How many rooms are available at HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng has 152 rooms in total.

Does HARRIS Hotel & Conventions Gubeng provide parking?

Yes, HARRIS Hotel & Conventions Gubeng provides parking. Please confirm details directly with the hotel.

Does HARRIS Hotel & Conventions Gubeng have a swimming pool?

Yes, a swimming pool is available at HARRIS Hotel & Conventions Gubeng.

What do past guests say about HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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HARRIS Hotel & Conventions Gubeng

Name: HARRIS Hotel & Conventions Gubeng
Address: Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281, Jalan Bangka No. 8-18, Jawa Timur, 60281, Indonesia
Rating: 8.8

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8.8

/10

Very Good

8,885 reviews

What Guests Say About Their Stay

Staff Friendliness (622)

Distance To City Center (581)

Bedroom (545)

Ambiance (527)

N***y

8.5

/ 10

Great hotel. Harris rarely disappoints anywhere, so it's a safe choice. Some other hotel franchises decline with age, but Harris remains consistent.

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Verified Traveler

9.4

/ 10

Good and nice hotel to stay. Clean, good, and helpful staff. Close to the center area, culinary, and shopping mall. We really enjoyed our stay during our short holiday in Surabaya.

Verified Traveler

10.0

/ 10

The staff are all friendly and never tire of greeting all guests who enter and pass by the hotel area. Thanks, Harris Hotel Gubeng, be the best to all hospitality serve 🫰

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L***y

8.5

/ 10

Good hospitality. Thanks God Jesus, I got an upgraded room without any cost.

F***i

10.0

/ 10

The staff is all friendly. The kids can go on missions to find Dinos and get stamps, which they can then exchange for coloring books. The breakfast menu is also varied. The pastries are delicious. I'd definitely come back here again if I were on holiday; it's so comfortable.

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In the Area

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Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Great value in its class

Indoor Jacuzzi

Located near Train Station

+2 more

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in HARRIS Hotel & Conventions Gubeng

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What's around HARRIS Hotel & Conventions Gubeng

Jalan Bangka No. 8-18, Gubeng, Surabaya, Jawa Timur, Indonesia, 60281

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Lobby 2 HARRIS Hotel & Conventions Gubeng

Discover More About HARRIS Hotel & Conventions Gubeng

note: hotel was previously named HARRIS Hotel & Conventions Gubeng - Surabaya

Location

Staying at HARRIS Hotel & Conventions Gubeng is a good choice when you are visiting Gubeng.

About HARRIS Hotel & Conventions Gubeng

From business event to corporate gathering, HARRIS Hotel & Conventions Gubeng provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, HARRIS Hotel & Conventions Gubeng is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at HARRIS Hotel & Conventions Gubeng, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at HARRIS Hotel & Conventions Gubeng is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from HARRIS Hotel & Conventions Gubeng exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

HARRIS Hotel & Conventions Gubeng is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at HARRIS Hotel & Conventions Gubeng.

All facilities in HARRIS Hotel & Conventions Gubeng

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Breakfast and lunch
Buffet breakfast
Buffet dinner
Buffet lunch
Set menu dinner
Snacks
Vegetarian meal

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Welcoming drinks
Concierge
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby
Tours
Wedding service

Things to Do

Children play area
Entertainment for children
Fitness center
Massage
Outdoor pool
Sauna
Spa
Sauna

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

General

AC
Ballroom
Banquet
Connecting rooms
Non-smoking room
Swimming pool
Smoking area

Nearby Facilities

ATM/Banking
Beauty salon
Grocery
Laundry
Shops
Supermarket

Business Facilities

Business center
Conference room
Meeting facilities
Photocopier
Projector

Connectivity

Internet point
LAN Internet
Free WiFi

Family-friendly Facilities

Kids club
Children pool

Transportation

Car rental
Valet parking (surcharge)

Accessibilty

Wheelchair accessible

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in HARRIS Hotel & Conventions Gubeng

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
Restaurant / Bar, HARRIS Terrace & Pool Terrace closed temporarily from 28-6-2026 to 31-10-2026.

Deposit Policy
Deposit IDR 50,000 is required upon check-in. The accommodation accepts cash and debit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 175,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:30 - 10:00.

Pets are not allowed in the accommodation.

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Children above 11 Years old will be considering as adult for Breakfast

Any additional key will be charge IDR 50.000 by cash and return the cash deposit to the guest upon check out

Airport transfer is available for IDR 275,000/person.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at HARRIS Hotel & Conventions Gubeng	152
Number of floors in HARRIS Hotel & Conventions Gubeng	17
Another facilities in HARRIS Hotel & Conventions Gubeng	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in HARRIS Hotel & Conventions Gubeng

What are available facilities at HARRIS Hotel & Conventions Gubeng?

There are top facilites at HARRIS Hotel & Conventions Gubeng such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at HARRIS Hotel & Conventions Gubeng?

The standard check-in time at HARRIS Hotel & Conventions Gubeng is starting from From 14:00 while the latest check-out time is at Before 12:00

Does HARRIS Hotel & Conventions Gubeng provide breakfast?

Yes, HARRIS Hotel & Conventions Gubeng provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of HARRIS Hotel & Conventions Gubeng?

HARRIS Hotel & Conventions Gubeng is a 4.0-star hotel.

How many floors does HARRIS Hotel & Conventions Gubeng have?

HARRIS Hotel & Conventions Gubeng has 17 floors.

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More Reviews from Other Guests in HARRIS Hotel & Conventions Gubeng

Overall Ratings & Reviews HARRIS Hotel & Conventions Gubeng

Traveloka (8,885)

8.8

Very Good

From 8,885 reviews

Provided by travelers on

Cleanliness

8.9

Room Comfort

8.8

Meal

8.7

Location

9.0

Service and Facilites

8.9

People often mention about HARRIS Hotel & Conventions Gubeng

All

Staff Friendliness (379)

Distance to City Center (346)

Bedroom (345)

Ambiance (337)

Variety (323)

Bathroom (313)

Taste (308)

Hotel Area (307)

Family Friendly (295)

Accessibility (286)

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Traveler Reviews HARRIS Hotel & Conventions Gubeng

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Customer reviews

Kathleen A. S.

10.0

/10

Reviewed 3 day(s) ago

I absolutely love the vibe of this guesthouse! The place is super clean, the staff is incredibly friendly, and the food is absolutely delicious. Plus, every hallway smells amazing, making you feel at home. Overall, it's highly recommended for anyone looking for a comfortable place to rest.

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Accommodation's Reply

11 Aug 2026

Thank you, Kathleen. Thank you for choosing to stay at Harris Hotel & Conventions, Kubeng, Surabaya, and thank you for taking the time to share your wonderful experience through this positive review. Your positive feedback regarding the cleanliness of the room, the delicious food, and the satisfactory service will further motivate us in our work. We wish you and your family good health and happiness always. We look forward to being your home in this city of heroes. Sincerely, Kokito, Customer Relations Manager

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s***i

Business

10.0

/10

Reviewed 5 day(s) ago

Nice hotel in the city center and clean.

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Accommodation's Reply

10 Aug 2026

Thank you to all Harris's fans. Thank you for the positive reviews about our hotel. We sincerely hope that Harris Hotel Kubeng Surabaya will always be your first choice when visiting Surabaya. We wish you all good health, and we look forward to welcoming you and your family back to our hotel again. Sincerely, Aldi Chandra Pratista, Front Office Manager.

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James h.

Leisure

8.8

/10

Reviewed 5 day(s) ago

Need to add more vegetarian and vegan options to the menu.

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Accommodation's Reply

07 Aug 2026

Cheers Mr. James H Thank you very much for staying with us at harris hotel & Conventions Gubeng Surabaya and for sharing your constructive feedback. We will convey this to our kitchen staff for future improvements. We wish you a safe and pleasant journey to your next destination, we are ready to welcome you back to provide much better experience in the future. Hrrisly yours, Aldy Chandra Pratista Front Office Manager

a***d

Business

9.7

/10

Reviewed 5 day(s) ago

The hotel is comfortable, clean, strategic location, suitable for business trips.

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Accommodation's Reply

07 Aug 2026

Thank you to all Harris Hotel fans who have taken the time to write reviews of our hotel. We are delighted that you had a wonderful experience staying with us. Your comfort is our top priority, and we hope that Harris Hotel Kubeng Surabaya will remain your first choice when visiting Surabaya. Thank you again, and we look forward to welcoming you and your family back to our hotel again. Sincerely, Aldi Chandra Pratista, Front Office Manager

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A***s

8.8

/10

Reviewed 1 week(s) ago

The staff is very friendly, can I give some input, for the dining area, please provide a smoking room, thanks.

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Accommodation's Reply

06 Aug 2026

Thank you to all Harris's fans and thank you for your positive review. We are delighted that our service made your visit to Surabaya even more memorable. Your suggestion regarding adding a smoking area in the restaurant has been noted by our management. For your information, we are currently renovating the terrace at Arras 5 restaurant. Therefore, in the meantime, we will be providing a smoking area by the pool at Arras 5 restaurant. Thank you again for this helpful feedback. We look forward to welcoming you back in the future with even better service and facilities. Sincerely, Kokito, Customer Relations Manager

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qiufa w.

8.5

/10

Reviewed 1 week(s) ago

The staff were very friendly, and the environment was nice.

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Accommodation's Reply

04 Aug 2026

Cheers Ms. Qiufa, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya, and taking your time to write a wonderful review about us. We are delighted having you with us and it is always our pleasure to make your stay memorable. We wish you a safe and pleasant journey to your next destination, we can't wait to welcome you back soon. HARRISly Yours, Cogito Fans Relations Manager

Mey P.

Staycation

9.7

/10

Reviewed 1 week(s) ago

Best hotel, very comfortable for a staycation.

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Accommodation's Reply

06 Aug 2026

Thank you, May. Thank you for your excellent review and rating. We were delighted to serve you and hope we were able to make your holiday in Surabaya even more memorable. We look forward to welcoming you back soon. Sincerely, Kojito, Customer Relations Manager

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Verified Traveler

10.0

/10

Reviewed 1 week(s) ago

The room used was very good, nice and clean.

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Accommodation's Reply

04 Aug 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience through this positive review. We are delighted to have served you and provided you with a pleasant room. We hope to welcome you back again soon. Sincerely, Kokito, Customer Relations Manager

See original

N***y

Leisure

8.5

/10

Reviewed 1 week(s) ago

Great hotel. Harris rarely disappoints anywhere, so it's a safe choice. Some other hotel franchises decline with age, but Harris remains consistent.

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Accommodation's Reply

03 Aug 2026

Thank you to all Harris fans. Thank you for choosing to stay at Harris Gubeng Surabaya and thank you for sharing your wonderful experience through this review. It is a great honor for all of us at Harris Gubeng to have loyal guests like you, and your positive review motivates us to continue striving for the best service. We hope to welcome you back to Harris Gubeng Surabaya again. Sincerely, Kokito, Customer Relations Manager

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teguh l.

Business

10.0

/10

Reviewed 2 week(s) ago

Great service, clean rooms, delicious food.

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Accommodation's Reply

01 Aug 2026

Thank you, Mr. Tekh. Thank you for your review and positive rating. We were delighted to serve you and hope that we were able to make your visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Customer Relations Manager.

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Ferdian

8.5

/10

Reviewed 2 week(s) ago

The location is close to Airlangga University's Campus B, just a 10-minute drive. It's spotlessly clean, and the staff are friendly. The food is quite varied, similar to other hotels.

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Accommodation's Reply

28 Jul 2026

Thank you, Mr. Ferdian. Thank you for your review and positive rating. We were delighted to serve you and hope we were able to make your visit to Surabaya even more memorable. We hope to remain your first choice in Kota Pahlawan in the future. See you again soon. Sincerely, Kokito, Customer Relations Manager.

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S***i

Business

10.0

/10

Reviewed 2 week(s) ago

Very strategic location, friendly staff, clean hotel, affordable price.

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Accommodation's Reply

27 Jul 2026

Thank you to all Harris fans who took the time to write positive reviews for our hotel. We are delighted to read your comments about the friendliness of our staff and the cleanliness of the hotel. Your feedback encourages us to continue maintaining the quality of our service and cleanliness. We hope to welcome you back for your next stay. Sincerely, Aldi Chandra, Front Office Manager

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A***y

Staycation

9.7

/10

Reviewed 3 week(s) ago

Needs some minor improvements such as clothes hangers are broken, kids club air conditioner is dirty, and shower setting is malfunctioning.

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Accommodation's Reply

25 Jul 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and for sharing your constructive feedback. We apologize for the inconveniences happened during your stay. We will fix the issues immediately and will do better maintenance in the future, to ensure this won't happen again in the future. Again, thank you very much for your kind feedback. We wish you a safe and pleasant journey to your next destination, we are ready to welcome you back to provide much better experience in the future. HARRISly Yours, Cogito Fans Relations Manager

Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

This is the 3rd time I've stayed here, strategic location, clean rooms, friendly staff.

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Accommodation's Reply

20 Jul 2026

Thank you to all Harris's fans! Thank you so much for choosing us as your accommodation every time you travel to Surabaya. We are delighted to have served you. Your reviews and ratings encourage us to continue working hard and maintaining the quality of our services and products. We hope to welcome you again in the coming weeks. See you again in Surabaya. Sincerely, Kokito, Customer Relations Manager

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R***a

Staycation

10.0

/10

Reviewed 3 week(s) ago

As always, it's clean. The staff is friendly, and the food is delicious.

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Accommodation's Reply

20 Jul 2026

Thank you to all of Harris's fans! Thank you for choosing us as your home in Bandar Vera. We are delighted to have served you and hope to welcome you back again soon. Sincerely, Kokito, Fan Club Relations Manager.

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E***a

Business

8.8

/10

Reviewed 4 week(s) ago

Better breakfast menu with a good taste.

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Accommodation's Reply

22 Jul 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. We also appreciate your kind highlight about our breakfast. We wish you had a pleasant and safe journey to your next destination. We cannot wait to welcome you back soon here in Surabaya. HARRISly Yours, Cogito Fans Relations Manager

P***T

10.0

/10

Reviewed 4 week(s) ago

The rooms are clean, spacious, and comfortable, with complete and well-maintained amenities. The beds are very comfortable, and the atmosphere is peaceful enough to relax after a busy day.

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Accommodation's Reply

20 Jul 2026

Thank you to all of Harris's fans! Thank you for your excellent reviews and ratings. We were delighted to serve you and hope that we were able to make your recent visit to Surabaya even more memorable. We look forward to welcoming you back again. Sincerely, Kokito, Fan Club Relations Manager

See original

Verified Traveler

Leisure

9.4

/10

Reviewed 4 week(s) ago

Good and nice hotel to stay. Clean, good, and helpful staff. Close to the center area, culinary, and shopping mall. We really enjoyed our stay during our short holiday in Surabaya.

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Accommodation's Reply

18 Jul 2026

Cheers HARRIS Fans, Thank you very much for staying with us at HARRIS Hotel & Conventions Gubeng Surabaya and taking your time to write such a wonderful review. It is always our pleasure to make your stay memorable. We look forward to welcome you back for another unforgettable experience. HARRISly Yours, Cogito Fans Relations Manager

S***i

Leisure

9.1

/10

Reviewed 4 week(s) ago

recommended only the room size is small

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Accommodation's Reply

16 Jul 2026

Thank you to all Harris fans. Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya. We also appreciate your positive ratings and reviews. We apologize if the room size you booked was below your expectations, but for your information, we have other room types available, such as Premium Rooms, Executive Rooms, Junior Suites, Blissful Rooms, and Amazing Residency Rooms, all of which are 78 square meters. Once again, we thank you and hope to make your stay at home every time you visit Pahlawan. See you again in the future. Sincerely, Kokito, Customer Relations Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 4 week(s) ago

The staff are all friendly and never tire of greeting all guests who enter and pass by the hotel area. Thanks, Harris Hotel Gubeng, be the best to all hospitality serve 🫰

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1 people find it helpful

Accommodation's Reply

14 Jul 2026

Thank you to all Harris fans! Thank you for choosing to stay at Harris Hotel & Conventions Kubeng Surabaya and for taking the time to share your wonderful experience. We love reading your reviews, and they are a great encouragement to us. We hope to welcome you back to Surabaya again in the future. Sincerely, Kokito, Customer Relations Manager

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Lobby 4 HARRIS Hotel & Conventions Gubeng

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.