Hotel Des Balances

Hotels
9.5
/10
Exceptional
928 reviews

What Guests Say About Their Stay

Diana W.

9.7
/ 10
Dapat free upgrade ke suite, di mana pemandangan-nya dari kamar sangat indah. Kasur, kamar semua nyaman. Dikasih banyak cokelat, 2 set sabun shampoo merk Loccitane. Dapat free welcome drink Wine dan permen, cokelat di Lounge hotel pada saat malam natal. Overall sangat puas dengan service dan kualitas hotel-nya. Lokasi juga sangat dekat dengan train station. Top banget.

Dennis S

10.0
/ 10
Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!

Virginia

10.0
/ 10
This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!

Bilal

10.0
/ 10
Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
In the Area
See Map
Weinmarkt, Luzern, Lucerne-Stadt, Switzerland, 6004

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Staying at Hotel Des Balances is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Des Balances

Weinmarkt, Luzern, Lucerne-Stadt, Switzerland, 6004
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Lobby Hotel Des Balances
Lobby 2 Hotel Des Balances

Discover More About Hotel Des Balances

Location


Staying at Hotel Des Balances is a good choice when you are visiting Luzern.

About Hotel Des Balances

From business event to corporate gathering, Hotel Des Balances provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but Hotel Des Balances welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Hotel Des Balances is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Des Balances is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Des Balances.

All facilities in Hotel Des Balances

Bar, Cafe and Lounge Hotel Des Balances
Bar, Cafe and Lounge
Functional Hall Hotel Des Balances
Functional Hall
Common Space Hotel Des Balances
Common Space
Lobby Hotel Des Balances
Lobby
Exterior Hotel Des Balances
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference rooms
  • Business center

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Food and Drinks

  • Breakfast

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Hotel Des Balances

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Pets Allowed
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General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Des Balances
56
Number of floors in Hotel Des Balances
7
Another facilities in Hotel Des Balances
Laundry service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in Hotel Des Balances

What are available facilities at Hotel Des Balances?
There are top facilites at Hotel Des Balances such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Des Balances?
The standard check-in time at Hotel Des Balances is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Hotel Des Balances provide breakfast?
Yes, Hotel Des Balances provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Des Balances
Hotel Des Balances has a 4.0-star rating.
How many floors does Hotel Des Balances have?
Hotel Des Balances has 7.
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More Reviews from Other Guests in Hotel Des Balances

Overall Ratings & Reviews Hotel Des Balances

Traveloka (3)
Other sources (925)
9.6
Exceptional
From 925 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Des Balances

Number of reviews per page
20
40
Top reviews
Nicole
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was friendly, location was great, room was beautiful.
Alexander
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Centralized location in the heart of the old city.
Joseph
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Dennis S
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Winton
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, excellent hotel and service. Highly recommended
Connor
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The bar vanity light could not be turned off at night, took an hour to find any staff (they don’t have a concierge at all night - this was at 11:00pm), and when someone showed up he put a towel over the light instead of moving it and unplugging - not a great sleep!
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice bar and great location!
Bilal
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Nutsupa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommend
Mohamed
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Top rated. As advertised and even better
David Chien Feng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great staff and professional
Holly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Fantastic!!!
Marty
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about.
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John
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
guy
icon-Business Family
Business Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Read More
Rafael
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
karen
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed in the room with the view of the river and it was beautiful. The location was ideal
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Hotel Des Balances

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Hotel Des Balances

Traveloka (3)
Other sources (925)
9.6
Exceptional
From 925 reviews
Cleanliness

9.8

Room Comfort

9.2

Location

9.6

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Des Balances

Number of reviews per page
20
40
Top reviews
Nicole
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was friendly, location was great, room was beautiful.
Alexander
icon-with Children
with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Centralized location in the heart of the old city.
Joseph
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Room was extremely small and bathroom was smaller. Otherwise, the location was perfect and everything else was excellent. The restaurant is exceptional.
Dennis S
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location, location, location! Right next to river & restaurants, excellent bar just outside entrance. Very clean & courteous staff, rooms are small with no microwave. Would definitely stay here again!
Winton
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location, excellent hotel and service. Highly recommended
Connor
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The bar vanity light could not be turned off at night, took an hour to find any staff (they don’t have a concierge at all night - this was at 11:00pm), and when someone showed up he put a towel over the light instead of moving it and unplugging - not a great sleep!
Virginia
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

This hotel exceeded our expectations. It was such a nice, charming hotel in an ideal location! We could walk quickly everywhere. The staff was superb, attentive, kind, and willing to help in any way possible. We loved every aspect of our stay there!
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Nice bar and great location!
Bilal
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Excellent hotel, service of the room was outstanding. Great view and location. Highly recommend it.
Nutsupa
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Highly recommend
Mohamed
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Top rated. As advertised and even better
David Chien Feng
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great staff and professional
Holly
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Fantastic!!!
Marty
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Room was great. Large, had a TV, mini mini fridge, bath or shower tub. Food was great. Breakfast is $35 for hotel guests. That includes the buffet and the warm meals. To be honest the $20 in warm food is bettee spent than the $35. Water go buy at the local co op down the street. Hotel was great at booking activities for us. Only complaint I have is the staff in the restaurant. And clearly it was a big enough one for me to give it 3 out of 5 stars. Really the only part of our 13 day trip that was upset about.
Read More
John
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Room was spotless, amenities amazing. Staff helpful. Beautiful view. Excellent food.
guy
icon-Business Family
Business Family
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

If i would have to describe a perfect hotel stay it will be Hotel Des Balances. We came with a car, and we were so pleasantly surprised that we literally drove through the old city, it feels like you are living in the center of the best place in the city. the staff was super friendly, and the hotel was the most perfect place we ever been to. it's like somebody combed every inch and every experience a visitor will have and asked him/her self - how can this be perfect. I mean perfect room, amazing bar with a view of the river, beautiful vistas from the rooms, walkable to literally anywhere in 3 min or less. We saw tourist tour stop in front of the hotel and talk about the building. We've been to Lucerne 4 times already (from California) and this is from now on our number 1 place.
Read More
Rafael
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Don't think it twice, best hotel ever in Lucerne. The food quality is top notch, all the hotel staff is friendly and always willing to help you. Great location, hotel rooms are clean, comfortable, and everything is top quality.
Roberto
icon-with Partner
with Partner
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Excellent hotel with a perfect location. Very good bar and restaurant. Highly recommended.
karen
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

We stayed in the room with the view of the river and it was beautiful. The location was ideal
Donna
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

This hotel was amazing. We had a view of the historic Lucerne Tower and Bridge from our room/balcony and it was perfection! The staff was so helpful and knowledgeable and the room was immaculate. Thank you so much for a wonderful experience in Lucerne!
Number of reviews per page
20
40