Hotel New Otani Osaka

Hotels
9.3
/10
Exceptional
2,541 reviews

What Guests Say About Their Stay

Delmy

10.0
/ 10
We had a great time at this hotel. The room was very spacious and nice. We requested a quiet room, and the staff were very accommodating—they gave us a room on a higher floor, far from the elevator, and facing a quiet treet. The hotel has a strong Asian aesthetic, which some people might consider a bit dated, but it reflects a style that is appreciated in Asia. The hotel is a 5 star Asian hotel, in America it may be a 4.5 stars. As expected for a five-star hotel, the restaurants are quite expensive. Transportation is nearby, though not extremely close, and the hotel is located some distance from downtown Osaka. Overall, I would definitely stay here again.

liz

10.0
/ 10
we paid a little extra for a castle view and it was tha we worth the money. Gorgeous breakfast was good. I wouldn’t say amazing. the beds a little hard. You can’t adjust the temperature in the room and it does get rather warm so I recommend opening the window. The best part was the proximity to the castle.

Patricia

10.0
/ 10
Amazing property in lovely castle location very close to the station. The staff were fantastic and very interested in making sure we were having a great time at the hotel. We did not eat there nor did we have coffee because the prices were extremely high. But that’s to be expected at a hotel at this caliber. The only thing I would suggest they change is there is no option for having your room made up, but the towels left behind. We are happy to reuse our towel towels. Conversely, they have an option for not having your room made up and having all the towels replaced. I think it should be the other way around for the environment.
In the Area
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大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan

Main Facilities

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Swimming Pool
Parking
WiFi
Hotel New Otani Osaka is located in area / city Osaka. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Hotel New Otani Osaka

大阪府大阪市中央区城見1丁目4-1, Osaka, Kansai, Japan
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Lobby Hotel New Otani Osaka
Lobby 2 Hotel New Otani Osaka

Discover More About Hotel New Otani Osaka

Location


Hotel New Otani Osaka is located in area / city Osaka.

About Hotel New Otani Osaka

Not only located within easy reach of various places of interests for your adventure, but staying at Hotel New Otani Osaka will also give you a pleasant stay.

From business event to corporate gathering, Hotel New Otani Osaka provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel New Otani Osaka is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel New Otani Osaka, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Hotel New Otani Osaka, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel New Otani Osaka.

Hotel New Otani Osaka is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Hotel New Otani Osaka will surely spoil you for numerous shopping centers nearby.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel New Otani Osaka is suitable for you who value privacy during your stay.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel New Otani Osaka is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Hotel New Otani Osaka.

All facilities in Hotel New Otani Osaka

Bar, Cafe and Lounge Hotel New Otani Osaka
Bar, Cafe and Lounge
Swimming Pool Hotel New Otani Osaka
Swimming Pool
Entertainment Facility Hotel New Otani Osaka
Entertainment Facility
Fitness Center Hotel New Otani Osaka
Fitness Center
Functional Hall Hotel New Otani Osaka
Functional Hall

Things to Do

  • Fitness center
  • Outdoor pool
  • Karaoke
  • Massage

Accessibilty

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • WiFi in public area
  • Parking
  • Room service

Nearby Facilities

  • Laundry
  • Supermarket
  • Shops

Connectivity

  • Free WiFi
  • LAN Internet

General

  • Heater
  • Swimming pool

In-room Facilities

  • Bathrobe
  • Hairdryer

Business Facilities

  • Business center
  • Computer station

Shuttle Service

  • Airport transfer

Hotel Services

  • Laundry service

Accommodation Policy & General Information in Hotel New Otani Osaka

Important Note
Document Policy
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit Policy
Deposit JPY 0 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age for Check-in Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Accommodation charges JPY 5,520/guest for extra breakfast.

Breakfast at the accommodation will be provided from 07:00 - 10:00.

Smoking is allowed only in the designated smoking area.

Pets are not allowed in the accommodation.

Airport transfer is available for JPY 23,000/person.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Hotel New Otani Osaka
525
Number of floors in Hotel New Otani Osaka
18
Another facilities in Hotel New Otani Osaka
Fitness center, Outdoor pool, Karaoke, Massage, Braille or raised signage

Frequently asked question in Hotel New Otani Osaka

What are available facilities at Hotel New Otani Osaka?
There are top facilites at Hotel New Otani Osaka such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel New Otani Osaka?
The standard check-in time at Hotel New Otani Osaka is starting from From 15:00 while the latest check-out time is at Before 12:00
What is the star rating of Hotel New Otani Osaka?
Hotel New Otani Osaka is a 5.0-star hotel.
How many floors does Hotel New Otani Osaka have?
Hotel New Otani Osaka has 18 floors.
How many rooms are available at Hotel New Otani Osaka?
Hotel New Otani Osaka has 525 rooms in total.
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More Reviews from Other Guests in Hotel New Otani Osaka

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,533)
9.4
Exceptional
From 2,533 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Etsuko
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice castle view from the room. Staff were very helpful.
Priscilla
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was nice. Hotel is HUGE and quite fancy. Located very close to Osaka Castle.
alfred
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic property at a great location, staff was exceptional.
Craig
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great, good quality hotel
Delmy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time at this hotel. The room was very spacious and nice. We requested a quiet room, and the staff were very accommodating—they gave us a room on a higher floor, far from the elevator, and facing a quiet treet. The hotel has a strong Asian aesthetic, which some people might consider a bit dated, but it reflects a style that is appreciated in Asia. The hotel is a 5 star Asian hotel, in America it may be a 4.5 stars. As expected for a five-star hotel, the restaurants are quite expensive. Transportation is nearby, though not extremely close, and the hotel is located some distance from downtown Osaka. Overall, I would definitely stay here again.
Read More
liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we paid a little extra for a castle view and it was tha we worth the money. Gorgeous breakfast was good. I wouldn’t say amazing. the beds a little hard. You can’t adjust the temperature in the room and it does get rather warm so I recommend opening the window. The best part was the proximity to the castle.
Shaylene
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really nice hotel. Staff was very friendly and helpful
Neisha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was great. We enjoyed the area and would stay again.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing property in lovely castle location very close to the station. The staff were fantastic and very interested in making sure we were having a great time at the hotel. We did not eat there nor did we have coffee because the prices were extremely high. But that’s to be expected at a hotel at this caliber. The only thing I would suggest they change is there is no option for having your room made up, but the towels left behind. We are happy to reuse our towel towels. Conversely, they have an option for not having your room made up and having all the towels replaced. I think it should be the other way around for the environment.
Read More
Pauline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, dated but clean. Close to subway short distance walk
Jeff
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel made me feel like someone important.
Dominick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, great views, great room!
Ian
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very pleasant day at the New Otani Osaka. Staff were exceptional and while the hotel is a bit older, it is well maintained. There is a real sense of curated to care for guests.
Lai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Staffs are very helpful and friendly.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our New Otani stay was comfortable and memorable. The staff is wonderful and welcoming. The front staff spoke perfect English making it easy for us to express any needs or have questions answered. Although we were in an older portion of the New Otani (renovations were being conducted), the room was spacious and well appointment for our stay. The view from our room included a clear view of Osaka Castle' which is a 10 minute walk away. We would definitely stay at The New Otani when we're in Osaka.
Read More
Siu Ho
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its an older hotel, but clean. Down side is that the Ac doesn't really work, so our room was a little too warm.
Yumi
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

スタッフのサービスは天下一
Norma
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel with views of the Castle and the area with the river and a beautiful park. All the people who work at the hotel are simply beautiful and courteous, and the restaurants have a variety of delicious Japanese food. I recommend this hotel 100% per cent
Debra
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, spacious suite for my family of four. The connecting rooms were ideal with a living space in between. We really enjoyed our meal at the Teppanyaki restaurant, they were gracious to accommodate us at the last minute as we flew in without a reservation. My teenage boys said it was the best steak they’ve ever had. Location is great as well, the nearby castle was an easy walk. We enjoyed our stay, thank you!
Read More
Esther Sze Wan
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great, clean and wonderful hospitality!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel New Otani Osaka

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel New Otani Osaka

Traveloka (8)
Other sources (2,533)
9.4
Exceptional
From 2,533 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel New Otani Osaka

Number of reviews per page
20
40
Top reviews
Etsuko
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice castle view from the room. Staff were very helpful.
Priscilla
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was nice. Hotel is HUGE and quite fancy. Located very close to Osaka Castle.
alfred
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic property at a great location, staff was exceptional.
Craig
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great, good quality hotel
Delmy
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had a great time at this hotel. The room was very spacious and nice. We requested a quiet room, and the staff were very accommodating—they gave us a room on a higher floor, far from the elevator, and facing a quiet treet. The hotel has a strong Asian aesthetic, which some people might consider a bit dated, but it reflects a style that is appreciated in Asia. The hotel is a 5 star Asian hotel, in America it may be a 4.5 stars. As expected for a five-star hotel, the restaurants are quite expensive. Transportation is nearby, though not extremely close, and the hotel is located some distance from downtown Osaka. Overall, I would definitely stay here again.
Read More
liz
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

we paid a little extra for a castle view and it was tha we worth the money. Gorgeous breakfast was good. I wouldn’t say amazing. the beds a little hard. You can’t adjust the temperature in the room and it does get rather warm so I recommend opening the window. The best part was the proximity to the castle.
Shaylene
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Really nice hotel. Staff was very friendly and helpful
Neisha
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was great. We enjoyed the area and would stay again.
Patricia
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing property in lovely castle location very close to the station. The staff were fantastic and very interested in making sure we were having a great time at the hotel. We did not eat there nor did we have coffee because the prices were extremely high. But that’s to be expected at a hotel at this caliber. The only thing I would suggest they change is there is no option for having your room made up, but the towels left behind. We are happy to reuse our towel towels. Conversely, they have an option for not having your room made up and having all the towels replaced. I think it should be the other way around for the environment.
Read More
Pauline
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, dated but clean. Close to subway short distance walk
Jeff
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel made me feel like someone important.
Dominick
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff, great views, great room!
Ian
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A very pleasant day at the New Otani Osaka. Staff were exceptional and while the hotel is a bit older, it is well maintained. There is a real sense of curated to care for guests.
Lai
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room. Staffs are very helpful and friendly.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Our New Otani stay was comfortable and memorable. The staff is wonderful and welcoming. The front staff spoke perfect English making it easy for us to express any needs or have questions answered. Although we were in an older portion of the New Otani (renovations were being conducted), the room was spacious and well appointment for our stay. The view from our room included a clear view of Osaka Castle' which is a 10 minute walk away. We would definitely stay at The New Otani when we're in Osaka.
Read More
Siu Ho
icon-Family
Family
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Its an older hotel, but clean. Down side is that the Ac doesn't really work, so our room was a little too warm.
Yumi
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

スタッフのサービスは天下一
Norma
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel with views of the Castle and the area with the river and a beautiful park. All the people who work at the hotel are simply beautiful and courteous, and the restaurants have a variety of delicious Japanese food. I recommend this hotel 100% per cent
Debra
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean, spacious suite for my family of four. The connecting rooms were ideal with a living space in between. We really enjoyed our meal at the Teppanyaki restaurant, they were gracious to accommodate us at the last minute as we flew in without a reservation. My teenage boys said it was the best steak they’ve ever had. Location is great as well, the nearby castle was an easy walk. We enjoyed our stay, thank you!
Read More
Esther Sze Wan
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A great, clean and wonderful hospitality!
Number of reviews per page
20
40