How many rooms are available at Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence has 231 rooms in total.

Does Java Paragon Hotel And Residence provide parking?

Yes, Java Paragon Hotel And Residence provides parking. Please confirm details directly with the hotel.

Does Java Paragon Hotel And Residence have a swimming pool?

Yes, a swimming pool is available at Java Paragon Hotel And Residence.

What do past guests say about Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

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Java Paragon Hotel And Residence

Name: Java Paragon Hotel And Residence
Address: Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256, Jalan Mayjend Sungkono No. 101-103, Jawa Timur, 60256, Indonesia
Rating: 9

Hotels

Preferred Partner

9.0

/10

Exceptional

6,592 reviews

What Guests Say About Their Stay

Staff Friendliness (152)

Room Space (145)

Bedroom (140)

Distance To City Center (125)

Priscilla V.

10.0

/ 10

The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.

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suis h. p.

10.0

/ 10

This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.

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R***n

9.4

/ 10

The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.

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Johansen B.

9.4

/ 10

This will be my go to hotel if I’m going to Surabaya. The room is very spacious, feels like home. Also, the bathroom is nice and quite big. The attention to small details to make every guest feel comfortable is very nice.

Albert A. S.

10.0

/ 10

In the center of the city, so going anywhere is very near. Next to Ciputra World, and near to Pakuwon Mall. Surrounded by many restaurants. The food is good and there are many choices. From the room, we had a beautiful night view of Surabaya. The price was worth it for the service.

In the Area

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Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Famous among Business Traveler

Located near Shopping Spot

Excellent Restaurant

Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Java Paragon Hotel And Residence

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What's around Java Paragon Hotel And Residence

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

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Lobby 2 Java Paragon Hotel And Residence

Discover More About Java Paragon Hotel And Residence

Location

Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis.

About Java Paragon Hotel And Residence

From business event to corporate gathering, Java Paragon Hotel And Residence provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Java Paragon Hotel And Residence, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Java Paragon Hotel And Residence is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Java Paragon Hotel And Residence exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Java Paragon Hotel And Residence is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Java Paragon Hotel And Residence.

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Dining area
Early bird breakfast
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Porter

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Sauna
Spa

Sports and Recreations

Basketball
Fitness center
Outdoor tennis court
Tennis

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Transportation

Secure parking
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Java Paragon Hotel And Residence

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility Notice
The Tennis Court is currently under renovation closed temporarily from 1-1-2026 to 31-1-2027.

Deposit Policy
Deposit IDR 300,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 175,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Children with age 0 - 5 Years Free Breakfast, 6 - 11 years additional charge 50%, up to 12 years old are considered as an adult with 100% additional charge breakfast IDR 175.000,-Nett/pax

Special request may depend on hotels availability upon check-in and may cost extra additional fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra persons after reserved room's maximum capacity.

Any wedding activities including room decoration, and or photo shoot, and or video shoot in hotel area will have additional wedding charge IDR 850.000,-

Airport transfer is available for IDR 300,000/person.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Java Paragon Hotel And Residence	231
Number of floors in Java Paragon Hotel And Residence	22
Another facilities in Java Paragon Hotel And Residence	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?

There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Java Paragon Hotel And Residence?

The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Java Paragon Hotel And Residence provide breakfast?

Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence is a 4.0-star hotel.

How many floors does Java Paragon Hotel And Residence have?

Java Paragon Hotel And Residence has 22 floors.

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More Reviews from Other Guests in Java Paragon Hotel And Residence

Overall Ratings & Reviews Java Paragon Hotel And Residence

Traveloka (6,446)

Other sources (146)

9.1

Exceptional

From 6,446 reviews

Provided by travelers on

Cleanliness

9.1

Room Comfort

9.0

Meal

9.0

Location

9.2

Service and Facilites

9.1

People often mention about Java Paragon Hotel And Residence

All

Staff Friendliness (96)

Bedroom (93)

Distance to City Center (82)

Room Space (82)

Ambiance (81)

Bathroom (77)

Hotel Area (70)

Taste (70)

Variety (70)

Accessibility (68)

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Traveler Reviews Java Paragon Hotel And Residence

Number of reviews per page

Customer reviews

N***G

8.2

/10

Reviewed 5 day(s) ago

Nice hotel, view & rooms, good job teams

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Accommodation's Reply

18 May 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your kind review and positive feedback. We are truly pleased to know that you enjoyed the beautiful hotel view and found the rooms comfortable during your stay. Your appreciation for our team means a great deal to us, as we continuously strive to provide excellent service and a memorable experience for every guest. Comments like yours are a wonderful motivation for all of us to keep improving and maintaining the quality of our hospitality. We sincerely look forward to welcoming you back for another enjoyable stay in the future. Regards, Management

D***a

Leisure

10.0

/10

Reviewed 1 week(s) ago

Very impressive 2 day stay here

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience with us through Traveloka. We are delighted to hear that you enjoyed your two-day stay with us. Guest satisfaction and comfort are always our top priority, so such compliments motivate our entire team to continue striving for the best service. We hope to welcome you back again and provide you with an even better stay experience next time. Sincerely, Management

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R***y

Business

8.8

/10

Reviewed 2 week(s) ago

The staff is very friendly and easy check-in and check-out

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Accommodation's Reply

18 May 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your wonderful review of Java Paragon Hotel & Residences. We are delighted to know that you experienced a smooth check-in and check-out process and found our staff friendly and welcoming. Providing excellent service and a comfortable stay for our guests is always our priority. We truly appreciate your feedback and look forward to welcoming you again in the future. Regards, Management

Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

Very strategic location, close to everywhere

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Accommodation's Reply

18 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your review through Traveloka. We are delighted to hear that you enjoyed the hotel's excellent location and convenient access during your stay. We hope these amenities enhanced your memorable experience. We look forward to welcoming you back on your next stay. Sincerely, The Management

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Danil S. A.

Leisure

10.0

/10

Reviewed 2 week(s) ago

The staff are friendly and helpful. Although the hotel is old, it's very clean.

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2 people find it helpful

Accommodation's Reply

05 May 2026

Dear Mr. Danil, Sincerely, Java Paragon Hotel & Residences Surabaya. Thank you for your positive review through Traveloka. We are delighted to hear that you were satisfied with our friendly staff service and the hotel's well-maintained cleanliness. Your compliments encourage us to continue striving to maintain the quality of service and comfort for all our guests. We hope to welcome you back again and provide you with a similarly memorable stay next time. Sincerely, Management

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Danil S. A.

Leisure

9.7

/10

Reviewed 2 week(s) ago

Friendly staff. Delicious food. Even though the hotel is old, it's still clean.

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Accommodation's Reply

18 May 2026

Dear Daniel, We extend our warmest greetings from Bellagio Hotel & Resort Java Surabaya. We are deeply grateful for the high rating you left through Traveloka. We are delighted that you praised our warm hospitality, delicious cuisine, and cleanliness. These are all things we constantly strive to maintain. Your satisfaction and comfort are our top priority, and your valuable feedback is a great encouragement to our entire team in providing the highest quality service. We look forward to welcoming you back again. Thank you very much. The Hotel Management Team

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Wulan S. I. P.

10.0

/10

Reviewed 3 week(s) ago

Good service, I requested a cake with happy anniversary written on it and it was given free.

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Accommodation's Reply

29 Apr 2026

Dear Mr. Wulan, Greetings from Java Paragon Hotel & Residences Surabaya. Thank you so much for your wonderful review through Traveloka. We are delighted to hear that you were satisfied with our service, especially that our team was able to prepare a surprise cake for your special birthday celebration. We are honored to have been a part of this memorable occasion. We will continue to strive to provide the best service and special attention to every guest. We hope to welcome you back again in the future to create more wonderful moments with us. Sincerely, Management

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Verified Traveler

9.1

/10

Reviewed 3 week(s) ago

The room is spacious, clean, the breakfast menu is delicious and varied.

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1 people find it helpful

Accommodation's Reply

29 Apr 2026

Dear Mr./Ms. G*t, Warm regards from Java Paragon Surabaya Hotel & Accommodation. Thank you very much for your positive review through Traveloka. We are delighted to hear that you felt comfortable in your spacious and clean room during your stay and enjoyed our delicious and varied breakfast menu. This motivates our team to continue striving to maintain the quality of our services and facilities. We will do our best to provide the best possible stay experience for all our guests. We hope to welcome you back in the future with even better service. Sincerely, The Management

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Tjwanto T.

Leisure

10.0

/10

Reviewed 4 week(s) ago

Comfortable and quiet, nice and clean swimming pool.

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Accommodation's Reply

23 Apr 2026

Dear Mr. Tjiwanto, Sincerely yours, Java Paragon Surabaya Hotel & Accommodation. Thank you for your positive review through Traveloka. We are delighted to hear that you felt comfortable and enjoyed the tranquil atmosphere during your stay. We are also pleased to know that our swimming pool met your expectations in terms of cleanliness and quality. We will share your compliments with our team to inspire us to continue maintaining and improving our services. We hope to welcome you back again on your next stay. Sincerely, Management

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N***G

Staycation

8.5

/10

Reviewed 5 week(s) ago

Quiet place & comfy room, also good location in West Surabaya

1 people find it helpful

Accommodation's Reply

23 Apr 2026

Dear N***G, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your wonderful review of Java Paragon Hotel & Residences. We’re truly pleased to know that you enjoyed the peaceful atmosphere, the comfort of your room, and our convenient location in West Surabaya. It’s always rewarding to hear that our guests can relax and feel at ease during their stay with us. Your kind words are greatly appreciated and will certainly be shared with our team as encouragement to continue providing the best service possible. We hope to have the pleasure of welcoming you back for another enjoyable and comfortable stay in the near future. Regards, Management

Nugroho I. P.

Business

9.4

/10

Reviewed 5 week(s) ago

Java Paragon is a great place to stay. The breakfast makes you want to try it again and again. The rooms are comfortable! Everything else is great!

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Accommodation's Reply

23 Apr 2026

Dear Mr. Nugroho, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you for sharing your stay experience with us through Traveloka. We are delighted to hear that you enjoyed your stay with us, especially the impressive breakfast and the comfort of the room. Your review inspires our entire team to continue striving for the best service. We hope to welcome you back again. Sincerely, Management

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D***n

Leisure

9.2

/10

Reviewed 5 week(s) ago

It's hard to find a place to eat around the hotel.

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Accommodation's Reply

23 Apr 2026

Dear Mr. D*n, Sincerely, Java Paragon Hotel and Residences Surabaya. Thank you for sharing your stay experience through Traveloka. We understand that easy access to food options is important for your stay, and we apologize for any inconvenience you may have experienced. Our hotel has several restaurants offering a variety of menus, from Indonesian to Western cuisine. We also offer room service with a diverse menu for your convenience. Alternatively, if you wish to explore the surrounding area, our hotel is located near a shopping mall, just a 5-minute walk away, with many restaurants to choose from. We hope this information helps you choose Java Paragon Hotel & Residences again. Sincerely, Management

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L***a

Leisure

9.6

/10

Reviewed 6 week(s) ago

The rooms and bathrooms are usually not cleaned, they are only tidied up and the sheets are changed.

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Accommodation's Reply

13 Apr 2026

Dear Ms. L*a, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for sharing your stay experience through Traveloka. We apologize for any inconvenience you experienced regarding the cleanliness of the room and bathroom. We will follow up on this matter with the relevant team immediately to improve our cleanliness standards and prevent such incidents from happening again. We greatly appreciate your review and hope to provide you with a better experience on your next stay. Sincerely, Management

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Priscilla V.

Staycation

10.0

/10

Reviewed 8 week(s) ago

The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.

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1 people find it helpful

Accommodation's Reply

13 Apr 2026

Dear Ms. Priscilla, Warm regards from Java Paragon Hotel & Residences Surabaya. Thank you so much for your positive review. We are delighted to hear that you and your family, especially your children, enjoyed the pool facilities and the child-friendly atmosphere of the hotel. We appreciate your appreciation of the facilities and the friendliness and assistance of our team. This motivates us to continue striving for the best service. We hope to welcome you and your family back for another enjoyable stay soon. Sincerely, The Management

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Toyo H.

10.0

/10

Reviewed 8 week(s) ago

Everything is good, except the bathroom door could not be locked, but it still closed. 🙂👌👍

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Accommodation's Reply

13 Apr 2026

Dear Mr. Toyo, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for your feedback and for sharing your experience with us. We’re glad to hear that overall everything was good during your stay. We sincerely apologize for the inconvenience regarding the bathroom door lock. Your comment is very important to us, and we will have our maintenance team inspect and fix this issue to ensure better comfort and privacy for our guests. We truly appreciate your input and hope to welcome you back for an even better stay in the future. Regards, Management

Muhammad K.

Staycation

10.0

/10

Reviewed 8 week(s) ago

Overall, it's very comfortable, great, and everything about it is excellent. There's only one thing I'd like to comment on: the hot water. It only lasts about five minutes. After that, you have to wait a while for it to come back, and that only lasts for 5-7 minutes. Other than that, it's very good; no comments.

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Accommodation's Reply

13 Apr 2026

Dear Mr. Muhammad, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your positive review through Traveloka. We are delighted to hear that you were comfortable and enjoyed your stay with us. We appreciate your feedback regarding the hot water issue. We apologize for any inconvenience this may have caused. We will contact the relevant team immediately to ensure the hot water system is functioning more efficiently and consistently in the future. We look forward to welcoming you back again with even better service. Sincerely, Management

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A***m

Staycation

9.4

/10

Reviewed 9 week(s) ago

Overall good, it was a nice trip. I might be back to stay at Java Paragon.

1 people find it helpful

Accommodation's Reply

24 Mar 2026

Dear A***m, Warmest Greeting from Java Paragon Hotel and Residences Surabaya. Thank you for taking the time to share your positive feedback through Traveloka. We are truly delighted to hear that you had a nice trip and enjoyed your overall stay. Your kind words mean a lot to our team, as we continuously strive to provide a comfortable and memorable experience for all of our guests. We’re especially pleased to know that you are considering staying with us again. It would be our absolute pleasure to welcome you back and serve you even better on your next visit. If there is anything we can do to make your future stay more enjoyable, please do not hesitate to let us know. We truly appreciate your support and look forward to seeing you again soon. Regards, Management

Lauwrensius A.

Leisure

10.0

/10

Reviewed 13 week(s) ago

Thank you for providing the best service.

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Accommodation's Reply

24 Mar 2026

Dear Mr. Lawrence, From Java Paragon Hotel & Accommodations, Surabaya, we respectfully thank you for your review on Traveloka. We are delighted to hear that you were satisfied with our services. Guest satisfaction is our top priority, and we remain committed to providing the best possible experience. We hope to welcome you back again soon. Sincerely, The Management Team

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Verified Traveler

Leisure

10.0

/10

Reviewed 13 week(s) ago

Comfortable hotel, close access to the mall, clean, and good service.

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Accommodation's Reply

19 Feb 2026

Dear Mr./Mr. G*t, From Java Paragon Surabaya Hotel & Accommodations, we respectfully thank you for your review and feedback through Traveloka. We are delighted to hear that you felt comfortable during your stay, enjoyed the convenient access to the shopping mall, and were impressed with the cleanliness and excellent service from our team. Guest satisfaction and comfort are our top priority. This positive review encourages our entire team to continue providing the best service. We hope to welcome you back for your next stay. Sincerely, Management

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A***a

10.0

/10

Reviewed 13 week(s) ago

Strategic location, close to everywhere. The rooms are spacious and comfortable.

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Accommodation's Reply

19 Feb 2026

Dear Mr./Ms. A*a, Sincerely yours from Java Paragon Surabaya Hotel & Accommodations. Thank you for your review and feedback through Traveloka. We are delighted to hear that you enjoyed our hotel's excellent location, making it easy to travel to various places, and we are pleased that our spacious and comfortable rooms provided a memorable stay. This review is an encouragement to our entire team to continue providing the best service. We hope to welcome you back again on your next stay. Sincerely, Management

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