How many rooms are available at CLARO Kendari?

CLARO Kendari has 258 rooms in total.

Does CLARO Kendari provide parking?

Yes, CLARO Kendari provides parking. Please confirm details directly with the hotel.

Does CLARO Kendari have a swimming pool?

Yes, a swimming pool is available at CLARO Kendari.

What do past guests say about CLARO Kendari?

CLARO Kendari is well-known for its Cleanliness, Location, Room Comfort, as reviewed by verified Traveloka guests.

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CLARO Kendari

Name: CLARO Kendari
Address: Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121, Jl. Edi Sabara No 89, Kendari, Sulawesi Tenggara, 93121, Indonesia
Rating: 8.7

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8.7

/10

Very Good

9,109 reviews

What Guests Say About Their Stay

Staff Friendliness (283)

Bedroom (275)

Ambiance (265)

Room Space (246)

A***n

9.4

/ 10

The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

W***y

9.4

/ 10

A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.

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Weldy S.

9.7

/ 10

A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.

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Hendrix N.

10.0

/ 10

The service was very satisfying, and the staff were friendly. Overall, it was really great 👍

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l***e

10.0

/ 10

Had a really pleasant stay at this hotel. The room was clean, comfortable, and well maintained. Staff were friendly and helpful throughout my stay, and the check-in process was smooth. The location was convenient and the overall atmosphere was relaxing. Great value for the price — I would definitely stay here again and recommend it to others.

In the Area

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Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Highlights at This Property

Great value in its class

High-quality service

note: hotel was previously named Grand Clarion Hotel & Convention Kendari Staying at CLARO Kendari is a good choice when you are visiting Mandonga. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in CLARO Kendari

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What's around CLARO Kendari

Jl. Edi Sabara No 89, Kendari, Mandonga, Kendari, Sulawesi Tenggara, Indonesia, 93121

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Discover More About CLARO Kendari

note: hotel was previously named Grand Clarion Hotel & Convention Kendari

Location

Staying at CLARO Kendari is a good choice when you are visiting Mandonga.

About CLARO Kendari

Whether you are planning an event or other special occasions, CLARO Kendari is a great choice for you with a large and well-equipped function room to suit your requirements.

CLARO Kendari is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, CLARO Kendari provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at CLARO Kendari, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at CLARO Kendari is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from CLARO Kendari exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

CLARO Kendari is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at CLARO Kendari.

All facilities in CLARO Kendari

Swimming Pool

Entertainment Facility

Common Space

Lobby

Accommodation Services

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Hotel Services

Bellhop
Concierge
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff
Newspaper in lobby

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Swimming pool
Smoking area

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Refrigerator
Shower
TV

Food and Drinks

Bar
Nightclub
Poolside bar
Vegetarian meal

Business Facilities

Business center
Computer station
Meeting facilities
Projector

Things to Do

Fitness center
Massage
Outdoor pool
Spa

Nearby Facilities

ATM/Banking
Grocery
Supermarket

Accessibilty

Accessibility equipment
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Family-friendly Facilities

Children pool

Transportation

Bicycle rental

Sports and Recreations

Fitness center

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in CLARO Kendari

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit IDR 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at CLARO Kendari	258
Number of floors in CLARO Kendari	16
Another facilities in CLARO Kendari	Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in CLARO Kendari

What are available facilities at CLARO Kendari?

There are top facilites at CLARO Kendari such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at CLARO Kendari?

The standard check-in time at CLARO Kendari is starting from From 14:00 while the latest check-out time is at Before 12:00

Does CLARO Kendari provide breakfast?

Yes, CLARO Kendari provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of CLARO Kendari?

CLARO Kendari is a 4.0-star hotel.

How many floors does CLARO Kendari have?

CLARO Kendari has 16 floors.

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More Reviews from Other Guests in CLARO Kendari

Overall Ratings & Reviews CLARO Kendari

Traveloka (9,096)

Other sources (13)

8.7

Very Good

From 9,096 reviews

Provided by travelers on

Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

8.8

Service and Facilites

8.7

People often mention about CLARO Kendari

All

Staff Friendliness (144)

Ambiance (143)

Bedroom (140)

Room Space (122)

Hotel Area (122)

Distance to City Center (118)

Variety (115)

Bathroom (114)

Accessibility (112)

Taste (108)

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Traveler Reviews CLARO Kendari

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Customer reviews

A***d

10.0

/10

Reviewed 1 week(s) ago

The room is nice, the location is strategic, the parking is spacious.

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Accommodation's Reply

06 Aug 2026

To Mr. A*d, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Veronica K. T.

Staycation

10.0

/10

Reviewed 2 week(s) ago

It was really nice to have a staycation at this hotel.

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Accommodation's Reply

30 Jul 2026

Dear Veronica, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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A***n

Business

9.4

/10

Reviewed 3 week(s) ago

The staff are very welcoming. The ambience is nice. What great hospitality! Should be back soon.

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Accommodation's Reply

24 Jul 2026

Dear Mr. A*n, Warm greetings from Claro Kendari. Thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used to motivate us to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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R***a

10.0

/10

Reviewed 4 week(s) ago

The rooms are clean, the toilets are clean and fragrant. There's a wide selection of breakfast options, and the parking is spacious. It's great.

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Accommodation's Reply

18 Jul 2026

Dear Mr./Ms. R*a, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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R***a

9.7

/10

Reviewed 4 week(s) ago

I arrived early at 13:15, but thank God I was able to check-in earlier than the scheduled time, which was 14:00.

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Accommodation's Reply

20 Jul 2026

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W***y

Leisure

9.4

/10

Reviewed 4 week(s) ago

A great hotel, with excellent location, cleanliness standards, and family-friendly facilities. I stayed at Hotel Claro Kendari for six days.

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Accommodation's Reply

17 Jul 2026

Dear W*y, My name is Claro Kendari. It is with sincerity that I extend my greetings. Thank you very much for using our services. I am especially grateful for your valuable feedback regarding our facilities and services. We are pleased to be able to provide our customers with heartfelt service and support. Your valuable feedback is a great encouragement for improving our services in the future. We look forward to your next visit. Thank you again. Sincerely, Steel Punu, General Manager

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B***i

Business

6.6

/10

Reviewed 4 week(s) ago

The worst hotel I've ever stayed in Indonesia. It was incredibly noisy, with disco music and partying going on from midnight until 4:30 a.m. It was completely pointless paying for an expensive room, having a headache, having to change flight times, and losing everything because of a hotel's indecipherable behavior. Please, existing customers, please pay attention to CLARO management.

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Accommodation's Reply

18 Jul 2026

Dear Mr./Ms. B*E, From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more fulfilling experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steele Punuh, General Manager

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Weldy S.

Leisure

9.7

/10

Reviewed 4 week(s) ago

A clean hotel, friendly staff, and very professional service. We stayed for six days. It's perfect for both families and business travelers.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. Weldy, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your wonderful experience during your stay at Claro Kendari, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 5 week(s) ago

I love everything here. The hotel is clean, the room ambience, restaurants had a lot of food and snacks. Last but not least, the swimming pool, I love it!

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Accommodation's Reply

16 Jul 2026

Dear G**t Thank you for your wonderful review and for choosing to stay with us We are delighted to know that you had an enjoyable experience during your stay. Your kind words are truly appreciated and will be shared with our team as encouragement to continue providing excellent service. We look forward to welcoming you back to Claro Kendari on your next visit. Warm regards, Steel Punuh General Manager

I***n

7.2

/10

Reviewed 5 week(s) ago

The internet connection to the smart TV and WiFi was unusable. The internet only worked on checkout day.

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Accommodation's Reply

15 Jul 2026

Dear Mr. I*n., From Claro Kendari, we respectfully thank you for your feedback. We greatly appreciate it and will incorporate it into our evaluation and use it as a driving force to improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager

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A***i

8.8

/10

Reviewed 5 week(s) ago

The AC isn't cold enough. Please check again.

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Accommodation's Reply

15 Jul 2026

Dear Mr./Ms. A*i, Sincerely yours from Claro Kendari. Thank you for your feedback. We greatly appreciate it and will use it as a basis for our evaluation and as a driving force to further improve the quality of our services. We hope to provide you with a better and more excellent experience in the future. We look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager

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Veronica K. T.

8.5

/10

Reviewed 5 week(s) ago

Fun for a family vacation with kids.

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Accommodation's Reply

10 Jul 2026

Dear Ms. Veronica T., From Claro Kendari, we respectfully thank you for your trust in us and for taking the time to share your wonderful experience during your stay, particularly regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. Your feedback will be used to motivate us to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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S***a

10.0

/10

Reviewed 5 week(s) ago

The staff are all friendly and the service is good. There's a wide selection of food on the breakfast menu.

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Accommodation's Reply

08 Jul 2026

Dear Mr./Ms. S*A, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, particularly regarding our facilities and services. We were delighted to serve and assist you. All your feedback will be used as a driving force to improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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L***U

10.0

/10

Reviewed 5 week(s) ago

Good hotel and good service. The room is big.

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Accommodation's Reply

07 Jul 2026

Dear Mr./Ms. L*u, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience during your stay at Claro Kendari, especially regarding our facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Staycation

10.0

/10

Reviewed 6 week(s) ago

All services are very satisfying.

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Accommodation's Reply

06 Jul 2026

Dear Mr. G*t, From Claro Kendari, we respectfully thank you for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. All your feedback will be used to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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T***s

10.0

/10

Reviewed 6 week(s) ago

It's good, the place is clean and comfortable.

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Accommodation's Reply

06 Jul 2026

Dear Mr. T*S., Claro Kendari extends its deepest respects and gratitude for your trust and for taking the time to share your wonderful experience during your stay, particularly regarding the facilities and services. We were delighted to have the opportunity to serve and assist you. All your feedback will be used to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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P***i

10.0

/10

Reviewed 7 week(s) ago

I really like the receptionist, they are friendly and also nice🫰🏻 they don't make you wait long.

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Accommodation's Reply

29 Jun 2026

Dear Mr./Ms. P*i, From Claro Kendari, we respectfully thank you for your trust in us. We appreciate you taking the time to share your positive experience at Claro Kendari, especially regarding our facilities and services. We were delighted to serve and assist you to the best of our ability. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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La Ode M. F.

9.4

/10

Reviewed 7 week(s) ago

The staff is always friendly everywhere, even the housekeeping is very polite.

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Accommodation's Reply

26 Jun 2026

Dear Mr./Ms. La Ode M.F., From Claro Kendari, we respectfully express our gratitude for your trust and for taking the time to share your positive experience during your stay, particularly regarding our facilities and services. We were delighted to have served and assisted you to the best of our ability. Your feedback will be used as a driving force to further improve the quality of our services in the future. We look forward to welcoming and serving you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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I***n

8.4

/10

Reviewed 8 week(s) ago

The hotel room neighbors were very noisy, unable to rest peacefully during bedtime, from 12 midnight until 4:30 am.

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Accommodation's Reply

17 Jun 2026

Dear Madam, Sincerely yours, from Claro Kendari. Thank you for taking the time to share your experience during your stay at Claro Kendari. We greatly appreciate your feedback and will use it to evaluate and motivate us to further improve the quality of our service. We hope to provide you with an even better and more excellent experience in the future. We sincerely look forward to welcoming and serving you again at Claro Kendari. Sincerely, Steel Punuh, General Manager

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Verified Traveler

Leisure

10.0

/10

Reviewed 8 week(s) ago

Super clean and comfortable rooms, friendly service

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Accommodation's Reply

17 Jun 2026

Dear esteemed guests, Claro Kendari extends its warmest greetings. Thank you for your trust in us and for taking the time to share your wonderful experience at Claro Kendari, particularly regarding our facilities and services. We are delighted to have had the opportunity to serve and assist you. All your feedback will be used as a driving force to further improve the quality of our services in the future. We sincerely hope to welcome and serve you again on your next visit to Claro Kendari. Sincerely, Steel Punuh, General Manager

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.