What are available facilities at Hotel Des Balances?

There are top facilites at Hotel Des Balances such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Hotel Des Balances?

The standard check-in time at Hotel Des Balances is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00

Does Hotel Des Balances provide breakfast?

Yes, Hotel Des Balances provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Des Balances?

Hotel Des Balances is a 4.0-star hotel.

How many floors does Hotel Des Balances have?

Hotel Des Balances has 7 floors.

How many rooms are available at Hotel Des Balances?

Hotel Des Balances has 56 rooms in total.

Does Hotel Des Balances provide parking?

Yes, Hotel Des Balances provides parking. Please confirm details directly with the hotel.

What do past guests say about Hotel Des Balances?

Hotel Des Balances is well-known for its Cleanliness, Location, Service and Facilites, as reviewed by verified Traveloka guests.

Hotel Des Balances

Name: Hotel Des Balances
Address: Weinmarkt, Luzern, Lucerne-Stadt, Switzerland, 6004, Weinmarkt, Luzern, 6004, Switzerland
Rating: 9.5

Hotels

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9.5

/10

Exceptional

983 reviews

What Guests Say About Their Stay

Diana W.

9.7

/ 10

Dapat free upgrade ke suite, di mana pemandangan-nya dari kamar sangat indah. Kasur, kamar semua nyaman. Dikasih banyak cokelat, 2 set sabun shampoo merk Loccitane. Dapat free welcome drink Wine dan permen, cokelat di Lounge hotel pada saat malam natal. Overall sangat puas dengan service dan kualitas hotel-nya. Lokasi juga sangat dekat dengan train station. Top banget.

Ian

10.0

/ 10

This was not our first stay in Luzern; we had previously stayed at another well‑regarded hotel, but would now recommend Des Balances without hesitation. The attention to detail and cleanliness is impeccable, and the staff are efficient, friendly and accommodating. Our room was maintained daily to a very high standard, and both breakfast and the one evening meal we had were superb. Most of all, we felt a genuine sense of belonging during our eight‑day stay. Des Balances isn’t a large hotel, and its size makes it feel personal. We were comfortable in the bar, on the terrace and in the lounge, and never felt like clients being processed. Staff recognised us and treated us with respect, good humour and understanding. The location is excellent: in the Old Town beside the River Reuss, close to Unter der Egg but not overwhelmed by crowds. It’s convenient for shops and less than ten minutes’ easy walk from the quay and railway station. Our river‑view room was a delight, overlooking the Kapellbrücke and towards the lake, both at night and in Luzern’s early‑morning calm. Two minor downsides: reception is up a flight of stairs from the Metzgerrainle entrance, so arriving on foot may require help with luggage or using the Unter der Egg entrance. The hotel does have a small lift. The other quirk is breakfast pricing—either a fixed‑price buffet or per‑item ordering—which seemed confusing for guests and staff alike. Not a complaint, simply an observation.

Bridget

10.0

/ 10

The hotel was excellent! Right on the water and walkable distance to so much of Lucerne. The staff were great. We had some issues figuring out driving back on the cobblestone to get to the hotel, as it’s not really a clear road. But they came and helped us. Overall, great stay in Lucerne.

Nadia

10.0

/ 10

Our stay at Hotel des Balances was exceptional from the moment we arrived. We traveled during the railroad strike coming from Italy, and Vanessa at reception immediately brought a sense of calm and reassurance during what could have been a very stressful arrival. Our reservation was fully prepared, check-in was seamless, and the professionalism shown by the staff throughout our stay never wavered. The room itself was spectacular. Beautifully maintained, comfortable, and thoughtfully prepared with personal touches that made the experience feel welcoming and refined. The view was truly outstanding, and the double French doors opening onto the balcony added the perfect touch each morning. Waking up to that atmosphere made the stay feel even more special. The location could not have been better. Everything was within walking distance, including the train station, restaurants, shopping, and the waterfront, making it incredibly easy to enjoy Lucerne. The level of care shown by the hotel team stood out once again when we received notice the night before departure that our flight had been rescheduled. The staff handled the situation with professionalism, patience, and genuine attentiveness, allowing us additional time in the room to ease the stress of the unexpected delay. Hotel des Balances delivers an elevated experience through its exceptional service, beautiful accommodations, and prime location. I would highly recommend this hotel to anyone visiting Lucerne, as well as returning

In the Area

See Map

Weinmarkt, Luzern, Lucerne-Stadt, Switzerland, 6004

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Hotel Des Balances is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Hotel Des Balances

Weinmarkt, Luzern, Lucerne-Stadt, Switzerland, 6004

Discover More Places

Discover More About Hotel Des Balances

General
Near Chapel Bridge

Location
A stay at Hotel Des Balances places you in the heart of Lucerne, steps from Chapel Bridge and Lucerne Town Hall. This luxury hotel is 0.1 mi (0.1 km) from Rosengart Collection and 0.1 mi (0.2 km) from Mill Bridge.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lucerne Town Hall - 0.1 km / 0.1 mi
Rosengart Collection - 0.1 km / 0.1 mi
Mill Bridge - 0.2 km / 0.1 mi
Hertensteinstrasse - 0.3 km / 0.2 mi
Chapel Bridge - 0.3 km / 0.2 mi
Jesuit Church - 0.3 km / 0.2 mi
Saint Peters Church - 0.3 km / 0.2 mi
Franciscan Church - 0.3 km / 0.2 mi
Museum Luzern - 0.3 km / 0.2 mi
Natur-Museum - 0.4 km / 0.2 mi
Gameorama - 0.4 km / 0.3 mi
Museum Sammlung Rosengart - 0.4 km / 0.3 mi
Musegg Wall - 0.5 km / 0.3 mi
St. James Way - 0.5 km / 0.3 mi
Alpine Panorama Path - 0.5 km / 0.3 mi

The preferred airport for Hotel Des Balances is Zurich Airport (ZRH) - 67.9 km / 42.2 mi

Facilities
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Lucerne? This hotel has 1970 square feet (183 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Dining
Enjoy French cuisine at Restaurant Balances, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms
Make yourself at home in one of the 56 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

All facilities in Hotel Des Balances

Functional Hall

Common Space

Lobby

Exterior

Bedroom

Food and Drinks

Breakfast

Transportation

Valet parking (surcharge)

Connectivity

Free WiFi

General

Banquet
Parking
Terrace

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Hotel Services

Laundry service
Luggage storage
Multilingual staff
24-hour Receptionist
Concierge

Business Facilities

Meeting rooms
Business facilities
Conference rooms
Business center

Accommodation Policy & General Information in Hotel Des Balances

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:

15:00 - 00:00

Check-out:

Before 12:00

Fee for buffet breakfast: approximately CHF 35 per person
Self parking fee: CHF 35 per night
Valet parking fee: CHF 35 per day (in/out privileges)
Pet fee: CHF 25 per pet, per day
Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Allowed

Private host property

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Des Balances	56
Number of floors in Hotel Des Balances	7
Another facilities in Hotel Des Balances	Breakfast, Valet parking (surcharge), Free WiFi, Banquet, Terrace

More Reviews from Other Guests in Hotel Des Balances

Overall Ratings & Reviews Hotel Des Balances

Traveloka (3)

Other sources (980)

9.6

Exceptional

From 980 reviews

Cleanliness

9.8

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

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Traveler Reviews Hotel Des Balances

Number of reviews per page

20

40

Top reviews

Krishna

Family

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel with great views and location

Ian

Our stay at Hotel des Balances was exceptional from the moment we arrived. We traveled during the railroad strike coming from Italy, and Vanessa at reception immediately brought a sense of calm and reassurance during what could have been a very stressful arrival. Our reservation was fully prepared, check-in was seamless, and the professionalism shown by the staff throughout our stay never wavered. The room itself was spectacular. Beautifully maintained, comfortable, and thoughtfully prepared with personal touches that made the experience feel welcoming and refined. The view was truly outstanding, and the double French doors opening onto the balcony added the perfect touch each morning. Waking up to that atmosphere made the stay feel even more special. The location could not have been better. Everything was within walking distance, including the train station, restaurants, shopping, and the waterfront, making it incredibly easy to enjoy Lucerne. The level of care shown by the hotel team stood out once again when we received notice the night before departure that our flight had been rescheduled. The staff handled the situation with professionalism, patience, and genuine attentiveness, allowing us additional time in the room to ease the stress of the unexpected delay. Hotel des Balances delivers an elevated experience through its exceptional service, beautiful accommodations, and prime location. I would highly recommend this hotel to anyone visiting Lucerne, as well as returning

Yea

Kristen

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Lovely hotel, well located. I highly recommend a river view room. I was surprised with an amazing view of Mt. Pilates when the clouds cleared.

James Kent

with Partner

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

All excellent as advertised

Danielle

with Partner

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

Wonderful and friendly hospitality in a boutique hotel.

Christopher

10.0

/10

Reviewed 24 week(s) ago

Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.