How many rooms are available at Wish Serrano Resort?

Wish Serrano Resort has 258 rooms in total.

Does Wish Serrano Resort provide parking?

Yes, Wish Serrano Resort provides parking. Please confirm details directly with the hotel.

What do past guests say about Wish Serrano Resort?

Wish Serrano Resort is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Wish Serrano Resort

Name: Wish Serrano Resort
Address: Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138, Av das Hortensias, 1480, Rio Grande do Sul, 95.670-138, Brazil
Rating: 8.8

Hotels

8.8

/10

Very Good

1,000 reviews

What Guests Say About Their Stay

Denize

10.0

/ 10

Excellent apartment! Staff very friendly and helpful! Everything was great!

Evaldo

10.0

/ 10

Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível.

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Vitoria

10.0

/ 10

Ficamos muito satisfeitos com a hospedagem. Voltaríamos com certeza. Café da manhã muito bom, bem variado e com qualidade. Únicos pontos a melhorar para mim como um todo é o ambiente do café da manhã, que pode ser bem mais agradável, uma iluminação mais legal e mais decorado - tal como é o restante do hotel, e a temperatura das piscinas aquecidas, onde alguma das 3 piscinas poderia ser mais quente que as demais. Estava 14ºC em Gramado e a água estava um pouco desagradável em todas.

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In the Area

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Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138

Main Facilities

Swimming Pool

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Wish Serrano Resort is a hotel is located at Gramado. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Wish Serrano Resort

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What's around Wish Serrano Resort

Av das Hortensias, 1480, Gramado, Rio Grande do Sul, Brazil, 95.670-138

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Discover More About Wish Serrano Resort

General

Near Gramado Tennis Club

Location

A stay at Wish Serrano Resort places you in the heart of Gramado, within a 10-minute walk of Gramado Covered Street and Rua Torta. This family-friendly hotel is 0.1 mi (0.2 km) from Gramado Tennis Club and 0.1 mi (0.2 km) from Gramado Central Avenue.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Rua Torta - 0.1 km / 0.1 mi
Gramado Tennis Club - 0.2 km / 0.1 mi
Gramado Central Avenue - 0.2 km / 0.1 mi
Etnias Square - 0.2 km / 0.1 mi
Casa do Colono Market - 0.3 km / 0.2 mi
Mirante do Belvedere - 0.4 km / 0.2 mi
Igreja do Relogio - 0.4 km / 0.2 mi
Rotula of Flags - 0.4 km / 0.3 mi
Blooming Clock Church - 0.4 km / 0.3 mi
Orchids Park - 0.4 km / 0.3 mi
Relogio Church - 0.4 km / 0.3 mi
Nicoletti Square - 0.5 km / 0.3 mi
Sao Pedro Church - 0.5 km / 0.3 mi
Parish Matrix of Saint Peter - 0.5 km / 0.3 mi
Palace of Festivals - 0.5 km / 0.3 mi

The nearest airports are:
Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 65.3 km / 40.5 mi
Salgado Filho Intl. Airport (POA) - 108.7 km / 67.6 mi

Facilities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Business Facilities

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Gramado? This hotel has 11119 square feet (1033 square meters) of space consisting of conference space and a meeting room.

Dining

Grab a bite at Maggiore Lounge e Bar, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 258 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Wish Serrano Resort

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Things to Do

Shops
Outdoor pool
Indoor pool
Barbecue
Picnic area
Garden
Spa
Sauna
Steam room
Pool sun loungers

Sports and Recreations

Fitness center
Basketball
Game room
Volleyball
Billiard
Archery
Tennis court

Hotel Services

Laundry service
Multilingual staff
Newspaper in lobby
Luggage storage
24-hour Receptionist
Concierge

Food and Drinks

Poolside bar
Buffet breakfast
Breakfast
Snack bar

General

Smoking area
Fireplace in lobby
Banquet

Public Facilities

Coffee shop
Elevator
Safety deposit box

Family-friendly Facilities

Kids club
Children pool

Business Facilities

Business facilities
Conference rooms

Kids and Pets

Babysitting
Children facilities

Connectivity

LAN Internet
Free WiFi

Transportation

Valet parking

Accessibilty

Wheelchair accessible

Nearby Facilities

Hair salon

Accommodation Policy & General Information in Wish Serrano Resort

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in/Check-out Time

Check-in:

14:00 - 00:00

Check-out:

Before 12:00

Valet parking fee: BRL 50.00 per day
Pet fee: BRL 135.00 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager

General Information

Popular Facilities	Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Wish Serrano Resort	258
Number of floors in Wish Serrano Resort	4
Another facilities in Wish Serrano Resort	Shops, Outdoor pool, Indoor pool, Barbecue, Picnic area

Frequently asked question in Wish Serrano Resort

What are available facilities at Wish Serrano Resort?

There are top facilites at Wish Serrano Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Wish Serrano Resort?

The standard check-in time at Wish Serrano Resort is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

Does Wish Serrano Resort provide breakfast?

Yes, Wish Serrano Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Wish Serrano Resort?

Wish Serrano Resort is a 5.0-star hotel.

How many floors does Wish Serrano Resort have?

Wish Serrano Resort has 4 floors.

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More Reviews from Other Guests in Wish Serrano Resort

Overall Ratings & Reviews Wish Serrano Resort

Other sources (1,000)

8.8

Very Good

From 1,000 reviews

Cleanliness

9.2

Room Comfort

9.0

Location

10.0

Service and Facilites

9.0

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Traveler Reviews Wish Serrano Resort

Number of reviews per page

Top reviews

Ricardo

Friends and Family Family

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

O hotel ‘faz parecer' que tem qualidade, em função da gentileza da recepção durante o checkin, e da localização, que é excelente, mas nada no hotel sustenta essa boa impressão. Café da manhã fraquíssimo (muitas opções mas de baixíssima qualidade), com mesas e cadeiras velhas, limpeza das mesas ruins, alimentos com aparência pouco atrativa, qualidade dos iogurtes ou leites ruim, filas para pegar um omelete, e você sai cheirando fritura na roupa que passaria o dia! A academia é boa em relação aos aparelhos, mas ficou suja durante os 6 dias que a frequentei: lixos transbordando, acaba o álcool, banheiro sujo, não repõem panos para limpeza dos aparelhos nem frutas - que só havia no primeiro dia da estadia, mas já aparentava estarem ali há algum tempo e depois não repuseram mais em 5 dias. A limpeza do quarto: não oferecem aqueles papéis para colocarmos em cima da cama solicitando a troca dos lençóis e durante os 6 dias, os lençóis não foram trocados. O banheiro esteve com vaso entupido quase que a estadia inteira, um horror. Parece que a tubulação é ruim… Enfim: Não indico! Uma decepção.

Luciane Nagumo

Friends and Family Family

8.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

Poderiam melhorar o atendimento no check in .Teve uma atendente bem chata . Poderiam Enviar mensagem dizendo qual a melhor rota do aeroporto até o hotel , pegamos um estrada muito ruim para chegar até Gramado . Mas o hotel é muito bom , aconchegante e os funcionários são muito bonzinhos . Com excessão do pessoal do check in e os manobristas tbm acho que poderiam melhorar o atendimento. A localização é excelente .

Denize

Leisure with Partner

10.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Excellent apartment! Staff very friendly and helpful! Everything was great!

Fernando

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

Yes

Evaldo

with Partner

10.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

Quarto com excelente espaço, serviço de camareira eficiente, áreas comuns bem integradas, pessoal educado e disponível.

Vitoria

Friends and Family Family

10.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Ana

Friends and Family Family

10.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Ótima localização. Estrutura excelente. Serviços muito bons. Restaurantes e café da manhã ótimos.

Hilda Maria

Friends and Family with Friends

8.0

/10

Reviewed 36 week(s) ago

Hotels.com verified review

Café da manhã excelente, funcionários muito prestativos. Gostei muito da área externa e dos jardins. Estão até mais bem cuidados do que da minha última estadia.

Marina

Friends and Family Family

10.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Ótima localização, quartos amplos e confortáveis, hotel é um pouco antigo porém muito bem conservado. Muitas atividades para as crianças e também para os adultos. Excelente atendimento.

Fausto Fernandes Duarte

Friends and Family Family

2.0

/10

Reviewed 42 week(s) ago

Hotels.com verified review

Hotel muito

Caio

Friends and Family Family

8.0

/10

Reviewed 45 week(s) ago

Hotels.com verified review

Good hotel

LINA

Friends and Family Family

4.0

/10

Reviewed 48 week(s) ago

Hotels.com verified review

O café da manhã foi de baixa qualidade. A saduicheira estava MUITO suja, não é limpa há muito tempo, no geral o local não oferece conforto, é barulhento e o alimento servido deixa muito a desejar.

sharmila

Leisure Family

4.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

This time I was very disappointed with the staff and room, and how unwilling the staff was to help and how the room staff talked to us and how they( within themselves in our room and in front of us would talk about their shift hours, how it was time to go home, how they wouldn't stay overtime and how it was up to the management to find another staff for those times.

Leonardo

Leisure Family

8.0

/10

Reviewed 71 week(s) ago

Expedia Group verified review

Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.

Gabby

Leisure Family

4.0

/10

Reviewed 86 week(s) ago

Expedia Group verified review

From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back

Thialos

Leisure with Partner

10.0

/10

Reviewed 161 week(s) ago

Expedia Group verified review

Great hotel in the heart of the city.

Anette

Business

10.0

/10

Reviewed 198 week(s) ago

Expedia Group verified review

It was wonderful!

Nilsara

Business and Leisure with Partner

10.0

/10

Reviewed 207 week(s) ago

Expedia Group verified review

The location and view of the hotel was beautiful. From my room, I could see the sunrise and sunset also city and hear the bells from the cathedral near by it was wonderful and romantic.

douglas

Leisure Family

8.0

/10

Reviewed 209 week(s) ago

Expedia Group verified review

Location was excellent. Lower rooms noisy in AM from parking garage employees yelling.

Leticia

Leisure Family

10.0

/10

Reviewed 217 week(s) ago

Expedia Group verified review

Love the hotel. Outstanding customer service. Karaoke at night was a blast. Marcelo made all of us feel very welcome … kids had a blast. Property is pretty. Great breakfast buffet options. Very clean. Indoor pool was nice too.

Number of reviews per page

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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