Clean, safe, comfortable room, well functioning facilities, friendly owner 😊.

Comfortable place, complete facilities, kids friendly, delicious food, close to shopping centers, friendly service.

Clean hotel. Comfortable. Friendly staff. Strategic location near Tunjungan Plaza. Easy access.

It's very comfortable, clean, the lobby smells great, and the staff are very friendly. I got a room with a great view and a clear view of Surabaya. The location is very strategic, close to the mall and the station, and there are many amenities. I also got a free 1-hour late check-out. Next time I go to Surabaya, I'll stay here again 🥰

The hotel staff are all very friendly, the breakfast food is always delicious, the room is clean, the smart TV is also complete, the check-in process is fast, assisted by Ms. Clara and Delinda, always a favorite hotel, next time I will stay again.

The staff explained well, the place is easy to get to everywhere, close to the city center.

Great stay, staff was very accommodating and friendly. The AC in our room was hot and they immediately fixed it!

Nice hotel, friendly staff, suitable for family and business visit in Surabaya.

The room is spacious and clean, the staff is friendly... It's also close to the station so you don't need to worry about where to go... The price is affordable.

The hotel staff is very friendly, the elevator smells good, all the rooms smell good, the hotel is clean and tidy, the food is delicious.

Great service from concierge to room service. Free shuttle on demand to the nearby mall.

This was our first time staying here, and our first impressions were very satisfying. The room was spacious, well-appointed, and the breakfast was excellent. The staff were friendly and very helpful. And most importantly, the hotel is very close to ITS, where our son attends. Thank you.

The stay was comfortable, and I slept well. The staff responded quickly when I requested a replacement blanket and additional towels. Overall, I was very satisfied with the service and hospitality.

The hotel was clean and spacious, with excellent management and a wide variety of food. What impressed me was that I left my phone and other belongings behind, and the hotel secured them. I retrieved them via a Bluebird driver. Thank you, Mr. Novel, and the hotel management.

It's a nice hotel with friendly and helpful staff, especially the staff in the restaurant at the traditional food corner named Bu Mamik who is very dedicated at serving the guests. Thanks!

Check-in and check-out were very fast. Everything was great. I'm a regular every time I stay here. If I want to shop, I just go downstairs. The room smells good. The AC is cool. Resting comfortably.

I tried nasi goreng cakalang for my dinner menu. This menu was suggested by a friendly and helpful staff named Alya. The nasi goreng was delicious. Thanks for her suggestion! I appreciate it 😉

The hotel staff is very friendly, the gym is open 24/7, and the rooftop is also cool. The rooms are also soundproofed so there's no noise.

I spent two memorable nights here for a weekend. One of my favorite things about the hotel is the rooftop pool, which offers stunning city views and makes relaxing even more enjoyable. The gym is also excellent, with a stunning view that makes exercising even more enjoyable. The location is strategic, the rooms are comfortable and clean, and the overall atmosphere of the hotel is calming and perfect for unwinding. Thank you for a wonderful stay. It will definitely be one of my choices when I visit Surabaya again. 😍🏙️🏊‍♀️💪🏻