Delek Tulum

Hotels
Finding rooms for you...
9.2
/10
Exceptional
374 reviews

What Guests Say About Their Stay

Juan Carlos

10.0
/ 10
Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.

Angelique

10.0
/ 10
What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.

Kimberley Ann

10.0
/ 10
We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
In the Area
See Map
Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780

Main Facilities

See more
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Delek Tulum is located in area / city Tulum. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Delek Tulum

Carretera Tulum - Boca Paila km 7, Tulum, Estado de Quintana Roo, Mexico, 77780
Discover More Places
Exterior Delek Tulum
Exterior 2 Delek Tulum

Discover More About Delek Tulum

Location


Delek Tulum is located in area / city Tulum.

About Delek Tulum

Not all hotel allow guests with pets, but Delek Tulum welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Not only located within easy reach of various places of interests for your adventure, but staying at Delek Tulum will also give you a pleasant stay.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Delek Tulum is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Delek Tulum.

All facilities in Delek Tulum

Swimming Pool Delek Tulum
Swimming Pool
Entertainment Facility Delek Tulum
Entertainment Facility
Fitness Center Delek Tulum
Fitness Center
Common Space Delek Tulum
Common Space
Exterior Delek Tulum
Exterior

Things to Do

  • Romantic proposal packages
  • Beach umbrella
  • Outdoor pool
  • Picnic area
  • Garden
  • Beach towel
  • Spa
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Transportation

  • Secure parking
  • Limited parking
  • Bicycle rental

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Delek Tulum

Translate
Important Note
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for continental breakfast: approximately USD 19 to 19 for adults, and USD 16 to 16 for children
  • Airport shuttle fee: USD 185.60 per vehicle (roundtrip, maximum occupancy 5)
  • Airport shuttle fee per child: USD 185.60 (roundtrip), (from 1 to 18 years old)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 100 (subject to availability)
  • Service fee: USD 19 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Caters to women only, Noise-free rooms not guaranteed, Essential workers only - NO, Guest will receive an email before arrival 7 days, Guests will receive an email with special check-in instructions, No elevators

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Delek Tulum
21
Another facilities in Delek Tulum
Romantic proposal packages, Beach umbrella, Outdoor pool, Picnic area, Garden

Frequently asked question in Delek Tulum

What are available facilities at Delek Tulum?
There are top facilites at Delek Tulum such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Delek Tulum?
The standard check-in time at Delek Tulum is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Delek Tulum provide breakfast?
Yes, Delek Tulum provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Delek Tulum?
Delek Tulum is a 4.0-star hotel.
How many rooms are available at Delek Tulum?
Delek Tulum has 21 rooms in total.
See All

More Reviews from Other Guests in Delek Tulum

9.2
Exceptional
From 374 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Juan Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Angelique
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
Read More
Kimberley Ann
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
Tony
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful spot I will definitely go back
Vanessa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
Read More
Susanne
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Alexander
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
Esraa
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service. So clean
Asi
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Mariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.
neil brian
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Teelah
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Callum
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Fernando
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Toomey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Delek Tulum

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 374 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Delek Tulum

Number of reviews per page
20
40
Top reviews
Juan Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Is a very beautiful hotel in front of the beach with amazing views. The staff were very friendly and professional. It’s a little noisy because there’s clubs / music around it but that’s the vibe of Tulum. I highly recommend this place.
Angelique
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What can I say… this sweet spot really left an impression on us. The intimacy of the property was the first thing I noticed, with just 21 rooms perfectly tucked away it felt like your own little world. The rooms are stunning and extremely clean and well appointed. I am ordering the same Kassatex robe they had on property. Location is pretty perfect and found ourselves walking to cenotes and Michelin Star restaurants.The pool and lounge part of the beach are super chill and feel a little more local. This is a place not trying to hard, but still feels full of effort. On our last night we participated in the Temazcal and that was a treat and left us feeling connected. There is a club on the other side of the street. It plays loud music but we found ourselves being lulled to sleep by it. Even joking about what was the last song we remembered. I like to move around and rarely repeat coming back to the same place but I have a feeling I’ll be seeing Bungalow 6 again.
Read More
Kimberley Ann
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We had a lovely visit! The staff were all extremely warm and friendly - we felt so well taken care of. The small touches were so welcome, and the relaxed nature of everyone there made our stay so relaxing. They gave us great recommendations for dining and local activities. We will return for sure!
Tony
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful spot I will definitely go back
Vanessa
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This hotel is a jungle paradise on the beach! The rooms are so beautifully designed, clean, and natural feeling. We stayed in a standard room on the second level and our bathroom had a skylight! We were treated so kindly by Steph, who made our stay 10x more special. She was helpful at every turn and deserves all the praise!
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Where do we even begin? The staff was incredible, food amazing, rooms amazing. Unforgettable experience at the beach club soaking up the sun all day and into the evening. 5 stars. Shout out to Edguardo, rodrigo, Jonathan, topa, manuel, (Chile I'll call her), and ALL STAFF. Security was on point. Heaven on earth! We will return next year
Read More
Susanne
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Wonderful location, very spacious beautifully decorated cabanas, great food. Already dreaming about coming back soon.
Alexander
4.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

They stiffed me for over $100 in fees. They said it was local taxes... but when i pushed them, they confessed it was tips for the staff.
Esraa
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Amazing service. So clean
Asi
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Having visited Tulum on multiple occasions, I can confidently state that Delek Hotel consistently stands out as a premier accommodation choice. The establishment is characterized by its exceptional tranquility and meticulous cleanliness, contributing to a serene and peaceful atmosphere. Highly recommend
Mariel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was spotless, staff very atentive and food simply amazing.
neil brian
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Staff was amazing, the drinks and food mixed with the ambience was next level. Peaceful and pet friendly. Lost my wallet in the middle of the night with about 200 people around and it was turned into security with nothing missing. I can’t say enough good things about the experience. The worst part of this trip was having to leave. We will definitely be coming back.
Read More
Amy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Delek was a perfect experience from start to finish. The staff was more than accommodating and made my birthday extra special with the sweetest touches. Would highly recommend for convenience (we walked everywhere) and the warm, friendly and beautiful beachfront environment. Restaurants were wonderful as well!
Teelah
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Very nice ambiance. Staff was really nice. Great hotel for couples. The only thing I wish they had was a mirror and a tv in the room. The bathroom smelled awful as well.
Callum
icon-with Partner
with Partner
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Rooms are beautiful and the staff are beyond amazing. We like to try different places but will be hard to not come back here. Little noisy on the street but we stayed in peak season so can’t be helped.
Fernando
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great service, chill vibes to relax in the beach. Noisy at night time due to the restaurant/clubs. But prime location its in the middle of the ave.
Toomey
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

I had an amazing experience at this hotel from start to finish. The staff could not be more accommodating and the room was perfect. The food/service was great and we loved being right on the beach. It was the perfect combination of relaxing and fun. I will 100% be back - I miss it already!
Tatiana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

We loved our stay since the moment we arrived, the hotel is absolutely beautiful and such a great design. The staff, especially Kat and Steph were amazing and welcoming us like old friends. Cleaning crew put cute birthday decorations as a surprise. The beach club staff super quick and friendly. Great location with the walks to each of the opposite sides of the beach. We had all the places accessible to us by walking on the beach. Had a great time celebrating Delek’s Bday weekend with sick music and great people which was one of the highlights of our stay. I do have to say, they send out a note that it’s a loud location and there will be noise. Unfortunately, I underestimated it because the noise from all of the restaurants, hotels around was insane. Till 2am we had a sound party in our room every night. But we still had such a good time, even the noise didn’t ruin our stay, we just stayed up longer and slept in the morning. Note to the staff, please fix a hole in the roof as it was dripping when it rained and got onto our clothes and suitcase. Thanks for having us and we will definitely be back hopefully sooner than later.
Read More
Dylan Wallace
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The staff was amazing.
Atra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Loved the hotel and our room design and view, beautiful beach with white sand. No seaweed excellent service, food and drink quality. Friendly and super nice staff. Was our first time in Tulum and had the most wonderful experience.
Number of reviews per page
20
40