Cross Hotel Sapporo

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9.1
/10
Exceptional
1,059 reviews

What Guests Say About Their Stay

Matthew

10.0
/ 10
Great hotel centrally located - only a short walk from Sapporo Station. The rooftop bath was really welcome after a long journey to Japan. The breakfast buffet was also a highlight - especially the soup curry bar. We had three people so paying for a slightly larger room and a higher floor was worth the small upcharge. We would definitely recommend this hotel!

Man Ying Goretti

10.0
/ 10
Staff are nice and professional with good English, they are helpful and smile a lot. The room is clean with morden design, the public bath on the top floor is clean and has a great view, the breakfast buffet has many choices: ramen, curry soup, ice cream machine, etc and tasty.

Erlissa

10.0
/ 10
Nice location and close to downtown Sapporo. Clean room, nice breakfast. Super helpful and respectful staff. Highly recommend this hotel
In the Area
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2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Cross Hotel Sapporo is located in area / city Sapporo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Cross Hotel Sapporo

2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido, Japan, 060-0002
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Discover More About Cross Hotel Sapporo

General


Near Sapporo TV Tower

Location


Cross Hotel Sapporo is centrally located in Sapporo, a 5-minute walk from Odori Park and 7 minutes by foot from Sapporo TV Tower. This hotel is 0.4 mi (0.7 km) from Sapporo JR Tower and 0.7 mi (1.1 km) from Hokkaido University.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sapporo Clock Tower - 0.2 km / 0.1 mi
Soseigawa Park - 0.3 km / 0.2 mi
Sapporo Cultural Arts Theater hitaru - 0.3 km / 0.2 mi
JR Sapporo Hospital - 0.3 km / 0.2 mi
Odori Park - 0.4 km / 0.2 mi
Sapporo TV Tower - 0.6 km / 0.3 mi
Sapporo JR Tower - 0.6 km / 0.3 mi
Former Hokkaido Government Office Building - 0.7 km / 0.4 mi
Daimaru Sapporo - 0.7 km / 0.4 mi
Sapporo Factory - 0.8 km / 0.5 mi
Tanukikoji Shopping Street - 0.8 km / 0.5 mi
Nijo Market - 0.9 km / 0.6 mi
Kitagas Arena Sapporo 46 - 1.1 km / 0.7 mi
Hokkaido University - 1.1 km / 0.7 mi
Ramen Yokocho - 1.2 km / 0.7 mi

The nearest airports are:
Sapporo Okadama Airport (OKD) - 7.7 km / 4.8 mi
New Chitose Intl. Airport (CTS) - 49.1 km / 30.5 mi

The preferred airport for Cross Hotel Sapporo is New Chitose Intl. Airport (CTS).

Facilities


Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional features at this hotel include a living plant wall and a vending machine.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Dining


Enjoy a satisfying meal at hache serving guests of Cross Hotel Sapporo. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Rooms


Make yourself at home in one of the 181 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.

All facilities in Cross Hotel Sapporo

Bar, Cafe and Lounge Cross Hotel Sapporo
Bar, Cafe and Lounge
Entertainment Facility Cross Hotel Sapporo
Entertainment Facility
Common Space Cross Hotel Sapporo
Common Space
Lobby Cross Hotel Sapporo
Lobby
Accommodation Services Cross Hotel Sapporo
Accommodation Services

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking
  • Wheelchair accessible

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor facilities

General

  • Smoking area
  • Parking

Transportation

  • Limited parking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Cross Hotel Sapporo

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 01:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1650 for children
  • Self parking fee: JPY 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Unicode Support false, No rollaway/extra beds available, Sakura Quality, Parking height restrictions apply, Essential workers only - NO, No elevators

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 01:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Cross Hotel Sapporo
181
Number of floors in Cross Hotel Sapporo
18
Another facilities in Cross Hotel Sapporo
Accessible bathroom, Disabled access friendly, Braille or raised signage, Accessible parking, Wheelchair accessible

Frequently asked question in Cross Hotel Sapporo

What are available facilities at Cross Hotel Sapporo?
There are top facilites at Cross Hotel Sapporo such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Cross Hotel Sapporo?
The standard check-in time at Cross Hotel Sapporo is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00
Does Cross Hotel Sapporo provide breakfast?
Yes, Cross Hotel Sapporo provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Cross Hotel Sapporo?
Cross Hotel Sapporo is a 4.0-star hotel.
How many floors does Cross Hotel Sapporo have?
Cross Hotel Sapporo has 18 floors.
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More Reviews from Other Guests in Cross Hotel Sapporo

Overall Ratings & Reviews Cross Hotel Sapporo

Traveloka (7)
Other sources (1,052)
9.2
Exceptional
From 1,052 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Sapporo

Number of reviews per page
20
40
Top reviews
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel centrally located - only a short walk from Sapporo Station. The rooftop bath was really welcome after a long journey to Japan. The breakfast buffet was also a highlight - especially the soup curry bar. We had three people so paying for a slightly larger room and a higher floor was worth the small upcharge. We would definitely recommend this hotel!
Read More
Man Ying Goretti
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are nice and professional with good English, they are helpful and smile a lot. The room is clean with morden design, the public bath on the top floor is clean and has a great view, the breakfast buffet has many choices: ramen, curry soup, ice cream machine, etc and tasty.
Jean Carlos Rivera
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a very disappointing experience at this hotel. The room’s air conditioning system was turned off, and the only solution offered to help me sleep was a standing fan. The room felt extremely warm throughout my stay, even after I reported the issue several times. According to the staff, they “turn off” the air conditioning system when the outside temperature is low. Unfortunately, that policy did not work at all in this case. I would never stay at this hotel again, nor would I recommend it to anyone.
Read More
Erlissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location and close to downtown Sapporo. Clean room, nice breakfast. Super helpful and respectful staff. Highly recommend this hotel
Mitsuo
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is my second time staying at this hotel. It is a little dated compared to the last stay and has lost a charm of the boutique hotel vibe a little bit. But overall it is a nice hotel with a good location and pleasant hotel staff.
Gus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Conveniently located near Sapporo Station, it is also a short walking distance to one of the main subway stations (Odori), the Odori Park, the iconic Sapporo TV tower, the Old Clock Tower and the former Hokkaido Government building. So, location is excellent. The property is in great condition and clean. Rooms are small, but typical for Japan. The breakfast is excellent.
Read More
Motoaki
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast buffet was very nice and hotel staff was very accommodating. We extended our stay and they even contacted us to inform that we can stay in the same room.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location .Immaculate. Comfortable. Very helpful staff.
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Marrie Angelica
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Louise
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Incredible choice of hot and cold as well as Japanese and Western food choices for breakfast!
Yukiko
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Richelle
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent lounge service!
Geoffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean and a good size for Japan. The real reason to stay here is just the location is great. You can walk from Sapporo station, short walk to the main shopping area.
Yumiko
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very nice and the train station was walking distance.
Dylan
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, nice onzen, awesome breakfast.
Ka-Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location.
Edie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Number of reviews per page
20
40

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Book Your Stay Now
Lobby 4 Cross Hotel Sapporo

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Cross Hotel Sapporo

Traveloka (7)
Other sources (1,052)
9.2
Exceptional
From 1,052 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Cross Hotel Sapporo

Number of reviews per page
20
40
Top reviews
Matthew
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel centrally located - only a short walk from Sapporo Station. The rooftop bath was really welcome after a long journey to Japan. The breakfast buffet was also a highlight - especially the soup curry bar. We had three people so paying for a slightly larger room and a higher floor was worth the small upcharge. We would definitely recommend this hotel!
Read More
Man Ying Goretti
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff are nice and professional with good English, they are helpful and smile a lot. The room is clean with morden design, the public bath on the top floor is clean and has a great view, the breakfast buffet has many choices: ramen, curry soup, ice cream machine, etc and tasty.
Jean Carlos Rivera
icon-with Partner
with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had a very disappointing experience at this hotel. The room’s air conditioning system was turned off, and the only solution offered to help me sleep was a standing fan. The room felt extremely warm throughout my stay, even after I reported the issue several times. According to the staff, they “turn off” the air conditioning system when the outside temperature is low. Unfortunately, that policy did not work at all in this case. I would never stay at this hotel again, nor would I recommend it to anyone.
Read More
Erlissa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Nice location and close to downtown Sapporo. Clean room, nice breakfast. Super helpful and respectful staff. Highly recommend this hotel
Mitsuo
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is my second time staying at this hotel. It is a little dated compared to the last stay and has lost a charm of the boutique hotel vibe a little bit. But overall it is a nice hotel with a good location and pleasant hotel staff.
Gus
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Conveniently located near Sapporo Station, it is also a short walking distance to one of the main subway stations (Odori), the Odori Park, the iconic Sapporo TV tower, the Old Clock Tower and the former Hokkaido Government building. So, location is excellent. The property is in great condition and clean. Rooms are small, but typical for Japan. The breakfast is excellent.
Read More
Motoaki
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The breakfast buffet was very nice and hotel staff was very accommodating. We extended our stay and they even contacted us to inform that we can stay in the same room.
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent location .Immaculate. Comfortable. Very helpful staff.
Sandra
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

This is a beautiful hotel. We loved the lounge access that came with our rooms, the amazing breakfast and the public bath experience. The staff were extremely helpful in finding options for us to get to places and to find restaurants. I highly recommend this hotel.
Marrie Angelica
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Convenient and beautiful place that is near to tourist sites in downtown. Accomodating staff, clean and has great amenities.
Louise
icon-
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Incredible choice of hot and cold as well as Japanese and Western food choices for breakfast!
Yukiko
icon-
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great hotel with reasonable price. Their breakfast was great selection without fresh seafood (like sashimi), I really enjoyed it.
Richelle
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great location with easy walking access to most places including Sapporo Station. Breakfast variety was excellent. Bonus to be able to get miso ramen and soup curry.
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Excellent lounge service!
Geoffrey
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was clean and a good size for Japan. The real reason to stay here is just the location is great. You can walk from Sapporo station, short walk to the main shopping area.
Yumiko
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was very nice and the train station was walking distance.
Dylan
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great location, nice onzen, awesome breakfast.
Ka-Kit
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Staff were courteous and helpful. Room was spacious, luxurious and spotless. Food at breakfast and lounge access were delicious. Spa on the top floor was very good although crowded in the evening. Loved our stay!
Carol
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location.
Edie
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Room was comfortable but small. Bathroom was a good size. Very conveniently located to the park where the snow festival was.
Number of reviews per page
20
40