Park Plaza Cardiff

Hotels
8.6
/10
Very Good
1,001 reviews

What Guests Say About Their Stay

Bethan

10.0
/ 10
Room was spotless,staff in restaurant and food was excellent.the stay was made fabulous by the lovely warm pool and jacuzzi.

David

10.0
/ 10
Staff member who checked me in was professional and polite. Room was clean Bed comfortable

Mark

10.0
/ 10
Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
In the Area
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Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Park Plaza Cardiff is a good choice when you are visiting Castle. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Park Plaza Cardiff

Grey friars Road, Castle, Cardiff, Wales, CF10 3 AL
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Lobby Park Plaza Cardiff
Exterior 2 Park Plaza Cardiff

Discover More About Park Plaza Cardiff

General


Near Cardiff Castle

Location


A stay at Park Plaza Cardiff places you in the heart of Cardiff, within a 15-minute walk of Cardiff Castle and Principality Stadium. This spa hotel is 1.7 mi (2.8 km) from Cardiff Bay and 10.5 mi (16.9 km) from Barry Island Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

New Theatre - 0.1 km / 0.1 mi
Capitol Shopping Centre - 0.2 km / 0.2 mi
National Museum Cardiff - 0.4 km / 0.3 mi
Cardiff City Hall - 0.4 km / 0.3 mi
St. David's - 0.5 km / 0.3 mi
Cardiff Metropolitan Cathedral of St David - 0.5 km / 0.3 mi
Queen Arcade - 0.5 km / 0.3 mi
St. John the Baptist Church - 0.5 km / 0.3 mi
Cardiff Market - 0.6 km / 0.4 mi
Cardiff Castle - 0.7 km / 0.4 mi
University of South Wales, Cardiff Campus - 0.7 km / 0.4 mi
Utilita Arena Cardiff - 0.7 km / 0.5 mi
Animal Wall - 0.8 km / 0.5 mi
Bute Park - 0.8 km / 0.5 mi
Cardiff Arms Park - 0.9 km / 0.5 mi

The nearest airports are:
Cardiff International Airport (CWL) - 24.6 km / 15.3 mi
Bristol International Airport (BRS) - 79.1 km / 49.2 mi

The preferred airport for Park Plaza Cardiff is Cardiff International Airport (CWL).

Facilities


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room.

Dining


Enjoy local cuisine at Laguna Kitchen and Bar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 129 air-conditioned guestrooms. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in Park Plaza Cardiff

Bar, Cafe and Lounge Park Plaza Cardiff
Bar, Cafe and Lounge
Swimming Pool Park Plaza Cardiff
Swimming Pool
Entertainment Facility Park Plaza Cardiff
Entertainment Facility
Fitness Center Park Plaza Cardiff
Fitness Center
Lobby Park Plaza Cardiff
Lobby

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Health club
  • Indoor pool
  • Spa
  • Steam room
  • Pool sun loungers

General

  • Banquet
  • Fireplace in lobby
  • Terrace

Public Facilities

  • Smoke-free area
  • Elevator

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Braille or raised signage

Business Facilities

  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Park Plaza Cardiff

Translate
Important Note
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for buffet breakfast: approximately GBP 17.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson), Contactless check-out is available, LGBTQIA+ friendly, No cribs (infant beds) available, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Park Plaza Cardiff
129
Number of floors in Park Plaza Cardiff
4
Another facilities in Park Plaza Cardiff
Laundry service, Wedding service, Luggage storage, Express check-out, Multilingual staff

Frequently asked question in Park Plaza Cardiff

What are available facilities at Park Plaza Cardiff?
There are top facilites at Park Plaza Cardiff such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Park Plaza Cardiff?
The standard check-in time at Park Plaza Cardiff is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Park Plaza Cardiff provide breakfast?
Yes, Park Plaza Cardiff provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Park Plaza Cardiff?
Park Plaza Cardiff is a 4.0-star hotel.
How many floors does Park Plaza Cardiff have?
Park Plaza Cardiff has 4 floors.
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More Reviews from Other Guests in Park Plaza Cardiff

8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Plaza Cardiff

Number of reviews per page
20
40
Top reviews
Bethan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spotless,staff in restaurant and food was excellent.the stay was made fabulous by the lovely warm pool and jacuzzi.
Zak
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay, would highly recommend
Michelle
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were lovely, room was nice, not very comfy bed, had a poor sleep, could hear the traffic clearly from the room, and could hear a fan coming from outside, that was going off all night. Also heard scratching sounds like there was a mouse in the room.
Antony
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and comfortable , as was the bed. The food was very good indeed. Staff on the whole were friendly and helpful. The pool was lovely. We did feel it was overpriced and were given misleading information on the cost of parking (exorbitantly expensive) and also a promised discount for not having the room made up that was less than we had understood when we registered. We found loud disco-type muzak booming in the dining room early Sunday morning less than relaxing. Overall it was good and in a central location but it did seem overpriced.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very expensive one-night stay for a concert at the utilita arena, and when we got back after the concert we discovered our room was opposite a nightclub and above an area of the hotel where an event with loud music was also happening. Extremely noisy in the room. Went to reception and their first statement was "we're fully booked", which was annoying as an opening gambit, when clearly they weren't fully booked and I suspect actually meant "we don't have any available different rooms of the type you booked". To their credit the manager sorted out a different room quickly, which was an upgraded room, at the back of the hotel and higher up, which was nice and quiet for our night's sleep. I don't object to noisy hotels if the websites state that, but this didn't. Didn't have a chance to use any spa facilities which would have made it better value I suppose. A nice hotel and handy for the car park opposite and walking distance to the main Cardiff shopping areas and the castle, but I would seriously think twice about staying here again. Very expensive and runs the risk of being noisy.
Read More
Ben
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room carpet was vacuumed and room generally clean but multiple stains on grubby carpet - required deep cleaning or replacement
Joanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent customer service,room was clean and tidy
David
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff member who checked me in was professional and polite. Room was clean Bed comfortable
Fiona
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were a few issues - however the front desk staff were amazing at sorting these out.
Cassie
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was very loud dance music coming from the nightclub opposite until around 3/4am which made it impossible to sleep
Maya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff
Joanne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay for my sons birthday
Sheila
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly, clean
Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel and room. Staff were all great. Would definitely stay again.
Tammy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was spotless. Staff were lovely
Olena
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, good staff
Wayne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional staff, very clean and just an exceptional experience
Ceri
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely weekend again staff amazing rooms stunning
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The size of the bed. We slept very comfortably.
Number of reviews per page
20
40

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Others 4 Park Plaza Cardiff

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Park Plaza Cardiff

Number of reviews per page
20
40
Top reviews
Bethan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Room was spotless,staff in restaurant and food was excellent.the stay was made fabulous by the lovely warm pool and jacuzzi.
Zak
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing stay, would highly recommend
Michelle
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff were lovely, room was nice, not very comfy bed, had a poor sleep, could hear the traffic clearly from the room, and could hear a fan coming from outside, that was going off all night. Also heard scratching sounds like there was a mouse in the room.
Antony
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was clean and comfortable , as was the bed. The food was very good indeed. Staff on the whole were friendly and helpful. The pool was lovely. We did feel it was overpriced and were given misleading information on the cost of parking (exorbitantly expensive) and also a promised discount for not having the room made up that was less than we had understood when we registered. We found loud disco-type muzak booming in the dining room early Sunday morning less than relaxing. Overall it was good and in a central location but it did seem overpriced.
Read More
Andrew
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very expensive one-night stay for a concert at the utilita arena, and when we got back after the concert we discovered our room was opposite a nightclub and above an area of the hotel where an event with loud music was also happening. Extremely noisy in the room. Went to reception and their first statement was "we're fully booked", which was annoying as an opening gambit, when clearly they weren't fully booked and I suspect actually meant "we don't have any available different rooms of the type you booked". To their credit the manager sorted out a different room quickly, which was an upgraded room, at the back of the hotel and higher up, which was nice and quiet for our night's sleep. I don't object to noisy hotels if the websites state that, but this didn't. Didn't have a chance to use any spa facilities which would have made it better value I suppose. A nice hotel and handy for the car park opposite and walking distance to the main Cardiff shopping areas and the castle, but I would seriously think twice about staying here again. Very expensive and runs the risk of being noisy.
Read More
Ben
icon-Leisure
Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room carpet was vacuumed and room generally clean but multiple stains on grubby carpet - required deep cleaning or replacement
Joanne
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Excellent customer service,room was clean and tidy
David
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff member who checked me in was professional and polite. Room was clean Bed comfortable
Fiona
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There were a few issues - however the front desk staff were amazing at sorting these out.
Cassie
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was very loud dance music coming from the nightclub opposite until around 3/4am which made it impossible to sleep
Maya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff
Joanne
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great stay for my sons birthday
Sheila
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Friendly, clean
Sophie
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely hotel and room. Staff were all great. Would definitely stay again.
Tammy
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room was spotless. Staff were lovely
Olena
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, good staff
Wayne
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Exceptional staff, very clean and just an exceptional experience
Ceri
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Lovely weekend again staff amazing rooms stunning
Mark
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Didn't use the restaurant, however everything else about the hotel was excellent. Location, room, staff, bar and lounge area.
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The size of the bed. We slept very comfortably.
Number of reviews per page
20
40