Hotel Universel Montreal

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8.5
/10
Very Good
3,243 reviews

What Guests Say About Their Stay

Greg

10.0
/ 10
Our stay at Hotel Universal was pleasant and convenient. We were in from Calgary for the Canadian Championships for soccer and it was only a 1/2 block away. The staff were helpful and the restaurant was good food. I would recommend this hotel.

Isabelle

10.0
/ 10
Très belle accueil, emplacement idéal pour nos besoins et l’hôtel est propre
See translation

Carin

10.0
/ 10
The pool was one of the warmest we had ever experienced as an indoor pool. The sauna was also a nice bonus. The staff at the front desk were very nice, and the restaurant waiters were also very pleasant. Food options were reasonably priced.However, there was a large event, one of the nights we stayed, and it got a bit crowded in the parking lot, and in the restaurant, and loud overall.
In the Area
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5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Hotel Universel Montreal is a hotel is located at Mercier--Hochelaga-Maisonneuve. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Universel Montreal

5000, Rue Sherbrooke Est, Mercier--Hochelaga-Maisonneuve, Montréal, Québec, Canada, H1V 1A1
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Lobby Hotel Universel Montreal
Lobby 2 Hotel Universel Montreal

Discover More About Hotel Universel Montreal

General


Near Montreal Biodome

Location


Located in Montreal (Mercier-Hochelaga-Maisonneuve), Hotel Universel Montreal is a 4-minute walk from Saputo Stadium and 8 minutes by foot from Montreal Botanical Garden. This spa hotel is 0.9 mi (1.4 km) from Olympic Stadium and 0.9 mi (1.4 km) from Montreal Biodome.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Sherbrooke Street - 0.1 km / 0.1 mi
Olympic Park - 0.2 km / 0.1 mi
Saputo Stadium - 0.3 km / 0.2 mi
Montreal Botanical Garden - 0.7 km / 0.4 mi
Montreal Insectarium - 0.9 km / 0.6 mi
Rio Tinto Alcan Planetarium - 1 km / 0.6 mi
Olympic Stadium - 1 km / 0.6 mi
Montreal Biodome - 1.3 km / 0.8 mi
Maisonneuve-Rosemont Hospital - 2 km / 1.2 mi
Montreal Heart Institute - 2.3 km / 1.4 mi
La Fontaine Park - 4.6 km / 2.8 mi
Laurier Avenue - 4.7 km / 2.9 mi
Saint Lawrence River - 4.1 km / 2.5 mi
Sainte-Catherine Street - 5.6 km / 3.5 mi
CHUM - 6.1 km / 3.8 mi

The nearest airports are:
Montreal Metropolitan Airport (YHU) - 18.7 km / 11.6 mi
Montreal–Trudeau Intl. Airport (YUL) - 27 km / 16.8 mi

The preferred airport for Hotel Universel Montreal is Montreal–Trudeau Intl. Airport (YUL).

Facilities


Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Montreal? This hotel has 15005 square feet (1394 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.

Dining


Enjoy Italian cuisine at Resto Bar Le Toit Rouge, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Rooms


Make yourself at home in one of the 230 guestrooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

All facilities in Hotel Universel Montreal

Swimming Pool Hotel Universel Montreal
Swimming Pool
Entertainment Facility Hotel Universel Montreal
Entertainment Facility
Fitness Center Hotel Universel Montreal
Fitness Center
Functional Hall Hotel Universel Montreal
Functional Hall
Lobby Hotel Universel Montreal
Lobby

Things to Do

  • Indoor pool
  • Spa
  • Outdoor pool
  • Sauna
  • Pool sun loungers

Accessibilty

  • Accessible parking
  • Wheelchair accessible
  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference center
  • Conference rooms
  • Computer station
  • Business center

General

  • Banquet
  • Ballroom
  • Parking

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Transportation

  • Bus/truck parking
  • Limited parking

Food and Drinks

  • Breakfast
  • Snack bar

Nearby Facilities

  • Gift shop
  • ATM/Banking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel Universel Montreal

Important Note
  • The seasonal pool will be open from July to August.
  • Pool access available from 7:00 AM to 11:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 12:00

  • Fee for English breakfast: approximately CAD 7 to 20 for adults, and CAD 7 to 20 for children
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation, per night
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 15 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Universel Montreal
230
Number of floors in Hotel Universel Montreal
7
Another facilities in Hotel Universel Montreal
Indoor pool, Spa, Outdoor pool, Sauna, Pool sun loungers

Frequently asked question in Hotel Universel Montreal

What are available facilities at Hotel Universel Montreal?
There are top facilites at Hotel Universel Montreal such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Universel Montreal?
The standard check-in time at Hotel Universel Montreal is starting from From 16:00 while the latest check-out time is at Before 12:00
Does Hotel Universel Montreal provide breakfast?
Yes, Hotel Universel Montreal provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Universel Montreal?
Hotel Universel Montreal is a 4.0-star hotel.
How many floors does Hotel Universel Montreal have?
Hotel Universel Montreal has 7 floors.
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More Reviews from Other Guests in Hotel Universel Montreal

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (3,242)
8.6
Very Good
From 3,242 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Greg
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Hotel Universal was pleasant and convenient. We were in from Calgary for the Canadian Championships for soccer and it was only a 1/2 block away. The staff were helpful and the restaurant was good food. I would recommend this hotel.
Martine
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait
Isabelle
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très belle accueil, emplacement idéal pour nos besoins et l’hôtel est propre
Philippe
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hi
Anika
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’hôtel était bien situé malgré qu’il n’y avait pas beaucoup de restaurants autour. Le personnel était accueillant même si l’hôtel était très achalandé. Le restaurant de l’hôtel n’était pas fameux. La nourriture n’était pas à notre goût pour le prix.
Alain
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very convenient location.
Jacques
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Je recommande !
Camille
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was renovated, but the doors are not well insulated for noise from the hallway. The ventilating system was quite loud as well and the pillows were clumpy. I did not have a good sleep. The shower head had water spitting out unevenly so it could use some maintenance. The pool area had a very strong chlorine smell. I would say for the price, there are nicer hotels in Montreal.
Read More
Isabelle
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Très déçue de l'emplacement de la chambre (rez-de-chaussée).
Frank
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If staying here, there is only 1 convenient elevator that returns you to the lobby. The other elevator is on the other side of the hotel and only services room levels, no immediate access to the lobby. The elevators are small and slow.
Cynthia
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dining room was not always available due to events held at the hotel. However, you could order food at the bar.
RENEE
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, but the lobby was so aggressively perfumed that it gave us headaches. We likely wouldn’t return.
Laurence
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Je veux un remboursement Merci Laurence 418-929-7932
Timothy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bed was better this time. No sagging. Good
Leda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff, quiet
Carin
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool was one of the warmest we had ever experienced as an indoor pool. The sauna was also a nice bonus. The staff at the front desk were very nice, and the restaurant waiters were also very pleasant. Food options were reasonably priced.However, there was a large event, one of the nights we stayed, and it got a bit crowded in the parking lot, and in the restaurant, and loud overall.
Read More
Claudie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A
Timothy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Have stayed here before and good experiences. However this time I found the bed (room 402) had a definite sag in it where it is most used. Did not have a normal restful night and sleep because I was moving about and developing a back ache. HOpefully you will check the mattress and resolve the issue. Huge thanks. Timothy :-)
Read More
Luis
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s a nice hotel with some amenities and well located if you want to go to the Olympic Stadium, biodome and saputo stadium. Good restaurant and bistro. Depending on the room you are set, can have some noise from guests.
Jamie
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hospitality, especially caring front desk woman named Miláne. Great location, comfortable bed, clean room, beautiful lobby, free parking, 10min quick walk to Metro. Spa and gym! Would stay there again!
Number of reviews per page
20
40

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Lobby 4 Hotel Universel Montreal

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews Hotel Universel Montreal

Traveloka (1)
Other sources (3,242)
8.6
Very Good
From 3,242 reviews
Cleanliness

8.8

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Universel Montreal

Number of reviews per page
20
40
Top reviews
Greg
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Our stay at Hotel Universal was pleasant and convenient. We were in from Calgary for the Canadian Championships for soccer and it was only a 1/2 block away. The staff were helpful and the restaurant was good food. I would recommend this hotel.
Martine
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Tout était parfait
Isabelle
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Très belle accueil, emplacement idéal pour nos besoins et l’hôtel est propre
Philippe
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hi
Anika
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

L’hôtel était bien situé malgré qu’il n’y avait pas beaucoup de restaurants autour. Le personnel était accueillant même si l’hôtel était très achalandé. Le restaurant de l’hôtel n’était pas fameux. La nourriture n’était pas à notre goût pour le prix.
Alain
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very convenient location.
Jacques
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Je recommande !
Camille
icon-with Friends
with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The room was renovated, but the doors are not well insulated for noise from the hallway. The ventilating system was quite loud as well and the pillows were clumpy. I did not have a good sleep. The shower head had water spitting out unevenly so it could use some maintenance. The pool area had a very strong chlorine smell. I would say for the price, there are nicer hotels in Montreal.
Read More
Isabelle
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Très déçue de l'emplacement de la chambre (rez-de-chaussée).
Frank
icon-
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

If staying here, there is only 1 convenient elevator that returns you to the lobby. The other elevator is on the other side of the hotel and only services room levels, no immediate access to the lobby. The elevators are small and slow.
Cynthia
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Dining room was not always available due to events held at the hotel. However, you could order food at the bar.
RENEE
icon-with Children
with Children
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Nice hotel, but the lobby was so aggressively perfumed that it gave us headaches. We likely wouldn’t return.
Laurence
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Je veux un remboursement Merci Laurence 418-929-7932
Timothy
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The bed was better this time. No sagging. Good
Leda
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly staff, quiet
Carin
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The pool was one of the warmest we had ever experienced as an indoor pool. The sauna was also a nice bonus. The staff at the front desk were very nice, and the restaurant waiters were also very pleasant. Food options were reasonably priced.However, there was a large event, one of the nights we stayed, and it got a bit crowded in the parking lot, and in the restaurant, and loud overall.
Read More
Claudie
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

A
Timothy
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Have stayed here before and good experiences. However this time I found the bed (room 402) had a definite sag in it where it is most used. Did not have a normal restful night and sleep because I was moving about and developing a back ache. HOpefully you will check the mattress and resolve the issue. Huge thanks. Timothy :-)
Read More
Luis
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

It’s a nice hotel with some amenities and well located if you want to go to the Olympic Stadium, biodome and saputo stadium. Good restaurant and bistro. Depending on the room you are set, can have some noise from guests.
Jamie
icon-with Children
with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent hospitality, especially caring front desk woman named Miláne. Great location, comfortable bed, clean room, beautiful lobby, free parking, 10min quick walk to Metro. Spa and gym! Would stay there again!
Number of reviews per page
20
40