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Mandarin Oriental, Santiago

Hotels
9.0
/10
Exceptional
835 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.

W

10.0
/ 10
Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay

Stephen

10.0
/ 10
The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
In the Area
See Map
Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025

Main Facilities

See more
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mandarin Oriental, Santiago is located in area / city Las Condes. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mandarin Oriental, Santiago

Kennedy Avenue #4601, Las Condes, Provincia de Santiago, Región Metropolitana de Santiago, Chile, 1025
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Lobby Mandarin Oriental, Santiago
Lobby 2 Mandarin Oriental, Santiago

Discover More About Mandarin Oriental, Santiago

General


Near Parque Arauco Mall

Location


With a stay at Mandarin Oriental, Santiago in Santiago (Las Condes), you'll be within a 15-minute walk of Parque Arauco Mall and KidZania Santiago. This family-friendly hotel is 1.8 mi (2.9 km) from Clinica Alemana and 3.3 mi (5.3 km) from Costanera Center.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Parque Araucano - 0.4 km / 0.3 mi
Parque Arauco Mall - 0.5 km / 0.3 mi
KidZania Santiago - 1 km / 0.6 mi
Los Leones Golf Club - 1.6 km / 1 mi
Apoquindo - 1.6 km / 1 mi
Ralli Museum - 1.6 km / 1 mi
Casacostanera - 1.9 km / 1.2 mi
Bicentennial Park - 2 km / 1.2 mi
Clinica Alemana - 2.1 km / 1.3 mi
Peru Plaza - 2.3 km / 1.4 mi
Tobalaba Urban Market - 2.7 km / 1.7 mi
Costanera Center - 3.1 km / 1.9 mi
Gran Torre Santiago - 3.1 km / 2 mi
CasaPiedra Event and Conference Center - 3.2 km / 2 mi
Sculpture Park - 3.7 km / 2.3 mi

The preferred airport for Mandarin Oriental, Santiago is Santiago Intl. Airport (SCL) - 26.9 km / 16.7 mi

Facilities


Spend the day on the slopes, or enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Business Facilities


Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Santiago? This hotel has 16738 square feet (1555 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Dining


Enjoy Italian cuisine at Senso, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 310 guestrooms featuring minibars and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

All facilities in Mandarin Oriental, Santiago

Bar, Cafe and Lounge Mandarin Oriental, Santiago
Bar, Cafe and Lounge
Swimming Pool Mandarin Oriental, Santiago
Swimming Pool
Entertainment Facility Mandarin Oriental, Santiago
Entertainment Facility
Fitness Center Mandarin Oriental, Santiago
Fitness Center
Functional Hall Mandarin Oriental, Santiago
Functional Hall

Hotel Services

  • Multilingual staff
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge
  • Laundry service

Transportation

  • Limited parking
  • Bicycle storage
  • Bicycle rental
  • Limo or town car service
  • Ski shuttle
  • Area shuttle

General

  • Banquet
  • Ballroom
  • Terrace
  • Smoking area
  • Parking

Things to Do

  • Garden
  • Outdoor facilities
  • Fitness center
  • Outdoor pool

Business Facilities

  • Conference center
  • Business facilities
  • Conference rooms
  • Computer station

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Public Facilities

  • Coffee shop
  • Elevator
  • Safety deposit box

Kids and Pets

  • Babysitting

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Mandarin Oriental, Santiago

Important Note
  • The seasonal pool will be open from October to March.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

  • Fee for cooked-to-order breakfast: approximately USD 45 for adults and USD 23 for children
  • Pet fee: USD 50 per pet, per day plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Parking height restrictions apply, Cashless transactions are available, Essential workers only - NO

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mandarin Oriental, Santiago
310
Number of floors in Mandarin Oriental, Santiago
22
Another facilities in Mandarin Oriental, Santiago
Multilingual staff, Wedding service, Luggage storage, Express check-out, Porter

Frequently asked question in Mandarin Oriental, Santiago

What are available facilities at Mandarin Oriental, Santiago?
There are top facilites at Mandarin Oriental, Santiago such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mandarin Oriental, Santiago?
The standard check-in time at Mandarin Oriental, Santiago is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Mandarin Oriental, Santiago provide breakfast?
Yes, Mandarin Oriental, Santiago provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mandarin Oriental, Santiago?
Mandarin Oriental, Santiago is a 5.0-star hotel.
How many floors does Mandarin Oriental, Santiago have?
Mandarin Oriental, Santiago has 22 floors.
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More Reviews from Other Guests in Mandarin Oriental, Santiago

Overall Ratings & Reviews Mandarin Oriental, Santiago

Other sources (835)
9.0
Exceptional
From 835 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Santiago

Number of reviews per page
20
40
Top reviews
Marc
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gorgeous hotel with amazing staff!
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Great staff. Room very comfortable.
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel. Great pool
Jacqueline
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.
Max
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent pool
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
W
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
Read More
Ulrich
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was fine & the staff courteous, but - 1) Why are there no hooks to hang towels in the bathroom? 2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.
Read More
Hana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Nikhil
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good
Naoki
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent Stay and the staff is attentive and friendly. Thank you!
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.
Read More
Lin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.
Read More
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff in a wonderful hotel.
Wei-Li
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Mandarin Oriental, Santiago

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Mandarin Oriental, Santiago

Other sources (835)
9.0
Exceptional
From 835 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mandarin Oriental, Santiago

Number of reviews per page
20
40
Top reviews
Marc
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Gorgeous hotel with amazing staff!
David
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location. Great staff. Room very comfortable.
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Beautiful hotel. Great pool
Jacqueline
icon-
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great breakfast buffet…so many fresh & wonderful options. The hotel has the largest outdoor pool in Santiago which is a plus when visiting over the hot summer! Also the hotel is near a large mall, Parque Arauco.
Max
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent pool
Thomas
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Our room was clean and beautifully presented. Contrary to other reviews we found the staff to be extremely helpful and supportive. We would stay here again without hesitation.
W
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Second stay this month. First stay started rocky but thanks to Antonio the manager most enjoyable stay
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The club room was amazing, and the service was spectacular. The pool and restaurants were great, and we very much enjoyed & relaxed on our vacation.
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff were all so lovely & helpful. The room was amazing on the 16th floor & the house keeping was so efficient, The breakfast was one of the best breakfasts we have had at any hotel. Definitely 5 stars.
Sharon
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Spacious, well designed rooms with terrific views, a nice poolside patio and extremely helpful front desk, concierge and customer service staff, as well as a superb driver/guide in Damien. I chose the hotel in part for its reputation as a place that does more than the usual to ensure you have a successful visit and they more than met my already high expectations, turning a very good visit into an outstanding experience, both solving problems and suggesting ways to maximize my time and enjoyment. The hotel really made a positive difference throughout my trip.
Read More
Ulrich
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel, best in Santiago, awesome rooms, wonderful views, great staff, very good restaurants, everything perfect
John
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was fine & the staff courteous, but - 1) Why are there no hooks to hang towels in the bathroom? 2) The Club Lounge was completely underwhelming. We were never offered a cocktail on either of the evenings we were there. In addition, on night 2 we arrived at 8.01 pm to find that there was no food on offer. Apparently it only offers food until 8pm - so why advertise lounge hours until 9pm? I'll never book a Club room with MO again.
Read More
Hana
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely pool area/grounds. Staff were very accommodating. Comfy beds.
Nikhil
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very good
Naoki
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

perfect hospitality here! We stayed at a club room, and the staffs at the club lounge were amazingly wonderful. I traveled a lot of countries (50+), but here is the best hotel experience ever
Cindy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent Stay and the staff is attentive and friendly. Thank you!
mark
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Most staff are absolutely superb. The pool area is without doubt a gem and an oasis in this beautiful city especially in the summer months. Rooms are huge and well furnished with lovely high pressure showers. Huge windows complement the rooms with amazing views of the snow capped Andes mountains. Breathtaking! Just two aspects let the hotel down from excellent to good. On check in, rather than provide a room immediately, the reception staff seem (as in many hotels) to wield too much power and make you wait until official check in time or even later! The hotel was definitely not full and these staff could easily have provided a room for us. In fact they stated they would e Mail me when our room was ready. They did not and when I asked about our room after the 3pm deadline, they manufactured a lame excuse about not contacting us! The other problem was carpet in our room(s) For a beautiful five star property, they were really dirty! We actually moved from one room to another because of this reason but the second room was as bad as the first! Please wash / clean the carpets. It’s not right or fair to your guests. Thank you.
Read More
Lin
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The room is spacious with outstanding design, facing beautiful views. Bath designs and two-shower heads made users feel very comfortable. The breakfast through room service orders is excellent, we ordered pre-evenings, the service staff delivered exactly on times early morning. Food quality is super, with delicious taste and healthy options. Taxi arrangement is the best out of all my past experience. The price is even lower than Uber, driver came onsite waiting for us 10min before requested time, with a very good suv, and smooth driving to airport. All staff from reception desk, room service, restaurant, are very friendly and doing their job efficiently.
Read More
Victor
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great staff in a wonderful hotel.
Wei-Li
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Friendly and courteous staff. Spacious, clean and comfortable room. Ground is well kept. Beautiful hotel. Convenient location with shops and restaurants within walking distance. Safe neighborhood.
Number of reviews per page
20
40