How many rooms are available at Java Paragon Hotel And Residence

Java Paragon Hotel And Residence has 231.

Are there any parking spots at Java Paragon Hotel And Residence ?

Yes: Yes, there are parking spots at Java Paragon Hotel And Residence

Is there a swimming pool at Java Paragon Hotel And Residence?

Yes, a swimming pool is available at Java Paragon Hotel And Residence.

What do past guests say about Java Paragon Hotel And Residence?

Java Paragon Hotel And Residence is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

SGD | EN

Support

Search Hotels

Java Paragon Hotel And Residence

Name: Java Paragon Hotel And Residence
Address: Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256, Jalan Mayjend Sungkono No. 101-103, Jawa Timur, 60256, Indonesia
Rating: 8.4

Hotels

Preferred Partner

Finding rooms for you...

8.4

/10

Very Good

6,844 reviews

What Guests Say About Their Stay

Staff Friendliness (173)

Room Space (166)

Bedroom (161)

Hotel Area (145)

Verified Traveler

10.0

/ 10

The hotel staff was very responsive to customer complaints, and the refrigerator was replaced within 30 minutes when it wasn't cooling. The food was delicious and varied, ranging from Indonesian to Western cuisine.

See original

T***o

8.5

/ 10

The hotel is great! The pool is clean, the service is friendly, and the location is great. It's a very satisfying workout experience. It's well worth the price. The lockers are nice and the bathrooms are comfortable. There's a hairdryer too.

See original

Priscilla V.

10.0

/ 10

The hotel is great... very kid-friendly. My kids loved the swimming pool. The facilities are also great. Moreover, the staff are very friendly and helpful.

See original

suis h. p.

10.0

/ 10

This hotel is perfect for a family vacation. The staff is friendly and the rooms are clean. There's also a children's pool, and the breakfast is varied and delicious.

See original

R***n

9.4

/ 10

The hotel staff was friendly and efficient. I checked in without any issues, and was immediately given my room key. Throughout my stay at Hotel Paragon, I experienced no issues whatsoever, and it was always a comfortable stay. Thank you to all the staff at Hotel Paragon... I will definitely stay at Hotel Paragon again.

See original

In the Area

See Map

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Famous among Business Traveler

Located near Shopping Spot

Excellent Restaurant

Staying at Java Paragon Hotel And Residence is a good choice when you are visiting Dukuh Pakis. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Java Paragon Hotel And Residence

Now you can enjoy more benefits, including the option to pay near your stay date!

Got it

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

What's around Java Paragon Hotel And Residence

Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256

Discover More Places

Lobby 2 Java Paragon Hotel And Residence

Discover More About Java Paragon Hotel And Residence

Java Paragon Hotel And Residence Rates per Night

Java Paragon Hotel And Residence room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best Java Paragon Hotel And Residence hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Java Paragon Hotel And Residence Location & Address

Java Paragon Hotel And Residence is located at Jalan Mayjend Sungkono No. 101-103, Dukuh Pakis, Surabaya, Jawa Timur, Indonesia, 60256, Jl. Mayjen Sungkono 101-103, Dukuh Pakis, Surabaya, East Java, Indonesia, 60225. It's situated in the Surabaya area of Indonesia, known for its vibrant city life and culinary scene. The hotel is approximately 7 km from the city center.

How to go to Java Paragon Hotel And Residence from Airport

Navigating from Juanda International Airport (SUB) to Java Paragon Hotel And Residence is straightforward. Several options are available, each with its own advantages in terms of cost and convenience. Consider these options for your hotel transfer from airport to hotel.

Taxi (Most Direct):
Taxis are readily available at the airport. This is the most direct option, taking approximately 30-45 minutes depending on traffic.
Ride Hailing (Convenient):
Ride hailing services are available in Surabaya. Simply book a ride through the app for a convenient and relatively quick transfer.
Airport Bus (Most Affordable):
The DAMRI airport bus offers a budget-friendly option. Look for the bus heading towards Purabaya Bus Terminal, then take a local bus or taxi to the hotel. This is the cheapest option but takes the longest.
Hotel Transfer (Pre-Booked):
Check if Java Paragon Hotel And Residence offers a hotel transfer service. This can be pre-booked for a hassle-free experience.

Tips:

For the most convenient route, consider a taxi or ride hailing service, especially if you have luggage. If you're on a budget and have time to spare, the airport bus is a viable option.

Java Paragon Hotel And Residence Reviews & Summary

Looking for all about hotel Java Paragon Hotel And Residence? This hotel consistently receives positive hotel reviews, making it a popular choice for travellers visiting Surabaya. Guests frequently praise its excellent service, comfortable accommodations, and convenient location. What makes Java Paragon Hotel And Residence stand out is its commitment to providing a memorable experience. The hotel boasts a range of amenities, including a swimming pool, fitness center, and multiple dining options. Its spacious rooms and attentive staff ensure a comfortable and enjoyable stay. Here's what one satisfied guest had to say: "The Java Paragon Hotel And Residence exceeded my expectations! The staff were incredibly friendly and helpful, the room was spacious and well-appointed, and the location was perfect for exploring Surabaya. I highly recommend this hotel."

Java Paragon Hotel And Residence Room Types Available

Choosing the right hotel room type can significantly enhance your stay at Java Paragon Hotel And Residence. Understanding the different hotel bedroom types available allows you to select the perfect accommodation to suit your needs and preferences. Here's a breakdown of the categories of hotel rooms you can find:

Deluxe Room:
These rooms offer comfortable accommodation with city views. Non-smoking options are available.
Executive Suite:
Enjoy extra space and enhanced amenities in these suites, some featuring bathtubs.
Family Room:
Ideal for families, these rooms offer ample space and may include connecting rooms.
Presidential Suite:
The most luxurious option, offering panoramic views, a separate living area, and premium amenities.

Java Paragon Hotel And Residence is not a pet-friendly hotel.

Hotel Facilities in Java Paragon Hotel And Residence

Java Paragon Hotel And Residence offers a wide array of hotel facilities to ensure a comfortable and enjoyable stay for all guests. From relaxation to recreation, the hotel amenities cater to both adults and children.

Swimming Pool:
Take a refreshing dip in the outdoor swimming pool. Open daily from 7 AM to 7 PM.
Fitness Center:
Stay active with state-of-the-art equipment. Open 24 hours.
Spa & Wellness Center:
Indulge in rejuvenating treatments. Prices vary depending on the service.
Kids' Club:
Keep the little ones entertained with supervised activities. Open from 9 AM to 6 PM.
Business Center:
Stay connected with business facilities. Open 24 hours.
Free Wi-Fi:
Enjoy complimentary high-speed internet access throughout the hotel.

Hotel Buffet or Restaurant/Cafe in Java Paragon Hotel And Residence

Java Paragon Hotel And Residence boasts several dining options, ensuring a delightful culinary experience for every guest. Whether you're looking for a hearty hotel buffet or a quick bite at the hotel cafe, you'll find something to satisfy your cravings.

The Cafe:
Enjoy a variety of international and Indonesian dishes. Open for breakfast, lunch, and dinner. Buffet breakfast is available at approximately SGD 25 per person.
Citrus Restaurant:
Specializing in Asian cuisine, this restaurant offers a sophisticated dining experience. Open for lunch and dinner. Signature dishes include Peking Duck and Singapore Chilli Crab.
Pool Bar:
Relax by the pool and enjoy refreshing drinks and light snacks. Open from 10 AM to 10 PM.

Java Paragon Hotel And Residence Airport pickups and How to Book

Looking for hotels with airport shuttle services? Java Paragon Hotel And Residence offers a convenient hotel to airport transfer service for its guests. To arrange an airport pick-up, simply contact the hotel directly at least 24 hours in advance. Here's how to book:

Contact the hotel's concierge or front desk via phone or email.
Provide your flight details, including arrival time and flight number.
Confirm the pick-up location and any special requirements.

Nearby MRT Station & Bus Stops

Navigating Surabaya using public transport is relatively easy, with several MRT nearby and bus stops nearby Java Paragon Hotel And Residence. Knowing the nearest MRT station and nearby bus station can make your travel more convenient.

Nearest Bus Stop:
The closest bus stop is located on Jalan Mayjen Sungkono, approximately 500 meters from the hotel. Several local buses pass through this stop.

For bus travel, you can purchase a prepaid card at convenience stores or bus terminals.

Nearby Attractions for Family / Kid Friendly

Surabaya offers a variety of nearby activities and nearby places to go, making it a fantastic destination for families. If you're looking for nearby sightseeing places and things to see nearby, here are a few kid-friendly options near Java Paragon Hotel And Residence:

Surabaya Zoo (Kebun Binatang Surabaya):
One of the oldest zoos in Indonesia, home to a diverse collection of animals. Approximately 8 km from the hotel. Entry fee: SGD 7 per person.
Ciputra Waterpark:
A fun-filled waterpark with various slides and pools. Approximately 10 km from the hotel. Entry fee: SGD 15 per person.
House of Sampoerna:
A museum showcasing the history of Sampoerna cigarettes, with interactive exhibits. Approximately 6 km from the hotel. Free entry.
Monumen Kapal Selam (Submarine Monument):
A real submarine turned into a museum, offering a unique experience. Approximately 5 km from the hotel. Entry fee: SGD 3 per person.
Taman Bungkul:
A beautiful park with playgrounds, a skate park, and a food court. Approximately 4 km from the hotel. Free entry.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Indonesia!

Where to eat near Java Paragon Hotel And Residence (Surabaya)

Exploring the nearby dining scene around Java Paragon Hotel And Residence is a must for any food lover. From trendy cafes to authentic local food, there's something for everyone. Here are some recommendations for nearby dining:

Cafes/Restaurants:

Carpentier Kitchen:
A popular spot known for its delicious coffee and Western-style dishes.
Bon Ami Restaurant:
A Surabaya institution serving Indonesian and European cuisine.
My Kopi-O!:
A cafe chain offering a variety of coffee drinks and light meals.

Local Street Food:

Sate Klopo Ondomohen:
Grilled coconut satay, a Surabaya specialty.
Rawon Setan:
A rich beef soup with a dark, flavorful broth.
Lontong Balap:
A traditional rice cake dish with bean sprouts and tofu.
Tahu Tek Tek:
Fried tofu with shrimp paste and peanut sauce.
Rujak Cingur:
A unique salad with boiled cow lips and a spicy peanut sauce.

Shopping places near Java Paragon Hotel And Residence (Surabaya)

If you're looking for nearby shopping options, Java Paragon Hotel And Residence is conveniently located near several malls and department stores near me. Whether you're searching for high-end brands or local souvenirs, you'll find plenty of shops near me to explore.

Tunjungan Plaza:
One of the largest shopping malls in Surabaya, offering a wide range of international and local brands.
Pakuwon Mall:
A modern shopping mall with a variety of retail outlets, restaurants, and entertainment options.
Galaxy Mall:
Another popular shopping destination with a mix of fashion, dining, and entertainment.

Other Places to Stay Near Java Paragon Hotel And Residence

If Java Paragon Hotel And Residence is fully booked or you're looking for alternative accommodations, here are some other options to consider. There are many affordable hotels nearby, ranging from luxury to budget-friendly.

Luxury/5-Star Hotels Nearby:

Shangri-La Hotel, Surabaya:
A luxurious hotel offering exceptional service and amenities.
The Westin Surabaya:
A stylish hotel with modern rooms and a rooftop pool.
JW Marriott Hotel Surabaya:
A sophisticated hotel with a range of dining options and a spa.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Indonesia!

Four-Star Hotels Nearby:

Wyndham Surabaya:
A comfortable hotel with a convenient location.
Hotel Ciputra World Surabaya:
A modern hotel connected to a shopping mall.
Mercure Surabaya Grand Mirama:
A well-appointed hotel with a range of facilities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Indonesia!

Three-Star Hotels Nearby:

Pop! Hotel Gubeng Surabaya:
A budget-friendly option with clean and comfortable rooms.
Amaris Hotel Embong Malang Surabaya:
A simple and convenient hotel in a central location.
Favehotel MEX Surabaya:
A modern hotel with a vibrant atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Indonesia!

Conclusion

Finding the perfect hotel for your trip to Surabaya is essential, and Java Paragon Hotel And Residence offers a fantastic option with its excellent location, amenities, and service. With various room types and facilities, it caters to a wide range of travellers. Don't miss out on the chance to experience this wonderful hotel. Check hotel availability and make your hotel reservations today! Ready to book your stay? Visit Traveloka to book cheap hotels in Indonesia and find the best deals on accommodations. Looking for something closer to your current location? Explore cheap hotels nearby and discover the perfect place to stay.

All facilities in Java Paragon Hotel And Residence

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Functional Hall

Lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Buffet breakfast
Cafe
Dining area
Early bird breakfast
Set menu dinner
Set menu lunch
Show cooking restaurant
Snacks
Winery

Hotel Services

Bellhop
Welcoming drinks
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Porter

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

General

AC
Ballroom
Banquet
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area
Terrace

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Shops
Supermarket

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Business Facilities

Business center
Computer station
Meeting facilities
Photocopier
PRINTER
Projector

Things to Do

Fitness center
Health club
Massage
Outdoor pool
Sauna
Spa

Sports and Recreations

Basketball
Fitness center
Outdoor tennis court
Tennis

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Transportation

Secure parking
Valet parking (surcharge)

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in Java Paragon Hotel And Residence

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Facility

The Tennis Court is currently under renovation closed temporarily from 1-1-2026 to 31-1-2027.

Read All

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Java Paragon Hotel And Residence	231
Number of floors in Java Paragon Hotel And Residence	22
Another facilities in Java Paragon Hotel And Residence	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Java Paragon Hotel And Residence

What are available facilities at Java Paragon Hotel And Residence?

There are top facilites at Java Paragon Hotel And Residence such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Java Paragon Hotel And Residence?

The standard check-in time at Java Paragon Hotel And Residence is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Java Paragon Hotel And Residence provide breakfast?

Yes, Java Paragon Hotel And Residence provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Java Paragon Hotel And Residence

Java Paragon Hotel And Residence has a 4.0-star rating.

How many floors does Java Paragon Hotel And Residence have?

Java Paragon Hotel And Residence has 22.

See All

More Reviews from Other Guests in Java Paragon Hotel And Residence

Overall Ratings & Reviews Java Paragon Hotel And Residence

Traveloka (6,690)

Other sources (154)

8.5

Very Good

From 6,690 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about Java Paragon Hotel And Residence

All

Staff Friendliness (105)

Bedroom (100)

Room Space (89)

Ambiance (88)

Distance to City Center (87)

Bathroom (84)

Hotel Area (78)

Variety (76)

Accessibility (74)

Taste (73)

Sort by

Most Recent

Format

With Text

Preferences

All Ratings, Current App Language, See all reviews

Traveler Reviews Java Paragon Hotel And Residence

Number of reviews per page

Customer reviews

Yohana E.

Staycation

9.7

/10

Reviewed 3 day(s) ago

It's comfortable here. A quiet staycation amidst the hustle and bustle of Surabaya.

See original

Find this review helpful?

Dewi R.

10.0

/10

Reviewed 6 day(s) ago

I've stayed here twice, the service is good.

See original

Find this review helpful?

Accommodation's Reply

13 Jul 2026

Dear Mr. Dewi, Sincerely, Java Paragon Hotel & Residence Surabaya. Thank you for choosing our hotel again and for taking the time to write a positive review. We are very grateful for your trust in choosing us for your second stay. We are delighted to hear that you were satisfied with the service our team provided. Guest satisfaction and comfort are our top priority, and we will strive to provide the best service on every stay. We hope to welcome you back again and provide you with an even better stay experience in the future. Sincerely, The Management Team

See original

Riana

Staycation

9.4

/10

Reviewed 6 day(s) ago

I stayed here yesterday on my way back from Bali to Jakarta, it was very comfortable. The hotel location is close to culinary places

See original

Find this review helpful?

Accommodation's Reply

13 Jul 2026

Dear Rianna S, Greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you for sharing your experience with us. We are delighted to hear that you felt comfortable during your stay at our hotel on your return trip from Bali to Jakarta. We are also pleased that the hotel's location, close to a variety of restaurants, made your stay very convenient. This appreciation and support means a lot to us. We hope to welcome you back again in the future and provide you with another comfortable and memorable stay. Sincerely, The Management

See original

N***i

10.0

/10

Reviewed 7 day(s) ago

The fitness center is complete and comfortable.

See original

Find this review helpful?

Accommodation's Reply

13 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you for taking the time to write a review about your stay through Traveloka. We are delighted that you enjoyed the fitness facilities and felt comfortable with the other amenities we provided. We are committed to providing facilities that support the comfort and needs of all our guests throughout their stay. This recognition means a great deal to us and encourages us to further improve the quality of our services and facilities. We hope to welcome you back again in the future. Sincerely, The Management Team

See original

E***h

6.9

/10

Reviewed 2 week(s) ago

Stayed in Java Paragon a few times before, but this is the first time I met a staff with a bad attitude. The female FO (whom I won’t name here, as I already filed a complaint directly to the hotel staff) wasn’t polite or friendly at all. When I checked in with the male FO, I was asking about the ‘nobar’ event & this female FO beside him just blurted out “with purchase” while still doing her thing. She just said it out loud for me to hear but didn’t even bother to look at me, or even say hi & explain it directly. But I was still fine with that. Then the same staff member was ushering a guest to the elevator & got in right after my family. She just barged in without saying hello or even flashing a smile, which was fine at first. But before I had a chance to use my key & press the button for my floor, she forced her way in to press her button first. So I let go of the button & let her go first. Then she asked me which floor I was going to, so I told her because I thought maybe she wanted to help. Instead, she rudely said that my floor required a key & couldn't be accessed without one, then grabbed my key. She didn't use any polite manners or offer to help, she just said it in a rude tone. When I explained that I already knew that & had only let her go first because she forced her way in front of me, she didn't even apologize or say anything. She just smirked and turned away. When the elevator door opened, she got out with the guest and, once again, didn't even acknowledge us as guests, no greetings whatsoever. After that, I went to the reception to ask for her name & again she answered with rude manners. Well, you’d expect a four-star hotel to have four-star hospitality & attitude, but I guess not. Fortunately, there are still many staff here that are very friendly & helpful, like Mr. Dohi the technician & also big thanks to the female staff from Avenue Lounge (I didn’t see her name tag) but she was very nice. Thank you

Find this review helpful?

Accommodation's Reply

13 Jul 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residence Surabaya. Thank you for taking the time to share your experience with us. We sincerely appreciate your loyalty as a returning guest of Java Paragon and your honest feedback regarding your recent stay. We deeply regret to learn about the unpleasant interaction you experienced with one of our Front Office team members. Please accept our sincere apologies that the service provided did not meet the standard of courtesy, warmth, and professionalism that we are committed to delivering. Your experience is certainly not the impression we wish to leave with our guests. Please be assured that your feedback has been taken seriously and will continue to evaluate and improve our service standards, especially in ensuring that every member of our team consistently demonstrates respectful communication and genuine hospitality. We are also grateful for your appreciation of Mr. Odhi and our Avenue Lounge colleague. It is wonderful to know that their assistance and friendliness made a positive impact during your stay. Your kind words will be shared with them as recognition of their efforts. We truly value your continued trust in Java Paragon and sincerely hope to have the opportunity to welcome you back and provide the exceptional experience that you have come to expect from us. Thank you once again for your constructive feedback and for helping us improve. Warm regards, Management

Verified Traveler

Staycation

10.0

/10

Reviewed 2 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your experience with us through Traveloka. We are delighted to hear that you were impressed with our team's promptness in resolving the refrigerator issue in your room. Prompt problem resolution and ensuring guest comfort are always our top priorities. We also appreciate your appreciation for the variety of food menus we offer, ranging from Indonesian to Western options, which met your expectations. This positive review inspires our entire team to continue striving for the best service. We look forward to welcoming you back on your next stay and providing you with an even better experience. Sincerely, Management

See original

W***a

Staycation

9.4

/10

Reviewed 2 week(s) ago

The location is very close to the shopping center, easy to find, the staff are friendly, the atmosphere is nice, the place is clean.

See original

Find this review helpful?

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Java Paragon Hotel Surabaya extends a warm welcome. Thank you for your positive review and rating. We are delighted to hear that you were satisfied with our excellent location, proximity to shopping malls, convenient transportation, friendly service, comfortable spaces, and cleanliness. Such reviews are a great encouragement to all our staff to continue providing the best service and experience to all our guests. We look forward to welcoming you back in the future and providing you with an even more memorable stay. Sincerely, The Management Team

See original

T***a

9.0

/10

Reviewed 3 week(s) ago

Sleeping was less comfortable, got a floor under the rooftop, noisy until midnight.

See original

1 people find it helpful

Accommodation's Reply

01 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your experience with us through Traveloka. We apologize for the inconvenience you experienced due to the noise from the rooftop area disturbing your rest. This feedback is very important to us and has been forwarded to the relevant team for evaluation to ensure all guests have a comfortable stay. We hope to welcome you again on your next stay. Please let us know your room preferences and we will do our best to accommodate them if available. Sincerely, Management

See original

iqbal f. e.

Business

10.0

/10

Reviewed 3 week(s) ago

In general, the hotel is good, strategic, no complaints whatsoever.

See original

Find this review helpful?

Accommodation's Reply

01 Jul 2026

Dear Mr. Iqbal, We extend our heartfelt greetings from Paragon Hotel & Resort Surabaya Java. Thank you very much for your valuable feedback regarding your stay. We are delighted to hear that you enjoyed your stay and that you found the hotel's location convenient. Your kind feedback is a great encouragement to us in order to improve our services and facilities. We look forward to welcoming you back again. Thank you very much. Paragon Hotel & Resort Surabaya Java Management Team

See original

R***d

Leisure

8.5

/10

Reviewed 3 week(s) ago

Stayed in a 2-bedroom residence/apartment. The building is indeed showing its age and needs renovation to make it more modern. But the room was very spacious and comfortable. It had a balcony and windows that could be opened, so it wasn't stuffy and had good air circulation. Overall, I was satisfied, even though the building is a bit old. The service was very friendly and prompt. It was worthy of its 4-star rating.

See original

Find this review helpful?

Accommodation's Reply

06 Jul 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for taking the time to share your stay experience with us through Traveloka. We are delighted to hear that you were satisfied with the comfort of the spacious 2-bedroom apartment, the good ventilation, and the friendly and attentive service from our team. Your compliments on the quality of service and your assessment that we deserve our 4-star rating motivate our entire team to continue striving for the best possible service. Thank you also for your feedback regarding the condition of the building. For your information, we have recently upgraded several facilities such as the fitness center, restaurant, ballroom, meeting rooms, and other amenities. We hope these improvements will enhance your stay even more. We look forward to welcoming you back on your next stay and providing you with an even more memorable experience. Sincerely, Management

See original

Nugroho I. P.

Business

9.4

/10

Reviewed 3 week(s) ago

While not a new hotel in Surabaya, comfort is one of its strengths. I absolutely love the breakfast variety; I want to try everything, especially the local cuisine.

See original

1 people find it helpful

Accommodation's Reply

30 Jun 2026

Dear Mr. Nugroho, Sincerely, Java Paragon Hotel & Residence Surabaya. Thank you for taking the time to share your experience. We are delighted to hear that you felt comfortable during your stay and enjoyed our diverse breakfast menu, especially the local dishes. This compliment motivates us to continue providing the best service. As part of our commitment to improving guest comfort, we have upgraded various hotel facilities, including our Premier Rooms. We look forward to welcoming you back for an even more comfortable stay. Sincerely, The Management

See original

S***y

Leisure

10.0

/10

Reviewed 3 week(s) ago

The hotel's location is great, it's clean, and the breakfast is varied and delicious. Highly recommended!

See original

Find this review helpful?

Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you so much for your excellent review and feedback about our hotel. We are delighted to hear that you were satisfied with our superb location, cleanliness, and the diverse breakfast menu that suited your preferences. Such positive reviews are a great encouragement to our entire team and motivate us to continue providing the best service and guest experience. We hope to welcome you again in the future and provide you with an equally memorable or even better experience. Sincerely, The Management Team

See original

Rosnianta

8.5

/10

Reviewed 3 week(s) ago

over all recommended all. and okay all

See original

Find this review helpful?

Accommodation's Reply

30 Jun 2026

Dear Ms. Rosnianta, Sincerely, Java Paragon Hotel & Residence Surabaya. Thank you very much for taking the time to share your feedback and comments regarding your stay at our hotel. We are delighted to hear that your overall experience was satisfactory and met your expectations. We hope to welcome you back again in the future and provide you with an even more comfortable and memorable stay. Sincerely, The Management Team

See original

R***a

8.5

/10

Reviewed 3 week(s) ago

Overall everything is okay and recommended

See original

Find this review helpful?

Accommodation's Reply

30 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel & Accommodation, Surabaya. Thank you for your positive review and rating through Traveloka. We are delighted to hear that you were overall satisfied with the facilities and services we provided. Such positive reviews encourage our entire team to continuously maintain and improve the quality of our services in order to provide comfortable and memorable stays for all our guests. We hope to welcome you back on your next stay and provide an even better experience. Sincerely, Management

See original

N***G

Transit

8.2

/10

Reviewed 4 week(s) ago

Good room, good stay, good staff.

Find this review helpful?

Accommodation's Reply

23 Jun 2026

Dear Guest, Warmest Greeting from Java Paragon Hotel and Residence Surabaya. Thank you for your kind review and for sharing your experience with us. We are delighted to hear that you enjoyed your room, had a pleasant stay, and found our staff to be helpful and attentive throughout your visit. Your positive feedback means a great deal to our team and serves as a wonderful encouragement for us to continue delivering excellent service to all our guests. We sincerely appreciate your support and look forward to welcoming you back for another enjoyable and memorable stay in the future. Warm regards, Management

lidya T.

Leisure

9.4

/10

Reviewed 5 week(s) ago

It was a great stay here, comfortable, and very affordable. 👍 The food is delicious, and the location is great. If I go to Surabaya, I'll definitely stay here☺

See original

1 people find it helpful

Accommodation's Reply

18 Jun 2026

Dear Ms. Lydia, Sincerely yours, Java Paragon Hotel & Residence Surabaya. Thank you for your positive review and rating through Traveloka. We are delighted to hear that your stay was enjoyable, from the comfort of the room and the menu that met your expectations to the convenient location. Such reviews are a great inspiration to our entire team. We hope to welcome you back again on your next stay. Sincerely, Management

See original

T***o

8.5

/10

Reviewed 7 week(s) ago

See original

Find this review helpful?

Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Warm greetings from Java Paragon Surabaya Hotel and Accommodation. Thank you for your positive review and rating through Traveloka. We are delighted to hear that you enjoyed our facilities and services, from the clean swimming pool and friendly service to the hotel's excellent location. We are also pleased that the sports facilities, lockers, restrooms, and hair dryers made your stay more comfortable. Thank you for your trust in us, and we hope to welcome you back again in the future. Sincerely, The Management Team

See original

I***a

Staycation

8.4

/10

Reviewed 8 week(s) ago

Everything was ok, except for the AC, got a room with a fan but it wasn't cold... it was okay to sleep while shivering, the staff checked the AC temperature and said it was cold but it was still hot, offered to move rooms but no follow up

See original

Find this review helpful?

Accommodation's Reply

29 May 2026

Dear Valued Guest, This is Java Paragon Surabaya Hotel and Accommodation. Thank you so much for taking the time to share your valuable feedback and review through Traveloka. We sincerely apologize for the inconvenience caused by the malfunctioning air conditioning in your room during your stay. We checked the room temperature several times, but it did not meet your expectations. We are also very sorry that we were unable to respond to your request for a room change quickly and appropriately. Our reception desk is open 24 hours a day to assist all guests. Your valuable feedback is important for improving the quality of our service and providing you with a more comfortable stay. We hope to welcome you back again. We will do our best to provide you with an even more satisfying experience in the future. Thank you. The Management Team, Java Paragon Surabaya Hotel and Accommodation.

See original

H***a

Business

10.0

/10

Reviewed 8 week(s) ago

The staff is friendly and professional.

See original

Find this review helpful?

Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel, Surabaya. Thank you for your compliments. We are delighted to know that the friendliness and professional service of our staff made your stay even more memorable. Such compliments motivate us to continue striving to provide the best service to all our guests. We hope to welcome you back to our hotel again. Sincerely, The Management

See original

M***h

9.1

/10

Reviewed 8 week(s) ago

I stay here often and am always a regular. Unfortunately, there are often events, so the elevators can be long waits.

See original

1 people find it helpful

Accommodation's Reply

26 May 2026

Dear Valued Guest, Warm greetings from Java Paragon Hotel, Surabaya. Thank you for your continued trust in Java Paragon Hotel as your accommodation. We are delighted that you are a loyal guest and that you find comfortable during your stay. We apologize for any occasional elevator waiting times during hotel events. Your feedback is very important to us and will be used in our evaluations to improve comfort and service for all guests. Thank you for your understanding and support. We hope to welcome you back again with an even better stay experience on every visit. Sincerely, The Management Team

See original

Number of reviews per page

Ready to make up your mind?

Book Your Stay Now

Lobby 4 Java Paragon Hotel And Residence

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.