Does Hotel Berlian International provide parking?

Yes, Hotel Berlian International provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Berlian International?

Hotel Berlian International is well-known for its Location, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Hotel Berlian International

Name: Hotel Berlian International
Address: Perak Barat No.63, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60177, Perak Barat No.63, Jawa Timur, 60177, Indonesia
Rating: 8.1

Hotels

Preferred Partner

8.1

/10

Very Good

616 reviews

What Guests Say About Their Stay

N***l

9.4

/ 10

The hotel staff was very friendly. We had to check out at 4 AM because we had to leave. They offered to call us to wake us up at 3 AM, which they did. Thank you so much! 👍

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Waskito Purusyo

9.7

/ 10

Great place to stay with affordable budget, located near the highway. The hotel staff also been helpful in providing what I requested.

Hussein Abdullah Alhamid

10.0

/ 10

Very nice and good price hotel. Very friendly staffs.

In the Area

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Perak Barat No.63, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60177

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Located near Harbour

Located near Tourist Attraction

All-You-Can-Eat Breakfast

note: hotel was previously named Oriza Hotel Perak Surabaya Hotel Berlian International is located in area / city Pabean Cantian. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Hotel Berlian International

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What's around Hotel Berlian International

Perak Barat No.63, Pabean Cantikan, Surabaya, Jawa Timur, Indonesia, 60177

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Discover More About Hotel Berlian International

note: hotel was previously named Oriza Hotel Perak Surabaya

Location

Hotel Berlian International is located in area / city Pabean Cantian.

About Hotel Berlian International

Hotel Berlian International is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Berlian International exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Berlian International is a hotel with great comfort and excellent service according to most hotel's guests.

Hotel Berlian International is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

All facilities in Hotel Berlian International

Lobby

Exterior

Bedroom

In-room Bathroom

Restaurant

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
Restaurant
Room service
WiFi in public area

In-room Facilities

Cable TV
Desk
Refrigerator
Shower

Hotel Services

24-hour Receptionist
24-hour security
Laundry service
Luggage storage

General

AC
Non-smoking room
Smoking area

Business Facilities

Business center
Meeting facilities

Connectivity

Free WiFi

Accommodation Policy & General Information in Hotel Berlian International

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Deposit Policy
Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash and debit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 35,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Hotel Berlian International	23
Number of floors in Hotel Berlian International	6
Another facilities in Hotel Berlian International	Coffee/tea in lobby, Coffee shop, Room service, WiFi in public area, Cable TV

Frequently asked question in Hotel Berlian International

What are available facilities at Hotel Berlian International?

There are top facilites at Hotel Berlian International such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Berlian International?

The standard check-in time at Hotel Berlian International is starting from From 14:00 while the latest check-out time is at Before 12:00

What is the star rating of Hotel Berlian International?

Hotel Berlian International is a 2.0-star hotel.

How many floors does Hotel Berlian International have?

Hotel Berlian International has 6 floors.

How many rooms are available at Hotel Berlian International?

Hotel Berlian International has 23 rooms in total.

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More Reviews from Other Guests in Hotel Berlian International

Overall Ratings & Reviews Hotel Berlian International

Traveloka (615)

Other sources (1)

8.1

Very Good

From 615 reviews

Provided by travelers on

Cleanliness

7.9

Room Comfort

8.0

Meal

8.0

Location

8.2

Service and Facilites

8.1

People often mention about Hotel Berlian International

All

Staff Friendliness (13)

Bedroom (13)

Bathroom (13)

Accessibility (11)

Room Space (11)

Check-in/out Time (9)

Hotel Area (9)

Ambiance (8)

Distance to City Center (7)

Family Friendly (7)

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Traveler Reviews Hotel Berlian International

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Customer reviews

w***l

Staycation

8.5

/10

Reviewed 16 hour(s) ago

The cafe is nice, there are several chairs arranged neatly, the staff are also friendly, keep it up.

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w***l

Staycation

8.5

/10

Reviewed 16 hour(s) ago

The food is decent, but the menu has been the same for several nights. Perhaps there could be more variety, but overall, the food is delicious.

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w***l

Staycation

8.5

/10

Reviewed 2 day(s) ago

The room is quite comfortable for resting, the AC is also cold, next time I will come here again.

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w***l

Business

8.5

/10

Reviewed 2 week(s) ago

The room is quite spacious for a superior room, clean, the AC is also cold, next time I will stay here again.

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w***l

Staycation

8.5

/10

Reviewed 2 week(s) ago

Always a reference for staying when transiting to the port, the hotel is clean, the service is also good

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w***l

Staycation

8.5

/10

Reviewed 2 week(s) ago

I often stay here, because it is close to the port, transit is more convenient.

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w***l

Staycation

8.5

/10

Reviewed 2 week(s) ago

The room is quite clean, the staff is also friendly, next time I will stay here again

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S***o

Business

10.0

/10

Reviewed 4 week(s) ago

The hotel is clean, the location is strategic, the staff is friendly.

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Accommodation's Reply

17 Apr 2026

Thank you so much for your review and compliments! 🙏 We are delighted to hear that you were satisfied with our service and the comfort of our hotel. We hope to welcome you back again for an even more memorable stay.

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wardatul a.

Transit

8.5

/10

Reviewed 4 week(s) ago

For those transiting, this hotel is quite close to Tanjung Perak Harbor, about 10 minutes away. The service is also friendly, so keep it up.

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Accommodation's Reply

17 Apr 2026

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wardatul a.

Transit

8.5

/10

Reviewed 4 week(s) ago

The service is very fast, the hotel is also not far from the port, quite recommended for those who want to transit.

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Accommodation's Reply

17 Apr 2026

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wardatul a.

Leisure

8.5

/10

Reviewed 4 week(s) ago

The room is quite clean and smells good, the staff are all friendly, thank you.

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Accommodation's Reply

17 Apr 2026

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wardatul a.

Leisure

8.5

/10

Reviewed 4 week(s) ago

The hotel is great, I've stayed here many times. Keep up the good service, thank you.

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Accommodation's Reply

17 Apr 2026

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b***g

10.0

/10

Reviewed 4 week(s) ago

The most comfortable hotel for me. The room is also comfortable.

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Accommodation's Reply

13 Apr 2026

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b***g

10.0

/10

Reviewed 4 week(s) ago

Anyway, it's comfortable here, comfortable.

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Accommodation's Reply

13 Apr 2026

We sincerely thank you for your valuable review and compliments 🙏 We are very happy to hear that you were satisfied with our hotel's service and comfort. We look forward to you staying with us again and having a wonderful time.

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Reni D. P.

Business

10.0

/10

Reviewed 5 week(s) ago

Friendly service, fast security. Highly recommended. If I ever go to Surabaya, I'll definitely stay here again.

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Accommodation's Reply

06 Apr 2026

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w***l

8.5

/10

Reviewed 5 week(s) ago

The room is clean, the AC is cold, keep it up, next time I will definitely stay here again

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Accommodation's Reply

13 Apr 2026

Thank you so much for your review and compliments! 🙏 We are delighted to hear that you were satisfied with the service and comfort at our hotel. We hope to welcome you back for another enjoyable stay again.

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w***l

Business

8.5

/10

Reviewed 6 week(s) ago

Always a reference when in transit, thank you

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Accommodation's Reply

06 Apr 2026

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wardatul a.

Business

8.5

/10

Reviewed 6 week(s) ago

The room is comfortable enough for resting, clean too, overall comfortable.

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Accommodation's Reply

06 Apr 2026

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w***a

Leisure

6.5

/10

Reviewed 6 week(s) ago

It wasn't even the designated breakfast time, but all the food had already been cleared. There was absolutely no policy in place, and it wasn't even check-out time yet, and they were already calling. Please improve your management.

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Accommodation's Reply

06 Apr 2026

Thank you for your review. We apologize for any inconvenience caused. Please be informed that breakfast service at the Berlin Hotel is operating normally, and there have been no reports of similar incidents from other guests in the past few days. However, this remains a concern for us and will be further evaluated internally. Regarding the checkout reminder, this is part of our standard procedure to notify guests before check-out and was not intended to disrupt the guest experience. For clarity and impartiality, we request that you provide details of the incident or booking through our official contact channels so we can investigate further. Thank you for your feedback; we will continue to strive to improve the quality of our service.

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wardatul a.

8.5

/10

Reviewed 6 week(s) ago

I was disappointed with the service this time, even though I've stayed here many times. I usually don't get a room request, but it's okay. I even asked for a room on the same floor, but they said no, and then I went down another floor, but they also said no. Finally, I asked for a room on the third floor, and I got one. But I still had to wait until 3:30 PM. When I asked for a room on the same floor, it wasn't available. It turned out to be given to someone who had booked a room but hadn't paid yet. They should be more professional, right? The first person to arrive and pay the day before should be the one who gets it. Even the next day, today, I had already made a reservation for a superior room, asking for a specific room, and I wasn't given one either. The room was available, but the last check-out time was 4 PM. They even advised me to check out at 4 PM and come back. So, where should I stay? Since I already paid the previous day, Please improve the service. I'm very disappointed this time, even though I've never done anything, never complained, and I'm not fussy like the others.

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Accommodation's Reply

06 Apr 2026

Thank you for your valuable feedback. We apologize for any inconvenience caused. When you specified the room number or room type, we would like to clarify that you may have to wait until the room was ready before check-in. Your reserved room was expected to be ready around 3:00 PM due to a late check-out by a previous guest. We offered you another room available during check-in time (2:00 PM), but you requested that we wait for your specified room number. The reason you waited in the lobby was because your check-out time was after 12:00 PM, and we needed to prepare the room for the next guest before 2:00 PM. Therefore, we asked you to wait in the lobby until your reserved room was ready. This was due to your request regarding the room and did not mean that we were delaying preparation. Your feedback on our service is very important to us, and we will use it to improve our services in the future. Thank you for your understanding.

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