Royal Eagle Hotel

The shower screen was broken and fell down. The bathroom was tiny and the smell was awful which made the whole room smell awful

The room was absolutely tiny, the bed was clearly designed for a gome or a child, all the fixtures were beat up, there were holes gouged in the wall. And the walls were paper thin. I could hear everything in the hotel all night. Would never stay again and would recommend anyone else stay far away. Staff was nice. It's not their fault the building and rooms are terrible.

Royal Eagle Hotel, Paddington – Review I rarely write reviews this blunt, but the state of the Royal Eagle Hotel really warrants it. The maintenance is, frankly, appalling. Bedroom windows don’t lock—despite some having direct access via a flat roof, which is a basic security failure. The showers are so small and awkward that even someone the size of a hobbit would struggle. TVs hang off the walls at angles that look like they’re about to give up entirely. Rooms are tired, scruffy, and crying out for a proper repaint and refurbishment. This is a hotel clearly being run on the cheap. Yes, the rates can look competitive—but you absolutely get what you pay for here, and in this case, it’s not much. To add to the frustration, they demand a £50 deposit for rooms that contain nothing remotely worth that amount. They also insist on photocopying photo ID, with no reassurance whatsoever about how that data is stored—something that should concern anyone mindful of privacy. It genuinely makes Fawlty Towers look like a luxury upgrade to modern London standards. The only positive: the staff seem to be doing their best in a situation that doesn’t deserve them. They’d be better off working somewhere that matches their effort. Verdict: Avoid

Staff were wonderful and so kind!

Small showers very uncomfortable mattress

Clean room, great shower pressure and heat for a long time - family of 4. Vert friendly staff. It’s a little old and not fancy but good for nights rest.

- rock hard mattress - very small bed & duvet - literal gaps under the front door letting all noise through - very old plumbing so anytime anyone used a tap or loo next to/above us etc or shower would be very loud in our room - broken or peeling or shabby every piece of furniture including chrome effect on bathroom fixings - cig butts everywhere out of the window - very tiny bathroom - very narrow doorways - random piece of MDF on the windowsill - did not sleep - sharp edge on metal floor carpet divider thing in doorway - dirt/dust in tea and coffee tray thing The staff were fine, and are obviously just doing their best in an old building where the owner clearly wants to botch job everything and make money rather than actually make a nice hotel. You're literally just paying for the proximity to Paddington station and fancy entrance.

This propery has no AC and no refrigerators. It was warm for March but we were comfortable with the fan, but I would NOT book in warmer months. The shower drained very slowly and never got hot. Front desk had maintenance come but the problem never really got fixed. Beda were comfortable. The breakfast buffet looked good though we never ate it. We were allowed to fill out water bottles daily at the buffet and were greeted with a smile from the attendant. The front desk staff was helpful. At the end of the day, you're using the room to recharge and wash off the day. This barely hit the mark for that. Although the location was terrific, there are other places that may be better suited for comfort.

The staff were so kind and extremely helpful. They are always available to answer any questions you might have . I can’t wait to come back! As a solo traveler , I felt extremely safe

Good setup for family

A little tired but great staff and convenient

Goof

Good location, clean and friendly staff

Very convenient for all amenities and travel

Room was incredibly small, bed was for short people, everything crammed, hallways too narrow and the carpet made impossible to drag my luggage to the room and out of the room. Room facing the street was quite noisy throughout the night. Wouldn’t go back to stay again.

Friendly staff. Our room was rather hot. I should have asked the desk for a fan or to see if there was a way to turn down the heat. And the bathroom/toilet had a sewer smell. We kept the door shut. Our room was super clean with nice amenities.

Clean room and good breakfast. Good and proper treatment from the staff

The staff were friendly and my room was always clean! It’s also at a fantastic location. It’s just a few minutes walk from Paddington Station and Hyde Park. My only complaint is that the breakfast was not included like I thought it was. It seemed like it was for some people, but I had trouble finding information about it on their website.

The room was small but very comfortable. Great location easy access to underground. Staff friendly

Staff and food were wonderful