Does The Coal Exchange Hotel provide parking?

Yes, The Coal Exchange Hotel provides parking. Please confirm details directly with the hotel.

What do past guests say about The Coal Exchange Hotel?

The Coal Exchange Hotel is well-known for its Service and Facilites, Room Comfort, Cleanliness, as reviewed by verified Traveloka guests.

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The Coal Exchange Hotel

Name: The Coal Exchange Hotel
Address: The Exchange Bld, Mount Stuart Square, Butetown, Cardiff, Wales, CF10 5FQ, The Exchange Bld, Mount Stuart Square, CF10 5FQ, Wales
Rating: 8.4

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8.4

/10

Very Good

913 reviews

What Guests Say About Their Stay

Thomas

10.0

/ 10

Staff were welcoming and helped with our little ones. Room was clean and spacious.

Sugnesh

10.0

/ 10

Lovely historic building, liked the cleanliness and promptness of staff to fix leak problem in the room. Nice breakfast. Lovely stay!

Rebecca

10.0

/ 10

The staff were very kind and friendly. The room was clean and the bed was really soft and comfortable

In the Area

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The Exchange Bld, Mount Stuart Square, Butetown, Cardiff, Wales, CF10 5FQ

Main Facilities

24-Hour Front Desk

WiFi

Elevator

The Coal Exchange Hotel is located in area / city Butetown. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in The Coal Exchange Hotel

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What's around The Coal Exchange Hotel

The Exchange Bld, Mount Stuart Square, Butetown, Cardiff, Wales, CF10 5FQ

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Discover More About The Coal Exchange Hotel

General

In Cardiff (Butetown)

Location

With a stay at The Coal Exchange Hotel in Cardiff (Butetown), you'll be a 3-minute drive from Cardiff Bay and 6 minutes from Cardiff Castle. This hotel is 3 mi (4.8 km) from Principality Stadium and 2.8 mi (4.5 km) from Cardiff University.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Coal Exchange building - 0.1 km / 0.1 mi
Mermaid Quay - 0.4 km / 0.2 mi
Techniquest - 0.4 km / 0.2 mi
Wales Millennium Centre - 0.5 km / 0.3 mi
Cardiff Bay Water Feature - 0.5 km / 0.3 mi
Roald Dahl Plass - 0.6 km / 0.4 mi
Pierhead - 0.6 km / 0.4 mi
The Senedd - 0.8 km / 0.5 mi
Cardiff Bay Waterfront - 0.8 km / 0.5 mi
Norwegian Church - 0.8 km / 0.5 mi
Cardiff Bay - 1.2 km / 0.7 mi
TeamSport Cardiff - 1.2 km / 0.8 mi
Cardiff Tourist Information Centre - 1.7 km / 1.1 mi
Utilita Arena Cardiff - 1.9 km / 1.2 mi
University of South Wales, Cardiff Campus - 2 km / 1.3 mi

The nearest airports are:
Cardiff International Airport (CWL) - 21.3 km / 13.2 mi
Bristol International Airport (BRS) - 77 km / 47.9 mi

Renovations

The following facilities are closed seasonally each year. They will be closed from December 23 to December 26:

Bar/Lounge
Dining venue(s)

Facilities

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Business Facilities

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Dining

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.

Rooms

Stay in one of 55 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

All facilities in The Coal Exchange Hotel

Lobby

Exterior

Others

Restaurant

Hotel Services

Luggage storage
Express check-out
Multilingual staff
24-hour Receptionist
Concierge

Public Facilities

Smoke-free area
Safety deposit box
Elevator

Things to Do

Romantic proposal packages

Food and Drinks

Breakfast

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Accommodation Policy & General Information in The Coal Exchange Hotel

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Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:

15:00 - 01:00

Check-out:

Before 11:00

Fee for full breakfast: approximately GBP 14.50 for adults and GBP 9.00 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities	24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 01:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The Coal Exchange Hotel	55
Another facilities in The Coal Exchange Hotel	Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in The Coal Exchange Hotel

What are available facilities at The Coal Exchange Hotel?

There are top facilites at The Coal Exchange Hotel such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at The Coal Exchange Hotel?

The standard check-in time at The Coal Exchange Hotel is starting from 15:00 - 01:00 while the latest check-out time is at Before 11:00

Does The Coal Exchange Hotel provide breakfast?

Yes, The Coal Exchange Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of The Coal Exchange Hotel?

The Coal Exchange Hotel is a 3.5-star hotel.

How many rooms are available at The Coal Exchange Hotel?

The Coal Exchange Hotel has 55 rooms in total.

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More Reviews from Other Guests in The Coal Exchange Hotel

Overall Ratings & Reviews The Coal Exchange Hotel

Other sources (913)

8.4

Very Good

From 913 reviews

Cleanliness

8.2

Room Comfort

8.6

Service and Facilites

9.0

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Traveler Reviews The Coal Exchange Hotel

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Top reviews

Emma

with Partner

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Loved our stay. Well looked after by staff and great location for our plans

Thomas

with Children

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Staff were welcoming and helped with our little ones. Room was clean and spacious.

Gary

with Partner

6.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Staff were very helpful. Very disappointing breakfast we didn't go for breakfast the second day we went elsewhere

David

with Partner

6.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Good for a reasonably priced stay if you go midweek. Bathroom in my room was a bit odd, had a massive jacuzzi bath with a rainfall shower head over it, no shower curtain or screen.The shower head needed a thorough clean so who knows what state the jacuzzi jets would’ve been in. Seems a very odd choice for a hotel bathroom in a “4*” hotel. Felt a bit seedy motel like. Looking a bit worse for wear in places in what is a magnificent older building with some great features. There was an issue with the hot water for a few hours in the morning but was rectified in time to be able to get a hot shower, thankfully. Wouldn’t rush to return here, not terrible but distinctly average.

Paul

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lovely

Callum

with Partner

6.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

No towels in the room. Shower had one temp.

Kirsty

with Partner

4.0

/10

Reviewed 16 week(s) ago

Hotels.com verified review

Very low quality breakfast. There was very basic continental options and the atmosphere of breakfast was grim. All tables were draped in black cloth. Looked like we were at a funeral.

Rebecca

Friends and Family Family

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Firstly can I say the staff were fabulous and very accommodating! It was the hotel itself that’s in need of some tlc. I paid extra for a nicer room, my friend had booked the more basic room so was interesting to see that both our rooms were identical except for the decor. Our room (142) had a horrendous smell of sewerage coming from the bathroom. The hotel must be aware of this as there was a plug in air freshener to disguise the smell in our room but not in our friends room where one wasn’t required. The tv in our room didn’t work. It would switch on but nothing else would happen. I didn’t inform staff as we were out most the day and only stayed one night. Also the shower in our room was scolding hot. I went to wash my hair and eventually gave up as I couldn’t stick the heat. Obviously turned the tap to cold and this made zero difference. Again I didn’t mention as we only stayed the one night. Shame as it had potential to be a lovely stay. Beds were comfy!

Stephen

8.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Very spacious rooms. Very good stayed many times

Sophie

with Partner

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

There was mould in the bathroom, no parking

Sugnesh

with Partner

10.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Lovely historic building, liked the cleanliness and promptness of staff to fix leak problem in the room. Nice breakfast. Lovely stay!

Shaun

Friends and Family Family

10.0

/10

Reviewed 19 week(s) ago

Hotels.com verified review

Lovely stay

Rebecca

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

The staff were very kind and friendly. The room was clean and the bed was really soft and comfortable

Megan

4.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Very dark - barely any lighting. Dust on bedside tables, scuffs on dressing table and walls. Cracked tiles in the bathroom. Wouldn't stay again.

Ben

8.0

/10

Reviewed 37 week(s) ago

Hotels.com verified review

Beautiful rooms, really spacious and oppulent. The only issue we had was that hotels.com hadn't released the money to the hotel despite taking it in full from me months before. When we arrived to check in it created a big problem due to 'non payment' - I would definitely recommend staying here, but would not book through hotels.com. The hotel will price match whatever rate you get online

Susan

Leisure

8.0

/10

Reviewed 38 week(s) ago

Expedia Group verified review

Lovely breakfast

Pauline

10.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

I can’t think of any negatives.

Steven

Leisure with Partner

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

The staff we encountered were lovely . Unfortunately what should be a stunning building is in dire need of a refurb , in fact we had to ask to move rooms because of the unacceptable condition of our first offering.

Gail

8.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

Victoria on reception was really helpful and efficient

Marc

with Partner

10.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Staff was friendly and knowledgeable. Enjoyed our stay very much.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.