The Zuri Palembang

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8.7
/10
Very Good
10,215 reviews

What Guests Say About Their Stay

r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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r***a

10.0
/ 10
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Andini S.

10.0
/ 10
No issues staying at Zuri. Excellent service. Clean rooms. Delicious breakfast.
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In the Area
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Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Zuri Palembang is a hotel is located at Bukit Kecil. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Zuri Palembang

Jalan Radial No. 1371, 24 Ilir, Bukit Kecil, Palembang, Sumatera Selatan, Indonesia, 30134
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Lobby The Zuri Palembang
Lobby 2 The Zuri Palembang

Discover More About The Zuri Palembang

Location
The Zuri Palembang is a hotel is located at Bukit Kecil.

About The Zuri Palembang

The Zuri Palembang is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

From business event to corporate gathering, The Zuri Palembang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, The Zuri Palembang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at The Zuri Palembang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at The Zuri Palembang.

If you plan to have a long-term stay, staying at The Zuri Palembang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Are you a shopaholic? Staying at The Zuri Palembang will surely spoil you for numerous shopping centers nearby.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from The Zuri Palembang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

The Zuri Palembang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at The Zuri Palembang.

All facilities in The Zuri Palembang

Bar, Cafe and Lounge The Zuri Palembang
Bar, Cafe and Lounge
Swimming Pool The Zuri Palembang
Swimming Pool
Entertainment Facility The Zuri Palembang
Entertainment Facility
Fitness Center The Zuri Palembang
Fitness Center
Functional Hall The Zuri Palembang
Functional Hall

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Bar
  • Buffet breakfast
  • Dining area
  • Poolside bar

Things to Do

  • Garden

Transportation

  • Secure parking
  • Valet parking

Connectivity

  • Free WiFi

General

  • AC
  • Reception hall
  • Banquet
  • Connecting rooms
  • Family room
  • Rooftop terrace
  • Smoking area

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Newspaper
  • Wedding service

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Meeting facilities
  • Photocopier
  • Projector

Nearby Facilities

  • ATM/Banking
  • Supermarket

Accommodation Policy & General Information in The Zuri Palembang

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Important Note
Deposit Policy
Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Zuri Palembang
214
Number of floors in The Zuri Palembang
23
Another facilities in The Zuri Palembang
A la carte dinner, A la carte lunch, Bar, Buffet breakfast, Dining area

Frequently asked question in The Zuri Palembang

What are available facilities at The Zuri Palembang?
There are top facilites at The Zuri Palembang such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Zuri Palembang?
The standard check-in time at The Zuri Palembang is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Zuri Palembang provide breakfast?
Yes, The Zuri Palembang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Zuri Palembang?
The Zuri Palembang is a 4.0-star hotel.
How many floors does The Zuri Palembang have?
The Zuri Palembang has 23 floors.
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More Reviews from Other Guests in The Zuri Palembang

Overall Ratings & Reviews The Zuri Palembang

Traveloka (10,199)
Other sources (16)
8.8
Very Good
From 10,199 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

8.9

Meal

8.9

Location

9.0

Service and Facilites

8.8

People often mention about The Zuri Palembang
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Distance to City Center (391)
Ambiance (379)
Staff Friendliness (375)
Bedroom (364)
Variety (317)
Bathroom (312)
Taste (310)
Hotel Area (309)
Accessibility (303)
Room Space (303)
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Traveler Reviews The Zuri Palembang

Number of reviews per page
20
40
Customer reviews
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Gardner P. M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Service is okay, food is okay, basically everything is okay.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Gardner, Greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The service is satisfactory. The rooms are comfortable. The food is varied.
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r***a
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Business
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10.0
/10
Reviewed 2 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. Ra, Sincerely yours, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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r***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Recommended breakfast. Most varied. Frequent discounts. Very comfortable. Thank you, The Zuri.
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Verified Traveler
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 day(s) ago
In terms of service, everything is good, but the restaurant is lacking, such as the chicken and fish main courses are too tough and this is the second time I have eaten here.
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Accommodation's Reply
23 Oct 2026
Dear Mr. G*t, Warm regards from The Zuri Palembang Hotel. Thank you for your continued patronage and for taking the time to share your experience. We are pleased to hear that our overall service met your expectations. However, we regret that the quality of the main courses, particularly the chicken and fish dishes, did not meet your expectations. This feedback is very important to us, and we will forward it to our Food and Beverage team for immediate consideration and evaluation in order to improve the quality of our food in the future. We appreciate your trust and for returning to our restaurant, and we hope to provide you with an even better dining experience on your next visit. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Andini S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
No issues staying at Zuri. Excellent service. Clean rooms. Delicious breakfast.
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Jaya S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
This hotel is highly recommended for those seeking a comfortable and quality stay. The rooms are clean, the facilities are adequate, the ambiance is comfortable, and the staff are very friendly. Check-in was also easy and hassle-free. Overall, my stay here was very pleasant and lived up to expectations. Hopefully, the quality of service and cleanliness will continue to be maintained. We will definitely consider staying again in the future.
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Accommodation's Reply
23 Oct 2026
Dear Ms. Jaya S, This is a brief message from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Tyass A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The front office staff really made it easy to assist with the early check-in process.
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clonning n.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Should have checked in from 12 o'clock too.
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Accommodation's Reply
22 Oct 2026
Dear Ms./Mrs. Klonning N., Sincerely yours, The Zuri Palembang Hotel. Thank you for your feedback. We understand that the 2:00 PM check-in and 12:00 PM check-out times may be inconvenient. These times are set to allow our team time to prepare and ensure the cleanliness of the rooms before the next guest arrives. However, if the room is ready earlier, we would be happy to allow you to check in early, subject to room availability. Thank you for your understanding and trust. Sincerely, Yon Hendry - The Zuri Palembang
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R***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good service, excellent. Strategic location.
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Accommodation's Reply
23 Oct 2026
Dear Ms./Mrs. R*i, Sincerely, The Zuri Palembang Hotel would like to express our deepest gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Dian N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
clean, friendly staff and cheap
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Accommodation's Reply
22 Oct 2026
Dear Mr. Dien N, With our deepest respect from The Zuri Palembang Hotel, we sincerely thank you for your positive review and feedback. We are delighted to hear that you had a pleasant stay at The Zuri Palembang Hotel. Thank you for your support and we hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Olvi P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
Good and the food is delicious 👍🏻 Location is near the mall.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Olwee P, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Irnamaulita S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
The breakfast menu is extensive and delicious. The hotel rooms are comfortable, neat, and clean. The staff is friendly.
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Accommodation's Reply
22 Oct 2026
Dear Ms. Irnamalita S, Sincerely yours, The Zuri Palembang Hotel. Thank you very much for your 5-star rating and positive review. We are delighted to know you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Muhammad S.
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10.0
/10
Reviewed 5 day(s) ago
The rooms are comfortable and the food is delicious.
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Accommodation's Reply
22 Oct 2026
Dear Mr. Muhammad S., This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Yon Hendry, General Manager - The Zuri Palembang
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Hendry i. m.
icon-Leisure
Leisure
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10.0
/10
Reviewed 5 day(s) ago
Great location, great food, friendly staff and employees...
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Accommodation's Reply
21 Oct 2026
Dear Valued Guest, Warm greetings from The Zuri Palembang Hotel. Thank you very much for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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Z***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
So far this hotel remains the choice for staying.
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Accommodation's Reply
21 Oct 2026
Dear Mr./Ms. Z*H, This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to hear that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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FLyyz F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Great, really like the service.
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Accommodation's Reply
20 Oct 2026
Dear Mr./Ms. FLyyz F, This is a message from The Zuri Palembang Hotel expressing our sincere gratitude for your positive rating and review. We are delighted to know that you enjoyed your stay at The Zuri Palembang Hotel. We appreciate your support and hope to welcome you back again soon. Sincerely, Jon Hendry, General Manager - The Zuri Palembang
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
My first stay here... Everything was very impressive... Next staycation here again... Just a little disturbed when sleeping, my neighbor in the next room snored so loudly that it could be heard in my room.. 😁
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Accommodation's Reply
16 Oct 2026
Dear Valued Guest, Thank you for taking the time to write a review and choosing The Zuri Palembang Hotel as your accommodation. We greatly appreciate your positive review and are delighted to hear that you had a memorable stay. We apologize for any inconvenience caused by noise from neighboring rooms. Your feedback is invaluable in our ongoing efforts to improve the quality of our service and guest comfort. We look forward to welcoming you back to The Zuri Palembang Hotel and providing you with an even more comfortable and memorable stay. Sincerely, Jon Hendry, General Manager
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Number of reviews per page
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Exterior 4 The Zuri Palembang

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.