Satisfying, the staff are very friendly and the service is excellent. The room and bathroom are clean and smell good.

The staff was very friendly and check-in and check-out were quick. Transportation to Kualanamu Airport was available. Thank you...

Always stay here and it never disappoints. The shuttle bus is on time, the staff is friendly. I'll definitely stay here again next time. Keep up the good service. Thank you, and keep up the good work at The Crew Hotel.

The facilities and services provided are excellent and commensurate with the price paid, especially the free shuttle service to the airport is very helpful so you don't have to bother ordering a GrabCar anymore.

The cleanliness of the hotel is very well maintained and the location is also very strategic with many dining places and mini market nearby.

The staff was friendly, and when I went there, there was a free airport drop-off promotion, and it was indeed free, even though I was the only one with a 5 a.m. departure time. I was still delivered on time with excellent service. Thank you, Quadrant. I was traveling from Java to Medan for work and chose to stay at Quadrant because it was close to the airport and had a shuttle service.

The service was very friendly and honest. I left my ring in my room, and the hotel helped me find it. I really appreciate it. Thank you to the hotel staff on duty.

All the hotel staff I encountered, including the security guards, the front desk, and the cleaning staff, were very friendly. I was also very grateful that the power was still out in my area when I checked out, so I left my child's breast milk at the hotel to prevent it from spoiling, and the staff allowed me to do so.

Good, clean, affordable airport hotel. Great for the night while you transit elsewhere. Medan airport in general was a pleasant surprise of modern facilities.

Easy check-in and check-out. Ada deposit Rp 100 ribu. Friendly, communicative, and helpful staffs. Book executive room #618 for one nite stay. Nice room. Worth it dengan harga yang kompetitif. Makasih Nivia hotel. I had a good stay.

Highly recommended hotel, good service and cleanliness, and a fleet ready for airport pick-up and drop-off.

I had a pleasant stay, the room was clean, and the staff was friendly. When I needed to leave with a lot of luggage, the staff immediately helped me without asking. Thank you 🙏