Menara Peninsula

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8.3
/10
Very Good
10,936 reviews

What Guests Say About Their Stay

S***g

8.5
/ 10
Great location, near Harapan Kita Hospital. Great hospitality, spacious room.

俣***果

9.4
/ 10
The room was clean and comfortable, with a sofa. The bathroom and pool were spotless. The staff was friendly, and the room service food was delicious! 😊
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l***a

10.0
/ 10
It was a pleasant stay. The rooms are quite spacious and have bathtubs. The activities for kids are also quite engaging, along with a large swimming pool. The breakfast food was delicious and had a wide selection.
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I***i

9.4
/ 10
I've stayed here several times. The service is always excellent, prioritizing customer requests.
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S***o

9.7
/ 10
Menara Peninsula is the best. Affordable hotel with lots of promotions. Clean facilities and friendly service.
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In the Area
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Jl. Let. Jend. S. Parman 78, Jakarta, Slipi, Palmerah, Jakarta, Indonesia, 11410

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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Famous among Business Traveler
Staying at Menara Peninsula is a good choice when you are visiting Slipi. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Menara Peninsula

Jl. Let. Jend. S. Parman 78, Jakarta, Slipi, Palmerah, Jakarta, Indonesia, 11410
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Lobby Menara Peninsula
Exterior 2 Menara Peninsula

Discover More About Menara Peninsula

Location
Staying at Menara Peninsula is a good choice when you are visiting Slipi.

About Menara Peninsula

From business event to corporate gathering, Menara Peninsula provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Menara Peninsula exclusively for you.

Menara Peninsula is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Menara Peninsula.

All facilities in Menara Peninsula

Swimming Pool Menara Peninsula
Swimming Pool
Entertainment Facility Menara Peninsula
Entertainment Facility
Fitness Center Menara Peninsula
Fitness Center
Functional Hall Menara Peninsula
Functional Hall
Lobby Menara Peninsula
Lobby

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • Doorman
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours
  • Wedding service
  • 24-hour Receptionist

Food and Drinks

  • Bar
  • Breakfast
  • Buffet breakfast
  • Brunch
  • Buffet dinner
  • Buffet lunch
  • Cafe
  • Poolside bar
  • Set menu dinner
  • Snack bar
  • Snacks
  • Vegetarian meal

In-room Facilities

  • Bathrobe
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Business Facilities

  • Business center
  • Computer station
  • Conference hostess
  • Meeting facilities
  • Photocopier
  • Projector
  • Business centre
  • Theatre/auditorium
  • Business facilities

Things to Do

  • Indoor pool
  • Massage
  • Outdoor heated pool
  • Sauna
  • Spa
  • Spa tub
  • TV lounge

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Supermarket

Transportation

  • Car rental
  • Secure parking
  • Valet parking (surcharge)

Connectivity

  • WiFi in public area (surcharge)
  • LAN Internet

Family-friendly Facilities

  • Children pool

Accessibilty

  • Wheelchair accessible

Kids and Pets

  • Babysitting

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Menara Peninsula

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Important Note
Deposit Policy
Deposit IDR 500,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Menara Peninsula
380
Number of floors in Menara Peninsula
24
Another facilities in Menara Peninsula
Bellhop, Concierge, Money changer, Doorman, 24-hour security

Frequently asked question in Menara Peninsula

What are available facilities at Menara Peninsula?
There are top facilites at Menara Peninsula such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Menara Peninsula?
The standard check-in time at Menara Peninsula is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Menara Peninsula provide breakfast?
Yes, Menara Peninsula provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Menara Peninsula?
Menara Peninsula is a 4.0-star hotel.
How many floors does Menara Peninsula have?
Menara Peninsula has 24 floors.
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More Reviews from Other Guests in Menara Peninsula

Overall Ratings & Reviews Menara Peninsula

Traveloka (10,630)
Other sources (306)
8.4
Very Good
From 10,630 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Menara Peninsula
All
Staff Friendliness (166)
Room Space (165)
Bedroom (153)
Ambiance (147)
Hotel Area (138)
Accessibility (137)
Bathroom (137)
Distance to City Center (134)
Taste (131)
Variety (126)
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Traveler Reviews Menara Peninsula

Number of reviews per page
20
40
Customer reviews
L***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Good, big room and nice swimming pool.
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J***p
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The bathroom is comfortable, there is a jet shower in the closet, the washbasin table is wide enough to store accessories, the room is also clean.
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Accommodation's Reply
10 Sep 2026
Thank you so much for your suggestions and kind review. We hope to welcome you back again. We are confident that you will create many wonderful memories from The Peninsula Menara Hotel.
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Reza E.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is comfortable. However, the elevators are not optimal, resulting in long queues.
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Devita D.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Everything was safe, but when we stayed there, the elevator had a problem so we had to wait a long time to go up and down.
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Accommodation's Reply
07 Sep 2026
Dear Ms. Devita, We are pleased to hear that your overall experience during your stay was positive. However, we apologize for the inconvenience you experienced regarding the elevator issue, which resulted in longer than usual waiting times due to an unexpected breakdown. Our engineering team immediately undertook inspection and maintenance to ensure the safety and smooth operation of the elevators. Thank you for your understanding and patience. We hope to welcome you back again for an even more comfortable experience at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Good, room 1412 should be fixed.
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Pretty good experience with facilities and rooms according to price.
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The overall experience was quite good. The room quality was very satisfactory: the air conditioning was very cool, the refrigerator worked well, the room was spacious, and the hot water was stable. However, there were some issues with the public facilities. Elevator waits were quite long, trolleys lacked access to the parking area, making carrying luggage inconvenient, and technicians were quite slow to respond when the TV remote stopped working. Operational improvements are needed, but room comfort remains a major positive.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
We are pleased to hear that you were satisfied with the comfort of your room, including the air conditioning, refrigerator, spaciousness, and consistent hot water. However, we apologize for the issues you experienced, such as the waiting time for the elevator, access to the parking lot via tram, and the delay in the technician's response to the TV remote issue. Your feedback is invaluable and will be forwarded to the relevant departments for evaluation and improvement of our operations and guest comfort. Thank you for your helpful comments. We look forward to welcoming you back for another great experience at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
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Oktarina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff was friendly and accommodating. Thanks
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Dear Ms. Oktarina, Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Attractive and comfortable as a guest staying.
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1 people find it helpful
Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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s***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
An accommodation facility in the form of a hotel that is specifically designed to provide a comfortable and satisfying stay experience for every individual who is a visitor or guest at that place.
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Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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s***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This hotel is overall very satisfying, offering a special stay experience and providing extraordinary comfort for its guests.
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Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything was good. The only thing lacking was breakfast. The food was tasteless, so the second day I went down just to ask for fried eggs.
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Accommodation's Reply
07 Sep 2026
We are delighted to hear that you enjoyed your overall stay at the Menara Peninsula Hotel. However, we regret that the quality of breakfast did not meet your expectations, resulting in you opting for only eggs the following morning. Your feedback regarding the taste and quality of the food is invaluable and will be forwarded to our Food and Beverage team for evaluation and improvement. Thank you for your feedback. We hope to provide you with a more pleasant and enjoyable experience on your next stay. Sincerely, Menara Peninsula Hotel
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D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
Old hotel, but still okay. Strategic location, but very congested. Service and staff are fine. So far, so so.
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Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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Zeffrynaldy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent service and the best hotel.
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Accommodation's Reply
26 Aug 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
H***u
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
There are insufficient charging outlets. Additional charging outlets should be installed on the bedside table.
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Accommodation's Reply
07 Sep 2026
Thank you for sharing your feedback with us. We appreciate your suggestion regarding the availability of charging outlets, particularly near the bedside table. We understand how important convenient access to power outlets is for our guests, especially for charging mobile phones and other devices. Your feedback has been shared with our relevant team and will be considered as part of our future facility improvements. We hope to welcome you back to Menara Peninsula Hotel for an even more comfortable stay. Warm regards, Menara Peninsula Hotel
Y***H
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
There's a security guard on level G. He rudely opened a guest's bag without permission or permission. He immediately opened the bag. Please reprimand him. The person has a Javanese accent and wasn't wearing a name tag. I saw other guests doing the same.
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2 people find it helpful
Accommodation's Reply
07 Sep 2026
We sincerely apologize for the inconvenience you experienced during your stay at the hotel. We deeply regret the actions of our security officer who inspected your bags without prior permission, and we apologize to all guests for this. Such conduct is definitely inconsistent with our standards of service and ethics. We will immediately follow up on this report and forward it to the security team for assessment and reprimand of the officer involved. We will instruct all team members to conduct all checks with courtesy and professionalism, taking into account the comfort and privacy of all guests. Thank you for your feedback and comments. We greatly appreciate your concern and your help in improving the quality of service at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
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S***g
icon-Medical
Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great location, near Harapan Kita Hospital. Great hospitality, spacious room.
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
Y***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Prices can be cheap on TikTok 😄
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Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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Benny R. P.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Our two-night stay was very pleasant, although access to get out was a bit complicated due to traffic jams. So, if you're going to stay at this hotel, it's better to just enjoy the room and its facilities. I also want to give some input on cleaning the room, please vacuum the carpet too, because when cleaning it, my feet felt uncomfortable, like stepping on food crumbs. By the way, I liked the cleanliness of the room and the lighting in the room was quite bright.
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Accommodation's Reply
07 Sep 2026
Dear Benny, Thank you for taking the time to share your experience staying at Menara Peninsula Hotel Jakarta. We are delighted to hear that you enjoyed the clean, bright, and well-appointed room and the amenities we provided. We apologize for any inconvenience regarding access to the hotel and the condition of the carpet in your room. We will immediately forward your suggestion about carpet vacuuming to our housekeeping team so that we can improve our cleaning process and provide the utmost comfort for all our guests. We greatly appreciate your compliments and feedback. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Menara Peninsula Hotel
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俣***果
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was clean and comfortable, with a sofa. The bathroom and pool were spotless. The staff was friendly, and the room service food was delicious! 😊
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Accommodation's Reply
07 Sep 2026
Thank you so much for your suggestions and kind review. We will do our best to ensure you have a memorable stay on your next visit. Thank you again, The Peninsula Menara.
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Number of reviews per page
20
40

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Bedroom 4 Menara Peninsula

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Menara Peninsula

Traveloka (10,630)
Other sources (306)
8.4
Very Good
From 10,630 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.5

Meal

8.3

Location

8.7

Service and Facilites

8.4

People often mention about Menara Peninsula
All
Staff Friendliness (166)
Room Space (165)
Bedroom (153)
Ambiance (147)
Hotel Area (138)
Accessibility (137)
Bathroom (137)
Distance to City Center (134)
Taste (131)
Variety (126)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Menara Peninsula

Number of reviews per page
20
40
Customer reviews
L***S
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Good, big room and nice swimming pool.
Translated by Google Icon
See original
Find this review helpful?
J***p
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
The bathroom is comfortable, there is a jet shower in the closet, the washbasin table is wide enough to store accessories, the room is also clean.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2026
Thank you so much for your suggestions and kind review. We hope to welcome you back again. We are confident that you will create many wonderful memories from The Peninsula Menara Hotel.
Translated by Google Icon
See original
Reza E.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
The hotel is comfortable. However, the elevators are not optimal, resulting in long queues.
Translated by Google Icon
See original
Find this review helpful?
Devita D.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Everything was safe, but when we stayed there, the elevator had a problem so we had to wait a long time to go up and down.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Dear Ms. Devita, We are pleased to hear that your overall experience during your stay was positive. However, we apologize for the inconvenience you experienced regarding the elevator issue, which resulted in longer than usual waiting times due to an unexpected breakdown. Our engineering team immediately undertook inspection and maintenance to ensure the safety and smooth operation of the elevators. Thank you for your understanding and patience. We hope to welcome you back again for an even more comfortable experience at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
Translated by Google Icon
See original
M***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 1 week(s) ago
Good, room 1412 should be fixed.
Translated by Google Icon
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M***d
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Pretty good experience with facilities and rooms according to price.
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
H***n
icon-Business
Business
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
The overall experience was quite good. The room quality was very satisfactory: the air conditioning was very cool, the refrigerator worked well, the room was spacious, and the hot water was stable. However, there were some issues with the public facilities. Elevator waits were quite long, trolleys lacked access to the parking area, making carrying luggage inconvenient, and technicians were quite slow to respond when the TV remote stopped working. Operational improvements are needed, but room comfort remains a major positive.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Sep 2026
We are pleased to hear that you were satisfied with the comfort of your room, including the air conditioning, refrigerator, spaciousness, and consistent hot water. However, we apologize for the issues you experienced, such as the waiting time for the elevator, access to the parking lot via tram, and the delay in the technician's response to the TV remote issue. Your feedback is invaluable and will be forwarded to the relevant departments for evaluation and improvement of our operations and guest comfort. Thank you for your helpful comments. We look forward to welcoming you back for another great experience at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
Translated by Google Icon
See original
Oktarina
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The staff was friendly and accommodating. Thanks
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Dear Ms. Oktarina, Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Attractive and comfortable as a guest staying.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
Translated by Google Icon
See original
s***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
An accommodation facility in the form of a hotel that is specifically designed to provide a comfortable and satisfying stay experience for every individual who is a visitor or guest at that place.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
Translated by Google Icon
See original
s***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
This hotel is overall very satisfying, offering a special stay experience and providing extraordinary comfort for its guests.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
Translated by Google Icon
See original
I***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Everything was good. The only thing lacking was breakfast. The food was tasteless, so the second day I went down just to ask for fried eggs.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
We are delighted to hear that you enjoyed your overall stay at the Menara Peninsula Hotel. However, we regret that the quality of breakfast did not meet your expectations, resulting in you opting for only eggs the following morning. Your feedback regarding the taste and quality of the food is invaluable and will be forwarded to our Food and Beverage team for evaluation and improvement. Thank you for your feedback. We hope to provide you with a more pleasant and enjoyable experience on your next stay. Sincerely, Menara Peninsula Hotel
Translated by Google Icon
See original
D***l
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 3 week(s) ago
Old hotel, but still okay. Strategic location, but very congested. Service and staff are fine. So far, so so.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
Translated by Google Icon
See original
Zeffrynaldy
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Excellent service and the best hotel.
Find this review helpful?
Accommodation's Reply
26 Aug 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
H***u
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 3 week(s) ago
There are insufficient charging outlets. Additional charging outlets should be installed on the bedside table.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Sep 2026
Thank you for sharing your feedback with us. We appreciate your suggestion regarding the availability of charging outlets, particularly near the bedside table. We understand how important convenient access to power outlets is for our guests, especially for charging mobile phones and other devices. Your feedback has been shared with our relevant team and will be considered as part of our future facility improvements. We hope to welcome you back to Menara Peninsula Hotel for an even more comfortable stay. Warm regards, Menara Peninsula Hotel
Y***H
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
There's a security guard on level G. He rudely opened a guest's bag without permission or permission. He immediately opened the bag. Please reprimand him. The person has a Javanese accent and wasn't wearing a name tag. I saw other guests doing the same.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Sep 2026
We sincerely apologize for the inconvenience you experienced during your stay at the hotel. We deeply regret the actions of our security officer who inspected your bags without prior permission, and we apologize to all guests for this. Such conduct is definitely inconsistent with our standards of service and ethics. We will immediately follow up on this report and forward it to the security team for assessment and reprimand of the officer involved. We will instruct all team members to conduct all checks with courtesy and professionalism, taking into account the comfort and privacy of all guests. Thank you for your feedback and comments. We greatly appreciate your concern and your help in improving the quality of service at Menara Peninsula Hotel. Sincerely, Menara Peninsula Hotel
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S***g
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Medical
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Great location, near Harapan Kita Hospital. Great hospitality, spacious room.
1 people find it helpful
Accommodation's Reply
26 Aug 2026
Thank you for sharing your feedback. We truly appreciate your kind words. We look forward to welcoming you back again soon for another pleasant stay. Warm regards, Menara Peninsula Hotel.
Y***i
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Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Prices can be cheap on TikTok 😄
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Accommodation's Reply
07 Sep 2026
Thank you so much for your kind advice and review. We hope to welcome you back again. We are confident you will create many wonderful memories. The Peninsula Menara
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Benny R. P.
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Staycation
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8.4
/10
Reviewed 4 week(s) ago
Our two-night stay was very pleasant, although access to get out was a bit complicated due to traffic jams. So, if you're going to stay at this hotel, it's better to just enjoy the room and its facilities. I also want to give some input on cleaning the room, please vacuum the carpet too, because when cleaning it, my feet felt uncomfortable, like stepping on food crumbs. By the way, I liked the cleanliness of the room and the lighting in the room was quite bright.
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Accommodation's Reply
07 Sep 2026
Dear Benny, Thank you for taking the time to share your experience staying at Menara Peninsula Hotel Jakarta. We are delighted to hear that you enjoyed the clean, bright, and well-appointed room and the amenities we provided. We apologize for any inconvenience regarding access to the hotel and the condition of the carpet in your room. We will immediately forward your suggestion about carpet vacuuming to our housekeeping team so that we can improve our cleaning process and provide the utmost comfort for all our guests. We greatly appreciate your compliments and feedback. We look forward to welcoming you back for an even more comfortable stay on your next visit. Sincerely, Menara Peninsula Hotel
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俣***果
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The room was clean and comfortable, with a sofa. The bathroom and pool were spotless. The staff was friendly, and the room service food was delicious! 😊
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Accommodation's Reply
07 Sep 2026
Thank you so much for your suggestions and kind review. We will do our best to ensure you have a memorable stay on your next visit. Thank you again, The Peninsula Menara.
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