Hotel Emperador

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9.2
/10
Exceptional
2,205 reviews

What Guests Say About Their Stay

Maria

10.0
/ 10
Excellent hotel all around! I would definitely stay here again and recommend it to others.

Gabriel

10.0
/ 10
Superb breakfast, everything is great about this hotel; comfortable, location, rooftop, cleanliness, personnel, service. Among my favorites hotels.

Angel

10.0
/ 10
Excellent stay at the Hotel Emperador. Suggesting to keep the pool open even if it isn’t summer also to add more options in the terrace menu as well as in the lobby bar.
In the Area
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Gran Via 53, Madrid, Community of Madrid, Spain, 28013

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Hotel Emperador is a good choice when you are visiting Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Emperador

Gran Via 53, Madrid, Community of Madrid, Spain, 28013
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Discover More About Hotel Emperador

Location


Staying at Hotel Emperador is a good choice when you are visiting Madrid.

About Hotel Emperador

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Emperador is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Emperador.

All facilities in Hotel Emperador

Others Hotel Emperador
Others

Hotel Services

  • Tours
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Laundry service
  • Concierge

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting facilities
  • Conference room
  • Business center
  • Conference center
  • Conference rooms

Food and Drinks

  • Bar
  • Poolside bar
  • Breakfast
  • Snack bar

General

  • Banquet
  • Reception hall
  • Rooftop terrace
  • Terrace

Things to Do

  • Outdoor pool
  • Pool sun loungers

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Emperador

Translate
Important Note
  • Fee for buffet breakfast: approximately EUR 24 for adults and EUR 24 for children
  • Rollaway bed fee: EUR 66.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Emperador
232
Number of floors in Hotel Emperador
10
Another facilities in Hotel Emperador
Tours, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel Emperador

What are available facilities at Hotel Emperador?
There are top facilites at Hotel Emperador such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Emperador?
The standard check-in time at Hotel Emperador is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Hotel Emperador provide breakfast?
Yes, Hotel Emperador provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Emperador?
Hotel Emperador is a 4.0-star hotel.
How many floors does Hotel Emperador have?
Hotel Emperador has 10 floors.
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More Reviews from Other Guests in Hotel Emperador

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (2,204)
9.2
Exceptional
From 2,204 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
james
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel with in 30 minutes of many attractions and restaurants
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel all around! I would definitely stay here again and recommend it to others.
Chasity
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I just stayed for 4 nights in mid April. I had a nice, clean double bed room on the 8th floor overlooking the main road. Loved the view! Breakfast was decent every day. There was a nice variety of fresh fruit, meats, and bread. My only complaint is that the roof top terrace was only half open to guests during our stay. The side with the best city and sunset views was closed the entire time. I think it’s a seasonal thing, but I was very disappointed. Most of the rooftop pics you see online are from the side that is closed! The pool was also closed, even though it was sunny and temps were in the 70s every day. I believe I saw that it doesn’t open until May 1. I would stay again. The location was excellent.
Read More
Mailibis
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is incredible, the attention is magnificent, the Hotel is Amazing
Gabriel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb breakfast, everything is great about this hotel; comfortable, location, rooftop, cleanliness, personnel, service. Among my favorites hotels.
Hong
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice location, friendly service, nice roof top and hall
Maura
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great!! The roof top restaurant was small - not a lot of seating. Overall a great local
Ashan
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was initially given a room with a view of a wall in a internal courtyard. After complaining they gave me a higher floor with a partial view of the city. Hotel is wedged into an awkward spot so only premium rooms have views. Pool was closed. Location v central but too many ppl there
Angel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay at the Hotel Emperador. Suggesting to keep the pool open even if it isn’t summer also to add more options in the terrace menu as well as in the lobby bar.
Brenda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fue una experiencia maravillosa. Buena ubicación, excelente servicio. El hotel está muy limpio y cómodo. Lo recomiendo 100%
Mario Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muy buena ubicación, excelente atención , desayuno impecable
Mike
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We never ate breakfast at the hotel, staff was friendly and room were always clean.
Aleksander
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and friendly staff
Adriana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location, great staff and good hotel conditions
Rafael
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

N/A
Sharon
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unfortunately rooftop under repair during stay. Otherwise pleased with accommodations and staff. Thank you.
Jael Adenike
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The photos are misleading. The hotel lobby looks grand and luxurious but once you get to your room it’s the opposite. Stains on the sheet, dust and dirt on all the furniture. The shower water kept back flowing and bringing up gunk from the pipes. There is no iron in the room, you have to call for one and they demand that you leave it outside the room when finished ironing. The carpet in the room had a weird smell and you could tell it needed to be shampooed. The walls are paper thin, I could hear my neighbor do everything. If someone walked through the hallways you could hear their entire conversation. The breakfast was okay. I’ve stayed at way better hotels in Madrid. I wouldn’t recommend this one. The only good thing about this place is the location and it was safe. If you’re looking for a better place, close to Gran Via and is actually worth the money stay at Barcelo Torre De Madrid. I told my wife we will only stay there when visiting Madrid.
Read More
Mirtha
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The AC was perfect thats why i always book this hotel in Madrid Other than that everything is perfect,clean the staff super nice
Monique
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beds are super comfortable and breakfast with a lot of options
Daphne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very professional , friendly and helpful
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Hotel Emperador

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Emperador

Traveloka (1)
Other sources (2,204)
9.2
Exceptional
From 2,204 reviews
Cleanliness

9.4

Room Comfort

9.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Emperador

Number of reviews per page
20
40
Top reviews
james
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice hotel with in 30 minutes of many attractions and restaurants
Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent hotel all around! I would definitely stay here again and recommend it to others.
Chasity
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I just stayed for 4 nights in mid April. I had a nice, clean double bed room on the 8th floor overlooking the main road. Loved the view! Breakfast was decent every day. There was a nice variety of fresh fruit, meats, and bread. My only complaint is that the roof top terrace was only half open to guests during our stay. The side with the best city and sunset views was closed the entire time. I think it’s a seasonal thing, but I was very disappointed. Most of the rooftop pics you see online are from the side that is closed! The pool was also closed, even though it was sunny and temps were in the 70s every day. I believe I saw that it doesn’t open until May 1. I would stay again. The location was excellent.
Read More
Mailibis
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The place is incredible, the attention is magnificent, the Hotel is Amazing
Gabriel
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Superb breakfast, everything is great about this hotel; comfortable, location, rooftop, cleanliness, personnel, service. Among my favorites hotels.
Hong
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

nice location, friendly service, nice roof top and hall
Maura
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was great!! The roof top restaurant was small - not a lot of seating. Overall a great local
Ashan
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Was initially given a room with a view of a wall in a internal courtyard. After complaining they gave me a higher floor with a partial view of the city. Hotel is wedged into an awkward spot so only premium rooms have views. Pool was closed. Location v central but too many ppl there
Angel
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent stay at the Hotel Emperador. Suggesting to keep the pool open even if it isn’t summer also to add more options in the terrace menu as well as in the lobby bar.
Brenda
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fue una experiencia maravillosa. Buena ubicación, excelente servicio. El hotel está muy limpio y cómodo. Lo recomiendo 100%
Mario Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Muy buena ubicación, excelente atención , desayuno impecable
Mike
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We never ate breakfast at the hotel, staff was friendly and room were always clean.
Aleksander
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location and friendly staff
Adriana
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location, great staff and good hotel conditions
Rafael
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

N/A
Sharon
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Unfortunately rooftop under repair during stay. Otherwise pleased with accommodations and staff. Thank you.
Jael Adenike
icon-with Partner
with Partner
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The photos are misleading. The hotel lobby looks grand and luxurious but once you get to your room it’s the opposite. Stains on the sheet, dust and dirt on all the furniture. The shower water kept back flowing and bringing up gunk from the pipes. There is no iron in the room, you have to call for one and they demand that you leave it outside the room when finished ironing. The carpet in the room had a weird smell and you could tell it needed to be shampooed. The walls are paper thin, I could hear my neighbor do everything. If someone walked through the hallways you could hear their entire conversation. The breakfast was okay. I’ve stayed at way better hotels in Madrid. I wouldn’t recommend this one. The only good thing about this place is the location and it was safe. If you’re looking for a better place, close to Gran Via and is actually worth the money stay at Barcelo Torre De Madrid. I told my wife we will only stay there when visiting Madrid.
Read More
Mirtha
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The AC was perfect thats why i always book this hotel in Madrid Other than that everything is perfect,clean the staff super nice
Monique
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beds are super comfortable and breakfast with a lot of options
Daphne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff were very professional , friendly and helpful
Number of reviews per page
20
40