The Business Inn

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9.3
/10
Exceptional
8,257 reviews

What Guests Say About Their Stay

Anne

10.0
/ 10
The room was very large and clean with a full kitchen, which was a surprise. The staff were friendly and helpful. The breakfast was great with lots of options. It seemed more like an apartment building than a hotel. Great location too

Jane

10.0
/ 10
Staff were super helpful. The breakfast room was well stocked and lots of seating.

Alison

10.0
/ 10
From the moment we arrived at the hotel, everything was excellent. We were welcomed by a superb receptionist who took time to explain everything. Our room was huge with two super comfy, UK superking sized beds and a fully equipped kitchen - Fridge freezer, cooker, kettle, coffee maker, cups, plates, cutlery, kitchen roll.. Absolutely everything you could possibly need! There was a computer and a massive television, too. Breakfast, which I didn't realise was included, was great - all sorts of choices to suit most requirements - porridge, cereal, eggs, bacon, hash browns. Many people were taking theirs to their rooms to eat as space is at a premium at busy times, especially at the weekend. Bottled water and juice is available 24/7 from the fridge in the VIP room (aka the overflow breakfast room) on the 3rd floor along with a few "takeout bags" containing cookies (like Hobnobs in the UK), cereal bars and a small sweet. This was greatly appreciated for our day on the Hop on Hop Off Bus! There is a free laundry somewhere but we didn't need to find it. There are lots of pubs and restaurants close by and I would highly recommend the pub opposite, Sir John A, where we had delicious and very traditional Poutine while watching ice hockey on one of the many screens 😋
In the Area
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180 MacLaren Street, Ottawa, Ontario, Canada, K2P0L3

Main Facilities

See more
24-Hour Front Desk
Parking
WiFi
Elevator
The Business Inn is a hotel is located at Ottawa. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Business Inn

180 MacLaren Street, Ottawa, Ontario, Canada, K2P0L3
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Lobby 2 The Business Inn

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General


Near National Arts Centre

Location


A stay at The Business Inn places you in the heart of Ottawa, within a 15-minute walk of Rideau Canal and National Arts Centre. This hotel is 0.6 mi (1 km) from Rideau Centre and 0.7 mi (1.2 km) from University of Ottawa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Elgin Street - 0.1 km / 0.1 mi
Rideau Canal - 0.6 km / 0.4 mi
Canadian Museum of Nature - 0.7 km / 0.4 mi
Confederation Park - 0.7 km / 0.4 mi
Bank Street Promenade - 0.8 km / 0.5 mi
Ottawa City Hall - 0.9 km / 0.6 mi
National Arts Centre - 1 km / 0.6 mi
Rideau Centre - 1 km / 0.6 mi
Rideau Mall - 1 km / 0.6 mi
Ottawa Locks 1-8 - 1.1 km / 0.7 mi
Department of National Defense - 1.1 km / 0.7 mi
Sparks Street Mall - 1.1 km / 0.7 mi
National War Memorial - 1.2 km / 0.7 mi
Confederation Square - 1.2 km / 0.7 mi
University of Ottawa - 1.2 km / 0.7 mi

The preferred airport for The Business Inn is Ottawa International Airport (YOW) - 15.1 km / 9.4 mi

Facilities


Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a vending machine and bike parking.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining


At The Business Inn, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7 AM to 10 AM.

Rooms


Make yourself at home in one of the 158 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Computers with complimentary wired and wireless internet access are provided to keep you connected, along with 46-inch LCD televisions for entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

All facilities in The Business Inn

Entertainment Facility The Business Inn
Entertainment Facility
Fitness Center The Business Inn
Fitness Center
Lobby The Business Inn
Lobby
Accommodation Services The Business Inn
Accommodation Services
Exterior The Business Inn
Exterior

Hotel Services

  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Transportation

  • Garage
  • Secure parking
  • Limited parking

Public Facilities

  • Parking
  • Smoke-free area
  • Elevator

Food and Drinks

  • Continental breakfast
  • Breakfast

Business Facilities

  • Computer station
  • Business center

Sports and Recreations

  • Billiard
  • Fitness center

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

General

  • Parking

Accommodation Policy & General Information in The Business Inn

Important Note
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 16:00
Check-out:
Before 11:00

  • Covered self parking fee: CAD 25 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Events/parties not allowed, Parking height restrictions apply, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 16:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Business Inn
158
Number of floors in The Business Inn
12
Another facilities in The Business Inn
Luggage storage, Express check-out, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in The Business Inn

What are available facilities at The Business Inn?
There are top facilites at The Business Inn such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Business Inn?
The standard check-in time at The Business Inn is starting from From 16:00 while the latest check-out time is at Before 11:00
Does The Business Inn provide breakfast?
Yes, The Business Inn provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Business Inn?
The Business Inn is a 2.5-star hotel.
How many floors does The Business Inn have?
The Business Inn has 12 floors.
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More Reviews from Other Guests in The Business Inn

Overall Ratings & Reviews The Business Inn

Traveloka (3)
Other sources (8,254)
9.4
Exceptional
From 8,254 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Business Inn

Number of reviews per page
20
40
Top reviews
Anne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very large and clean with a full kitchen, which was a surprise. The staff were friendly and helpful. The breakfast was great with lots of options. It seemed more like an apartment building than a hotel. Great location too
Karen
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were outstanding. The room was dated but clean.
Kelechi
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff, the neatness and alot of things available in the room
Sanjna
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff and in-room facilities, highly recommend!
Angie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast food was fresh
Carli
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent
Jane
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were super helpful. The breakfast room was well stocked and lots of seating.
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

From the moment we arrived at the hotel, everything was excellent. We were welcomed by a superb receptionist who took time to explain everything. Our room was huge with two super comfy, UK superking sized beds and a fully equipped kitchen - Fridge freezer, cooker, kettle, coffee maker, cups, plates, cutlery, kitchen roll.. Absolutely everything you could possibly need! There was a computer and a massive television, too. Breakfast, which I didn't realise was included, was great - all sorts of choices to suit most requirements - porridge, cereal, eggs, bacon, hash browns. Many people were taking theirs to their rooms to eat as space is at a premium at busy times, especially at the weekend. Bottled water and juice is available 24/7 from the fridge in the VIP room (aka the overflow breakfast room) on the 3rd floor along with a few "takeout bags" containing cookies (like Hobnobs in the UK), cereal bars and a small sweet. This was greatly appreciated for our day on the Hop on Hop Off Bus! There is a free laundry somewhere but we didn't need to find it. There are lots of pubs and restaurants close by and I would highly recommend the pub opposite, Sir John A, where we had delicious and very traditional Poutine while watching ice hockey on one of the many screens 😋
Read More
Errnst S
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s very wonderful place for vacation, I love the place and the customs service that checked me in was amazing and looking forward to be back there again
Saptarshi
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Budget friendly Hotel near to everything in Downtown Ottawa with great amenities. Good, clean rooms, helpful staff and an absolute awesome breakfast! I travelled with a 8 year old and he loved the hotel. Bus stop is steps away , so is grocery and restaurants.
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good.
Beverley
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent place to stay, great location. Close to byward market. The staff were very friendly and rooms very spacious. I would recommend this hotel. Great continental breakfast, the best I have ever had.
Jorgina
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, nice staff, decent breakfast, haunted room 1103
Tracy
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is outdated but the room was fantastic. It was large and well laid out. The breakfast was great!!! My biggest complaint was the bed was not comfortable and the pillows were hard.
Dana
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As always clean, and spacious rooms. I will be back
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a great stay, room was perfect, staff were great
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lots of space, great amenities, clean, great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

As a multi-stay repeat customer, I'm always eager to stay here while in Ottawa.... when I can find it at a good price. The only real downfall of this hotel? Parking. It'll add $25/night to your stay, and it's really tight, very awkward, and hard to navigate. I'm ALWAYS worried my vehicle will get hit. The spaces are narrow/small and the aisles nearly nonexistent. Picture... Parking Tetris. If you have a BIG vehicle, forget about it. Other than that, this hotel is awesome. Great suite-style rooms. Spacious, with tonnes of in-room amenities, and cozy beds. The VIP lounge is nice, and the included breakfast is extensive with many options. Front desk is helpful & friendly. 10 minute walk to Parliament Hill district & 15 to Byward Market neighbourhood. Tonnes of dining options up & down Elgin St too. Great stay. I will be back! 🙂
Read More
Beth
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I used to love the Business Inn and stayed there every time I was in Ottawa, but I went back this week for the first time since the pandemic and it wasn’t great. The pillows are huge/hard and so uncomfortable on your neck, the shower is weak, and something in the room was setting off an allergy (I have a few, so won’t speculate which one). While staff were professional and polite, it’s too bad that it otherwise wasn’t as good as it used to be.
Read More
Douglas
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is well sited on a popular restaurant and pub zone along Elgin Street. It has quite a good Street life. It's also within walking distance of the main government offices. It's possible to do and see everything you need to without driving. To visit outlying districts will require a car and the hotel has ample parking available.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 The Business Inn

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Korea Ltd. | Business Registration Number: 291-86-03397 | Representative: LOOI YUNG JOSHUA | Address: 431 Teheran-ro, Gangnam-gu, Seoul, Republic of Korea (Samsung-dong) | Call Center (Mon–Fri, 9:00 AM – 6:00 PM GMT+9): +82 70 5234 2354 | Email: cs@traveloka.com | Mail-order Business Registration: No. 2025-SeoulGangnam-02676 | Tourism Business Registration: No. 2025-48
Copyright © 2026 Traveloka. All rights reserved

Overall Ratings & Reviews The Business Inn

Traveloka (3)
Other sources (8,254)
9.4
Exceptional
From 8,254 reviews
Cleanliness

9.4

Room Comfort

9.4

Service and Facilites

9.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Business Inn

Number of reviews per page
20
40
Top reviews
Anne
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was very large and clean with a full kitchen, which was a surprise. The staff were friendly and helpful. The breakfast was great with lots of options. It seemed more like an apartment building than a hotel. Great location too
Karen
icon-Family
Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were outstanding. The room was dated but clean.
Kelechi
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff, the neatness and alot of things available in the room
Sanjna
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent staff and in-room facilities, highly recommend!
Angie
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Breakfast food was fresh
Carli
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was excellent
Jane
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff were super helpful. The breakfast room was well stocked and lots of seating.
Alison
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

From the moment we arrived at the hotel, everything was excellent. We were welcomed by a superb receptionist who took time to explain everything. Our room was huge with two super comfy, UK superking sized beds and a fully equipped kitchen - Fridge freezer, cooker, kettle, coffee maker, cups, plates, cutlery, kitchen roll.. Absolutely everything you could possibly need! There was a computer and a massive television, too. Breakfast, which I didn't realise was included, was great - all sorts of choices to suit most requirements - porridge, cereal, eggs, bacon, hash browns. Many people were taking theirs to their rooms to eat as space is at a premium at busy times, especially at the weekend. Bottled water and juice is available 24/7 from the fridge in the VIP room (aka the overflow breakfast room) on the 3rd floor along with a few "takeout bags" containing cookies (like Hobnobs in the UK), cereal bars and a small sweet. This was greatly appreciated for our day on the Hop on Hop Off Bus! There is a free laundry somewhere but we didn't need to find it. There are lots of pubs and restaurants close by and I would highly recommend the pub opposite, Sir John A, where we had delicious and very traditional Poutine while watching ice hockey on one of the many screens 😋
Read More
Errnst S
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It’s very wonderful place for vacation, I love the place and the customs service that checked me in was amazing and looking forward to be back there again
Saptarshi
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Budget friendly Hotel near to everything in Downtown Ottawa with great amenities. Good, clean rooms, helpful staff and an absolute awesome breakfast! I travelled with a 8 year old and he loved the hotel. Bus stop is steps away , so is grocery and restaurants.
Shannon
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

All good.
Beverley
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent place to stay, great location. Close to byward market. The staff were very friendly and rooms very spacious. I would recommend this hotel. Great continental breakfast, the best I have ever had.
Jorgina
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms, nice staff, decent breakfast, haunted room 1103
Tracy
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is outdated but the room was fantastic. It was large and well laid out. The breakfast was great!!! My biggest complaint was the bed was not comfortable and the pillows were hard.
Dana
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As always clean, and spacious rooms. I will be back
Colleen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Had a great stay, room was perfect, staff were great
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Lots of space, great amenities, clean, great staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

As a multi-stay repeat customer, I'm always eager to stay here while in Ottawa.... when I can find it at a good price. The only real downfall of this hotel? Parking. It'll add $25/night to your stay, and it's really tight, very awkward, and hard to navigate. I'm ALWAYS worried my vehicle will get hit. The spaces are narrow/small and the aisles nearly nonexistent. Picture... Parking Tetris. If you have a BIG vehicle, forget about it. Other than that, this hotel is awesome. Great suite-style rooms. Spacious, with tonnes of in-room amenities, and cozy beds. The VIP lounge is nice, and the included breakfast is extensive with many options. Front desk is helpful & friendly. 10 minute walk to Parliament Hill district & 15 to Byward Market neighbourhood. Tonnes of dining options up & down Elgin St too. Great stay. I will be back! 🙂
Read More
Beth
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I used to love the Business Inn and stayed there every time I was in Ottawa, but I went back this week for the first time since the pandemic and it wasn’t great. The pillows are huge/hard and so uncomfortable on your neck, the shower is weak, and something in the room was setting off an allergy (I have a few, so won’t speculate which one). While staff were professional and polite, it’s too bad that it otherwise wasn’t as good as it used to be.
Read More
Douglas
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel is well sited on a popular restaurant and pub zone along Elgin Street. It has quite a good Street life. It's also within walking distance of the main government offices. It's possible to do and see everything you need to without driving. To visit outlying districts will require a car and the hotel has ample parking available.
Read More
Number of reviews per page
20
40