The Reverie Saigon – The Leading Hotels of the World

The entire process of checking in and out was amazing! The service is top tier and the hotel is clean and beautiful. Would come again.

Wonderful hotel, luxurious experience and great service. I have no complains about the stay. The view of the walking street was great, and I could see Bitexco tower from my room. Central location right on the walking street, and there’s a cinema nearby for late night movies. Concierge was friendly, they helped with the luggages and restaurant reservation. The hotel also has a “pillow menu” from which you can choose from a variety of pillows. TV channels were sufficient. Minibar offering was good. Bathtub and bathroom view were fantastic. There’s some noise from the ongoing music festival, but that stopped around 11pm and did not disturb my sleep at all since the King bed was so comfortable.

The property is beautiful. Staff is excellent. House keeping is fantastic. One of the best hotels I've stayed in.

Lovely hotel in a good location. Bed and pillow amazing. Lovely breakfast. Pool was great but it didn’t get as much sun as would have liked (in late July). Very attentive staff. Would stay again for sure.

Room 3825 was very clean. Housekeeping was very good. Staff especially concierge and front desk were exemplary. The concerns I have are with the need to upkeep the rooms especially (1) the electrical outlets at the bedside and at the office-desk. These need to be updated to include USB ports (need USB-A, B, C) as every one now needs to recharge their communication devices (cell, backup batteries, ipads) at night. We shouldn't have to charge the cell phone in the bathroom using the "shaver outlet" (and run back and forth to the bathroom to check messages when the phone rings at night) (2) The refrigerator is overheating because the back vent of the cabinet is sealed by a concrete wall and so heat generated by the heat exchange pump goes nowhere. The hot air re-circulates inside the cabinet holding the refrigerator (so imagine opening the door of the cabinet and getting hit by a blast of hot air) (3) New light switches with better labels so guests don't have to guess which switch is linked to which light. Positives: Free ice bucket ( a temporary solution) Free sodas/juces Attentive staff Engaging staff who STEP FORWARD TO HELP when guests approach the desk