storage

Frequently asked question in Malmaison York

What are available facilities at Malmaison York?

There are top facilites at Malmaison York such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Malmaison York?

The standard check-in time at Malmaison York is starting from From 15:00 while the latest check-out time is at Before 11:00

Does Malmaison York provide breakfast?

Yes, Malmaison York provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Malmaison York

Overall Ratings & Reviews Malmaison York

Traveloka (1)

Other sources (1,281)

8.6

Very Good

From 1,281 reviews

Cleanliness

8.8

Room Comfort

8.8

Service and Facilites

8.8

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Traveler Reviews Malmaison York

Number of reviews per page

Top reviews

Ross

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Alexandra

Leisure with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Great location. Upgraded the room and it was worth it.

Verified traveler

2.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

ROOM VERY POOR

Jordan

Leisure with Partner

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Good hotel, fantastic room but service lacking in places such as enthusiasm to help with questions

Sarah

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Best hotel in CHAIN Location , staff and restaurant fab

Stephanie

10.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Lovely hotel … really friendly staff

Zoe

4.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

This place is way overpriced. The cleaners clearly don't really clean. We had to hunt for the tv remote control, and found it under the bed. The shower head clearly needs descaling as jets come out in all directions. There are no windows which open so it gets very stuffy and dry with just the aircon to provide relief from the heat. The toilet isn't cleaned properly at all, there was urine splashes on the wall at either side of the toilet. I made reception aware and showed them pictures, and they just said sorry. Not really good enough. I'd upload the photos but it isn't allowing me to.

Pamela

Leisure with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff all very friendly and helpful from reception to restaurant staff Food was excellent and of a high quality . This was from the set price menu The room was well equipped and comfortable

Darren

10.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Stayed on a Saturday and Sunday night for my girlfriends birthday, we always stay at this hotel and again it was great break away.

Rachel

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location, near to train station and town centre. Club room ideal. Roof terrace good. Would definitely stay again.

Dawn

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The room was adequate, would have liked water in the fridge at least. The reception staff were wonderful, however the bar staff particularly the female manager was rude and a lit arrogant. Customer service skills need a rethink. Great location not too noisy traffic wise however early morning delivery 6am were a bit too noisy.

Verified traveler

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The hitel was well located and the staff were friendly

Natalie

Friends and Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Very modern, stylish hotel in a very convenient location in the heart of the city centre, walking distance from the station. A couple of minor quibbles; we were given drinks vouchers in exchange for opting out of housekeeping, which was a very nice touch, but we were told that it was a voucher for £7.50 each. However, when I used it at the bar for two soft drinks, the barman didn't return the voucher, and when I asked for it back he told me to go to reception to get another one. When I did this I was told I could only get a second one the next day. So basically it wasn't a voucher worth £7.50 each; it was a voucher for ONE DRINK each UP TO the price of £7.50, but that was not explained! Also, I'd booked a twin room and when we got to the room the beds were together in double bed formation, so we had to push them apart ourselves. Finally, there was nowhere to hang coats other than in the wardrobe. But other than that, it was comfortable and clean.

Sarah

Leisure with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Very nice and convenient hotel with l lovely rooftop bar. We walked everywhere !

Lee

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel, staff and breakfast

Charles

8.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very nice modern hotel in the centre of York. Rooms are nice, although as with most hotels now the lighting is limited. Breakfast was very good - cooked to order.

Karen

10.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very friendly staff. Clean and very comfortable room.

Claudia

Leisure

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Loved the location—it’s a ten minute walk to the Shambles. Love the aesthetic of Malmaison—arty, modern, chic, yet comfortable. Amazing service and food in the grill, too.

Pauline

Leisure

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Loved this hotel - perfect location & beautiful hotel

Verified traveler

8.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Great location, 5 minutes walk from station and same from town centre. Hotel fine, room nice enough, breakfasts really good. Only issue was we'd booked for dinner in Sky Bar, but due to them being busy we were given a drinks table - Seats very low, made eating a meal awkward. Sky Bar service also slow (about 20 minutes before they took our drinks order) but as I said they were busy...

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.