How many rooms are available at Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence has 231 rooms in total.

Does Java Paragon Hotel And Residence provide parking?

Yes, Java Paragon Hotel And Residence provides parking. Please confirm details directly with the hotel.

Does Java Paragon Hotel And Residence have a swimming pool?

Yes, a swimming pool is available at Java Paragon Hotel And Residence.

What do past guests say about Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Java Paragon Hotel And Residence

Name: Java Paragon Hotel And Residence
Address: Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256, Jalan Mayjend Sungkono No. 101-103, Jawa Timur, 60256, Indonesia
Rating: 8.4

Hotels

Preferred Partner

8.4

/10

Very Good

6,820 reviews

What Guests Say About Their Stay

Staff Friendliness (168)

Room Space (162)

Bedroom (155)

Hotel Area (141)

Verified Traveler

10.0

/ 10

The hotel staff was very responsive to customer complaints, and the refrigerator was replaced within 30 minutes when it wasn't cooling. The food was delicious and varied, ranging from Indonesian to Western cuisine.

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T***o

8.5

/ 10

The hotel is great! The pool is clean, the service is friendly, and the location is great. It's a very satisfying workout experience. It's well worth the price. The lockers are nice and the bathrooms are comfortable. There's a hairdryer too.

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Priscilla V.

10.0

/ 10

The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.

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suis h. p.

10.0

/ 10

This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.

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R***n

9.4

/ 10

The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.

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In the Area

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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Famous among Business Traveler

Located near Shopping Spot

Excellent Restaurant

Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Java Paragon Hotel And Residence

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What's around Java Paragon Hotel And Residence

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

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Lobby 2 Java Paragon Hotel And Residence

Discover More About Java Paragon Hotel And Residence

Location

Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis.

About Java Paragon Hotel And Residence

From business event to corporate gathering, Java Paragon Hotel And Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Java Paragon Hotel And Residence, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Java Paragon Hotel And Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Java Paragon Hotel And Residence exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Java Paragon Hotel And Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Java Paragon Hotel And Residence.

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Dining area
Early bird breakfast
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Porter

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Sauna
Spa

Sports and Recreations

Basketball
Fitness center
Outdoor tennis court
Tennis

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Transportation

Secure parking
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Java Paragon Hotel And Residence

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
The Tennis Court is currently under renovation closed temporarily from 1-1-2026 to 31-1-2027.

Deposit Policy
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 175,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Children with age 0 - 5 Years Free Breakfast, 6 - 11 years additional charge 50%, up to 12 years old are considered as an adult with 100% additional charge breakfast IDR 175.000,-Nett/pax

Special request may depend on hotels availability upon check-in and may cost extra additional fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra persons after reserved room's maximum capacity.

Any wedding activities including room decoration, and or photo shoot, and or video shoot in hotel area will have additional wedding charge IDR 850.000,-

Airport transfer is available for IDR 300,000/person.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Java Paragon Hotel And Residence	231
Number of floors in Java Paragon Hotel And Residence	22
Another facilities in Java Paragon Hotel And Residence	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?

There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Java Paragon Hotel And Residence?

The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Java Paragon Hotel And Residence provide breakfast?

Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence is a 4.0-star hotel.

How many floors does Java Paragon Hotel And Residence have?

Java Paragon Hotel And Residence has 22 floors.

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More Reviews from Other Guests in Java Paragon Hotel And Residence

Overall Ratings & Reviews Java Paragon Hotel And Residence

Traveloka (6,666)

Other sources (154)

8.5

Very Good

From 6,666 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Java Paragon Hotel And Residence

All

Staff Friendliness (101)

Bedroom (97)

Room Space (87)

Distance to City Center (86)

Ambiance (85)

Bathroom (81)

Hotel Area (75)

Variety (75)

Accessibility (73)

Taste (72)

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Traveler Reviews Java Paragon Hotel And Residence

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Customer reviews

Verified Traveler

Staycation

10.0

/10

Reviewed 4 day(s) ago

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Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your experience with us through Traveloka. We are delighted to hear that you were impressed with our team's promptness in resolving the refrigerator issue in your room. Prompt problem resolution and ensuring guest comfort are always our top priorities. We also appreciate your appreciation for the variety of food menus we offer, ranging from Indonesian to Western options, which met your expectations. This positive review inspires our entire team to continue striving for the best service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Management

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W***a

Staycation

9.4

/10

Reviewed 4 day(s) ago

The location is very close to the shopping center, easy to find, the staff are friendly, the atmosphere is nice, the place is clean.

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Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Java Paragon Hotel Surabaya extends a warm welcome. Thank you for your positive review and rating. We are delighted to hear that you were satisfied with our excellent location, proximity to shopping malls, convenient transportation, friendly service, comfortable spaces, and cleanliness. Such reviews are a great encouragement to all our staff to continue providing the best service and experience to all our guests. We look forward to welcoming you back in the future and providing you with an even more memorable stay. Sincerely, The Management Team

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T***a

9.0

/10

Reviewed 1 week(s) ago

Sleeping was less comfortable, got a floor under the rooftop, noisy until midnight.

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Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your experience with us through Traveloka. We apologize for the inconvenience you experienced due to the noise from the rooftop area disturbing your rest. This feedback is very important to us and has been forwarded to the relevant team for evaluation to ensure all guests have a comfortable stay. We hope to welcome you again on your next stay. Please let us know your room preferences and we will do our best to accommodate them if available. Sincerely, Management

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iqbal f. e.

Business

10.0

/10

Reviewed 1 week(s) ago

In general, the hotel is good, strategic, no complaints whatsoever.

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Accommodation's Reply

01 Jul 2026

Dear Mr. Iqbal, We extend our heartfelt greetings from Paragon Hotel & Resort Surabaya Java. Thank you very much for your valuable feedback regarding your stay. We are delighted to hear that you enjoyed your stay and that you found the hotel's location convenient. Your kind feedback is a great encouragement to us in order to improve our services and facilities. We look forward to welcoming you back again. Thank you very much. Paragon Hotel & Resort Surabaya Java Management Team

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R***d

Leisure

8.5

/10

Reviewed 1 week(s) ago

Stayed in a 2-bedroom residence/apartment. The building is indeed showing its age and needs renovation to make it more modern. But the room was very spacious and comfortable. It had a balcony and windows that could be opened, so it wasn't stuffy and had good air circulation. Overall, I was satisfied, even though the building is a bit old. The service was very friendly and prompt. It was worthy of its 4-star rating.

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Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your stay experience with us through Traveloka. We are delighted to hear that you were satisfied with the comfort of the spacious 2-bedroom apartment, the good ventilation, and the friendly and attentive service from our team. Your compliments on the quality of service and your assessment that we deserve our 4-star rating motivate our entire team to continue striving for the best possible service. Thank you also for your feedback regarding the condition of the building. For your information, we have recently upgraded several facilities such as the fitness center, restaurant, ballroom, meeting rooms, and other amenities. We hope these improvements will enhance your stay even more. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Management

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Nugroho I. P.

Business

9.4

/10

Reviewed 1 week(s) ago

While not a new hotel in Surabaya, comfort is one of its strengths. I absolutely love the breakfast variety; I want to try everything, especially the local cuisine.

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1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Mr. Nugroho, Sincerely, Java Paragon Hotel & Residence Surabaya. Thank you for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and enjoyed our diverse breakfast menu, especially the local dishes. This compliment motivates us to continue providing the best service. As part of our commitment to improving guest comfort, we have upgraded various hotel facilities, including our Premier Rooms. We look forward to welcoming you back for an even more comfortable stay. Sincerely, The Management

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S***y

Leisure

10.0

/10

Reviewed 2 week(s) ago

The hotel's location is great, it's clean, and the breakfast is varied and delicious. Highly recommended!

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you so much for your excellent review and feedback about our hotel. We are delighted to hear that you were satisfied with our superb location, cleanliness, and the diverse breakfast menu that suited your preferences. Such positive reviews are a great encouragement to our entire team and motivate us to continue providing the best service and guest experience. We hope to welcome you again in the future and provide you with an equally memorable or even better experience. Sincerely, The Management Team

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Rosnianta

8.5

/10

Reviewed 2 week(s) ago

over all recommended all. and okay all

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Accommodation's Reply

30 Jun 2026

Dear Ms. Rosnianta, Sincerely, Java Paragon Hotel & Residence Surabaya. Thank you very much for taking the time to share your feedback and comments regarding your stay at our hotel. We are delighted to hear that your overall experience was satisfactory and met your expectations. We hope to welcome you back again in the future and provide you with an even more comfortable and memorable stay. Sincerely, The Management Team

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R***a

8.5

/10

Reviewed 2 week(s) ago

Overall everything is okay and recommended

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Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you for your positive review and rating through Traveloka. We are delighted to hear that you were overall satisfied with the facilities and services we provided. Such positive reviews encourage our entire team to continuously maintain and improve the quality of our services in order to provide comfortable and memorable stays for all our guests. We hope to welcome you back on your next stay and provide an even better experience. Sincerely, Management

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N***G

Transit

8.2

/10

Reviewed 2 week(s) ago

Good room, good stay, good staff.

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Accommodation's Reply

23 Jun 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residence Surabaya. Thank you for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed your room, had a pleasant stay, and found our staff to be helpful and attentive throughout your visit. Your positive feedback means a great deal to our team and serves as a wonderful encouragement for us to continue delivering excellent service to all our guests. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay in the future. Warm regards, Management

lidya T.

Leisure

9.4

/10

Reviewed 4 week(s) ago

It was a great stay here, comfortable, and very affordable. 👍 The food is delicious, and the location is great. If I go to Surabaya, I'll definitely stay here☺

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1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Ms. Lydia, Sincerely yours, Java Paragon Hotel & Residence Surabaya. Thank you for your positive review and rating through Traveloka. We are delighted to hear that your stay was enjoyable, from the comfort of the room and the menu that met your expectations to the convenient location. Such reviews are a great inspiration to our entire team. We hope to welcome you back again on your next stay. Sincerely, Management

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T***o

8.5

/10

Reviewed 5 week(s) ago

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your positive review and rating through Traveloka. We are delighted to hear that you enjoyed our facilities and services, from the clean swimming pool and friendly service to the hotel's excellent location. We are also pleased that the sports facilities, lockers, restrooms, and hair dryers made your stay more comfortable. Thank you for your trust in us, and we hope to welcome you back again in the future. Sincerely, The Management Team

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I***a

Staycation

8.4

/10

Reviewed 6 week(s) ago

Everything was ok, except for the AC, got a room with a fan but it wasn't cold... it was okay to sleep while shivering, the staff checked the AC temperature and said it was cold but it was still hot, offered to move rooms but no follow up

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Accommodation's Reply

29 May 2026

Dear Valued Guest, This is Java Paragon Surabaya Hotel and Accommodation. Thank you so much for taking the time to share your valuable feedback and review through Traveloka. We sincerely apologize for the inconvenience caused by the malfunctioning air conditioning in your room during your stay. We checked the room temperature several times, but it did not meet your expectations. We are also very sorry that we were unable to respond to your request for a room change quickly and appropriately. Our reception desk is open 24 hours a day to assist all guests. Your valuable feedback is important for improving the quality of our service and providing you with a more comfortable stay. We hope to welcome you back again. We will do our best to provide you with an even more satisfying experience in the future. Thank you. The Management Team, Java Paragon Surabaya Hotel and Accommodation.

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H***a

Business

10.0

/10

Reviewed 6 week(s) ago

The staff is friendly and professional.

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Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel, Surabaya. Thank you for your compliments. We are delighted to know that the friendliness and professional service of our staff made your stay even more memorable. Such compliments motivate us to continue striving to provide the best service to all our guests. We hope to welcome you back to our hotel again. Sincerely, The Management

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M***h

9.1

/10

Reviewed 6 week(s) ago

I stay here often and am always a regular. Unfortunately, there are often events, so the elevators can be long waits.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel, Surabaya. Thank you for your continued trust in Java Paragon Hotel as your accommodation. We are delighted that you are a loyal guest and that you find comfortable during your stay. We apologize for any occasional elevator waiting times during hotel events. Your feedback is very important to us and will be used in our evaluations to improve comfort and service for all guests. Thank you for your understanding and support. We hope to welcome you back again with an even better stay experience on every visit. Sincerely, The Management Team

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Y***a

Staycation

10.0

/10

Reviewed 6 week(s) ago

Very comfortable, quiet, and clean. The staff are friendly.

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1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you very much for your positive review and rating. We are delighted to hear that you felt comfortable during your stay with us, especially enjoying the tranquil atmosphere of the hotel, the cleanliness, and the friendly service from our staff. This review is an encouragement to our entire team to continue striving to provide the best possible guest experience. We appreciate your trust and hope to welcome you back again in the future with even better service. Sincerely, The Management Team

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N***G

8.2

/10

Reviewed 7 week(s) ago

Nice hotel, view & rooms, good job teams

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Accommodation's Reply

18 May 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your kind review and positive feedback. We are truly pleased to know that you enjoyed the beautiful hotel view and found the rooms comfortable during your stay. Your appreciation for our team means a great deal to us, as we continuously strive to provide excellent service and a memorable experience for every guest. Comments like yours are a wonderful motivation for all of us to keep improving and maintaining the quality of our hospitality. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Regards, Management

D***a

Leisure

10.0

/10

Reviewed 8 week(s) ago

Very impressive 2 day stay here

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience with us through Traveloka. We are delighted to hear that you enjoyed your two-day stay with us. Guest satisfaction and comfort are always our top priority, so such compliments motivate our entire team to continue striving for the best service. We hope to welcome you back again and provide you with an even better stay experience next time. Sincerely, Management

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R***y

Business

8.8

/10

Reviewed 8 week(s) ago

The staff is very friendly and easy check-in and check-out

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Accommodation's Reply

18 May 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your wonderful review of Java Paragon Hotel & Residences. We are delighted to know that you experienced a smooth check-in and check-out process and found our staff friendly and welcoming. Providing excellent service and a comfortable stay for our guests is always our priority. We truly appreciate your feedback and look forward to welcoming you again in the future. Regards, Management

Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

Very strategic location, close to everywhere

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review through Traveloka. We are delighted to hear that you enjoyed the hotel's excellent location and convenient access during your stay. We hope these amenities enhanced your memorable experience. We look forward to welcoming you back on your next stay. Sincerely, The Management

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.