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Mahekal Beach Front Resort & Spa

Hotels
8.6
/10
Very Good
1,000 reviews

What Guests Say About Their Stay

benjamin gordon

10.0
/ 10
Mahekal is our home away from home and we always recommend them as a great resort to stay at. We have stayed at the resort 12 times now and every time is a special time. Some of the staff has been there for 15 years plus and are always welcoming and go above and beyond to make sure the guests old and new feel special! The only negative the last couple trips has been the hot tub/jacuzzi’s have been anything but warm/hot and this years trip the wait time getting in for breakfast was something we had never experienced and could be avoided if they opened back up the other restaurant Fuego for breakfast.

Trevor

10.0
/ 10
My stay at Mahekal was great. The rooms were clean and comfortable with a very tropical vibe. Location is amazing and the staff was friendly and helpful. One negative thing was I had my bose and apple headphones go missing. While there. The staff was very helpful in looking for them.

Andrea

10.0
/ 10
We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
In the Area
See Map
38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Staying at Mahekal Beach Front Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mahekal Beach Front Resort & Spa

38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Exterior Mahekal Beach Front Resort & Spa
Exterior 2 Mahekal Beach Front Resort & Spa

Discover More About Mahekal Beach Front Resort & Spa

General


Near Super Chedraui Selecto Avenida 10

Location


With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Stadium Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Mamitas Beach - 0.1 km / 0.1 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Coco Beach - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Playa Avenida Colosio - 0.7 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Pier Navega - 0.9 km / 0.6 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Calle Corazón - 1.4 km / 0.8 mi
Calle 12 - 1.4 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
Frida Kahlo Museum - 1.7 km / 1 mi
3D Museum of Wonders - 1.7 km / 1 mi
Playa 88 - 1.7 km / 1.1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 22.9 mi
Cancun Intl. Airport (CUN) - 55.4 km / 34.4 mi
Tulum Intl. Airport (TQO) - 107.2 km / 66.6 mi

Facilities


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining


Enjoy Mexican cuisine at Cocina, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.

All facilities in Mahekal Beach Front Resort & Spa

Bar, Cafe and Lounge Mahekal Beach Front Resort & Spa
Bar, Cafe and Lounge
Swimming Pool Mahekal Beach Front Resort & Spa
Swimming Pool
Entertainment Facility Mahekal Beach Front Resort & Spa
Entertainment Facility
Fitness Center Mahekal Beach Front Resort & Spa
Fitness Center
Common Space Mahekal Beach Front Resort & Spa
Common Space

Things to Do

  • Shops
  • Romantic proposal packages
  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Pool cabanas
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Transportation

  • Airport transfer
  • Bicycle rental

Public Facilities

  • Coffee shop
  • Safety deposit box

Nearby Facilities

  • Gift shop
  • Hair salon

Kids and Pets

  • Babysitting

Business Facilities

  • Conference center

Accommodation Policy & General Information in Mahekal Beach Front Resort & Spa

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, Events/parties allowed, By ocean, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mahekal Beach Front Resort & Spa
195
Number of floors in Mahekal Beach Front Resort & Spa
2
Another facilities in Mahekal Beach Front Resort & Spa
Shops, Romantic proposal packages, Outdoor pool, Beach umbrella, TV lounge

Frequently asked question in Mahekal Beach Front Resort & Spa

What are available facilities at Mahekal Beach Front Resort & Spa?
There are top facilites at Mahekal Beach Front Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk. (some may require extra charges)
What is normal check-in & check-out time at Mahekal Beach Front Resort & Spa?
The standard check-in time at Mahekal Beach Front Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mahekal Beach Front Resort & Spa provide breakfast?
Yes, Mahekal Beach Front Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa is a 4.0-star hotel.
How many floors does Mahekal Beach Front Resort & Spa have?
Mahekal Beach Front Resort & Spa has 2 floors.
See All

More Reviews from Other Guests in Mahekal Beach Front Resort & Spa

Overall Ratings & Reviews Mahekal Beach Front Resort & Spa

Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mahekal Beach Front Resort & Spa

Number of reviews per page
20
40
Top reviews
benjamin gordon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Mahekal is our home away from home and we always recommend them as a great resort to stay at. We have stayed at the resort 12 times now and every time is a special time. Some of the staff has been there for 15 years plus and are always welcoming and go above and beyond to make sure the guests old and new feel special! The only negative the last couple trips has been the hot tub/jacuzzi’s have been anything but warm/hot and this years trip the wait time getting in for breakfast was something we had never experienced and could be avoided if they opened back up the other restaurant Fuego for breakfast.
Read More
Trevor
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay at Mahekal was great. The rooms were clean and comfortable with a very tropical vibe. Location is amazing and the staff was friendly and helpful. One negative thing was I had my bose and apple headphones go missing. While there. The staff was very helpful in looking for them.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
Read More
Eldon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Jeannette
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This resort needs a major update. Everything is worn down and dirty, the bungalows stink. I did not enjoy my stay at all.
Randy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Nicole
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, beautiful location
Walid
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room were clean
Pamela
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Boris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All is perfect
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

If you’re going to Expedia. You may think that this is all inclusive. It is but you have to pay extra for it! With the all inclusive and the extra fees, the hotel throws at you. Expect to spend about $1900 extra. Just under 1600 for the all-inclusive. And 300 and extra. Once I got past the initial shock of extra fees. It was an amazing resort! I would suggest getting a room in the upper 100s room. Far enough away from the music. We stayed in 179. Great room, great staff, and amazing food! Absolutely beautiful here. They don’t runoff the wildlife either. Had a cute Coati that lives in a tree next to my room.
Read More
David
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.
Read More
Adrian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
Read More
Elena
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.
Read More
Leona
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent hotel right on the water. Loved it.
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.
maria
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a very nice experience. It was the first time and I would recommend this place.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.
Jessica
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
Read More
Number of reviews per page
20
40

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Exterior 4 Mahekal Beach Front Resort & Spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Mahekal Beach Front Resort & Spa

Other sources (1,000)
8.6
Very Good
From 1,000 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mahekal Beach Front Resort & Spa

Number of reviews per page
20
40
Top reviews
benjamin gordon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Mahekal is our home away from home and we always recommend them as a great resort to stay at. We have stayed at the resort 12 times now and every time is a special time. Some of the staff has been there for 15 years plus and are always welcoming and go above and beyond to make sure the guests old and new feel special! The only negative the last couple trips has been the hot tub/jacuzzi’s have been anything but warm/hot and this years trip the wait time getting in for breakfast was something we had never experienced and could be avoided if they opened back up the other restaurant Fuego for breakfast.
Read More
Trevor
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

My stay at Mahekal was great. The rooms were clean and comfortable with a very tropical vibe. Location is amazing and the staff was friendly and helpful. One negative thing was I had my bose and apple headphones go missing. While there. The staff was very helpful in looking for them.
Andrea
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We spent 7 days at Mahekal at the end of Jan 2026. LOVED every minute. Small, un-crowded resort with clean pools and spotless, comfortable rooms. The staff is simply amazing and friendly, they made every moment special with their attention to detail. We stayed in the King Palapa gardem view. We loved the natural roof and the attached porch with seating and hammocks. Mahekal is truly a magical place. We did the half-board option with breakfast and dinner buffets and had no regrets. Food was very fresh and a bit different every day. We headed into Playa for lunch, which was great due to the cental location of the resort. We cant wait to go back!!!
Read More
Eldon
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Beautiful resort, beautiful location, terrific food & a warm & hospitable staff. We loved it & will defn be back.
Jeannette
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This resort needs a major update. Everything is worn down and dirty, the bungalows stink. I did not enjoy my stay at all.
Randy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Everything perfect. Quiet spot with just the right amount of fun. Would 100% stay again!
Nicole
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great staff, beautiful location
Walid
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room were clean
Pamela
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Mahekel has soul, charming palapas; beautiful pools, great beach; close to 5th avenue adventures in shopping.
Boris
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

All is perfect
Jonathan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

If you’re going to Expedia. You may think that this is all inclusive. It is but you have to pay extra for it! With the all inclusive and the extra fees, the hotel throws at you. Expect to spend about $1900 extra. Just under 1600 for the all-inclusive. And 300 and extra. Once I got past the initial shock of extra fees. It was an amazing resort! I would suggest getting a room in the upper 100s room. Far enough away from the music. We stayed in 179. Great room, great staff, and amazing food! Absolutely beautiful here. They don’t runoff the wildlife either. Had a cute Coati that lives in a tree next to my room.
Read More
David
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Terrible hotel,and experience with this hotel and rental car in enterprise from Expedia, We arrived around 3 am in the this hotel because we have some problems with the rental in enterprise rental car from Expedia in the beginning. like i said before. So Since the minute we arrived at the hotel was horrible, nobody received our car, they didn't have parking space and told us to park outside in the street and use a parking spot to pay with coin every hr. This was ridiculous because they didn't even try to help or give us chance to keep the car , The reception guy was very unprofessional and the guy was unhappy and with mood attitude, he didn't even help for our luggage or asked about it, nobody was there to help or receive our luggage in the beginning. So after we saw this inconvenience we want to check the room and nothing like I saw in the pictures. Ocean view were was blocked from another unit. A little bathroom with one sink. Very disappointed and the guy he didn't even know where was our room or what sección was in the hotel. Looks like he was sleeping and we interrupted , probably is the reason was upset. Terrible experience at 3 am we have to leave this hotel after all of these. Almost 5000 dlls for 1 week snd even i complained and expedia didn't want to give us a refund for that Terrible hotel and rental car. I never have thia kind the experience with Expedia. But this time you have to think two times about to get a package or any hotel in different countries.
Read More
Adrian
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing experience! The food was great and the drinks were tasteful. The staff was very friendly and attention to detail. I had the best experience because of them very welcoming and hospitality unlike no other. Money well spent definitely coming back especially to Playa De Carmen just to stay here.
Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This resort is conveniently located on the beach in downtown Playa which makes access to 5th Ave restaurants and shops a short walk. The property is beautiful and well maintained with a nice stretch of beach, multiple pools, restaurants and bars on site. The half board option provides breakfast and the option to choose lunch (which you can order on the beach) or dinner which is perfect if you like to explore local restaurants for dinner. The quality of the food and drinks is very good and the staff deserves a shout out for their fantastic service and attention to detail. Ishmael, Armando, Enrique, Manuel and the rest of the staff too many to name will make you feel at home and go above and beyond to make your stay enjoyable. These guys work really hard and let you know that they appreciate you ‘re staying with them . I don’t typically write reviews but have stayed at this resort on many occasions and continue to return. From what we’ve seen it appeals to singles, couples, groups and families. When you experience the view of the crystal blue water while eating breakfast or the sunrise on the beach a few steps from your room you’ll be planning your return trip.
Read More
Elena
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Expedia is what can be improved not the resort! The resort was beautiful. Only 2 restaurants open out of 3! We had no notification of that… so very little choice for all inclusive. Not fair. On top of that annoyance, I was also charged extra when arrived for my child. I booked my 10year old with us as I always do. I chose the age as there is that option there when you click on child. I received confirmation email stating 2 adults and a child not infant.No age was showing in the receipt. I didn’t think much of it at the moment. So at the resort because of Expedia issue I had to pay over $1200 USD! Beware. Double check everything and call I would say. Do not rely on just email confirmation. I didn’t get much help from Expedia they covered $400 out of this whole price. This was an issue. As we had a family of 5 booking through Expedia as per my recommendation! Very very disappointed.
Read More
Leona
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent hotel right on the water. Loved it.
Emily
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Gorgeous resort on the beach. Beautiful, clean, comfortable room in a bungalow overlooking one of the pools. Friendly staff. Hammocks on every terrace. Took us a day to even notice there was no TV in the room —we like TV but didn’t miss it for a moment.
maria
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

It was a very nice experience. It was the first time and I would recommend this place.
Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a great experience. The rooms were clean and spacious. The staff was great and attentive. 100% recomendado.
Jessica
icon-Leisure
Leisure
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff is always AMAZING! But I sent several requests for a specific room and they were ignored. That was my 6th stay at Mahekal so I know what I need. The room they gave me was surrounded by loud people yelling and slamming doors and too close to other noise. There was a leak in the roof and it rained in the room. Not a big deal fortunately not on the bed. I just wished my emails didn’t go ignored. Especially since I am a loyal guest of the hotel.
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