The service is top-notch, and perhaps the twin rooms could have towel hangers outside the bathroom. Thank you.

We booked the biggest room and we liked it! Helpful staff, quick to provide things we needed such as a hairdryer, extra toilet roll, etc. Would like to have an anti-slip mat in the shower area as the floor can be slippery. We lost internet connection and made a complaint, and an IT person came to our room and he solved the problem in 2 minutes! We did not know the router was connected to one of the light switches! I bet many guests have the same situation! Overall, it was a good stay.

The room was clean and great, and I got a free room upgrade. The receptionist, Ms. Ratna, was very helpful and friendly. The food was very varied and delicious. Highly recommended.

Just stayed here and had a wonderful experience. One of my favorite things was the shampoo and body wash provided in the bathroom! They smelled wonderful and suited my skin and hair perfectly. May I ask, does the hotel use a specific brand or scent for their soap and shampoo? Thank you, Regent's Park!

Thank you for the very friendly service from the staff, yesterday I requested a baby crib by phone and was given one.

My second stay in Malang, this is the best hotel I've ever stayed in. It's clean, the staff are friendly, and the location is strategic, close to the train station, Klojen Market, Kayutangan, and other attractions. The bathroom and bed are very comfortable, with no major issues. Highly recommended for repeat bookings.

Very satisfying. The price is relatively affordable. The bed is very comfortable. Out of curiosity, I lifted the sheets and it turned out to be King Koil… the best.

Have stayed at this hotel, it is comfortable, close to everywhere, and the hotel staff is friendly.

The location is next to the shopping center, access is also easy. The staff is friendly and very helpful. Every corner of the room is also really clean. Thank you.

Overall it is good, from the moment I arrived until I left the service was good, especially the security guard was very friendly.

I had a wonderful time staying at this hotel.

The staff is friendly and helpful. The breakfast menu is also delicious. The restaurant's atmosphere is comfortable. It makes me want to stay here more often.

The reception staff were very friendly and helpful to us as guests, the cleaning staff were also responsive.

The staff is friendly, and I've been staying here every time I come to Malang for almost 10 years. The best.

The room was very comfortable, with a clean bed and a clean bathroom. The breakfast menu was varied and delicious. There was toast, chicken porridge, sticky rice porridge, Indonesian food, fruit, cereal, and a buffet-style meal, so you could be satisfied and full. The front desk is also open 24 hours a day. I checked in around 10:30 PM and was well-served. Security is also on standby 24 hours a day.

Even though the hotel room is old, it is very clean, and the water is hot, so it's just right.

Our first staycation with a baby at Santika was truly a breeze. ❤️ In every aspect, it perfectly met our needs for our child's comfort. The staff was friendly and responsive, and the breakfast and in-room service were delicious, all at a relatively reasonable price. It's already on our list of places to stay if we ever get the chance to visit Malang again. 😊

The staff are friendly and helpful, it's great, I'll come here again sometime, near Kayutangan, the food is delicious, the environment is clean, the rooms are clean.

The room was nice and clean. The staff was friendly, the access was easy, and the guest house was absolutely beautiful 🫶

This was the first place that immediately attracted me when I arrived in Malang. I initially only wanted to stay for a day, but ended up staying for four. It was so clean and comfortable. A highly recommended hotel. There are many small and medium enterprises (SMEs) nearby, as well as a pharmacy and Si Merah Mart.

Of all the facilities, my son's favorite is the bathtub. The staff is incredibly friendly and responsive. And the food is delicious, to my mind, on par with Sonokembang. My husband, who's usually fussy about hotel food, was completely satisfied here.