Royal Albert Brisbane

Close vto everything easy walking distance

The aircon noise was terrible, sounded like a very noisy fridge and had a loud clunk when it turned off and it kept going on and off all night. Had to speak to 3 different people at reception before anyone seemed to care. Maintenance person could identify any problem. Receptions solution was to turn the system off overnight. The shower lacked any pressure, the shower head was a circle with a wide hole in the middle, It was a very very slow process rinsing shampoo. Floor 2 rooms have 3 stairs from entry and bathroom level to the bed and sitting area. Not good for anyone with mobility issues. The location of the hotel is very central, the rooms are very spacious and easy walking to botanical garden, ferries, shopping and food

The location was great. Except for bathtub setup. You shower and whole bathroom get wet. The bath tub needs shower walls with glass sliding door

The best thing about this hotel, apart from its location is the size of the rooms. However the rooms and fixtures are dated and the worse for wear (Both the TV & the washing machine weren't working in our room) so don't expect a modern hotel with modern decor. Otherwise enjoy the space.

Evrything - location is perfect

Great inner city accommodation, clean room,

Comfortable bed plenty of hot water and close to everything Staff very helpful

Clean

Central location, close to many practical amenities, shops, restaurants and transportation.

Great location in centre Brisbane

First, the staff was very friendly. There was a problem with our clothes dryer and the staff person took care of the situation quickly by taking our clothes and having them dry in another room and bringing the clothes back to us. The room was spacious and had what we needed for a comfortable stay. The location great being in the CBD. The only quibble was the price was a little high which may be due to the location. When I return next time, I plan to stay here again.

Summary: they charged me a bogus fee for using a bed that should have been included in my reservation. It felt like a bait and switch and I really didn't like it. I booked a room for a family of five people. I was placed in a room with one queen/king sized bed, two twin beds, and a full/queen pull out sofa. Should be fine as there are 6 bed spaces in the room. However, at check in the receptionist said there was an extra $50/night to use the pull out. I pointed out that use of the pull out would be necessary to have a bed space for each person in my reservation and the receptionist agreed to send someone up to make up the pull out. She never insisted on payment, so I stayed. It turned out that the hotel was short on bedding, but eventually they found a single sheet, a small blanket, and a single pillow to make up the pull out. Not ideal but okay for a child. Certainly not worth $50/night. Then at checkout, as I'm trying to head to the airport, a different receptionist insisted that I pay for the pull out. Again, a classic bait and switch. How does a booking for 5 people not include the use of 5 bed spaces? How is a sheet, a pillow and a blanket worth $50/night? Why was it not clear I was being charged until checkout? I don't know the answers to these questions, but I do know I'd never stay here again.

Room is showing wear and tear. Dust high up on walls. Staff efficient, great location, generous room size.

Very nice hotel , handy to all facilities. Staff very very good . Would stay here again. Tidy and clean . The only problem is the water pipes when toilets is filling make some strange whistling noise

Good central location. Only a 20 minute walk to Southbank. Rooms are large and clean.

Can't beat the location. The property was quiet. It's old but was clean. The staff were very friendly, helpful, and kind. My room had a view of the office building wall next door and the mechanical equipment. Not great. The only real issue was the room was not ready by check in time, 2pm. They held my bag and requested that I return at 2:45. Still wasn't ready but was before 3pm. I'd stay there again if in Brisbane though.

Great stay

Clean room and kitchen

Location is great. Parking is just up the street. Room was spacious and clean and well equipped. Could use some blackout blinds but other than that it was great. Staff were friendly and helpful.

Unfortunately the rooms in this hotel have deteriorated significantly over the last few years. It's a shame as it is an excellent location and staff are lovely and helpful. The entrance, corridors etc are absolutely gorgeous. But the rooms need serious attention. Our room needed a deep clean to remove the many dirty marks on the walls. A plasterer to repair the chunks of missing plaster on the walls would be good. Also the furniture looks old and dirty and needs refurbishing. I only stayed here as I was travelling with my elderly mother, who needed to be close to the Queen St bus station. I was horrified to see a large burn mark on her blanket (which she couldn't see). The blanket had been made on the bed, and the mark obviously ignored by the room attendant. I have stayed here many times before and it used to be a good quality hotel. Certainly stay if the location is a priority, but not if you are looking for a quality room.