Palace Hotel & Spa Buxton

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7.6
/10
Pleasant
1,008 reviews

What Guests Say About Their Stay

Lesley

10.0
/ 10
Overall good. Bedroom a little tired. Breakfast ok but busy and slightly chaotic.

Annette

10.0
/ 10
I love this hotel, I visit at least twice a year. Its large, but comfortable and perfectly situated for both the town of Buxton and the wider peak district. The staff are mainly young, but helpful and hardworking ....they could do with a few more sometimes, they can be very busy, especially in the bar. I like that is so close to the opera house and all the lovely little restaurants, plenty of shops too. The breakfasts are worth having, i havent had dinner there as there is so much choice of restaurants in town.

chanice

10.0
/ 10
Weather was nice people nice location amazing around all the bars nice sights in the middle of every very good location
In the Area
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Palace Road, High Peak, Derbyshire, England, SK17 6AG

Main Facilities

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This accommodation offers:
Indoor pool
Steam room
Laundry service
Parking
Luggage storage
Elevator
Garden
Health club
note: hotel was previously named Britannia Palace Hotel Buxton & Spa Palace Hotel & Spa Buxton is located in area / city High Peak. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Palace Hotel & Spa Buxton

Palace Road, High Peak, Derbyshire, England, SK17 6AG
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Lobby Palace Hotel & Spa Buxton
Exterior 2 Palace Hotel & Spa Buxton

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General
Near Devonshire Dome

Location
With a stay at Palace Hotel & Spa Buxton in Buxton, you'll be in the historical district, within a 5-minute drive of Peak District National Park and Buxton Opera House. This spa hotel is 0.3 mi (0.5 km) from Buxton Museum and Art Gallery and 0.3 mi (0.5 km) from Pavilion Gardens.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Buxton Baths - 0.3 km / 0.2 mi
Devonshire Dome - 0.4 km / 0.2 mi
Pump Room - 0.4 km / 0.3 mi
St Ann's Well - 0.4 km / 0.3 mi
The Crescent - 0.5 km / 0.3 mi
Buxton Opera House - 0.5 km / 0.3 mi
Buxton Museum and Art Gallery - 0.5 km / 0.3 mi
Pavilion Gardens - 0.5 km / 0.3 mi
The Octagon Theatre - 0.7 km / 0.5 mi
Cavendish Golf Club - 1.5 km / 0.9 mi
Poole's Cavern - 1.8 km / 1.1 mi
Buxton and Poole's Cavern Country Park - 1.8 km / 1.1 mi
Peak Practice Golf Driving Range - 2.2 km / 1.4 mi
Peak District National Park - 3.7 km / 2.3 mi
Swain's GoCart - 3.9 km / 2.4 mi

The nearest major airport is Manchester Airport (MAN) - 40.2 km / 25 mi

Renovations
The following facilities or services will be unavailable from October 8 2026 to October 10 2026 (dates subject to change):

  • Sauna
  • Spa
  • Swimming pool

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Victorian hotel include complimentary wireless internet access, a hair salon, and wedding services.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Buxton? This hotel has 172 square feet (16 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.

Dining
Stop by the hotel's restaurant, Dovedale Restaurant, for dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 7 AM to 9:30 AM and on weekends from 8 AM to 10:30 AM for a fee.

Rooms
Stay in one of 186 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

All facilities in Palace Hotel & Spa Buxton

Facility

  • Indoor pool
  • Steam room
Swimming Pool Palace Hotel & Spa Buxton
Swimming Pool
Entertainment Facility Palace Hotel & Spa Buxton
Entertainment Facility
Fitness Center Palace Hotel & Spa Buxton
Fitness Center
Functional Hall Palace Hotel & Spa Buxton
Functional Hall
Common Space Palace Hotel & Spa Buxton
Common Space

Things to Do

  • TV lounge
  • Health club
  • Indoor pool
  • Picnic area
  • Garden
  • Spa
  • Library
  • Sauna
  • Steam room
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Snack bar

Connectivity

  • Free WiFi

General

  • Banquet
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator

Hotel Services

  • Laundry service
  • Welcoming drinks
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist

Business Facilities

  • Business facilities
  • Conference rooms

Nearby Facilities

  • Hair salon

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Palace Hotel & Spa Buxton

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Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 10:00

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults, and GBP 6 to 10.00 for children
  • Uncovered self parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Pool fee: GBP 6.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, LGBTQIA+ friendly, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 16:00 - to 10:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Palace Hotel & Spa Buxton
186
Number of floors in Palace Hotel & Spa Buxton
3
Another facilities in Palace Hotel & Spa Buxton
TV lounge, Health club, Indoor pool, Picnic area, Garden

Frequently asked question in Palace Hotel & Spa Buxton

What is normal check-in & check-out time at Palace Hotel & Spa Buxton?
The standard check-in time at Palace Hotel & Spa Buxton is starting from From 16:00 while the latest check-out time is at Before 10:00
Does Palace Hotel & Spa Buxton provide breakfast?
Yes, Palace Hotel & Spa Buxton provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Palace Hotel & Spa Buxton?
Palace Hotel & Spa Buxton is a 4.0-star hotel.
How many floors does Palace Hotel & Spa Buxton have?
Palace Hotel & Spa Buxton has 3 floors.
How many rooms are available at Palace Hotel & Spa Buxton?
Palace Hotel & Spa Buxton has 186 rooms in total.
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More Reviews from Other Guests in Palace Hotel & Spa Buxton

7.6
Pleasant
From 1,008 reviews
Cleanliness

8.2

Room Comfort

7.6

Service and Facilites

8.0

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Traveler Reviews Palace Hotel & Spa Buxton

Number of reviews per page
20
40
Top reviews
Jonathan
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

A grand old hotel that is fading a little. GIven the obvios cost the owners do a great job.
Steve
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful ornate palace. Room was good breakfast great, lots of choices We’re coming back 👍
Helen
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Double room in former servants’ quarters overlooking service yard. Very hard pillow, ill-fitting door that let a lot of light in. Breakfast was excellent, though.
Eric
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It is the best place to stay in Buxton
Rebecca
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The standard of the rooms are poor, unfortunately this was the aame for the spa, dated property
Richard
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Nice hotel and a good location ,on our particular visit ,there just didn't seem to be enough staff working . The quality of the food was ok ,but having stayed there a few years ago expected it to be better. Overall disappointed.
Rebecca
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful grand hotel, perfect location to town. Very clean. Was nervous of the cheap mattress and the room smelt & felt very damp and musty. However, we slept well and once we aired the room out everything was fine. Would stay again.
Arnim
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It didn’t help that there were two weddings on the day: the staff and facilities were clearly overwhelmed. Our room was fine and good size, but the window could only be held open by a bottle. There is a lack of communication between the reception and the spa: on day one nobody told us that the spa closed early, it took us (and a group of other frustrated guests) a while at the spa reception to figure this out. On day two we arrived on time, cued, to be than told by a disgruntled teenager that we should have brought a paper slip from our booking. Than, another delay, found out that the pool is an extra fee anyway. In the evening the main bar was closed due to ‘maintenance issues’, we were send on a goose chase to another bar, which was rammed by another wedding, and manned by another disgruntled young person - there seemed to be ample
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Bill
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We spent one night - a busy Saturday. Our room (50) was quite small accessed by an awkward triangular ante-room. There was nothing to put our suitcase on and in the bathroom no hook to hang anything on. But it was clean and quiet. Dinner and breakfast were OK though orange juice was disappointingly watery. The restaurant manager was good but junior staff were inexperienced.
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Carol
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is a lovely old building and was probably once a really grand hotel, and although some of the features still remain, some investment would work wonders. Staff were very friendly, breakfast was good as was our room with the exception of the bathroom which was not good . The tiles around the bath were full of mould, the toilet talk half an hour to refill after flushing. In the main part of the hotel there are many seating areas and a games room, which me and my family spent some time in. Overall we enjoyed our stay.
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Andrew
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel was well located with ample parking. It’s a large period hotel which in some areas is looking tired. Staff were friendly and helpful.
Lesley
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall good. Bedroom a little tired. Breakfast ok but busy and slightly chaotic.
Steve
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It's an old historical building so inevitably a bit creaky but clean and full of character. Restaurant and bar very nice with lots of space to relax in public areas. Disappointed to discover pool access required a day pass to use. We knew parking was extra but afterwards went back to the booking page and did find reference to the extra charge for the pool but it wasn't easy to find! If you stay one night and want a swim on arrival and on departure that's two passes! Changing facilities are pretty poor but functional as was the pool itself which was a good size but only steep steps for access and very little space or chairs to relax afterwards. We didn't pay for any spa treatments so didn't see anything apart from the gym that justified calling it a spa. Evening meal package was reasonable for the price with breakfast. Staff friendly and helpful. Great location for visiting the town on foot.
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Andrew
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We were in the famous 'room 42', that used to be the staff stay over room according to staff. When we arrived they made us feel most unwelcome as we'd 'only just booked so I'm not sure if we have a room'. I probably should've turned away then. Point to not, my children felt like they were in some magical world when we first visited; they LOVED it. So the room I mentioned was on its own up a dingy stair well, used mainly for cleaning and so forth. To say it is tired would be an understatement. It appeared more like 'The Shining' than a reasonably nice hotel. The room itself was not a family room, but a door into what was clearly two rooms with a shared bathroom once upon a time. When my 6 year old woke up screaming at 1am, it was not ideal to have to travel 20 metres to him. As we arrived after tea last night ready to crash, it became apparent our main King bed had not actually been made under the duvet. We had to go to the porter to get him to make it up. Again, not ideal with a 6 and 8 year old now pottering in their PJs and ready to go to bed. All in all, a really poor experience that unfortunately made us feel most unwelcome. It could not have been different to the last time we came. We love the town but goodness my children left there wondering what on earth we had subjected them to. Gutted for our last night of family holiday.
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Mary
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was my first trip alone. Sadly my husband passed away in December. Whilst dining I was sat next to a couple who were given preferential treatment. I was feeling quite vulnerable anyway and was just ignored. Everyone should receive the same treatment. Also my meal was very poor.
Ian
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel itself is a lovely building and must have been very grand in its day however it is feeling very run down in places now. The good: The room was very spacious and comfortable with a dining table and chairs and plenty of room for us. The bed was very comfy. All the staff were very helpful and friendly. The not to good: The bathroom was basic and in need of modernisation. The pool and changing area were not very nice at all. Very run down and didn't feel clean. It's also poor to ask guests to pay to use the facilities. Breakfast was also not the best. We were expecting a better hotel to be honest.
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Sharon
icon-with Children
with Children
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was dated and had a noticeable musty smell and the staircase filthy. The room itself was not at all what we expected. Instead of a family room, we were presented with multiple separate areas connected by long corridors and several heavy doors, including three separate bedrooms. All of the rooms were very dated, had a musty odour, and were furnished with hostel-like furniture. The bathroom itself was extremely basic, with an unpleasant shower cubicle and were down a long corridor. The windows were dirty, the curtains were creased and the overall cleanliness and presentation were far below what we would expect for the price paid. The television signal was poor, and we were unable to access some channels. We used the swimming facilities during our stay and were told that although lockers were available, there were no keys for them. Breakfast was buffet style and acceptable. However, I was disappointed to have to fetch my own tea and coffee. We was staying with my husband and grandson and assumed that a “family room” would mean a shared comfortable space. Instead, we were separated across multiple areas, which was both inconvenient and disappointing. Overall, the quality of the room did not reflect the price charged, and the experience fell far short of expectations.
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Hannah Adutwumwaa
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Clean room
Annette
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I love this hotel, I visit at least twice a year. Its large, but comfortable and perfectly situated for both the town of Buxton and the wider peak district. The staff are mainly young, but helpful and hardworking ....they could do with a few more sometimes, they can be very busy, especially in the bar. I like that is so close to the opera house and all the lovely little restaurants, plenty of shops too. The breakfasts are worth having, i havent had dinner there as there is so much choice of restaurants in town.
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Neil
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

We are in our 60's and we felt young staying in this hotel. The rooms were very warm in the hot summer with only one towel between two of us in the rather outdated bathrooms. The large dining room only had 3 dinner reservations on a Friday evening so we ate out and breakfast in a nice local cafe was more appealing than having it in. Faded glory......
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Number of reviews per page
20
40

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Exterior 4 Palace Hotel & Spa Buxton

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