The hotel staff is friendly and helpful, and the rooms are quite clean. Stay here if there's an event near GBK; it's not too far away, and the rates are relatively affordable.

The rooms are clean and very comfortable, the food menu is very varied and delicious.

The staff were very friendly and helpful, and responded to our every request.

I'm a regular customer of Biztrip. It's strategically located near Transjakarta, with lots of vendors. (There's a Snapy near the hotel if you need printing.) Fast Wi-Fi. Toiletries are available (the towels smell nice). Affordable (outside bathroom, great hot water). The staff is friendly and responsive. It's relatively clean, with someone cleaning daily.

It's a really comfortable place. I've been here 10 times this month, and it's always comfortable and clean.

Got a free upgrade, thank you. The service was great, and the food was varied.

Thank you for the upgrade to a larger room, which was the same price as the other two. I booked three of the same room, a wonderful surprise bonus. May your continued success and continued improvement be in line with all your friendly service and cleanliness...

Overall five-star service. From the lobby when we arrived; check-in/out; during the stay at the hotel, all staff are very kind/excellent. Especially the cafe restaurant, from welcoming, during enjoying dinner & breakfast, outstanding service, felt like at home. The waiters are very kind with excellent service.

You should definitely try staying here sometime, guys. Everything is top-notch: friendly staff, clean rooms, and a beautiful view. Oh my God, I'll definitely be back for another staycation here.

Very strategic location in Jakarta, near the mall. The hotel is the best, the room, view, staff are humble, and the room is clean. Highly recommended.

The staff is very friendly and the view is great.

The lobby was very spacious. Luckily, my room was in Nakula class, so the service, even at the restaurant for breakfast, was excellent, including luggage handling and taxi assistance. Very comfortable.

Great, just 5 minutes to Central Park. It was clean and they have Netflix and YouTube Premium too!

I would recommend this as one of the best 5-star hotels in Jakarta. It's exclusive and very convenient to hang out at one of the best malls. The room was prepared early, and my daughter was happy to celebrate here. Definitely would come back here.

I have stayed here several times and were quite satisfied because it was only for sleeping at night. need to improve cleanliness of bed cover and new pillows

The room, toilet, and bed linens were clean and fragrant. They provided one towel, and the refrigerator and air conditioning were cool. The service was friendly, and the motorcycle parking area was quite spacious. Check-in and check-out were hassle-free.

For a 4-star hotel, this is a good choice. The staff are friendly. Check-in was fast. The breakfast variety isn't that great, but honestly, I didn't find anything to be disappointing. I was really happy to find dim sum and the chili oil was delicious with shrimp. The pool is also okay, not too small, and the view is really nice, especially in the late afternoon. And the drinking water is free to refill. Overall, it's a great stay here.

The pillow and mattress are comfortable. When we arrived, we received a welcome drink. It was delicious. The location is very near to Braga Street. Easy to find food. At night, it's hard to hear noise from outside. Will book again. Thank you!

It would be a shame not to stay here, everything is good, from the room, cleanliness, to the delicious food.

Staff were nice! The room was great, I like the view from my window and the breakfast quite tasty.

It's really cool, great, and amazing. Nice, clean, comfortable, safe, and peaceful.