Palace Hotel & Spa Buxton

Hotels
7.6
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Samantha

10.0
/ 10
Bed very comfortable. Room clean. Dated bathroom. Breakfast had a great selection with a cooked breakfast, meats, cereals and porridge.

Dennis

10.0
/ 10
Very pet friendly and staff were so helpful. Great location to explore Buxton and surrounding areas. £5 parking per 24 hours was very reasonable

Michelle

10.0
/ 10
Wonderful old hotel with attentive staff, both at the bar and on reception. A very enjoyable stay.
In the Area
See Map
Palace Road, High Peak, Derbyshire, England, SK17 6AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Britannia Palace Hotel Buxton & Spa Palace Hotel & Spa Buxton is located in area / city High Peak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel & Spa Buxton

Palace Road, High Peak, Derbyshire, England, SK17 6AG
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Lobby Palace Hotel & Spa Buxton
Exterior 2 Palace Hotel & Spa Buxton

Discover More About Palace Hotel & Spa Buxton

General


Near Devonshire Dome

Location


With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. This spa hotel is 0.3 mi (0.5 km) from Slopes and 0.3 mi (0.5 km) from Buxton Museum and Art Gallery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Buxton Baths - 0.3 km / 0.2 mi
Devonshire Dome - 0.4 km / 0.2 mi
Pump Room - 0.4 km / 0.3 mi
St Ann's Well - 0.4 km / 0.3 mi
The Crescent - 0.5 km / 0.3 mi
Slopes - 0.5 km / 0.3 mi
Buxton Opera House - 0.5 km / 0.3 mi
Buxton Museum and Art Gallery - 0.5 km / 0.3 mi
Pavilion Gardens - 0.5 km / 0.3 mi
The Octagon Theatre - 0.7 km / 0.5 mi
Cavendish Golf Club - 1.5 km / 0.9 mi
Poole's Cavern - 1.8 km / 1.1 mi
Buxton and Poole's Cavern Country Park - 1.8 km / 1.1 mi
Peak Practice Golf Driving Range - 2.2 km / 1.4 mi
Peak District National Park - 3.7 km / 2.3 mi

The preferred airport for Palace Hotel & Spa Buxton is Manchester Airport (MAN) - 38.6 km / 24 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.

Rooms


Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Palace Hotel & Spa Buxton

Bar, Cafe and Lounge Palace Hotel & Spa Buxton
Bar, Cafe and Lounge
Swimming Pool Palace Hotel & Spa Buxton
Swimming Pool
Entertainment Facility Palace Hotel & Spa Buxton
Entertainment Facility
Fitness Center Palace Hotel & Spa Buxton
Fitness Center
Functional Hall Palace Hotel & Spa Buxton
Functional Hall

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel & Spa Buxton

Translate
Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel & Spa Buxton
186
Number of floors in Palace Hotel & Spa Buxton
3
Another facilities in Palace Hotel & Spa Buxton
TV lounge, Health club, Indoor pool, Picnic area, Garden

Frequently asked question in Palace Hotel & Spa Buxton

What are available facilities at Palace Hotel & Spa Buxton?
There are top facilites at Palace Hotel & Spa Buxton such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel & Spa Buxton?
The standard check-in time at Palace Hotel & Spa Buxton is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Palace Hotel & Spa Buxton provide breakfast?
Yes, Palace Hotel & Spa Buxton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel & Spa Buxton?
Palace Hotel & Spa Buxton is a 4.0-star hotel.
How many floors does Palace Hotel & Spa Buxton have?
Palace Hotel & Spa Buxton has 3 floors.
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More Reviews from Other Guests in Palace Hotel & Spa Buxton

7.6
Pleasant
From 1,005 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Rachel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The cooked breakfast was nice. Staff absolutely lovely except from one person in the main reception who booked us in (looked and sounded like they did not want to be there - could have been having a bad day). Clean, tidy rooms. Showers worked well.
Charlotte
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Be aware that there is clearly a big renovation project taking place. Our room had clearly had the room done but the bathroom, although spotless, was old. Our children’s room was the opposite. The two rooms although sold at the same price were entirely different sizes and one of the rooms had obviously been split from its neighbour with a bit of cardboard the soundproofing was so poor. It’s a beautiful old building so we know it won’t be perfect. It has loads of personality, is in a fab location, is spotless throughout and the breakfast was great. It’s perfect for a night but just not convinced it is 4*.
Read More
Fatemeh
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor.
Blayne
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Over all pleasant stay staff very helpful and friendly hotel was nice the publicity areas bar reception etc clean in good condition bedrooms ok warm and clean only downside shower was to small for me personally and although a huge carpark i went out on Sunday when I returned no park spaces at all not sure if was being used by none residents if so maybe the hotel need to reserve some
Read More
Paul
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Can’t fault my stay at all, room was much bigger than I thought. Clean and tidy.
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bed very comfortable. Room clean. Dated bathroom. Breakfast had a great selection with a cooked breakfast, meats, cereals and porridge.
Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Property is obviously the grandest in Buxton and a great looking building and ideally placed in the centre of town. Shared areas in the hotel are fine, but the bedroom was an all too common story of ageing English hotels, with a cheap attempt at a refresh but ultimately poorly maintained and not really living up to the expectations of the price and the rest of the hotel surroundings. Some staff helpful but only the 4th member was actually able to find an extra pillow after the previous 3 saying there were none available.
Read More
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely old Victorian hotel in central location for Buxton. Standard rooms ok but can be a little small with small bathrooms and pretty hard beds. Food quality good but not as good as previous years. Chaos at breakfast when busy. It is either understaffed or staff poor at ensuring tables cleared and food items resupplied. Told one morning 20 mins before end of breakfast didn’t have any more tomatoes or mushrooms and had to wait for eggs and bacon. Bit disappointed this trip as standards have dropped with respect to food and service. Also the electronic keycards failed every day for three and had to keep trooping down to reception to get them reactivated. No apology from reception just matter of fact about it and that this happens no doubt all the time!
Read More
Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice big room . Pillows a bit hard. Great location. Decent breakfast .
Kieran
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic value
Liam
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bathroom was dirty, the toilet seat wasn't on straight. Blood on the bed sheet. Staff were not interested and unhelpful. We had to pay to park at the hotel when we arrived. We thought we would try to spa and we also had to pay for that. We asked for towels in the spa and the staff just shrugged and said there wasn't any. The changing rooms were dirty and no lockers to put valuables. The steam room was set at the temperature of the sun and the sauna wasn't on
Read More
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very pet friendly and staff were so helpful. Great location to explore Buxton and surrounding areas. £5 parking per 24 hours was very reasonable
Chris
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Limmited food choice in the restaurant but good quality mesls
Ina
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Whilst this once nust have been a high prestige hotel to stay at, it's decay is obvious. The wind howls through the corridors and rooms permanently as the floors are uneven and the windows are wonky, creating a permanent draft. I specifically chose this place because it stated it had a gym, but upon arrival I learned that more than 60% of it was closed because of water damage, with buckets on the floor all over, an evil stink of humidity as water was dripping from the ceiling. Ridiculous they still informed me they also charge 6£ for a day pass, despite only some weights and a bike and pool/titsy tiny sauna were accessible. Why did they not inform me? I would've cancelled my booking and stay at the Leewood, which is fab and has a functioning clean gym. I'm really annoyed and tempted to ask money back. There's no room service during the stay unless one explicitly asks for it. Flaky wifi also, making it a fail for my business trip. Total disappointment! I'll discourage anyone from staying there.
Read More
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful old hotel with attentive staff, both at the bar and on reception. A very enjoyable stay.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Another great stay at the Palace. Easy check-in and our room was clean and for a compact room, it was spacious and light. The hotel has been going through a programme of refurbishment and it look really good and the public areas and corridors are smart and renewed. Will be back again.
Ian
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”.
John
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very dated. Rooms small food poor
Gareth
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great room. Much quieter than some of their other rooms, loads of space for work etc Fridge, coffee machine, waters etc
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Palace Hotel & Spa Buxton

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 1,005 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Rachel
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The cooked breakfast was nice. Staff absolutely lovely except from one person in the main reception who booked us in (looked and sounded like they did not want to be there - could have been having a bad day). Clean, tidy rooms. Showers worked well.
Charlotte
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Be aware that there is clearly a big renovation project taking place. Our room had clearly had the room done but the bathroom, although spotless, was old. Our children’s room was the opposite. The two rooms although sold at the same price were entirely different sizes and one of the rooms had obviously been split from its neighbour with a bit of cardboard the soundproofing was so poor. It’s a beautiful old building so we know it won’t be perfect. It has loads of personality, is in a fab location, is spotless throughout and the breakfast was great. It’s perfect for a night but just not convinced it is 4*.
Read More
Fatemeh
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We stayed for three nights. There was absolutely no service, no cleaning at all, and remnants of the previous guest’s trash were still in the room. My body broke out in severe hives from the very first night, which gradually worsened. Considering the price we paid, the service was extremely poor.
Blayne
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Over all pleasant stay staff very helpful and friendly hotel was nice the publicity areas bar reception etc clean in good condition bedrooms ok warm and clean only downside shower was to small for me personally and although a huge carpark i went out on Sunday when I returned no park spaces at all not sure if was being used by none residents if so maybe the hotel need to reserve some
Read More
Paul
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Can’t fault my stay at all, room was much bigger than I thought. Clean and tidy.
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent
Samantha
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bed very comfortable. Room clean. Dated bathroom. Breakfast had a great selection with a cooked breakfast, meats, cereals and porridge.
Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Property is obviously the grandest in Buxton and a great looking building and ideally placed in the centre of town. Shared areas in the hotel are fine, but the bedroom was an all too common story of ageing English hotels, with a cheap attempt at a refresh but ultimately poorly maintained and not really living up to the expectations of the price and the rest of the hotel surroundings. Some staff helpful but only the 4th member was actually able to find an extra pillow after the previous 3 saying there were none available.
Read More
James
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely old Victorian hotel in central location for Buxton. Standard rooms ok but can be a little small with small bathrooms and pretty hard beds. Food quality good but not as good as previous years. Chaos at breakfast when busy. It is either understaffed or staff poor at ensuring tables cleared and food items resupplied. Told one morning 20 mins before end of breakfast didn’t have any more tomatoes or mushrooms and had to wait for eggs and bacon. Bit disappointed this trip as standards have dropped with respect to food and service. Also the electronic keycards failed every day for three and had to keep trooping down to reception to get them reactivated. No apology from reception just matter of fact about it and that this happens no doubt all the time!
Read More
Angela
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice big room . Pillows a bit hard. Great location. Decent breakfast .
Kieran
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Fantastic value
Liam
icon-with Partner
with Partner
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The bathroom was dirty, the toilet seat wasn't on straight. Blood on the bed sheet. Staff were not interested and unhelpful. We had to pay to park at the hotel when we arrived. We thought we would try to spa and we also had to pay for that. We asked for towels in the spa and the staff just shrugged and said there wasn't any. The changing rooms were dirty and no lockers to put valuables. The steam room was set at the temperature of the sun and the sauna wasn't on
Read More
Dennis
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very pet friendly and staff were so helpful. Great location to explore Buxton and surrounding areas. £5 parking per 24 hours was very reasonable
Chris
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Limmited food choice in the restaurant but good quality mesls
Ina
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Whilst this once nust have been a high prestige hotel to stay at, it's decay is obvious. The wind howls through the corridors and rooms permanently as the floors are uneven and the windows are wonky, creating a permanent draft. I specifically chose this place because it stated it had a gym, but upon arrival I learned that more than 60% of it was closed because of water damage, with buckets on the floor all over, an evil stink of humidity as water was dripping from the ceiling. Ridiculous they still informed me they also charge 6£ for a day pass, despite only some weights and a bike and pool/titsy tiny sauna were accessible. Why did they not inform me? I would've cancelled my booking and stay at the Leewood, which is fab and has a functioning clean gym. I'm really annoyed and tempted to ask money back. There's no room service during the stay unless one explicitly asks for it. Flaky wifi also, making it a fail for my business trip. Total disappointment! I'll discourage anyone from staying there.
Read More
Michelle
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Wonderful old hotel with attentive staff, both at the bar and on reception. A very enjoyable stay.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Another great stay at the Palace. Easy check-in and our room was clean and for a compact room, it was spacious and light. The hotel has been going through a programme of refurbishment and it look really good and the public areas and corridors are smart and renewed. Will be back again.
Ian
icon-Family
Family
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”.
John
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Very dated. Rooms small food poor
Gareth
icon-
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great room. Much quieter than some of their other rooms, loads of space for work etc Fridge, coffee machine, waters etc
Number of reviews per page
20
40