Mahekal Beach Front Resort & Spa

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8.8
/10
Very Good
1,002 reviews

What Guests Say About Their Stay

Jaime N

10.0
/ 10
Everything was perfect! Everyone was very friendly from the moment we arrived until we left. We had a wonderful time. Braian, Armando, Roberto, Enrique, and Luis were always attentive to our needs. The food was delicious, and the restaurants were great, too. Thanks to Mahekal Beach Resort for making our stay the best.

Jenna

10.0
/ 10
Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!

Jesus San

10.0
/ 10
Property was clean and well Kept, staff was amazing and the beach was next level
In the Area
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38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710

Main Facilities

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This accommodation offers:
Outdoor pool
Poolside bar
Billiard
Game room
Bicycle rental
Laundry service
Luggage storage
Fitness center
Library
Multilingual staff
24-hour Receptionist
Staying at Mahekal Beach Front Resort & Spa is a good choice when you are visiting Solidaridad. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mahekal Beach Front Resort & Spa

38 St And The Beach, Solidaridad, Estado de Quintana Roo, Mexico, 77710
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Exterior Mahekal Beach Front Resort & Spa
Exterior 2 Mahekal Beach Front Resort & Spa

Discover More About Mahekal Beach Front Resort & Spa

General
Near Super Chedraui Selecto Avenida 10

Location
With a stay at Mahekal Beach Front Resort & Spa, you'll be centrally located in Playa del Carmen, steps from Mamitas Beach and within a 10-minute walk of Quinta Avenida. This beach hotel is 0.4 mi (0.7 km) from Mario Villanueva Madrid and 0.8 mi (1.3 km) from Quinta Alegría Shopping Mall.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Playa del Carmen Main Beach - 0.1 km / 0.1 mi
Mamitas Beach - 0.1 km / 0.1 mi
Super Chedraui Selecto Avenida 10 - 0.6 km / 0.4 mi
Coco Beach - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Playa Avenida Colosio - 0.7 km / 0.5 mi
Mario Villanueva Madrid - 0.8 km / 0.5 mi
Pier Navega - 0.9 km / 0.6 mi
Quinta Alegría Shopping Mall - 1.1 km / 0.7 mi
Calle Corazón - 1.4 km / 0.8 mi
Calle 12 - 1.4 km / 0.9 mi
Playa del Carmen Lighthouse - 1.5 km / 0.9 mi
Nuestra Senora del Carmen Catholic Church - 1.6 km / 1 mi
Frida Kahlo Museum - 1.7 km / 1 mi
3D Museum of Wonders - 1.7 km / 1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 36.9 km / 22.9 mi
Cancun Intl. Airport (CUN) - 55.4 km / 34.4 mi
Tulum Intl. Airport (TQO) - 107.2 km / 66.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor pools, a sauna, and a fitness center. Additional amenities at this hotel include concierge services, babysitting (surcharge), and an arcade/game room.

Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 195 individually decorated guestrooms, featuring minibars and espresso makers. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Private bathrooms with showers feature rainfall showerheads and hair dryers.

All facilities in Mahekal Beach Front Resort & Spa

Facility

  • Outdoor pool
  • Poolside bar
  • Billiard
  • Game room
  • Bicycle rental
Swimming Pool Mahekal Beach Front Resort & Spa
Swimming Pool
Entertainment Facility Mahekal Beach Front Resort & Spa
Entertainment Facility
Fitness Center Mahekal Beach Front Resort & Spa
Fitness Center
Functional Hall Mahekal Beach Front Resort & Spa
Functional Hall
Common Space Mahekal Beach Front Resort & Spa
Common Space

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Beach umbrella
  • TV lounge
  • Spa
  • Beach towel
  • Library
  • Sauna
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Transportation

  • Bicycle rental

General

  • Smoking area
  • Fireplace in lobby
  • Banquet
  • Ballroom
  • Reception hall
  • Terrace

Public Facilities

  • Coffee shop
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center

Nearby Facilities

  • Gift shop
  • Shops
  • Hair salon

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Accommodation Policy & General Information in Mahekal Beach Front Resort & Spa

Translate
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately USD 27 for adults and USD 27 for children
  • Airport shuttle fee: USD 302 per person (roundtrip)
  • Airport shuttle fee per child: USD 302 (roundtrip), (from 5 to 12 years old)
  • Pet fee: USD 30.25 per accommodation, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Property does not require health documentation at check-in, Professional property host/manager, LGBTQIA+ friendly, Events/parties allowed, By ocean, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing, VIP Access, No elevators

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mahekal Beach Front Resort & Spa
195
Number of floors in Mahekal Beach Front Resort & Spa
2
Another facilities in Mahekal Beach Front Resort & Spa
Babysitting with surcharge, Romantic proposal packages, Outdoor pool, Beach umbrella, TV lounge

Frequently asked question in Mahekal Beach Front Resort & Spa

What is normal check-in & check-out time at Mahekal Beach Front Resort & Spa?
The standard check-in time at Mahekal Beach Front Resort & Spa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Mahekal Beach Front Resort & Spa provide breakfast?
Yes, Mahekal Beach Front Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa is a 4.0-star hotel.
How many floors does Mahekal Beach Front Resort & Spa have?
Mahekal Beach Front Resort & Spa has 2 floors.
How many rooms are available at Mahekal Beach Front Resort & Spa?
Mahekal Beach Front Resort & Spa has 195 rooms in total.
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More Reviews from Other Guests in Mahekal Beach Front Resort & Spa

8.8
Very Good
From 1,002 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

9.2

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Traveler Reviews Mahekal Beach Front Resort & Spa

Number of reviews per page
20
40
Top reviews
Jaime N
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect! Everyone was very friendly from the moment we arrived until we left. We had a wonderful time. Braian, Armando, Roberto, Enrique, and Luis were always attentive to our needs. The food was delicious, and the restaurants were great, too. Thanks to Mahekal Beach Resort for making our stay the best.
Maria
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The good: there is a nice beach and several nice pools on the property. The staff you meet around the resort are polite and helpful (outside of the registration office). The bad: Expedia sold us a room that the resort doesn’t have (room with 2 king beds). This meant the normal double queen room they gave us was smaller and more uncomfortable for our family than expected. The people at registration said it wasn’t their fault and did nothing to help compensate us, even though they were in the off season and had lots of rooms open. We also chose to go with the All Inclusive, however, at this resort only a fraction of the things offered are All Inclusive! I asked the concierge to pick up a menu from the restaurant and point to the items I could order, and he wasn’t able to do it. If he couldn’t figure out what I paid for, how are we supposed to know? You have to sign a receipt for every meal and drink you order, and tips seem expected. The water to our side of the resort was in and out (mostly out) for 3 days. No showers, no flushing the toilet, no updates from the resort on progress, and again, no compensation for our troubles. When checking out, they make you wait while someone checks the room to make sure they can’t charge you for the water from the mini bar (yes, not covered by all inclusive) and the coffee pods by the coffee maker (you get one coffee pod a day, more than one costs EXTRA!).
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Ramiro Martinez
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property is so relaxing. Highly recommend this place to relax and enjoy time on the beach. No T.V. if your expectation is to watch TV and TBH its not needed with the local shops and restaurants. This place is small and beautiful and the opposite of a huge resort- if you're looking for large resort with over a 100 rooms- this is not your place. Small and personal with beautiful beach vibes.
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Olivier
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a really lovely hotel and we had a great relaxing holiday. The staff are all so nice and really helpful. The pools are lovely and the food is also good which isn’t always the case with all inclusive. The only issue was that there were water problems in the town and water was cut out for a good few hours on 2 of the days. Obviously this is not the fault of the hotel but they handled badly by not telling people and having them à heads up. There were no toilets for 4 hours and if they had been more proactive then people could make alternative plans. Other than that I would go back anytime!
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Francisco
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente hotel. No dudare en visitarlo nuevamente
Jenna
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Wish we could have stayed longer! A little bit of paradise in the very busy Playa Del Carmen. The staff are excellent. Would absolutely stay again!
Jesus San
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Property was clean and well Kept, staff was amazing and the beach was next level
Flemania
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was one of the most disappointing resort experiences we’ve had. The property is beautiful, but our stay was overshadowed by constant problems. We had to move rooms twice because of serious maintenance and cleanliness issues. Our first room had roaches, large gaps around the front door that allowed geckos inside, poor water pressure, and other maintenance problems. After being moved, the air conditioning completely failed, leaving us without AC overnight in the Riviera Maya heat until another room could be arranged. We spent more time packing, unpacking, meeting with management, and waiting on maintenance than enjoying our vacation. Even the common areas were disappointing, with animals wandering through the breakfast area while guests were eating. Management acknowledged our experience was unacceptable, apologized, and approved a $600 refund, which I signed for before checkout. Weeks later, I still have not received the refund. I was also told the document I signed meant I couldn’t discuss my experience with other guests, yet I was never given a copy of what I signed. Problems can happen anywhere, but failing to honor a promised refund and leaving guests without answers is unacceptable. Until the resort follows through on what was promised, I cannot recommend staying here.
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saul
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful place excellent service
RENE
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Beautiful hotel located close to downtown.
Joy
icon-Family
Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff is amazing they helping out with everything you need. We come back because this place is beautiful, Unfortunately the menus are different now, they cut a lot of options for lunch and the breakfast is the same everyday. I wish they back on the same menus from 2 years ago. The place is beautiful but they can do better improving the rooms. Drinks are delicious.
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TIEN
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Pretty place! Good service
Crystal
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Room had roaches.
Pedro
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, I loved that you can opt out of the all inclusive. Great staff all of them were nice and friendly. Just understand that if you are not in the all inclusive plan, menu options are limited.
Janet
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything was wonderful. The only down fall was the water pressure in the shower.
Celene
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Amazing hotel right by the beach. They also had a coffee shop in the hotel and their gym and day activities were so fun. They had merengue classes, water aerobics, Pilates, yoga, and so many other activities throughout the resort. Their spa was amazing too, we got facials and massages and the staff were so nice. Definitely recommend, great location!!
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Aisha
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Fuego restaurant needs a better selection of cuisines, possibly even different cuts of meat(seafood/poultry/beef). The food lacked flavoring and the right consistency.
duncan
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Todo perfecto y atentos como siempre
Regina
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We love the property. Feeling like you are staying in a tree house is so awesome. Sadly they are not maintaining. We have been here several times and will not return. The seaweed was horrible as well…
FRANCISCO
icon-with Children
with Children
4.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Please beware of the "Resort Fees" I had to pay an additional amount and according to them it was resort fees, environmental fees, and service fee. At first I thought it was okay but then I remembered that is not what was on my Expedia paper and when I asked for more explanation they said I didn't pay it. Upon check out I noticed all those fees were already detailed in what I had paid through Expedia. The hotel was also a bit dirty. Chairs in one of the lounges were dirty. Cocina restaurant was closed and we were not aware until after we checked in. Should be told when booking. One pool was also closed for a private event for one of the days. I think this information should be communicated when booked. The resort should reach out to the guest who book. Pools were not cleaned daily and there was bugs and leaves on the pool. Pool chairs had dirty pillows. Jacuzzi does not work. Jets worked but water was not warm at all. LOTS of mosquitos not the resorts fault but beware. Some staff were friendly but the manager who I spoke to about the fees was a little heated.
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Number of reviews per page
20
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Exterior 4 Mahekal Beach Front Resort & Spa

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