In Niagara-on-the-Lake (Old Town Historic District)
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The Charles Hotel
Inn
8.6
/10
Very Good
492 reviews
What Guests Say About Their Stay
Renato
10.0
/ 10
Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit
Linda
10.0
/ 10
The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.
Frances
10.0
/ 10
yes, all the staff were helpful and made our stay and our evening meal outstanding.
In the Area
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209 Queen St, Ontario, Canada, L0S 1J0
Main Facilities
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24-Hour Front Desk
Parking
WiFi
Available Room Types in The Charles Hotel
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What's around The Charles Hotel
209 Queen St, Ontario, Canada, L0S 1J0
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General
In Niagara-on-the-Lake (Old Town Historic District)
Location
With a stay at The Charles Hotel in Niagara-on-the-Lake (Old Town Historic District), you'll be steps from Niagara River Gorge and 5 minutes by foot from Royal George Theatre. This boutique inn is 0.1 mi (0.2 km) from Lake Ontario and 0.3 mi (0.5 km) from Niagara-on-the-Lake Golf Club.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Niagara River Gorge - 0.1 km / 0.1 mi
Museum of the Paranormal - 0.2 km / 0.2 mi
Royal George Theatre - 0.4 km / 0.2 mi
Niagara-on-the-Lake Golf Club - 0.5 km / 0.3 mi
Lake Ontario - 0.5 km / 0.3 mi
Fort Mississauga - 0.5 km / 0.3 mi
Simcoe Park - 0.6 km / 0.4 mi
St. Vincent De Paul Church - 0.9 km / 0.6 mi
Niagara River - 1 km / 0.6 mi
Shaw Festival Theatre - 1.4 km / 0.9 mi
Butler's Barracks - 1.5 km / 1 mi
Fort George National Historic Site - 1.6 km / 1 mi
Jackson-Triggs Winery - 2.2 km / 1.4 mi
Peller Estates Winery - 3.1 km / 1.9 mi
McFarland House - 4.4 km / 2.7 mi
The nearest airports are:
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 32.3 km / 20.1 mi
Buffalo Niagara Intl. Airport (BUF) - 67 km / 41.6 mi
Billy Bishop Toronto City Airport (YTZ) - 125 km / 77.7 mi
Toronto Pearson Intl. Airport (YYZ) - 122.2 km / 75.9 mi
John C. Munro Hamilton Intl. Airport (YHM) - 94.8 km / 58.9 mi
Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Business Facilities
Free self parking is available onsite.
Dining
Enjoy international cuisine at HobNob Restaurant, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring iPod docking stations. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
All facilities in The Charles Hotel
Bar, Cafe and Lounge
Entertainment Facility
Common Space
Lobby
Exterior
General
- Parking
- Terrace
Public Facilities
- Parking
- Smoke-free area
Hotel Services
- 24-hour Receptionist
- Concierge
Transportation
- Limited parking
Things to Do
- Garden
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Accessibilty
- Disabled access friendly
Accommodation Policy & General Information in The Charles Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Check-in/Check-out Time
Check-in:
15:00 - 23:30
Check-out:
Before 11:00
- Fee for cooked-to-order breakfast: approximately CAD 35 for adults and CAD 25 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Events/parties not allowed, Noise-free rooms not guaranteed, Contactless check-in is available, No elevators
General Information
Popular Facilities | 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 15:00 - 23:30 - to 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Charles Hotel | 12 |
Number of floors in The Charles Hotel | 2 |
Another facilities in The Charles Hotel | Terrace, Smoke-free area, 24-hour Receptionist, Concierge, Limited parking |
Frequently asked question in The Charles Hotel
What are available facilities at The Charles Hotel?
There are top facilites at The Charles Hotel such as 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Charles Hotel?
The standard check-in time at The Charles Hotel is starting from 15:00 - 23:30 while the latest check-out time is at Before 11:00
Does The Charles Hotel provide breakfast?
Yes, The Charles Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Charles Hotel?
The Charles Hotel is a 4.0-star hotel.
How many floors does The Charles Hotel have?
The Charles Hotel has 2 floors.
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More Reviews from Other Guests in The Charles Hotel
Overall Ratings & Reviews The Charles Hotel
Other sources (492)
8.6
Very Good
From 492 reviews
Cleanliness
9.2
Room Comfort
8.6
Location
10.0
Service and Facilites
9.2
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Traveler Reviews The Charles Hotel
Number of reviews per page
20
40
Top reviews
Renato
Leisure Family
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Absolute lovely hotel. Food, drinks and room were exceptional. Looking forward to a return visit
michael
with Partner
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The elegance and the food were top notch.
Jennifer
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Lovely hotel, helpful staff
Tom
with Partner
10.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
The team was very welcoming and courteous. Our room was clean and cozy.
Linda
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
The room was spotless, and ALL the staff were kind and helpful. Would definitely stay there again.
Frances
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
yes, all the staff were helpful and made our stay and our evening meal outstanding.
Robert
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Hot water to room 110 was very slow to arrive, and it would not last for duration of a short shower.
Thomas
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Wonderful room
Anja
Leisure with Partner
4.0
/10
Reviewed 30 week(s) ago
Expedia Group verified review
The Hotel is located in a very nice area but the rooms could use some updating. It smells old and the rooms are very small.
Neil
6.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Hotel is positioned well to be relatively quiet from road noise, but close enough to NOTL shops, cafes, restaurants, etc.
Position of my room adjacent to creaky stairs, which didn't lend to the best night sleep. View from window was directly into a skip. Shower barely reached warm water.
Beverley
Leisure with Friends
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Excellent room. All rooms different. Bed was excellent. Had a great night in Charles Hotel & I would go back
Randy
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
The hotel had everything you needed. Bar, restaurant, great verandas, friendly staff.
Paul
Leisure with Friends
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
It has an older, colonial style look with plenty of verandas and balconies. But modern where it counted (heating, A/C, internet etc.). Breakfasts were very good, as was the one hotel dinner I had. Cozy hotel bar as well. I'd definitely go back.
Gerald
6.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The main attraction for this hotel is its location right down the shopping street.
Louis
8.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
My only complaint was no hot water at the sink. It was too late at night for me to go to the front desk. I was reluctant to use the shower for that reason. Otherwise I like staying there when I go to the Shaw Festival.
Jennifer
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
The Hotel is quaint and charming, a very comfortable and cozy environment with multiple lovely verandas on which to sit and enjoy the surrounding gardens and interior spots to tuck in and enjoy a beautiful meal or a cocktail.
Thoroughly enjoyable.
Cynthia
Leisure Family
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Beautiful older property, well maintained. Nice staff. We enjoyed our stay
Raymond
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Our favourite place in NOTL
Anne
6.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Our room was spacious and well appointed; the bed was very comfortable. The shower was beautiful and I appreciated the heated floor.
Debra
10.0
/10
Reviewed 35 week(s) ago
Expedia Group verified review
Our stay was very nice even though the battery for the smoke alarm went off in the middle of the night. We were moved to a different room for the night, and the hotel comped our breakfast the next morning.
Number of reviews per page
20
40
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