How many rooms are available at Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya has 104 rooms in total.

Does Goldvitel Hotel Surabaya provide parking?

Yes, Goldvitel Hotel Surabaya provides parking. Please confirm details directly with the hotel.

Does Goldvitel Hotel Surabaya have a swimming pool?

Yes, a swimming pool is available at Goldvitel Hotel Surabaya.

Does Goldvitel Hotel Surabaya provide late check-out?

Yes, late check-out is available at Goldvitel Hotel Surabaya, subject to availability. Please contact the hotel directly to arrange this.

What do past guests say about Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

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Goldvitel Hotel Surabaya

Name: Goldvitel Hotel Surabaya
Address: Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261, Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Jawa Timur, 60261, Indonesia
Rating: 8.6

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8.6

/10

Very Good

2,063 reviews

What Guests Say About Their Stay

Distance To City Center (399)

Staff Friendliness (331)

Accessibility (281)

Ambiance (267)

J***y

10.0

/ 10

Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.

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F***a

10.0

/ 10

Excellent and friendly service. Thank you for celebrating my birthday and providing me with a birthday cake. It was truly memorable! ⭐⭐⭐⭐⭐ 🎂✨💕

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PT Carbay S. I.

10.0

/ 10

The rooms are clean, comfortable, and well-appointed. The beds are comfortable, the air conditioning works well, and the in-room amenities are complete enough to meet your needs during your stay. The hotel grounds are also well-maintained.

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Ali Z.

10.0

/ 10

Staying here is very comfortable and affordable. It offers city views, making it highly recommended for a staycation. The staff is very friendly.

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Verified Traveler

10.0

/ 10

The hotel view is very nice, the view of the lights of Surabaya city at night and the room facilities are luxurious at the cheapest price.

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In the Area

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Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Great value in its class

High-quality service

Goldvitel Hotel Surabaya is a hotel is located at Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Goldvitel Hotel Surabaya

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What's around Goldvitel Hotel Surabaya

Jl. Basuki Rahmat No.147, Embong Kaliasin, Kec. Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60261

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Location

Goldvitel Hotel Surabaya is a hotel is located at Genteng.

About Goldvitel Hotel Surabaya

Goldvitel Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

For you, travelers who wish to travel comfortably on a budget, Goldvitel Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Goldvitel Hotel Surabaya.

Goldvitel Hotel Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Goldvitel Hotel Surabaya will surely spoil you for numerous shopping centers nearby.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Goldvitel Hotel Surabaya provides a pleasant accommodation for your stay.

From business event to corporate gathering, Goldvitel Hotel Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Goldvitel Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Goldvitel Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Goldvitel Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Goldvitel Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Goldvitel Hotel Surabaya.

All facilities in Goldvitel Hotel Surabaya

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Hotel Services

Bellhop
Concierge
Doorman
Express check-in
Express check-out
Front desk
24-hour Receptionist
24-hour security
Late check-out
Laundry service
Luggage storage
Medical service
Multilingual staff
Wedding service

Public Facilities

Parking
Coffee shop
Elevator
24-hour room service
Restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Minibar
Shower
TV

Things to Do

Fitness center
Karaoke
Massage
Outdoor pool
Sauna
Spa

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Shops
Supermarket

Transportation

Area shuttle with surcharge
Bicycle rental
Shopping center shuttle
Valet parking

Food and Drinks

Bar
Buffet breakfast
Cafe
Pub

General

AC
Non-smoking room
Swimming pool

Shuttle Service

Airport transfer (surcharge)
Cruise shuttle (surcharge)
Ferry terminal shuttle (surcharge)

Business Facilities

Conference room
Meeting facilities

Connectivity

Free WiFi

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Goldvitel Hotel Surabaya

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Important Note

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Goldvitel Hotel Surabaya	104
Number of floors in Goldvitel Hotel Surabaya	20
Another facilities in Goldvitel Hotel Surabaya	Bellhop, Concierge, Doorman, Express check-in, Express check-out

Frequently asked question in Goldvitel Hotel Surabaya

What are available facilities at Goldvitel Hotel Surabaya?

There are top facilites at Goldvitel Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Goldvitel Hotel Surabaya?

The standard check-in time at Goldvitel Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Goldvitel Hotel Surabaya provide breakfast?

Yes, Goldvitel Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Goldvitel Hotel Surabaya?

Goldvitel Hotel Surabaya is a 4.0-star hotel.

How many floors does Goldvitel Hotel Surabaya have?

Goldvitel Hotel Surabaya has 20 floors.

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More Reviews from Other Guests in Goldvitel Hotel Surabaya

Overall Ratings & Reviews Goldvitel Hotel Surabaya

Traveloka (2,063)

8.6

Very Good

From 2,063 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.3

Meal

8.3

Location

8.9

Service and Facilites

8.5

People often mention about Goldvitel Hotel Surabaya

All

Distance to City Center (244)

Staff Friendliness (207)

Ambiance (205)

Bedroom (204)

Bathroom (175)

Accessibility (164)

Hotel Area (153)

Room Space (149)

Surroundings (138)

Variety (132)

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Traveler Reviews Goldvitel Hotel Surabaya

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Customer reviews

H***o

6.1

/10

Reviewed 17 hour(s) ago

The room and toilet smelled really bad from the moment we entered. The hotel was quiet.

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Hieu T.

8.5

/10

Reviewed 2 day(s) ago

The view is beautiful. The food is decent. It gets a bit noisy at night, so it's best to stay on the 8th floor or higher.

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Nadia O.

Leisure

8.8

/10

Reviewed 2 day(s) ago

Strategically located hotel, close to malls and restaurants. The staff is friendly and very helpful. The room was a little dirty.

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Antonius E.

Staycation

8.2

/10

Reviewed 3 day(s) ago

Salty food. Why does breakfast require a fee for coffee? Whatever type of coffee you want, breakfast should be free, right?

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I***n

Staycation

6.2

/10

Reviewed 3 day(s) ago

I was given a free coupon, but it turned out to only be fried tofu and pork rind crackers. I might as well skip the coupon altogether.

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J***y

Staycation

10.0

/10

Reviewed 4 day(s) ago

Friendly and detailed service when explaining, comfortable room, breakfast taste just right for my palate and my family's.

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F***a

Business

10.0

/10

Reviewed 5 day(s) ago

Excellent and friendly service. Thank you for celebrating my birthday and providing me with a birthday cake. It was truly memorable! ⭐⭐⭐⭐⭐ 🎂✨💕

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N***s

Business

8.7

/10

Reviewed 5 day(s) ago

There are lots of small cockroaches in the bedroom and insects in the bathroom.

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M Rivandi

10.0

/10

Reviewed 1 week(s) ago

Celebrating my mom's birthday with a staycation here was the best. Friendly service and great facilities, thank you.

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Accommodation's Reply

15 Aug 2026

Dear Mr./Ms. M. Rivandi, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave to Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M Rivandi

10.0

/10

Reviewed 1 week(s) ago

Celebrating my mom's birthday with a staycation here was the best. Friendly service and great facilities, thank you.

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Accommodation's Reply

15 Aug 2026

Dear Mr./Ms. M. Rivandi, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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R***n

Business

8.5

/10

Reviewed 2 week(s) ago

The bed and room are clean enough, and the room is cleaned regularly every day with cleanliness that can be rated at 8.

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Accommodation's Reply

08 Aug 2026

Dear Mr./Ms. R*n, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will be able to return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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A***i

5.7

/10

Reviewed 2 week(s) ago

The old AC hadn't been replaced and was making noise. The room faced the sun. They should have paid more attention to the comfort of the room. It was incredibly hot. Even the hallway was hot. Checking in took only 20 minutes and then checking out immediately. Uncomfortable.

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Accommodation's Reply

07 Aug 2026

Dear Mr./Ms. A*i, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Pak S.

Business

10.0

/10

Reviewed 2 week(s) ago

Hotel near work, often stay at Goldvitel.

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Accommodation's Reply

03 Aug 2026

Dear Mr./Ms. S., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Purwadi P.

10.0

/10

Reviewed 2 week(s) ago

My first experience staying at Goldvitel was pleasant, comfortable, welcoming, and friendly. Thank you to the friendly and kind staff.

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Accommodation's Reply

06 Aug 2026

Dear Ms. Puravadee P, Sincerely yours from Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. We are delighted that your first stay at Goldvitel was so pleasant, comfortable, and welcoming. Thank you to all the friendly and kind staff. Your family's experience at Goldvitel Hotel Surabaya motivates us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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s***e

Leisure

8.6

/10

Reviewed 3 week(s) ago

The room was so cramped, it was difficult to pray. The food was almost all mediocre, so I just had a taste, as nothing really stimulated my appetite.

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Accommodation's Reply

03 Aug 2026

Dear Sir/Madam s*e, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya such an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We hope you and your family will visit our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Afifah R.

8.5

/10

Reviewed 3 week(s) ago

The staff was friendly, check-in could have been earlier, the room was clean, but the bathroom smelled a bit. But overall, it was okay.

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Accommodation's Reply

03 Aug 2026

Dear Mr. Afifah R., Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your family's experience visiting Goldvitel Hotel Surabaya inspires us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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M***a

Transit

8.8

/10

Reviewed 3 week(s) ago

Stayed for 3 nights due to my child's college enrollment. Check-in was only possible at 2:00 PM, but towels were only provided at 4:00 PM. I was frustrated just by the towel issue. The room was full of stains, and the sheets weren't changed until I remembered the stains from the previous one, even though I was told to change the sheets, blanket, and pillowcases every day. I stayed for 3 nights. Please improve the cleanliness and service. Breakfast tasted standard...

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Accommodation's Reply

29 Jul 2026

Dear Ms./Mrs. M*a, Sincerely, Goldvitel Hotel Surabaya. Thank you for your feedback and suggestions. We apologize for any inconvenience you experienced during your stay and appreciate you taking the time to share your experience and giving Goldvitel Hotel Surabaya an excellent rating. Your experience and your family at Goldvitel Hotel Surabaya motivate us to maintain the quality of both our facilities and services. We sincerely hope that you and your family will visit our hotel again. We look forward to your return to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Suripto

Leisure

10.0

/10

Reviewed 3 week(s) ago

The Sky Lounge has a great view of the city, and the food is delicious.

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Accommodation's Reply

31 Jul 2026

Dear Mr. Suripto, Goldvitel Hotel Surabaya extends its highest regards. Thank you for your compliments and for taking the time to share your stay experience, including the excellent rating you gave Goldvitel Hotel Surabaya. Your experience and that of your family during your visit to Goldvitel Hotel Surabaya have inspired us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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k***i

Staycation

10.0

/10

Reviewed 4 week(s) ago

The staff are very friendly, polite, and kind, it feels like family.

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1 people find it helpful

Accommodation's Reply

28 Jul 2026

Dear Mr./Ms. K*E, Sincerely, Goldvitel Hotel Surabaya. Thank you for your compliments and for taking the time to share your stay experience and the excellent rating you gave our hotel. We were impressed by the friendliness and courtesy of our staff, making you feel like family. Your experience and your family's visit to Goldvitel Hotel Surabaya encourage us to maintain the quality of our accommodations and services. We sincerely hope that you and your family will return to our hotel again. We look forward to welcoming you back to Goldvitel Hotel Surabaya. Sincerely, Hari Susilo, Rooms Division Manager - Goldvitel Hotel Surabaya

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Gan B. H.

Leisure

6.8

/10

Reviewed 4 week(s) ago

Is budget stay in old building. Interior of room is old, especially the light at the table and bathroom. It might drop down anytime.

3 people find it helpful

Accommodation's Reply

30 Jul 2026

Dear Gan B. H., Thank you for sharing your feedback. As a budget-friendly hotel housed in a classic building, we continuously strive to balance affordable rates with a safe, comfortable environment. However, we deeply regret that the condition of your room’s interior and fixtures fell short of expectations during your stay. Please accept our sincere apologies for the issues with the table and bathroom lights. We appreciate your feedback as it helps us identify areas that need urgent attention. We hope to have the opportunity to provide you with a much improved and safer stay in the future. Sincerely, Hari Susilo. Room Division Manager- Goldvitel Hotel Surabaya

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