How many rooms are available at Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya has 51 rooms in total.

Does Front One Hotel Mesir Surabaya provide parking?

Yes, Front One Hotel Mesir Surabaya provides parking. Please confirm details directly with the hotel.

What do past guests say about Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Front One Hotel Mesir Surabaya

Name: Front One Hotel Mesir Surabaya
Address: Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142, Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Jawa Timur, 60142, Indonesia
Rating: 9.3

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9.3

/10

Exceptional

219 reviews

What Guests Say About Their Stay

Budi H.

10.0

/ 10

Thank God, the hotel is great. Despite the low price, the rooms are excellent, perfect for families. Access to the Ampel Dome is super close. Compared to the surrounding area, this hotel is the best for its price.

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a***i

9.4

/ 10

Cleanliness is maintained, comfortable rooms, friendly staff, pleasant stay experience.

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Evi S.

10.0

/ 10

Amazingly, in the heart of Surabaya, with its numerous accommodation options and facilities, this hotel offers luxurious, clean, comfortable amenities, complete with modern furnishings. All of these amenities are accessible to everyone at a very affordable price.

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In the Area

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Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Front One Hotel Mesir Surabaya is a hotel is located at Ampel. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

What's around Front One Hotel Mesir Surabaya

Jl. KH Mas Mansyur No.165, Nyamplungan, Kec. Pabean Cantikan, Surabaya, Jawa Timur 60142, Ampel, Surabaya, Jawa Timur, Indonesia, 60142

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Discover More About Front One Hotel Mesir Surabaya

Location
Front One Hotel Mesir Surabaya is a hotel is located at Ampel.

About Front One Hotel Mesir Surabaya

Front One Hotel Mesir Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, Front One Hotel Mesir Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Front One Hotel Mesir Surabaya, a wonderful accommodation for your family holiday.

Front One Hotel Mesir Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Front One Hotel Mesir Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Front One Hotel Mesir Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Front One Hotel Mesir Surabaya is a wise choice for travelers visiting Ampel.

All facilities in Front One Hotel Mesir Surabaya

Swimming Pool

Lobby

Exterior

Restaurant

Family-friendly Facilities

Children pool

Food and Drinks

Breakfast
Cafe

Transportation

Valet parking

Connectivity

Free WiFi

General

AC
Smoking area

Shuttle Service

Airport transfer (surcharge)

Public Facilities

Elevator
Restaurant
WiFi in public area

Business Facilities

Business facilities
Meeting facilities
Photocopier
Printer

Hotel Services

Concierge
Front desk
24-hour Receptionist
24-hour security
Luggage storage

In-room Facilities

Desk
Shower
TV

Nearby Facilities

ATM/Banking
Gift shop
Grocery
Laundry
Supermarket

Accommodation Policy & General Information in Front One Hotel Mesir Surabaya

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Important Note

Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Accommodation charges IDR 120,000/guest for extra breakfast.

Breakfast at the accommodation will be provided from 06:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Airport transfer is available for IDR 300,000/person.

General Information

Popular Facilities	AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Front One Hotel Mesir Surabaya	51
Number of floors in Front One Hotel Mesir Surabaya	4
Another facilities in Front One Hotel Mesir Surabaya	Children pool, Breakfast, Cafe, Valet parking, Free WiFi

Frequently asked question in Front One Hotel Mesir Surabaya

What are available facilities at Front One Hotel Mesir Surabaya?

There are top facilites at Front One Hotel Mesir Surabaya such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Front One Hotel Mesir Surabaya?

The standard check-in time at Front One Hotel Mesir Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

Does Front One Hotel Mesir Surabaya provide breakfast?

Yes, Front One Hotel Mesir Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Front One Hotel Mesir Surabaya?

Front One Hotel Mesir Surabaya is a 3.0-star hotel.

How many floors does Front One Hotel Mesir Surabaya have?

Front One Hotel Mesir Surabaya has 4 floors.

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More Reviews from Other Guests in Front One Hotel Mesir Surabaya

Overall Ratings & Reviews Front One Hotel Mesir Surabaya

Traveloka (218)

Other sources (1)

9.4

Exceptional

From 218 reviews

Provided by travelers on

Cleanliness

9.3

Room Comfort

9.3

Meal

9.1

Location

9.4

Service and Facilites

9.3

People often mention about Front One Hotel Mesir Surabaya

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Ambiance (25)

Staff Friendliness (21)

Bedroom (20)

Hotel Area (20)

Bathroom (19)

Surroundings (18)

Family Friendly (18)

Room Space (17)

Check-in/out Time (16)

Distance to City Center (14)

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Traveler Reviews Front One Hotel Mesir Surabaya

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Customer reviews

Budi H.

10.0

/10

Reviewed 3 day(s) ago

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1 people find it helpful

Udin M.

Leisure

10.0

/10

Reviewed 4 day(s) ago

The hotel staff is very friendly, and the service is great.

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K***h

Transit

9.1

/10

Reviewed 6 day(s) ago

The service is top-notch. The food is pretty good, too. The vibe is calm, far from the hustle and bustle of the city.

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H***n

10.0

/10

Reviewed 1 week(s) ago

The hotel was very friendly. It was great. I happened to be there at check-in time, and many other people were also checking in.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your perfect 10.0 rating and positive review for Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that you were satisfied with our friendly service, especially during the rather hectic check-in process. We remain committed to providing friendly, responsive, and comfortable service to all our guests, even in busy hotel conditions. Your compliments motivate our entire team to continue striving for the best possible service. We hope to welcome you back on your next visit to Front One Mesir Surabaya. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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A***d

Leisure

10.0

/10

Reviewed 2 week(s) ago

Cheap but not cheap.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your perfect 10.0 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted that you were satisfied with your stay with us. Your compliment about "affordable price without compromising quality" is a source of pride and motivation for us to strive to provide high-quality rooms, facilities, and services that meet the needs and expectations of all our guests. Thank you for your trust. We hope to welcome you back for your next stay, and wish you an even more comfortable and memorable experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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m***d

Staycation

10.0

/10

Reviewed 2 week(s) ago

Staff are friendly, polite, responsive.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your perfect 10.0 rating and positive review for Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that you were satisfied with our service, especially the friendliness, politeness, and responsiveness of our staff throughout your stay. Your compliments motivate our entire team to strive to provide friendly, professional, and responsive service to all guests. We hope to welcome you back on your next visit to Front One Mesir Surabaya. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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H***s

Leisure

10.0

/10

Reviewed 2 week(s) ago

Nice, clean, and friendly staff. Affordable prices.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your perfect 10.0 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that you were satisfied with the cleanliness of the hotel, the friendliness of the staff, and the reasonable price. This compliment motivates our entire team to strive to maintain the highest standards of cleanliness and provide the best service to all our guests. We hope to welcome you back again for an even more comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Shiva

Business

8.2

/10

Reviewed 3 week(s) ago

The AC wasn't cooling. Complaining to the hotel only resulted in the remote being replaced, without an apology or a room transfer.

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Accommodation's Reply

03 Oct 2026

Dear Mr./Ms. Shiva, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and sharing your experience during your stay at Front One Hotel Mesir Surabaya. We apologize for the inconvenience you experienced regarding the malfunctioning air conditioning in your room. We also apologize that the handling of your complaint did not meet your expectations, particularly concerning communication and follow-up from our team. Your feedback is very important to us as we are evaluating our team's response to guest complaints. Going forward, we will ensure that all complaints are handled with better communication, appropriate apologies, and more comprehensive solutions, including room changes if circumstances permit. Thank you for your feedback. We hope to welcome you back again and provide you with a better stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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l***a

Leisure

9.7

/10

Reviewed 4 week(s) ago

Suitable for those who want to travel to North Surabaya, stay here as it is close to the old city too.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your 9.7 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are pleased to know that our hotel's location is ideal for exploring northern Surabaya, as well as providing convenient access to Surabaya Old Town. Thank you for your trust and recommendation. We hope to welcome you back again for an even more comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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A***a

Business

8.2

/10

Reviewed 4 week(s) ago

Nice. Comfortable. Fragrant. Clean. Perfect.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your 8.2 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to hear that you were comfortable during your stay, especially with the clean, fragrant, and comfortable rooms. This compliment motivates us to continue striving to maintain the quality of cleanliness and comfort at our hotel. We hope to welcome you back on your next stay and provide you with an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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N***s

9.4

/10

Reviewed 4 week(s) ago

Comfortable and clean with a pocket-friendly budget.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your 9.4 rating and positive review for Front One Mesir Surabaya. Alhamdulillah, we are pleased to know that you felt comfortable and satisfied with the cleanliness of the hotel, as well as the reasonable price. We strive to provide a comfortable stay experience with quality services and facilities that meet the needs of all our guests. Thank you for your trust. We hope to welcome you back again on your next visit to Front One Mesir Surabaya. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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V***a

10.0

/10

Reviewed 5 week(s) ago

Comfortable for that price, worth it.

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Accommodation's Reply

03 Oct 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your perfect 10.0 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that you felt comfortable during your stay and considered the experience worthwhile for the price offered. Your satisfaction motivates us to strive to provide the best quality rooms, facilities, and services at competitive prices. We hope to welcome you back again for an even more comfortable and memorable stay. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Gilda H. M. R.

8.8

/10

Reviewed 6 week(s) ago

The service and friendliness of the hotel staff was excellent.

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Accommodation's Reply

03 Oct 2026

Dear Mr. Gilda H.M.R., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your 8.8 rating and positive review for Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that you were satisfied with the service and friendliness of the hotel staff throughout your stay. Your compliments motivate our entire team to strive to provide the friendliest, most professional, and best service to all our guests. We hope to welcome you back again for an even more comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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Darum S.

6.1

/10

Reviewed 6 week(s) ago

One of the room attendants (Rivaldo) was not working according to standard operating procedures (SOP). He opened the guest room while the guest was out of the room. He denied the incident when told. He said the SOP stated that he could open the room even if there was still a guest in the room.

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1 people find it helpful

Accommodation's Reply

12 Sep 2026

Dear Mr. Darum S., Greetings. Thank you for sharing your experience and feedback during your stay at FrontOne Hotel Mesir Surabaya. We apologize for the inconvenience and concern you experienced regarding the room entry by the waiter. We understand that guest privacy and security are paramount. For this incident, we will conduct an internal investigation and evaluation, including reviewing our room entry procedures and confirming with the relevant teams our standard operating procedures (SOPs) and guest etiquette. We regret that your response to your dissatisfaction appeared dismissive. This is concerning for us, as all guest feedback should be heard and handled with a professional and courteous attitude. Thank you for your information; this feedback is crucial to our evaluation to improve our SOP implementation, maintain guest privacy, and prevent similar incidents from happening again. Sincerely, General Manager, FrontOne Hotel Mesir Surabaya

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HOLILUR R.

8.2

/10

Reviewed 8 week(s) ago

The staff at the front desk was less than excellent. When I first arrived to check in, no one was there for 30 minutes before I had to ask the security guard to come inside.

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Accommodation's Reply

25 Aug 2026

Dear Mr. Holilur R., Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for sharing your experience staying at Front One Hotel Mesir Surabaya. We apologize for the inconvenience you experienced during check-in, particularly the lack of staff at the reception counter, requiring you to seek assistance from security personnel to contact staff. We understand that waiting for up to 30 minutes is not an experience a guest should have, especially on their first visit. We will seriously follow up on this matter with our front desk team to assess the availability and security of the reception area to ensure that staff are always readily available to assist and serve guests quickly. Thank you for your feedback. This comments are valuable evaluation data for us to improve the discipline, responsiveness, and quality of our front desk service in the future. We hope to have the opportunity to provide you with a better stay experience on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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f***u

Staycation

9.4

/10

Reviewed 9 week(s) ago

I recommend this hotel if you're in Surabaya. It's a nice hotel with friendly staff. I'll definitely stay here again next time I'm in Surabaya 👍🏻

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Accommodation's Reply

10 Aug 2026

Dear Gentlemen/Ladies, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you very much for your excellent review and rating for Front One Mesir Surabaya. Alhamdulillah, we are delighted to know that you felt comfortable during your stay and received a warm welcome from all of our team. Your feedback is very meaningful to us. We are also pleased to know that you plan to stay with us again when you visit Surabaya. We look forward to seeing you again on your next visit. We hope to continue providing you with a comfortable and memorable stay. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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D***i

10.0

/10

Reviewed 10 week(s) ago

staff hotel ramah siiiiiiiiiiiiiip

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent rating and positive feedback regarding Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to know that the service of our hotel staff created a wonderful impression during your stay. This appreciation is a great encouragement to our entire team in continuing to provide friendly, professional, and dedicated service. We hope to welcome you back on your next visit for an even more memorable stay. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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e***a

10.0

/10

Reviewed 11 week(s) ago

Champion facilities and staff as well as food.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, We sincerely thank you for your excellent review and appreciation of Front One Hotel Mesir Surabaya. Alhamdulillah, we are delighted to hear that you were satisfied with the facilities, the friendliness of our staff, and the food we served during your stay. This praise motivates our entire team to strive to maintain the quality of our facilities, services, and food to always provide the best possible experience for all our guests. We hope to welcome you back on your next visit for an even better experience. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Hotel Mesir Surabaya

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RL CHESS

8.5

/10

Reviewed 11 week(s) ago

The bathroom cannot be locked.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh, Thank you for your feedback regarding the in-room amenities during your stay at Front One Mesir Surabaya. We apologize for the inconvenience caused by the bathroom door not locking properly, which certainly did not meet the standards of comfort and safety we expect. We have noted this feedback and will forward it to the relevant department for investigation and to ensure that the in-room amenities are functioning correctly again. Thank you for your attention and suggestion. We hope to have the opportunity to provide you with a more comfortable stay on your next visit. Assalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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M***d

9.0

/10

Reviewed 12 week(s) ago

The rooms were okay, and the front rooms were clean. Unfortunately, the breakfast was less than satisfying, especially in terms of taste.

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Accommodation's Reply

10 Aug 2026

Dear Valued Guest, Assalamu alaikum wa rahmatullah wa barakatuh. Thank you for your review and rating of Front One Mesir Surabaya. Alhamdulillah, we are pleased to hear that you were satisfied with the condition of your room and cleanliness during your stay. However, we regret that the breakfast experience, especially in terms of taste, did not meet your expectations. Your feedback regarding the taste of the breakfast is very important to us, and we will share it with our food and beverage and kitchen team to use as feedback in our evaluation to improve the quality and consistency of the menu we serve. We hope to have the opportunity to welcome you again and provide you with a better stay experience, including breakfast. Wassalamu alaikum wa rahmatullah wa barakatuh. Sincerely, General Manager, Front One Mesir Surabaya

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