What do past guests say about Mercure Melbourne Southbank?

Mercure Melbourne Southbank is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Mercure Melbourne Southbank

Name: Mercure Melbourne Southbank
Address: 9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006, 9 Riverside Quay, Victoria, 3006, Australia
Rating: 8.4

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8.4

/10

Very Good

1,054 reviews

What Guests Say About Their Stay

Marselinus S.

9.7

/ 10

Nice. Location close to MRT station and shopping area. Friendly staff and free WiFi rooms.

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Robyn

10.0

/ 10

Self check in and self check out was easy to use and saved time. Location is excellent.

Yen

10.0

/ 10

Had a quick one night stay as I was attending a conference in the area. The stay was fine, room was clean and comfortable. Unfortunately I got a room opposite the lifts so there was a bit of noise.

Jean

10.0

/ 10

Very close to Flinders Station & everything is in walking distance, just right to walk off the buffet breakfast

In the Area

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9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006

Main Facilities

24-Hour Front Desk

Parking

WiFi

Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Mercure Melbourne Southbank

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What's around Mercure Melbourne Southbank

9 Riverside Quay, Southbank, Melbourne, Victoria, Australia, 3006

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Discover More About Mercure Melbourne Southbank

Location

Staying at Mercure Melbourne Southbank is a good choice when you are visiting Southbank.

About Mercure Melbourne Southbank

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Mercure Melbourne Southbank is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Mercure Melbourne Southbank.

All facilities in Mercure Melbourne Southbank

Others

Hotel Services

Express check-in
Express check-out
24-hour Receptionist

Transportation

Parking with surcharge

Public Facilities

WiFi in public area

Accommodation Policy & General Information in Mercure Melbourne Southbank

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 11:00
Number of floors in Mercure Melbourne Southbank	11
Another facilities in Mercure Melbourne Southbank	Express check-in, Express check-out, 24-hour Receptionist, Parking with surcharge, WiFi in public area

Frequently asked question in Mercure Melbourne Southbank

What are available facilities at Mercure Melbourne Southbank?

There are top facilites at Mercure Melbourne Southbank such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Mercure Melbourne Southbank?

The standard check-in time at Mercure Melbourne Southbank is starting from From 14:00 while the latest check-out time is at Before 11:00

What is the star rating of Mercure Melbourne Southbank?

Mercure Melbourne Southbank is a 4.0-star hotel.

How many floors does Mercure Melbourne Southbank have?

Mercure Melbourne Southbank has 11 floors.

Does Mercure Melbourne Southbank provide parking?

Yes, Mercure Melbourne Southbank provides parking. Please confirm details directly with the hotel.

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More Reviews from Other Guests in Mercure Melbourne Southbank

Overall Ratings & Reviews Mercure Melbourne Southbank

Traveloka (46)

Other sources (1,008)

8.4

Very Good

From 1,008 reviews

Cleanliness

8.4

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Mercure Melbourne Southbank

Number of reviews per page

Top reviews

Maria

with Friends

8.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

It was so close to the city so location was great . Bathroom floor needed a deep clean. Would have been nice to have 2 ceramic bowls and ( 2 ceramic cofee cups instead of the plastic cups . )

Robyn

with Partner

10.0

/10

Reviewed 13 week(s) ago

Expedia Group verified review

Self check in and self check out was easy to use and saved time. Location is excellent.

Yen

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Had a quick one night stay as I was attending a conference in the area. The stay was fine, room was clean and comfortable. Unfortunately I got a room opposite the lifts so there was a bit of noise.

Jean

10.0

/10

Reviewed 14 week(s) ago

Expedia Group verified review

Very close to Flinders Station & everything is in walking distance, just right to walk off the buffet breakfast

Junroe

2.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Parking is terrible and so as the room

Lindy

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Lovely location for a sister get together!!

Adrian

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful. Room was clean and met all my needs.

Vikki

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

I love

Darren

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Great location, nice clean room, friendly staff, safe parking next door.

Tamara

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Clean room

Nicky

Family

8.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Nice enough room. Has everything you need. Would recommend mostly for the convenient location.

Bob

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Peter

with Partner

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

this is a great place to stay. clean , quiet , right in the middle of all the great places to eat and visit

Barry

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Ideally situated a short walk in Southbank Melbourne, maybe 600m to Flinders Street station. Loverly walks along the yarra river with plenty of restaraunts and cafe to choose from Plus easy access to Crown Casino. River cruises and shopping.

Graeme

with Friends

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Great place to stay staff friendly rooms great

Paulo

10.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Clean room everything was good

James

with Children

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

Was accidentally given a 3:45 wake up call. Maintenance entered my room early morning assuming no one was in the room likewise with housekeeping. Stood waiting for communication on buffet breakfast for five minutes no staff approached me. Will never stay here again.

Mark

6.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Bathroom floor was scratched and in a tired state. Objected to the In Room dining delivery charge considering you need to collect the meals yourself. If there is no delivery by hotel staff then why the charge?

ALAN

10.0

/10

Reviewed 18 week(s) ago

Hotels.com verified review

Excellent Hotel close to the Casino and public transport. Still do not like the self-check in as had no contact with any of the staff during my stay.

Ryan

with Partner

2.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Stayed in room 220 Saturday 11/4 Toilet had faeces on it upon check in. Told reception staff and requested it be cleaned which was never done, had to clean it myself. Shower and overall cleanliness of the room was very poor - spilt coffee stain on the breakfast bench and shower screen had soap on the screen which would indicate it was not cleaned sufficiently

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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