Hotels in Pabean Cantian

Friendly service, from security to the manager on duty. Every time we meet, we greet guests with a friendly smile. Rooms are guaranteed clean and tidy, and cleaning is available upon request or daily. The breakfast menu is varied and delicious. A prime choice for shopping at Pasar Atom or ITC Mega Grosir Surabaya.

My favorite hotel in Surabaya. Located in the heart of Old Surabaya, the place is a strategic spot to reach Pasar Atom and all its culinary offerings, Panggung street and Pasar Pabean for street photography, and many more. Rooms are spacious and clean. It has a restaurant with nice breakfast, though I greatly relish a midday order of a cold Bintang after exploring the surroundings.

The hotel staff was very friendly. We had to check out at 4 AM because we had to leave. They offered to call us to wake us up at 3 AM, which they did. Thank you so much! 👍

The experience of staying at this hotel is nice and pleasant, friendly service and clean rooms. Strategic location close to shopping and nightlife in Surabaya.

Rooms are nice, clean, nice service and cheap price. Success continues Hotel Djagalan.

The service, room, and meals are all great. Definitely the best hotel I’ve stayed so far. They care for little things and the staff are everywhere, you could easily reach them. ⭐⭐⭐⭐⭐

Very satisfied with the friendly and helpful staff. The rooms are spacious, and even the lowest room has a bathtub. The beds are comfortable, the cleanliness is excellent, and the air conditioning is very cold. The breakfast is varied, delicious, and just right. The location is close to the airport and there's a free shuttle service.

Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.

This was my first time staying here, and thank God, I had a wonderful experience. All the staff were friendly, from the reception, check-in/check-out, breakfast, and other activities. The hotel's location is also strategic, with many cafes and eateries nearby, and there's a free shuttle service to the airport for hotel guests. Thank you Platinum Hotel, keep up the excellent service.

I really like this hotel; it's close to everything. The staff are all friendly, the rooms are very clean, and the service is excellent. I'll definitely stay here again next time I'm in Surabaya.

The hotel staff is friendly, the rooms are clean and comfortable, and the food is delicious. It's simply the best.