The Prince Arthur Hotel

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7.2
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Joseph

10.0
/ 10
Absolutely amazing! We stayed at the Prince Arthur from July 25th to July 30th. When we arrived and checked in all was great got to our room and unfortunately neither of our two air conditioners was working. Called the front desk and like 15 minutes later Maintenance was there and managed to fix one one of the air conditioners but called for a replacement of the second. We then left the room to go for dinner when we got back the AC unit was replaced. All seemed well until I discovered the AC unit was leaking water all over the carpet. I put the garbage can under the AC unit to catch the water and called the front desk. By this time it was after 10PM. We stayed the night in the room. The next morning Maintenance came to our room at 8:45AM assessed the situation then called down. I received a call from the front desk to ask if we would be willing to move to the room across the hall that would give us a lake side view. We agreed to the move got the key the Maintenance staff went above and beyond and helped us move to the new room. So impressed. Great hotel! Highly recommend when visiting Thunder Bay.

Dominique

10.0
/ 10
What a neat hotel! We had a great room overlooking Lake Superior. It had a separate living room. A very good classic breakfast was included (eggs, toast, bacon, ham or sausages, potatoes). Would definitely stay again

Chelsea

10.0
/ 10
Our experience didn't start off good, but the staff, Serena changed our experience to wanting to return. We will be staying here again on our return trip from Western Canada. The breakfast at the restaurant in the hotel was nice. The server we had on our second day was outstanding. The splash pad was walking distance and our toddler had a great time. The Freshco supermarket nearby was convenient since it was a 5 min walk only. Look forward to our return stay in a few weeks.
In the Area
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17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8

Main Facilities

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This accommodation offers:
Indoor pool
Children pool
Parking
Fitness center
Luggage storage
Elevator
Laundry
Multilingual staff
note: hotel was previously named Prince Arthur Waterfront Hotel & Suites The Prince Arthur Hotel is a hotel is located at Thunder Bay. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Prince Arthur Hotel

17 North Cumberland Street, Thunder Bay, Ontario, Canada, P7A 4K8
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Lobby The Prince Arthur Hotel
Exterior 2 The Prince Arthur Hotel

Discover More About The Prince Arthur Hotel

General
Near Thunder Bay Tourist Pagoda

Location
With a stay at The Prince Arthur Hotel in Thunder Bay, you'll be in the business district, within a 10-minute walk of Gateway Casinos Thunder Bay and Magnus Theater. This hotel is 0.4 mi (0.7 km) from Prince Arthur's Landing and 0.9 mi (1.5 km) from Hillcrest Park.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Thunder Bay Tourist Pagoda - 0.2 km / 0.1 mi
NV Music Hall - 0.3 km / 0.2 mi
Goods & Co Market - 0.3 km / 0.2 mi
Definitely Superior Art Gallery - 0.4 km / 0.2 mi
Gateway Casinos Thunder Bay - 0.5 km / 0.3 mi
Magnus Theater - 0.6 km / 0.4 mi
Prince Arthur's Landing - 0.7 km / 0.4 mi
Thunder Bay Military Museum - 0.7 km / 0.5 mi
Lake Superior - 1 km / 0.6 mi
Hillcrest Park - 1.3 km / 0.8 mi
Transportation Museum of Thunder Bay - 1.5 km / 0.9 mi
Port Arthur Stadium - 2.5 km / 1.6 mi
Canada Games Complex - 2.8 km / 1.8 mi
Thunder Bay Community Auditorium - 3 km / 1.9 mi
Lakehead University - 3.3 km / 2.1 mi

The nearest major airport is Thunder Bay, ON (YQT-Thunder Bay Intl.) - 11.7 km / 7.3 mi

Renovations
The property will be renovating from October 29 2026 to November 6 2026 (completion date subject to change). The following areas are affected:

  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Thunder Bay? This hotel has 10000 square feet (929 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.

Dining
Enjoy a satisfying meal at Portside Steak & Seafood serving guests of The Prince Arthur Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 1:00 PM for a fee.

Rooms
Make yourself at home in one of the 121 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

All facilities in The Prince Arthur Hotel

Facility

  • Indoor pool
  • Children pool
Swimming Pool The Prince Arthur Hotel
Swimming Pool
Functional Hall The Prince Arthur Hotel
Functional Hall
Common Space The Prince Arthur Hotel
Common Space
Lobby The Prince Arthur Hotel
Lobby
Accommodation Services The Prince Arthur Hotel
Accommodation Services

Family-friendly Facilities

  • Children pool

Things to Do

  • Romantic proposal packages
  • Indoor pool
  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom
  • Reception hall
  • Parking
  • Terrace

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist

Business Facilities

  • Conference rooms

Nearby Facilities

  • Laundry
  • ATM/Banking

Accommodation Policy & General Information in The Prince Arthur Hotel

Important Note
  • Pool access available from 9:00 AM to 10:00 PM.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 10 to 20 for children
  • Pet fee: CAD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, LGBTQIA+ friendly, No cribs (infant beds) available, Essential workers only - NO

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Prince Arthur Hotel
121
Number of floors in The Prince Arthur Hotel
5
Another facilities in The Prince Arthur Hotel
Children pool, Romantic proposal packages, Indoor pool, Fitness center, Breakfast

Frequently asked question in The Prince Arthur Hotel

What is normal check-in & check-out time at The Prince Arthur Hotel?
The standard check-in time at The Prince Arthur Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Prince Arthur Hotel provide breakfast?
Yes, The Prince Arthur Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Prince Arthur Hotel?
The Prince Arthur Hotel is a 2.0-star hotel.
How many floors does The Prince Arthur Hotel have?
The Prince Arthur Hotel has 5 floors.
How many rooms are available at The Prince Arthur Hotel?
The Prince Arthur Hotel has 121 rooms in total.
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More Reviews from Other Guests in The Prince Arthur Hotel

7.2
Pleasant
From 1,005 reviews
Cleanliness

7.4

Room Comfort

7.6

Service and Facilites

8.4

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Traveler Reviews The Prince Arthur Hotel

Number of reviews per page
20
40
Top reviews
Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Absolutely amazing! We stayed at the Prince Arthur from July 25th to July 30th. When we arrived and checked in all was great got to our room and unfortunately neither of our two air conditioners was working. Called the front desk and like 15 minutes later Maintenance was there and managed to fix one one of the air conditioners but called for a replacement of the second. We then left the room to go for dinner when we got back the AC unit was replaced. All seemed well until I discovered the AC unit was leaking water all over the carpet. I put the garbage can under the AC unit to catch the water and called the front desk. By this time it was after 10PM. We stayed the night in the room. The next morning Maintenance came to our room at 8:45AM assessed the situation then called down. I received a call from the front desk to ask if we would be willing to move to the room across the hall that would give us a lake side view. We agreed to the move got the key the Maintenance staff went above and beyond and helped us move to the new room. So impressed. Great hotel! Highly recommend when visiting Thunder Bay.
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Kristen
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This place is run down and it seems many people live here?
David
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed one night on a stopover. Not very impressed with the room. Windows were very dirty. Curtains missing on the bathroom window which did not allow for privacy while using the bathroom. A/C so so and ceiling fans shaking while on high. Mattress was very worn out and used. The place needs major updating. Furniture is antique style. I would not recommend this place.
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Kimberly
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Love the old building and its history. Our room was clean and quiet. Decent place to stay.
karen
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you like history, you'll love staying there. Get a lake side room, the view is beautiful. The staff were all very friendly. The hotel is well situated. The hotel itself needs some help. New carpets for sure, and some newer furnishings in the rooms.
Dominique
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

What a neat hotel! We had a great room overlooking Lake Superior. It had a separate living room. A very good classic breakfast was included (eggs, toast, bacon, ham or sausages, potatoes). Would definitely stay again
Chelsea
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our experience didn't start off good, but the staff, Serena changed our experience to wanting to return. We will be staying here again on our return trip from Western Canada. The breakfast at the restaurant in the hotel was nice. The server we had on our second day was outstanding. The splash pad was walking distance and our toddler had a great time. The Freshco supermarket nearby was convenient since it was a 5 min walk only. Look forward to our return stay in a few weeks.
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Pascale
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good breakfast but we were Ellen un by thé dire alarm during thé night-club amd no employée tools care of thé guests
Thomas
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Large room comfortable beds. We had a second room with couches and good work desk TV fridge and microwave. Great for a family trip. Furniture was a bit worn but not a problem for us. Parking was easy as was check in. Breakfast was great prepared fresh.
Louiselle
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent! 5th floor renovations are beautiful…well deserved for the historic building it is. Dining room very appealing with a new look new name and great menu. “The Grill on Cumberland “ Great breakfast comes with the room. Well done!
Joshua
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Good food. Parking good, given parking tag. Require renovations /Upgrading in rooms we stayed ilast 2 trips New beds required in Room on 4th floor, bed lope sided & low & rugs need to be removed- smell bad. Ask for newly renovated room. They have hard wood flooring.,
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room, parking was very convenient, breakfast was deliscious.
Deepanshu
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Ultra old property for the price they are selling the room, smell all over the property even the room had a bad smell. Felt like i have booked shelter for night not a hotel. Not even the breakfast was worth having cause they decided how much portion should i eat. Worse experience till date. Not even worth spending 100$ for a night. I paid 190$ to spend a night in shelter like hotel!
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Samantha
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was clean - hallways were showing signs of age with some stains on the carpets. Hotel is easy to find and has a parking area at the back along with a small green space that is ideal for travelling with a small dog.
Harold
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We liked the central location close to both the waterfront and the downtown areas. Breakfast was fine and staff friendly and helpful.
Hyunkyoung
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

staff is very kind to update my wife request
Ruth
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Staff helpful. Rooms need updating. One elevator needs to be replaced, it doesn't work well.
Sharon
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great breakfast included and great supper in their restaurant the night before.
Cindy
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Water in pool cold. Unclean pool deck. Washrooms in pool area locked.
John
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The Wi-fi service was hit and miss at best. Other than that the staff was great and the location near the harbor was great!
Number of reviews per page
20
40

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Bedroom 4 The Prince Arthur Hotel

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