Palace Hotel & Spa Buxton

Hotels
7.4
/10
Pleasant
1,003 reviews

What Guests Say About Their Stay

John

10.0
/ 10
The room was very clean and the staff were friendly and efficient. The staff member working the bar until late on Saturday 10th Jan was brilliant! Fun friendly and polite!

Lisa

10.0
/ 10
Excellent value for money. Friendly and helpful staff. Great breakfast and room plus lovely little bar.

Zoe

10.0
/ 10
I love this hotel. 3rd time staying there and i hope it won't be the last. It exudes a grandeur and charm of a time gone by. Feels full of history. The staircase is magnificent. Excellent value for money.
In the Area
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Palace Road, High Peak District, Derbyshire, England, SK17 6AG

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
note: hotel was previously named Britannia Palace Hotel Buxton & Spa Palace Hotel & Spa Buxton is located in area / city High Peak District. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel & Spa Buxton

Palace Road, High Peak District, Derbyshire, England, SK17 6AG
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Lobby Palace Hotel & Spa Buxton
Exterior 2 Palace Hotel & Spa Buxton

Discover More About Palace Hotel & Spa Buxton

General


Near Devonshire Dome

Location


With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. This spa hotel is 0.3 mi (0.5 km) from Slopes and 0.3 mi (0.5 km) from Buxton Museum and Art Gallery.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Buxton Baths - 0.3 km / 0.2 mi
Devonshire Dome - 0.4 km / 0.2 mi
Pump Room - 0.4 km / 0.3 mi
St Ann's Well - 0.4 km / 0.3 mi
The Crescent - 0.5 km / 0.3 mi
Slopes - 0.5 km / 0.3 mi
Buxton Opera House - 0.5 km / 0.3 mi
Buxton Museum and Art Gallery - 0.5 km / 0.3 mi
Pavilion Gardens - 0.5 km / 0.3 mi
The Octagon Theatre - 0.7 km / 0.5 mi
Cavendish Golf Club - 1.5 km / 0.9 mi
Poole's Cavern - 1.8 km / 1.1 mi
Buxton and Poole's Cavern Country Park - 1.8 km / 1.1 mi
Peak Practice Golf Driving Range - 2.2 km / 1.4 mi
Peak District National Park - 3.7 km / 2.3 mi

The preferred airport for Palace Hotel & Spa Buxton is Manchester Airport (MAN) - 38.6 km / 24 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Dining


Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.

Rooms


Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Palace Hotel & Spa Buxton

Bar, Cafe and Lounge Palace Hotel & Spa Buxton
Bar, Cafe and Lounge
Swimming Pool Palace Hotel & Spa Buxton
Swimming Pool
Entertainment Facility Palace Hotel & Spa Buxton
Entertainment Facility
Fitness Center Palace Hotel & Spa Buxton
Fitness Center
Functional Hall Palace Hotel & Spa Buxton
Functional Hall

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Food and Drinks

  • Breakfast
  • Snack bar

Business Facilities

  • Business facilities
  • Conference rooms

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel & Spa Buxton

Translate
Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, No rollaway/extra beds available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel & Spa Buxton
186
Number of floors in Palace Hotel & Spa Buxton
3
Another facilities in Palace Hotel & Spa Buxton
TV lounge, Health club, Indoor pool, Picnic area, Garden

Frequently asked question in Palace Hotel & Spa Buxton

What are available facilities at Palace Hotel & Spa Buxton?
There are top facilites at Palace Hotel & Spa Buxton such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Palace Hotel & Spa Buxton?
The standard check-in time at Palace Hotel & Spa Buxton is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Palace Hotel & Spa Buxton provide breakfast?
Yes, Palace Hotel & Spa Buxton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel & Spa Buxton?
Palace Hotel & Spa Buxton is a 4.0-star hotel.
How many floors does Palace Hotel & Spa Buxton have?
Palace Hotel & Spa Buxton has 3 floors.
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More Reviews from Other Guests in Palace Hotel & Spa Buxton

7.4
Pleasant
From 1,003 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Clare
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good room size, lovely reception area, great location
nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand hotel in the middle of the town.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff fantastic room very clean
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel, quite classy, let down by 'Spa' that really wasn't.
Sarman
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very cold room ! This is in winter ! Building looks amazing ! Bad management the room that was given to me did not have heating working or hot water working ! When I told the reception, they gave me a small heater to keep in the room ! Find another place not worth staying here !
brendan
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gym, we was charged £6 each and then told most of the services weren’t working. After a lot of hassle got our money back. But the hotel needs a lot of money spending on it
Gemma
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk - checked in online as requested only to find there was no key area for me to collect keys so had to queue with other people checking in so waste of time. Then despite request for 2pm no key was ready until after 3pm. Told pool shut at 4pm so didn't give much time and it was chargeable anyway despite staying in hotel.
Read More
Stephen
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Elegant old building in great location in Buxton but needs a lot of money spent on it the gym area needs a lot of repair also which you are charged extra to use as with parking never tried the food so can’t comment staff seemed friendly enough but to keep a massive old hotel like this ship shape takes a lot of investment that I’m not sure Britannia chain will plough in the money that’s needed
Read More
Amber
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was a great size but the bed was rock hard, which is not good for my back. I like to sleep with a window open but the room was just above the pump for the swimming pool which was on constantly all night and very loud. Between that noise and the really uncomfortable bed I had a really bad few nights sleep. I asked to change rooms but was offered a room that was tiny, also with a rock hard bed and above outlet pipes that were also noisy. The situation was not helped by the man at reception who liked rolling his eyes and couldn’t hide the inconvenience in his voice of our requests.
Read More
Sabrina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Just awful! The hotel looks beautiful outside and so does the reception area etc, but we'd never return. We arrived while it was heavy rain with a baby in a pushchair and our toddler. There were signs to say there was an accessible entrance but we couldn't see where the door was, so had to wake up our sleeping baby to get the pram through the tight revolving doors. We then asked a member of staff to point out where the accessible entrance was, and she said she didn't know?! Checked in at reception, told to pay for parking but no other information given and guy on reception was so unhelpful. Given a room that required two flights of stairs with no lift (with a pram, baby and toddler while also 8 months pregnant and having to carry our children and pram and luggage up!). Went up to our room which was extremely dated, and to top it off the bathroom and toilet area was freezing cold! There was no way I could give my baby or toddler a shower when it felt like you'd be having a shower outdoors in January! Also the mattress was extremely uncomfortable, couldn't sleep the 2 nights we were there! The next morning we told receptionist about the freezing cold bathroom and was told maintenance would have a look, whether they actually did I wouldn't know as it was still freezing when we came back to our room later that day. Decided to go swimming and shower kids there, to find out you have to pay to use the pool! Never had this in any other hotel when you're paying to stay!
Read More
Richard
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Reception fixed my room issue promptly. Hotel is fine for what it is. Only gripe it took over 5 minutes of tthe hot water to arrive to the shower.
Jack W
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was not in good condition beds was clean but not very stable with there narrow legs roof was falling down near the bath room. The outlet was dangerous the plug won't go flush with the outlet and the kettle plug as under the TV stand.
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very spacious , Tea and coffee facilties were spot on. The room was lovely and warm however a bit to warm during the night as the radiator was on full and couldnt see anywhere to turn it off. The bed was a bit lumpy and the pillows were to high for me but great for my husband .
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely place
Adam
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was all good. Would stay again.
Richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cold room on arrival.
Mauricio
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was not up to my expectations. Too much furniture in a cramped space. The bathroom was cramped too. The room was crudely finished, the floor and the bed creaked. Wi-fi was slow and disconnected repeatedly. I had to use my phone's hotspot to take part on an online video call.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stephen
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, warm, comfortable and quiet, excellent breakfast
Number of reviews per page
20
40

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Exterior 4 Palace Hotel & Spa Buxton

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.4
Pleasant
From 1,003 reviews
Cleanliness

8.0

Room Comfort

7.4

Service and Facilites

7.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Frank
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Good
Clare
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good room size, lovely reception area, great location
nathan
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Grand hotel in the middle of the town.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff fantastic room very clean
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel, quite classy, let down by 'Spa' that really wasn't.
Sarman
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very cold room ! This is in winter ! Building looks amazing ! Bad management the room that was given to me did not have heating working or hot water working ! When I told the reception, they gave me a small heater to keep in the room ! Find another place not worth staying here !
brendan
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Gym, we was charged £6 each and then told most of the services weren’t working. After a lot of hassle got our money back. But the hotel needs a lot of money spending on it
Gemma
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Front desk - checked in online as requested only to find there was no key area for me to collect keys so had to queue with other people checking in so waste of time. Then despite request for 2pm no key was ready until after 3pm. Told pool shut at 4pm so didn't give much time and it was chargeable anyway despite staying in hotel.
Read More
Stephen
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Elegant old building in great location in Buxton but needs a lot of money spent on it the gym area needs a lot of repair also which you are charged extra to use as with parking never tried the food so can’t comment staff seemed friendly enough but to keep a massive old hotel like this ship shape takes a lot of investment that I’m not sure Britannia chain will plough in the money that’s needed
Read More
Amber
icon-with Partner
with Partner
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was a great size but the bed was rock hard, which is not good for my back. I like to sleep with a window open but the room was just above the pump for the swimming pool which was on constantly all night and very loud. Between that noise and the really uncomfortable bed I had a really bad few nights sleep. I asked to change rooms but was offered a room that was tiny, also with a rock hard bed and above outlet pipes that were also noisy. The situation was not helped by the man at reception who liked rolling his eyes and couldn’t hide the inconvenience in his voice of our requests.
Read More
Sabrina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Just awful! The hotel looks beautiful outside and so does the reception area etc, but we'd never return. We arrived while it was heavy rain with a baby in a pushchair and our toddler. There were signs to say there was an accessible entrance but we couldn't see where the door was, so had to wake up our sleeping baby to get the pram through the tight revolving doors. We then asked a member of staff to point out where the accessible entrance was, and she said she didn't know?! Checked in at reception, told to pay for parking but no other information given and guy on reception was so unhelpful. Given a room that required two flights of stairs with no lift (with a pram, baby and toddler while also 8 months pregnant and having to carry our children and pram and luggage up!). Went up to our room which was extremely dated, and to top it off the bathroom and toilet area was freezing cold! There was no way I could give my baby or toddler a shower when it felt like you'd be having a shower outdoors in January! Also the mattress was extremely uncomfortable, couldn't sleep the 2 nights we were there! The next morning we told receptionist about the freezing cold bathroom and was told maintenance would have a look, whether they actually did I wouldn't know as it was still freezing when we came back to our room later that day. Decided to go swimming and shower kids there, to find out you have to pay to use the pool! Never had this in any other hotel when you're paying to stay!
Read More
Richard
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Reception fixed my room issue promptly. Hotel is fine for what it is. Only gripe it took over 5 minutes of tthe hot water to arrive to the shower.
Jack W
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room was not in good condition beds was clean but not very stable with there narrow legs roof was falling down near the bath room. The outlet was dangerous the plug won't go flush with the outlet and the kettle plug as under the TV stand.
Denise
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The room was very spacious , Tea and coffee facilties were spot on. The room was lovely and warm however a bit to warm during the night as the radiator was on full and couldnt see anywhere to turn it off. The bed was a bit lumpy and the pillows were to high for me but great for my husband .
Stephen
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely place
Adam
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was all good. Would stay again.
Richard
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Cold room on arrival.
Mauricio
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was not up to my expectations. Too much furniture in a cramped space. The bathroom was cramped too. The room was crudely finished, the floor and the bed creaked. Wi-fi was slow and disconnected repeatedly. I had to use my phone's hotspot to take part on an online video call.
Robert
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Friendly and efficient staff. Ground floor magnificent!quiet, clean and spacious room. Lots of choice at breakfast.
Stephen
icon-
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Clean, warm, comfortable and quiet, excellent breakfast
Number of reviews per page
20
40