ReLA Higashimatsudo

Clean and quiet. On-site staff was excellent. Location was perfect. 清潔で静か。現地スタッフは素晴らしかった。立地は完璧だった。

Great room

The cleanliness of the room wasn’t very clean there was a couple of things that didn’t settle well with us.

Staff is super friendly and very accommodating to changes.

Very nice and quite place to stay in Japan

Everything was fine, safe place, near to the train station, shopping and restaurants. Very friendly and helpful people wherever we went, If you have more than 3 people it could be a challenge. Would definitely stay there again!

The staff was excellent. After I checked out the hotel, one staff chased me all the way to the train station. I missed my back pad, which has the passports. Later, she came the second time to bring us the umbrellas that we left in a drawer.

The general condition of the room is awesome. The smell of the towels provided was not ideal. Washing machine is not ideal especially during the drying part as the dryer does not dry our clothes effectively. Probably need to have a separate dryer instead.

1. Not enough for towels and toothbrushes for long stay. I had to wash towels and purchased toothpaste. 2. There were so many hairs and dust on the floor - I had to vacuum the whole room. 3. Laundry area - every time I used the washer, it said “clean filter” and it was very dirty. I wonder who clean those…

Amazing property! Close to the station

I experienced significant noise from the room above during the last two nights of my stay, which made it very difficult to rest. I reached out to customer service via DM, but unfortunately received no response or resolution. Communication was also challenging — the customer service representative spoke limited Japanese, and I had difficulty understanding when inquiring about early check-in over the phone. Additionally, I received a few unexpected WhatsApp calls from Vietnam to confirm my reservation, which felt unusual. This hotel might be more suited for international travelers than for Japanese guests.

Easy check-in

Room was very spacious, is a quiet and comfortable place.

The room was very comfortable and the location we booked had a lot of good food in the area despite being an hour away from Tokyo.

Excellent location very close to train stop. Stocked with everything we needed and easy to check in & out.

Very decently priced and good sized supermarket is nearby. Extremely convenient to the station, only one stop on the Narita Skyaccess. Room layout great for families where kids don’t want to sleep w each other. Especially for Japan, where apartments and hotel rooms are smaller, we appreciated the spaciousness. Couch easily becomes a fourth bed. Kitchen is well stocked. Again a decent sized fridge compared to most hotel mini fridge. Incredible water pressure, pleasing aesthetic exterior building, nice interior design as well. Overall, we were impressed and would stay again as well as recommend. Thank you for a comfortable stay.

It’s so convenient to get to grocery store and get on the train station

A sink in the toilet would have made my rating perfect.

This property is great for narita airport and things close to. Its great for families due to its size and convinence with the train just around the corner. They provide a kids potty and stool and simple amenities like a toothbrush. Downside is the property needs more maintaining, there are scratches and dents everywhere and 2 twins pushed together do not make for a comfy bed

Very quaint